Windows 7 BSOD after idle

ltong

New Member
Joined
Oct 2, 2012
Messages
4
Currently I've had my new computer for the past month and only a few weeks ago it started giving me troubles. I turned off the screen saver and sleep mode as whenever I left my computer to idle it would BSOD randomly. Even with these features turned off my computer still blue screens and I have no idea why. I have attached the diagnostic tool files. This BSOD occurs occasionally at random intervals
 


Attachments

Solution
Only 97 Windows Updates since SP1. Most systems have 130 to 140. Please check Windows Update to ensure that you have ALL available Windows Updates.

We've seen a number of BSOD issues with SSD's. Here's the information that I've compiled so far:
There's not a whole bunch available to test SSD's. The "easiest" test is to remove the SSD, install a platter-based hard drive, install Windows and test for stability that way.

Here's some suggestions:
- Update the SSD's firmware to the latest available version (VERY IMPORTANT!!!)
- Update the motherboard controllers drivers to the latest available version from the controller manufacturer (NOT the mobo manufacturer unless you can't find any on the controller manufacturer's...
Only 97 Windows Updates since SP1. Most systems have 130 to 140. Please check Windows Update to ensure that you have ALL available Windows Updates.

We've seen a number of BSOD issues with SSD's. Here's the information that I've compiled so far:
There's not a whole bunch available to test SSD's. The "easiest" test is to remove the SSD, install a platter-based hard drive, install Windows and test for stability that way.

Here's some suggestions:
- Update the SSD's firmware to the latest available version (VERY IMPORTANT!!!)
- Update the motherboard controllers drivers to the latest available version from the controller manufacturer (NOT the mobo manufacturer unless you can't find any on the controller manufacturer's website)
- Slow the memory (RAM) down to the next slower speed (I've only seen one person who claimed that this worked for them).
- Use any manufacturer's utilities that you may have. If you don't have any, then try this free one (I haven't used it myself): Crystal Dew World
- Update chipset and storage controller drivers to the latest available from the manufacturer of the device (not the manufacturer of the motherboard). Be sure to update ALL controllers on the motherboard!
....NOTE: Recently (Nov 2011) we had BSOD issues with the Marvell 91xx controller and an SSD. You may have to switch controllers also.
- Replace the SSD with a platter based hard drive and see if that stops the BSOD's. If it does, then it's likely that there's a problem with the SSD OR an incompatibility with your system.
It's my opinion that SSD's aren't reliable enough (with current hardware) to be used on a system that needs to work reliably. Until I see reliability I will not recommend, nor will I use, SSD's for critical applications.
06 Dec 2011 - This post tends to confirm issues with certain SSD chipsets and certain controllers - [SOLVED] cant find the cause of BSOD F4 - Tech Support Forum
29 May 2012 - The frequency of BSOD's with SSD's seems to have been decreasing over the last several months. It may be approaching time to re-evaluate my stand on their suitability for use in production systems.

This device is disabled:
ASUS Bluetooth USB\VID_0B05&PID_179C\6&DF2EE03&0&7 This device is disabled.
Is this deliberate? If so, why?
Please re-enable the device and then update it's drivers. Feel free to disable it again if you'd like.

The WER section of MSINFO32 shows the errors that I typically see with SSD's - so I'd concentrate on fixing the SSD issues that I mentioned in the second paragraph (updated firmware, the most current storage controller drivers, and not using the Marvell controller on your system).

I haven't encountered the use of Acronis software with an SSD yet. Please check the Acronis website in order to ensure that it's compatible with the files on the SSD. If not (or if unsure), please un-install Acronis temporarily (until we've fixed the BSOD's).

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable!:

LGVirHid.sys Mon Nov 23 20:36:48 2009 (4B0B38B0)
Logitech Gamepanel Virtual HID Device Driver
Link Removed - Invalid URL

LGBusEnum.sys Mon Nov 23 20:36:48 2009 (4B0B38B0)
Logitech Keyboard
Link Removed

btath_bus.sys Thu Jun 24 02:17:43 2010 (4C22F887)
Atheros BlueTooth driver
Link Removed

timntr.sys Thu Jul 29 13:29:24 2010 (4C51BA74)
Acronis True Image Backup Archive Explorer also included in Seagate DiscWizard
Link Removed

jraid.sys Tue Aug 10 05:28:44 2010 (4C611BCC)
JMicron RAID Driver
Link Removed - Invalid URL

mvxxmm.sys Fri Aug 27 05:49:03 2010 (4C778A0F)
Marvell Aux NV Bridge DLL - related to mv91xx SCSI HD Controller
Link Removed

mv91xx.sys Fri Aug 27 05:49:22 2010 (4C778A22)
Marvell MV91xx AHCI/RAID driver
Link Removed - Invalid URL

e1c62x64.sys Tue Sep 21 17:34:15 2010 (4C9924D7)
Intel(R) 82579V Gigabit Network Connection driver
Link Removed

HECIx64.sys Tue Oct 19 19:33:43 2010 (4CBE2AD7)
Intel Management Engine Interface
Link Removed

Analysis:
The following is for information purposes only.
Code:
[FONT=lucida console]**************************Tue Oct  2 22:40:48.985 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\100212-4726-01.dmp]
Windows 7 Kernel Version [B]7601 [/B](Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].17835.amd64fre.win7sp1_gdr.120503-2030
System Uptime:[B]0 days 1:06:00.202[/B]
BugCheck Code: [B]BugCheck F4, {3, fffffa800820db30, fffffa800820de10, fffff800033e2510}[/B]
Probably caused by :[B]wininit.exe[/B]
BugCheck Info: [B]CRITICAL_OBJECT_TERMINATION (f4)[/B]
PROCESS_NAME: [B]wininit.exe[/B]
BUGCHECK_STR:  0xF4_c0000005
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
FAILURE_BUCKET_ID: [B]X64_0xF4_c0000005_IMAGE_wininit.exe[/B]
CPUID:        "Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: [B]3399[/B]
  BIOS Version                  3202
  BIOS Release Date             02/17/2012
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Oct  1 16:21:21.918 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\100112-5616-01.dmp]
Windows 7 Kernel Version [B]7601 [/B](Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].17835.amd64fre.win7sp1_gdr.120503-2030
System Uptime:[B]0 days 0:03:26.136[/B]
BugCheck Code: [B]BugCheck F4, {3, fffffa800837db30, fffffa800837de10, fffff800033d1510}[/B]
Probably caused by :[B]wininit.exe[/B]
BugCheck Info: [B]CRITICAL_OBJECT_TERMINATION (f4)[/B]
PROCESS_NAME: [B]wininit.exe[/B]
BUGCHECK_STR:  0xF4_c0000005
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
FAILURE_BUCKET_ID: [B]X64_0xF4_c0000005_IMAGE_wininit.exe[/B]
CPUID:        "Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: [B]3399[/B]
  BIOS Version                  3202
  BIOS Release Date             02/17/2012
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Oct  1 16:16:55.806 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\100112-4976-01.dmp]
Windows 7 Kernel Version [B]7601 [/B](Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].17835.amd64fre.win7sp1_gdr.120503-2030
System Uptime:[B]0 days 0:01:21.024[/B]
BugCheck Code: [B]BugCheck F4, {3, fffffa800853fb30, fffffa800853fe10, fffff80003398510}[/B]
Probably caused by :[B]wininit.exe[/B]
BugCheck Info: [B]CRITICAL_OBJECT_TERMINATION (f4)[/B]
PROCESS_NAME: [B]wininit.exe[/B]
BUGCHECK_STR:  0xF4_c0000005
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
FAILURE_BUCKET_ID: [B]X64_0xF4_c0000005_IMAGE_wininit.exe[/B]
CPUID:        "Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: [B]3399[/B]
  BIOS Version                  3202
  BIOS Release Date             02/17/2012
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Sep 28 22:00:17.129 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\092812-5538-01.dmp]
Windows 7 Kernel Version [B]7601 [/B](Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].17835.amd64fre.win7sp1_gdr.120503-2030
System Uptime:[B]0 days 0:50:07.347[/B]
BugCheck Code: [B]BugCheck F4, {3, fffffa8007bfcb30, fffffa8007bfce10, fffff800033da510}[/B]
Probably caused by :[B]csrss.exe[/B]
BugCheck Info: [B]CRITICAL_OBJECT_TERMINATION (f4)[/B]
PROCESS_NAME: [B]csrss.exe[/B]
BUGCHECK_STR:  0xF4_IOERR
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
FAILURE_BUCKET_ID: [B]X64_0xF4_IOERR_IMAGE_csrss.exe[/B]
CPUID:        "Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: [B]3399[/B]
  BIOS Version                  3202
  BIOS Release Date             02/17/2012
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Sep 28 21:09:03.716 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\092812-6099-01.dmp]
Windows 7 Kernel Version [B]7601 [/B](Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].17835.amd64fre.win7sp1_gdr.120503-2030
System Uptime:[B]0 days 2:41:01.559[/B]
BugCheck Code: [B]BugCheck F4, {3, fffffa8006f2a5b0, fffffa8006f2a890, fffff800033c8510}[/B]
Probably caused by :[B]csrss.exe[/B]
BugCheck Info: [B]CRITICAL_OBJECT_TERMINATION (f4)[/B]
PROCESS_NAME: [B]csrss.exe[/B]
BUGCHECK_STR:  0xF4_IOERR
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
FAILURE_BUCKET_ID: [B]X64_0xF4_IOERR_IMAGE_csrss.exe[/B]
CPUID:        "Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: [B]3399[/B]
  BIOS Version                  3202
  BIOS Release Date             02/17/2012
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Sep 28 00:27:08.727 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\092712-6037-01.dmp]
Windows 7 Kernel Version [B]7601 [/B](Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].17835.amd64fre.win7sp1_gdr.120503-2030
System Uptime:[B]0 days 0:32:15.945[/B]
BugCheck Code: [B]BugCheck F4, {3, fffffa8008386b30, fffffa8008386e10, fffff800033d2510}[/B]
Probably caused by :[B]wininit.exe[/B]
BugCheck Info: [B]CRITICAL_OBJECT_TERMINATION (f4)[/B]
PROCESS_NAME: [B]wininit.exe[/B]
BUGCHECK_STR:  0xF4_c0000005
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
FAILURE_BUCKET_ID: [B]X64_0xF4_c0000005_IMAGE_wininit.exe[/B]
CPUID:        "Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: [B]3399[/B]
  BIOS Version                  3202
  BIOS Release Date             02/17/2012
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Sep 27 23:53:46.726 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\092712-5272-01.dmp]
Windows 7 Kernel Version [B]7601 [/B](Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].17835.amd64fre.win7sp1_gdr.120503-2030
System Uptime:[B]0 days 0:32:16.943[/B]
BugCheck Code: [B]BugCheck F4, {3, fffffa8008553b30, fffffa8008553e10, fffff80003386510}[/B]
Probably caused by :[B]wininit.exe[/B]
BugCheck Info: [B]CRITICAL_OBJECT_TERMINATION (f4)[/B]
PROCESS_NAME: [B]wininit.exe[/B]
BUGCHECK_STR:  0xF4_c0000005
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
FAILURE_BUCKET_ID: [B]X64_0xF4_c0000005_IMAGE_wininit.exe[/B]
CPUID:        "Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: [B]3399[/B]
  BIOS Version                  3202
  BIOS Release Date             02/17/2012
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Sep 27 23:20:23.941 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\092712-5116-01.dmp]
Windows 7 Kernel Version [B]7601 [/B](Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].17835.amd64fre.win7sp1_gdr.120503-2030
System Uptime:[B]0 days 1:53:30.158[/B]
BugCheck Code: [B]BugCheck F4, {3, fffffa80085516f0, fffffa80085519d0, fffff8000338b510}[/B]
Probably caused by :[B]wininit.exe[/B]
BugCheck Info: [B]CRITICAL_OBJECT_TERMINATION (f4)[/B]
PROCESS_NAME: [B]wininit.exe[/B]
BUGCHECK_STR:  0xF4_c0000005
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
FAILURE_BUCKET_ID: [B]X64_0xF4_c0000005_IMAGE_wininit.exe[/B]
CPUID:        "Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: [B]3399[/B]
  BIOS Version                  3202
  BIOS Release Date             02/17/2012
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Oct  2 22:40:48.985 2012 (UTC - 4:00)**************************
[/FONT]


3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[FONT=lucida console]**************************Tue Oct  2 22:40:48.985 2012 (UTC - 4:00)**************************
intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
LGVirHid.sys                Mon Nov 23 20:36:48 2009 (4B0B38B0)
LGBusEnum.sys               Mon Nov 23 20:36:48 2009 (4B0B38B0)
amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
btath_bus.sys               Thu Jun 24 02:17:43 2010 (4C22F887)
timntr.sys                  Thu Jul 29 13:29:24 2010 (4C51BA74)
jraid.sys                   Tue Aug 10 05:28:44 2010 (4C611BCC)
mvxxmm.sys                  Fri Aug 27 05:49:03 2010 (4C778A0F)
mv91xx.sys                  Fri Aug 27 05:49:22 2010 (4C778A22)
e1c62x64.sys                Tue Sep 21 17:34:15 2010 (4C9924D7)
HECIx64.sys                 Tue Oct 19 19:33:43 2010 (4CBE2AD7)
RTKVHD64.sys                Tue Nov 23 05:14:08 2010 (4CEB93F0)
ElbyCDIO.sys                Thu Dec 16 17:58:13 2010 (4D0A9985)
VClone.sys                  Sat Jan 15 11:21:04 2011 (4D31C970)
snapman.sys                 Wed Mar  9 08:22:38 2011 (4D777F1E)
vididr.sys                  Tue Apr 12 07:31:24 2011 (4DA4380C)
vsflt53.sys                 Tue Apr 12 07:31:35 2011 (4DA43817)
LHidFilt.Sys                Fri Sep  2 02:23:09 2011 (4E60764D)
LMouFilt.Sys                Fri Sep  2 02:23:15 2011 (4E607653)
LUsbFilt.Sys                Fri Sep  2 02:23:19 2011 (4E607657)
asmtxhci.sys                Wed Sep 14 03:36:09 2011 (4E705969)
asmthub3.sys                Wed Sep 14 03:36:19 2011 (4E705973)
nvhda64v.sys                Tue Jul  3 11:25:04 2012 (4FF30ED0)
MpFilter.sys                Thu Aug 23 19:03:14 2012 (5036B6B2)
nvlddmkm.sys                Thu Aug 30 11:50:16 2012 (503F8BB8)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Sep 28 00:27:08.727 2012 (UTC - 4:00)**************************
MpFilter.sys                Fri Mar  9 06:05:26 2012 (4F59E3F6)
[/FONT]
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Last edited:
Solution
I'll update the firmare for my SSD first, I currently do not have as much free time on my hands but I'll get to it as soon as I can. Hopefully this is the way to resolve the issue. If this doesn't work I'll update the controller drivers and the other outdated ones.
 


Take your time. I don't have any time either - so I'm still running the Win8 Release Preview even though I have access to the RTM version of Win8.

I'll get an automatic email when you reply back.
 


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