It seems wonderful to me that Microsoft is unable to fix it's own problems. I bought this computer as a custom build brand new and picked it up sunday after delivering my brand new copy of Windows 7 Professional 64 Bit edition (upgrade from windows xp). I was eager and ready hearing wonderful things about this new OS. Biggest mistake of my life. I have had all of about 1 hour of time to actually do things on this computer that I really want to be doing (checking email, playing games, doing homework, etc.), and have instead spent nearly every waking hour on the phone to Microsoft Tech support trying to get the (bleep) ing automatic updates to work. After two clean reinstalls, countless system restores, technicians logging onto my computer to make changes to startup settings, driver updates, etc. This last one got all the updates installed on my computer, and when I turned on normal booting and restarted it, the damned computer blue screened on me AGAIN. I had to undo the 2 hours of installations I'd just done, wasting those precious hours. They have the code for the BSOD (yes, it's the same one over and over), so what the h.e.double.hockeysticks is going on? I cannot be the only person on the planet who cannot get automatic updates to work. The motherboard is a brand new, out-of-the-box Asus P7H55-M LX motherboard, intel i-3 processor, an LG DVD drive, a CTL 19 inch monitor, two generic desktop speakers plugged into the motherboard onboard sound (the monitor is plugged into the onboard Intel graphics). When performing the updates, everything but the monitor, generic USB keyboard and the generic PS2 mouse were plugged in. I can even give you the software running on the machine if that helps, but remember, the technician checked for an updated video driver, to no avail, so just had me reinstall the video driver that came with the motherboard. That is current. The BSOD code was a 0x00000044 code (driver conflict). Oh yeah, one of the previous technicians even removed the USB port drivers as well. Prior to that technician, every other technician didn't believe me when I'd told him I'd tried everything, including a new clean reinstall (2 counting the initial install), numerous system recoveries (from the DVD, not the system as that was the only option the system gave me), and how many different attempts at installing them one at a time to determine which one (like it was only one in a list of 41 installs). WHY CAN'T MICROSOFT FIX THIS, MAKE A QUALITY PRODUCT AFTER XP, OR BELIEVE ME WHEN I TELL THEM ANYTHING??????? It makes me sick.