bsod after win 7 x64 sp1 upgrade

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by Paul Merriman, Jun 26, 2011.

  1. Paul Merriman

    Paul Merriman New Member

    Jun 26, 2011
    Likes Received:
    getting a bsod after boot up , i upgraded to sp1 yesterday , IMG_20110626_141239. , here is a pic i took of the bsod
    , should i do a system restore or try work around the issue causing the bsod ??

    i have also attached the .dmp files , my system is a hp pavilion g series laptop , win 7 x64 4g ram i5 , please let me know if you can help me or if you need anymore info ,

    thanks in advance

    Attached Files:

  2. Saltgrass

    Saltgrass Excellent Member
    Microsoft Community Contributor

    Oct 16, 2009
    Likes Received:
    The dump files says:
    lltdio is a Microsoft file but I cannot find any info about RtsPStor.sys. You might check your system and see if you have any info on the file.

    Also it mentions SDMonSvc.exe, which may just be involved in the situation. Is this a PCTools file, maybe Spybot?

    Checking for updates for any drivers/programs mentioned might help.

    Can you start your system in Safe Mode and do some trouble shooting from there?

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