bsod after win 7 x64 sp1 upgrade

#1
getting a bsod after boot up , i upgraded to sp1 yesterday , IMG_20110626_141239.jpg , here is a pic i took of the bsod
, should i do a system restore or try work around the issue causing the bsod ??

i have also attached the .dmp files , my system is a hp pavilion g series laptop , win 7 x64 4g ram i5 , please let me know if you can help me or if you need anymore info ,

thanks in advance
 


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Saltgrass

Excellent Member
Microsoft Community Contributor
#2
The dump files says:
Address regions for 'lltdio' and 'RtsPStor.sys' overlap
lltdio is a Microsoft file but I cannot find any info about RtsPStor.sys. You might check your system and see if you have any info on the file.

Also it mentions SDMonSvc.exe, which may just be involved in the situation. Is this a PCTools file, maybe Spybot?

Checking for updates for any drivers/programs mentioned might help.

Can you start your system in Safe Mode and do some trouble shooting from there?
 


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