Hi Team and thanks for your dedication to solving BSOD issues. Acer Aspire 7551-2560 laptop Windows 7 64-bit 4 GB RAM (factory) ATI Mobility Radeon HD 4250Total available graphics memory1919 MB Dedicated graphics memory256 MB Dedicated system memory0 MB Shared system memory1663 MBView attachment mini dump.zip Here is my mini dump. This machine was provided by my work. It's a referb that is outside of the 90 day window. I honestly don't know if there is/was a hardware on the issue on the motherboard that was never properly addressed, but I'm hoping that it's just a driver conflict that can be worked out. *fingers crossed* Video driver is up to date as supplied directly by the manufacturer. Help is greatly appreciated. I did watch the video at http://windows7forums.com/blogs/mike/356-bsod-crash-dump-minidump-analysis.html , downloaded the tool to view, and can see that in all the mini dumps (I have several) btath_a2dp.sys is the referenced problem but it's beyond me to know what to do next so I'm reaching out for help. Thanks.