Windows 7 BSOD and the blue screen freezes

aaybass · Jan 6, 2013

The PC kept on displaying the BSOD, I had to manually restart.
I have attached info. Any help wold be appreciated.

usasma · Jan 7, 2013

Your BIOS dates from 2009. Please check at the manufacturer's website to see if there are any BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard.

Please ensure that each hard drive has 15% free space. Less with adversely impact the performance of your system and may cause problems when Windows attempts to do things in the background.

Your ethernet controller is disabled. Is this deliberate? If so, why?

Daemon Tools (and Alcohol 120% software) are known to cause BSOD's on some Win7 systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions). I strongly suspect that this hold true for Win8 systems also.

Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): ~~[DEL] DuplexSecure - FAQ [/DEL]~~ Link broken as of 21 Jul 2012
New link (15 Aug 2012): DuplexSecure - Downloads (pick the appropriate version for your system and select "Un-install" when you run it).
Alternate link: Disc-Tools.com
Manual procedure here: Registry and SPTD problems | DAEMON Pro Help

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

hugoio.sys Wed Dec 12 01:03:35 2007 (475F79B7)
Likely to be a monitor driver from AOC International (Europe)
http://www.carrona.org/drivers/driver.php?id=hugoio.sys

intelppm.sys Mon Jul 13 19:11:03 2009 (4A5BBF07)
Intel Processor driver
http://www.carrona.org/drivers/driver.php?id=intelppm.sys

intelide.sys Mon Jul 13 19:11:19 2009 (4A5BBF17)
Intel IDE storage driver
http://www.carrona.org/drivers/driver.php?id=intelide.sys

usb8023.sys Mon Jul 13 19:54:15 2009 (4A5BC927)
Unknown, likely a component for your USB cable modem
usb8023.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

WinFLdrv.sys Wed Nov 18 03:48:19 2009 (4B03B4D3)
Folder Lock 6
http://www.carrona.org/drivers/driver.php?id=WinFLdrv.sys

mi2c.sys Wed Jun 29 07:03:28 2011 (4E0B0680)
A device from Powerful OCR SDK, I2C SDK, WiFi SDK for C#, VB.NET, .NET and C++ - likely a Display Tuner
mi2c.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

Analysis:
The following is for informational purposes only.

Code:

[font=lucida console]**************************Sun Jan  6 08:28:58.411 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\010613-19328-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x86 compatible
Built by: [B]7601[/B].17803.x86fre.win7sp1_gdr.120330-1504
System Uptime:[B]0 days 0:18:18.103[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!KiTimerExpiration+15f )[/B]
BugCheck [B]A, {4, 2, 1, 830962eb}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000000A]IRQL_NOT_LESS_OR_EQUAL (a)[/url]
Arguments: 
Arg1: 00000004, memory referenced
Arg2: 00000002, IRQL
Arg3: 00000001, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: 830962eb, address which referenced memory
BUGCHECK_STR:  0xA
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME: [B]System[/B]
FAILURE_BUCKET_ID: [B]0xA_nt!KiTimerExpiration+15f[/B]
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Dec  8 08:23:03.867 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\120812-19531-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x86 compatible
Built by: [B]7601[/B].17803.x86fre.win7sp1_gdr.120330-1504
System Uptime:[B]0 days 0:01:08.523[/B]
Probably caused by :[B]memory_corruption ( nt!MiPfnReferenceCountIsZero+1e )[/B]
BugCheck [B]4E, {7, 5b385, 100000, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000004E]PFN_LIST_CORRUPT (4e)[/url]
Arguments: 
Arg1: 00000007, A driver has unlocked a page more times than it locked it
Arg2: 0005b385, page frame number
Arg3: 00100000, current share count
Arg4: 00000000, 0
BUGCHECK_STR:  0x4E_7
PROCESS_NAME: [B]KiesPDLR.exe[/B]
FAILURE_BUCKET_ID: [B]0x4E_7_nt!MiPfnReferenceCountIsZero+1e[/B]
CPUID:        "Intel(R) Pentium(R) Dual  CPU  E2200  @ 2.20GHz"
MaxSpeed:     2200
CurrentSpeed: [B]2218[/B]
  BIOS Version                  V3.5
  BIOS Release Date             03/12/2009
  Manufacturer                  MICRO-STAR INTERNATIONAL CO.,LTD
  Product Name                  MS-7528
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

Code:

[font=lucida console]**************************Sun Jan  6 08:28:58.411 2013 (UTC - 5:00)**************************
epfwwfp.sys                 Wed Mar  7 09:27:47 2012 (4F577063)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Dec  8 08:23:03.867 2012 (UTC - 5:00)**************************
[COLOR=RED][B]hugoio.sys                  Wed Dec 12 01:03:35 2007 (475F79B7)[/B][/COLOR]
intelppm.sys                Mon Jul 13 19:11:03 2009 (4A5BBF07)
intelide.sys                Mon Jul 13 19:11:19 2009 (4A5BBF17)
[COLOR=RED][B]usb8023.sys                 Mon Jul 13 19:54:15 2009 (4A5BC927)[/B][/COLOR]
WinFLdrv.sys                Wed Nov 18 03:48:19 2009 (4B03B4D3)
amdxata.sys                 Fri Mar 19 12:19:01 2010 (4BA3A3F5)
mi2c.sys                    Wed Jun 29 07:03:28 2011 (4E0B0680)
EpfwLWF.sys                 Wed Mar  7 09:27:47 2012 (4F577063)
epfw.sys                    Wed Mar  7 09:27:49 2012 (4F577065)
eamonm.sys                  Wed Mar  7 09:32:23 2012 (4F577177)
ehdrv.sys                   Wed Mar  7 09:33:36 2012 (4F5771C0)
RTKVHDA.sys                 Tue Jun 19 04:49:44 2012 (4FE03D28)
nvlddmkm.sys                Tue Oct  2 14:15:55 2012 (506B2F5B)
[/font]

aaybass · Jan 7, 2013

The ethernet port is a external LAN card, because my motherboard's ethernet port was destroyed by a power surge. But the LAN card was causing BSOD so I had to disable it. Sadly, I also cannot find a newer version of the AOC monitor driver. I also uninstalled the Samsung's Kies. Thanks for the quick reply. I will post an update.

Windows 7 BSOD and the blue screen freezes

aaybass

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usasma

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aaybass

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