BSOD at shutdown

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by slopoet, Dec 20, 2011.

  1. slopoet

    slopoet New Member

    Dec 20, 2011
    Likes Received:
    I've had a history for the past few months of BSOD at shutdown, I am on Vista 64-bit. home premium. Computer always restarts after BSOD, then is able to shut down normally. I seemed to have fixed it in the past by resetting the restore point, and then more recently thought I had fixed it by following directions to uncheck HP digital imaging monitor at startup (I had googled my error which mentioned an HP CUE status root problem...). This worked for at least a month, but last night I experienced the BSOD at shutdown again. I am attaching two latest minidump files (zipped).

    I also saved this information from the problem reports file, this is the one that happened on Dec. 19 under Host Process for Windows Services. Here is what it says:

    [FONT=&amp]Problem signature[/FONT]
    [FONT=&amp]Problem Event Name: APPCRASH[/FONT]
    [FONT=&amp]Application Name: svchost.exe[/FONT]
    [FONT=&amp]Application Version: 6.0.6001.18000[/FONT]
    [FONT=&amp]Application Timestamp: 47919291[/FONT]
    [FONT=&amp]Fault Module Name: hpslpsvc64.dll[/FONT]
    [FONT=&amp]Fault Module Version: 140.0.323.0[/FONT]
    [FONT=&amp]Fault Module Timestamp: 4bff9774[/FONT]
    [FONT=&amp]Exception Code: 40000015[/FONT]
    [FONT=&amp]Exception Offset: 000000000003eb8d[/FONT]
    [FONT=&amp]OS Version: 6.0.6001.[/FONT]
    [FONT=&amp]Locale ID: 1033[/FONT]
    [FONT=&amp]Additional Information 1: fc32[/FONT]
    [FONT=&amp]Additional Information 2: 702c435f98452aec10203af338756f4e[/FONT]
    [FONT=&amp]Additional Information 3: a554[/FONT]
    [FONT=&amp]Additional Information 4: a2257731825670b1603e1d0e94796bee[/FONT]
    [FONT=&amp]Files that help describe the problem[/FONT]
    [FONT=&amp][​IMG][/FONT][FONT=&amp]View a temporary copy of these files[/FONT]
    [FONT=&amp]Warning: [/FONT][FONT=&amp]If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.[/FONT]
    Anything else you need, just let me know, this is my first post on this forum.

    Attached Files:

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