BSoD at startup

Every day when I first turn on my PC I get BSODs with different error messages. Windows won't start unless I turn off and then turn on again my PC.
Can you please help me find out why do I get the BSOD errors?
Most frequent errors are 0x19 (BAD_POOL_HEADER), 0x3B (SYSTEM_SERVICE_EXCEPTION) and 0x7E.

PC specifications:
OS: Windows 7 Ultimate x64 SP1
CPU: AMD Athlon II x4 640
GPU: NVIDIA GeForce 210 1GB
Mobo: Gigabyte M52LT-D3
Memory: 1x 2GB DDR3 1333Mhz
PSU: 550W

When I first started my PC today, I tried to run memtest86+ and Windows Memory Diagnostics Tool.
Windows Memory Diagnostics Tool reported: Hardware problem were detected.
memtest86 did not run... I don't know why.
After I turned my PC on and off (from ACPI power button, restart has no effect), I let memtest86 run for about 5 hours(see picture for results).

Chipset and video drivers are up to date.


Last edited:


Extraordinary Member
Hi cristi92b and Welcome to The Forum.

Usual causes:
System service, Device driver, graphics driver, ?memory.

Your latest dump file lists ntkrnlmp.exe as the probable cause. This is a Windows System file and for it to be the cause of your crash is highly unlikely.
Old and incompatible drivers can and do cause issues with Windows 7, often giving false error codes. Random stop codes often indicate hardware issues.

As a Priority:

sptd.sys Tue Nov 23 11:47:37 2010 The sptd.sys driver is notorious for causing BSOD's with Windows 7. It's a driver used and installed along with Daemon Tools and Alcohol 120 which you'll also have to uninstall.
Then use the correct (32bit or 64bit) download from Duplex Secure - Downloads to uninstall the SPTD.SYS driver.
Make sure to select the uninstall button! DO NOT SELECT INSTALL!!

Virtual Drives
Some alternatives to DT/Alcohol for drive emulation that do not use SPTD.SYS (In no order).
DVDFab. Very small at just over 1Mb installed and can emulate up to 18 drives.(My preference).
PowerISO (The program is a trial but the drive emulation is free forever).
Virtual CloneDrive

Download and run the SF Diagnostics Tool. When the reports have been created, zip them up and attach to a post.​
Download and install RamMon. Run RamMon, select the Export/Copy button. Select the Export/Copy format as HTML then Write to File. Include the saved report in your zipped file.​
Download and install CPU-Z. Take screenshots/snips of the Memory tab and all the slot#'s under the SPD tab. Attach the images directly to a post for all the RAM experts to see. Do not zip them.

Drivers with Updates:

RTKVHD64.sys Fri Apr 30 10:05:58 2010 Realtek HD Audio R2.63

Bugcheck Analysis:
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff8000308ffc6, fffff88003be4f00, 0}

Probably caused by : ntkrnlmp.exe ( nt!ExpReleaseResourceForThreadLite+46 )

Followup: MachineOwner

0: kd> !analyze -v
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

An exception happened while executing a system service routine.
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff8000308ffc6, Address of the instruction which caused the bugcheck
Arg3: fffff88003be4f00, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

fffff800`0308ffc6 f0480fba696000  lock bts qword ptr [rcx+60h],0

CONTEXT:  fffff88003be4f00 -- (.cxr 0xfffff88003be4f00)
rax=fffff900c00b97e0 rbx=0361b250fffffa80 rcx=0361b250fffffa80
rdx=fffffa8004a94060 rsi=0000000000000000 rdi=0000000000000001
rip=fffff8000308ffc6 rsp=fffff88003be58e0 rbp=fffffa8004a94060
 r8=0000000000000000  r9=0000000000000000 r10=fffff900c00b97f8
r11=0000000000000000 r12=fffff80003200e80 r13=fffffa8004a94060
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up di pl zr na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010046
fffff800`0308ffc6 f0480fba696000  lock bts qword ptr [rcx+60h],0 ds:002b:0361b250`fffffae0=????????????????
Resetting default scope




PROCESS_NAME:  csrss.exe


LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff8000308ffc6

fffff880`03be58e0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!ExpReleaseResourceForThreadLite+0x46

fffff800`0308ffc6 f0480fba696000  lock bts qword ptr [rcx+60h],0


SYMBOL_NAME:  nt!ExpReleaseResourceForThreadLite+46

FOLLOWUP_NAME:  MachineOwner


IMAGE_NAME:  ntkrnlmp.exe


STACK_COMMAND:  .cxr 0xfffff88003be4f00 ; kb

FAILURE_BUCKET_ID:  X64_0x3B_nt!ExpReleaseResourceForThreadLite+46

BUCKET_ID:  X64_0x3B_nt!ExpReleaseResourceForThreadLite+46

Followup: MachineOwner
fffff880`00f55000 fffff880`00fac000   ACPI     ACPI.sys     Sat Nov 20 09:19:16 2010 (4CE79294)
fffff880`0444f000 fffff880`044d8000   afd      afd.sys      Mon Apr 25 03:33:58 2011 (4DB4DD96)
fffff880`101ce000 fffff880`101e4000   AgileVpn AgileVpn.sys Tue Jul 14 01:10:24 2009 (4A5BCCF0)
fffff880`0442f000 fffff880`04444000   amdppm   amdppm.sys   Tue Jul 14 00:19:25 2009 (4A5BC0FD)
fffff880`0135c000 fffff880`01367000   amdxata  amdxata.sys  Fri Mar 19 16:18:18 2010 (4BA3A3CA)
fffff880`04600000 fffff880`04648000   anjangt7 anjangt7.SYS Sun Nov 28 10:38:44 2010 (4CF23134)
fffff880`00e8a000 fffff880`00e93000   atapi    atapi.sys    Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`00fd6000 fffff880`01000000   ataport  ataport.SYS  Sat Nov 20 09:19:15 2010 (4CE79293)
fffff880`01ab4000 fffff880`01abb000   Beep     Beep.SYS     Tue Jul 14 01:00:13 2009 (4A5BCA8D)
fffff880`0441e000 fffff880`0442f000   blbdrive blbdrive.sys Tue Jul 14 00:35:59 2009 (4A5BC4DF)
fffff880`01dd1000 fffff880`01dfb000   cdrom    cdrom.sys    Sat Nov 20 09:19:20 2010 (4CE79298)
fffff880`00c00000 fffff880`00cc0000   CI       CI.dll       Sat Nov 20 13:12:36 2010 (4CE7C944)
fffff880`01a50000 fffff880`01a80000   CLASSPNP CLASSPNP.SYS Sat Nov 20 09:19:23 2010 (4CE7929B)
fffff880`00d0a000 fffff880`00d68000   CLFS     CLFS.SYS     Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`01684000 fffff880`016f6000   cng      cng.sys      Sat Nov 20 10:08:45 2010 (4CE79E2D)
fffff880`101be000 fffff880`101ce000   CompositeBus CompositeBus.sys Sat Nov 20 10:33:17 2010 (4CE7A3ED)
fffff880`04edc000 fffff880`04eea000   crashdmp crashdmp.sys Tue Jul 14 01:01:01 2009 (4A5BCABD)
fffff880`01600000 fffff880`01683000   csc      csc.sys      Sat Nov 20 09:27:12 2010 (4CE79470)
fffff880`04400000 fffff880`0441e000   dfsc     dfsc.sys     Sat Nov 20 09:26:31 2010 (4CE79447)
fffff880`045e0000 fffff880`045ef000   discache discache.sys Tue Jul 14 00:37:18 2009 (4A5BC52E)
fffff880`01a3a000 fffff880`01a50000   disk     disk.sys     Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`04e87000 fffff880`04ea9000   drmk     drmk.sys     Tue Jul 14 02:01:25 2009 (4A5BD8E5)
fffff880`04eea000 fffff880`04ef4000   dump_diskdump dump_diskdump.sys Fri Apr 22 21:04:32 2011 (4DB1DF50)
fffff880`04f33000 fffff880`04f46000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 00:21:51 2009 (4A5BC18F)
fffff880`04ef4000 fffff880`04f33000   dump_nvstor64 dump_nvstor64.sys Fri Apr 09 10:22:41 2010 (4BBEF1E1)
fffff880`04f46000 fffff880`04f52000   Dxapi    Dxapi.sys    Tue Jul 14 00:38:28 2009 (4A5BC574)
fffff880`100ca000 fffff880`101be000   dxgkrnl  dxgkrnl.sys  Sat Nov 20 09:50:50 2010 (4CE799FA)
fffff880`04780000 fffff880`047c6000   dxgmms1  dxgmms1.sys  Sat Nov 20 09:49:53 2010 (4CE799C1)
fffff880`045ef000 fffff880`045fc000   fdc      fdc.sys      Tue Jul 14 01:00:54 2009 (4A5BCAB6)
fffff880`013b3000 fffff880`013c7000   fileinfo fileinfo.sys Tue Jul 14 00:34:25 2009 (4A5BC481)
fffff880`04885000 fffff880`04890000   flpydisk flpydisk.sys Tue Jul 14 01:00:54 2009 (4A5BCAB6)
fffff880`01367000 fffff880`013b3000   fltmgr   fltmgr.sys   Sat Nov 20 09:19:24 2010 (4CE7929C)
fffff880`01707000 fffff880`01711000   Fs_Rec   Fs_Rec.sys   Tue Jul 14 00:19:45 2009 (4A5BC111)
fffff880`01a00000 fffff880`01a3a000   fvevol   fvevol.sys   Sat Nov 20 09:24:06 2010 (4CE793B6)
fffff880`01cce000 fffff880`01d18000   fwpkclnt fwpkclnt.sys Sat Nov 20 09:21:37 2010 (4CE79321)
fffff800`035f7000 fffff800`03640000   hal      hal.dll      Sat Nov 20 13:00:25 2010 (4CE7C669)
fffff880`04707000 fffff880`0472b000   HDAudBus HDAudBus.sys Sat Nov 20 10:43:42 2010 (4CE7A65E)
fffff880`01dc8000 fffff880`01dd1000   hwpolicy hwpolicy.sys Sat Nov 20 09:18:54 2010 (4CE7927E)
fffff880`015df000 fffff880`015fd000   i8042prt i8042prt.sys Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`0125e000 fffff880`0126d000   kbdclass kbdclass.sys Tue Jul 14 00:19:50 2009 (4A5BC116)
fffff800`00bd1000 fffff800`00bdb000   kdcom    kdcom.dll    Sat Feb 05 16:52:49 2011 (4D4D8061)
fffff880`04830000 fffff880`04873000   ks       ks.sys       Sat Nov 20 10:33:23 2010 (4CE7A3F3)
fffff880`015a7000 fffff880`015c2000   ksecdd   ksecdd.sys   Sat Nov 20 09:21:15 2010 (4CE7930B)
fffff880`01860000 fffff880`0188b000   ksecpkg  ksecpkg.sys  Sat Nov 20 10:10:34 2010 (4CE79E9A)
fffff880`04ea9000 fffff880`04eae200   ksthunk  ksthunk.sys  Tue Jul 14 01:00:19 2009 (4A5BCA93)
fffff880`00ce9000 fffff880`00cf6000   mcupdate_AuthenticAMD mcupdate_AuthenticAMD.dll Tue Jul 14 02:29:09 2009 (4A5BDF65)
fffff880`04f52000 fffff880`04f60000   monitor  monitor.sys  Tue Jul 14 00:38:52 2009 (4A5BC58C)
fffff880`017e5000 fffff880`017f4000   mouclass mouclass.sys Tue Jul 14 00:19:50 2009 (4A5BC116)
fffff880`00e5c000 fffff880`00e76000   mountmgr mountmgr.sys Sat Nov 20 09:19:21 2010 (4CE79299)
fffff880`01723000 fffff880`0172e000   Msfs     Msfs.SYS     Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`011aa000 fffff880`011b4000   msisadrv msisadrv.sys Tue Jul 14 00:19:26 2009 (4A5BC0FE)
fffff880`01200000 fffff880`0125e000   msrpc    msrpc.sys    Sat Nov 20 09:21:56 2010 (4CE79334)
fffff880`045d5000 fffff880`045e0000   mssmbios mssmbios.sys Tue Jul 14 00:31:10 2009 (4A5BC3BE)
fffff880`01db6000 fffff880`01dc8000   mup      mup.sys      Tue Jul 14 00:23:45 2009 (4A5BC201)
fffff880`018e4000 fffff880`019d7000   ndis     ndis.sys     Sat Nov 20 09:23:30 2010 (4CE79392)
fffff880`101e4000 fffff880`101f0000   ndistapi ndistapi.sys Tue Jul 14 01:10:00 2009 (4A5BCCD8)
fffff880`0466c000 fffff880`0469b000   ndiswan  ndiswan.sys  Sat Nov 20 10:52:32 2010 (4CE7A870)
fffff880`048ea000 fffff880`048ff000   NDProxy  NDProxy.SYS  Sat Nov 20 10:52:20 2010 (4CE7A864)
fffff880`0451d000 fffff880`0452c000   netbios  netbios.sys  Tue Jul 14 01:09:26 2009 (4A5BCCB6)
fffff880`0176e000 fffff880`017b3000   netbt    netbt.sys    Sat Nov 20 09:23:18 2010 (4CE79386)
fffff880`01800000 fffff880`01860000   NETIO    NETIO.SYS    Sat Nov 20 09:23:13 2010 (4CE79381)
fffff880`0172e000 fffff880`0173f000   Npfs     Npfs.SYS     Tue Jul 14 00:19:48 2009 (4A5BC114)
fffff880`045c9000 fffff880`045d5000   nsiproxy nsiproxy.sys Tue Jul 14 00:21:02 2009 (4A5BC15E)
fffff800`0300e000 fffff800`035f7000   nt       ntkrnlmp.exe Sat Apr 09 05:15:23 2011 (4D9FDD5B)
fffff880`01404000 fffff880`015a7000   Ntfs     Ntfs.sys     Fri Mar 11 03:39:39 2011 (4D79997B)
fffff880`01aab000 fffff880`01ab4000   Null     Null.SYS     Tue Jul 14 00:19:37 2009 (4A5BC109)
fffff880`100c5000 fffff880`100ca000   nvBridge nvBridge.kmd Sat May 21 04:58:23 2011 (4DD7385F)
fffff880`04eaf000 fffff880`04edc000   nvhda64v nvhda64v.sys Tue May 10 10:41:18 2011 (4DC9083E)
fffff880`0f417000 fffff880`100c5000   nvlddmkm nvlddmkm.sys Sat May 21 05:07:04 2011 (4DD73A68)
fffff880`0472b000 fffff880`0477f080   nvmf6264 nvmf6264.sys Thu Aug 12 12:46:06 2010 (4C63DEFE)
fffff880`00da4000 fffff880`00dcf000   nvstor   nvstor.sys   Fri Mar 19 20:45:11 2010 (4BA3E257)
fffff880`0131d000 fffff880`0135c000   nvstor64 nvstor64.sys Fri Apr 09 10:22:41 2010 (4BBEF1E1)
fffff880`044e1000 fffff880`04507000   pacer    pacer.sys    Sat Nov 20 10:52:18 2010 (4CE7A862)
fffff880`015c2000 fffff880`015df000   parport  parport.sys  Tue Jul 14 01:00:40 2009 (4A5BCAA8)
fffff880`00fac000 fffff880`00fc1000   partmgr  partmgr.sys  Sat Nov 20 09:20:00 2010 (4CE792C0)
fffff880`011c1000 fffff880`011f4000   pci      pci.sys      Sat Nov 20 09:19:11 2010 (4CE7928F)
fffff880`011f4000 fffff880`011fb000   pciide   pciide.sys   Tue Jul 14 00:19:49 2009 (4A5BC115)
fffff880`01000000 fffff880`01010000   PCIIDEX  PCIIDEX.SYS  Tue Jul 14 00:19:48 2009 (4A5BC114)
fffff880`016f6000 fffff880`01707000   pcw      pcw.sys      Tue Jul 14 00:19:27 2009 (4A5BC0FF)
fffff880`04e4a000 fffff880`04e87000   portcls  portcls.sys  Tue Jul 14 01:06:27 2009 (4A5BCC03)
fffff880`00cf6000 fffff880`00d0a000   PSHED    PSHED.dll    Tue Jul 14 02:32:23 2009 (4A5BE027)
fffff880`04648000 fffff880`0466c000   rasl2tp  rasl2tp.sys  Sat Nov 20 10:52:34 2010 (4CE7A872)
fffff880`047c6000 fffff880`047e1000   raspppoe raspppoe.sys Tue Jul 14 01:10:17 2009 (4A5BCCE9)
fffff880`0126d000 fffff880`0128e000   raspptp  raspptp.sys  Sat Nov 20 10:52:31 2010 (4CE7A86F)
fffff880`047e1000 fffff880`047fb000   rassstp  rassstp.sys  Tue Jul 14 01:10:25 2009 (4A5BCCF1)
fffff880`04578000 fffff880`045c9000   rdbss    rdbss.sys    Sat Nov 20 09:27:51 2010 (4CE79497)
fffff880`101f0000 fffff880`101fb000   rdpbus   rdpbus.sys   Tue Jul 14 01:17:46 2009 (4A5BCEAA)
fffff880`018da000 fffff880`018e3000   RDPCDD   RDPCDD.sys   Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`01711000 fffff880`0171a000   rdpencdd rdpencdd.sys Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`0171a000 fffff880`01723000   rdprefmp rdprefmp.sys Tue Jul 14 01:16:35 2009 (4A5BCE63)
fffff880`01d7c000 fffff880`01db6000   rdyboost rdyboost.sys Sat Nov 20 09:43:10 2010 (4CE7982E)
fffff880`04c0b000 fffff880`04e49580   RTKVHD64 RTKVHD64.sys Fri Apr 30 10:05:58 2010 (4BDA9D76)
fffff880`0117b000 fffff880`011aa000   SCSIPORT SCSIPORT.SYS Sat Nov 20 10:34:01 2010 (4CE7A419)
fffff880`017d9000 fffff880`017e5000   serenum  serenum.sys  Tue Jul 14 01:00:33 2009 (4A5BCAA1)
fffff880`0452c000 fffff880`04549000   serial   serial.sys   Tue Jul 14 01:00:40 2009 (4A5BCAA8)
fffff880`01d74000 fffff880`01d7c000   spldr    spldr.sys    Mon May 11 17:56:27 2009 (4A0858BB)
fffff880`01010000 fffff880`01172000   sptd     sptd.sys     Tue Nov 23 11:47:37 2010 (4CEBA9D9)
fffff880`012ba000 fffff880`0131d000   storport storport.sys Fri Mar 11 04:30:23 2011 (4D79A55F)
fffff880`101fb000 fffff880`101fc480   swenum   swenum.sys   Tue Jul 14 01:00:18 2009 (4A5BCA92)
fffff880`01aca000 fffff880`01cce000   tcpip    tcpip.sys    Mon Apr 25 03:37:30 2011 (4DB4DE6A)
fffff880`01761000 fffff880`0176e000   TDI      TDI.SYS      Sat Nov 20 09:22:06 2010 (4CE7933E)
fffff880`0173f000 fffff880`01761000   tdx      tdx.sys      Sat Nov 20 09:21:54 2010 (4CE79332)
fffff880`04564000 fffff880`04578000   termdd   termdd.sys   Sat Nov 20 11:03:40 2010 (4CE7AB0C)
fffff960`005a0000 fffff960`005aa000   TSDDD    TSDDD.dll    Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`017b3000 fffff880`017d9000   tunnel   tunnel.sys   Sat Nov 20 10:51:50 2010 (4CE7A846)
fffff880`04873000 fffff880`04885000   umbus    umbus.sys    Sat Nov 20 10:44:37 2010 (4CE7A695)
fffff880`046f6000 fffff880`04707000   usbehci  usbehci.sys  Fri Mar 25 03:29:04 2011 (4D8C0C00)
fffff880`04890000 fffff880`048ea000   usbhub   usbhub.sys   Fri Mar 25 03:29:25 2011 (4D8C0C15)
fffff880`04444000 fffff880`0444f000   usbohci  usbohci.sys  Fri Mar 25 03:29:03 2011 (4D8C0BFF)
fffff880`046a0000 fffff880`046f6000   USBPORT  USBPORT.SYS  Fri Mar 25 03:29:12 2011 (4D8C0C08)
fffff880`011b4000 fffff880`011c1000   vdrvroot vdrvroot.sys Tue Jul 14 01:01:31 2009 (4A5BCADB)
fffff880`01abb000 fffff880`01ac9000   vga      vga.sys      Tue Jul 14 00:38:47 2009 (4A5BC587)
fffff880`019d7000 fffff880`019fc000   VIDEOPRT VIDEOPRT.SYS Tue Jul 14 00:38:51 2009 (4A5BC58B)
fffff880`00d68000 fffff880`00da4000   vmbus    vmbus.sys    Sat Nov 20 09:57:29 2010 (4CE79B89)
fffff880`01d18000 fffff880`01d28000   vmstorfl vmstorfl.sys Sat Nov 20 09:57:30 2010 (4CE79B8A)
fffff880`00fc1000 fffff880`00fd6000   volmgr   volmgr.sys   Sat Nov 20 09:19:28 2010 (4CE792A0)
fffff880`00e00000 fffff880`00e5c000   volmgrx  volmgrx.sys  Sat Nov 20 09:20:43 2010 (4CE792EB)
fffff880`01d28000 fffff880`01d74000   volsnap  volsnap.sys  Sat Nov 20 09:20:08 2010 (4CE792C8)
fffff880`04507000 fffff880`0451d000   vwififlt vwififlt.sys Tue Jul 14 01:07:22 2009 (4A5BCC3A)
fffff880`04549000 fffff880`04564000   wanarp   wanarp.sys   Sat Nov 20 10:52:36 2010 (4CE7A874)
fffff880`018ca000 fffff880`018da000   watchdog watchdog.sys Tue Jul 14 00:37:35 2009 (4A5BC53F)
fffff880`00ea2000 fffff880`00f46000   Wdf01000 Wdf01000.sys Tue Jul 14 00:22:07 2009 (4A5BC19F)
fffff880`00f46000 fffff880`00f55000   WDFLDR   WDFLDR.SYS   Tue Jul 14 00:19:54 2009 (4A5BC11A)
fffff880`044d8000 fffff880`044e1000   wfplwf   wfplwf.sys   Tue Jul 14 01:09:26 2009 (4A5BCCB6)
fffff960`00030000 fffff960`00343000   win32k   win32k.sys   Sat Jun 11 04:06:57 2011 (4DF2DBD1)
fffff880`00e76000 fffff880`00e8a000   winhv    winhv.sys    Sat Nov 20 09:20:02 2010 (4CE792C2)
fffff880`01172000 fffff880`0117b000   WMILIB   WMILIB.SYS   Tue Jul 14 00:19:51 2009 (4A5BC117)

Unloaded modules:
fffff880`01a80000 fffff880`01a8e000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000E000
fffff880`01a8e000 fffff880`01a98000   dump_storpor
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000A000
fffff880`0188b000 fffff880`018ca000   dump_nvstor6
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0003F000
fffff880`01a98000 fffff880`01aab000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000
One of your dumps blamed CI.dll which I believe is related to Windows Updates. Can you run sfc /scannow and let us know the results.
Let us know how it goes. If you get further problems with blue screens, attach your new dump files and details and we'll move on from there.


Last edited:
Thank you very much for helping me! I uninstalled Daemon tools and now I'll install Realtek HD Audio R2.63.


Last edited:


Windows Forum Admin
Staff member
Premium Supporter
Hi can you go into you bios and set your timings to 9-9-9-25-34 and your command rate to 2 please and see if it boot ok then :)

Last edited:
I changed the timings to 9-9-9-25-34... I will come back and tell you if it boots ok.


Last edited:


Windows Forum Admin
Staff member
Premium Supporter
If it still doesn't boot change 1T\2T Command timing to 2T. The settings in the screenie as still slightly wrong you've set 9-9-9-24-33 1T. Hoping you posted the wrong pic :)

Yes, that is before.jpg :)

9-9-9-24-33 1T is default


Windows Forum Admin
Staff member
Premium Supporter
How's it working now? Better I hope as you didn't mention a problem.

It works good, I had no problem, but I have to wait 3-4 hours before I turn on my PC to see if I get BSoD error again.


Windows Forum Admin
Staff member
Premium Supporter
It works good, I had no problem, but I have to wait 3-4 hours before I turn on my PC to see if I get BSoD error again.
Keep us posted :) Good luck

Thank you!

9-9-9-25-34 2T

BSoD error: 0x24

Seems like dmp files are the same.

I will try 9-9-9-25-34 1T.


Windows Forum Admin
Staff member
Premium Supporter
Have you run chkdsk on your hard disks. Stop 0x24 points to NTFS errors.

I will run chkdsk as soon as I will start my computer. I will be back in 3 hours.

Do you think I should try 9-9-9-27-36 1T ?


Windows Forum Admin
Staff member
Premium Supporter
Can you try 9-9-9-25-34 2T with a DDR voltage of 1.60V or as close as it gets probably 1.65V

Ok! Are you sure that the memory is the problem?

9-9-9-25-34 2T

I set the ddr voltage to 1.65 V (default was 1.55 V), I hope I won't fry my ddr.

Last edited:


Windows Forum Admin
Staff member
Premium Supporter
See how it runs with those settings, if you still bsod, we will have ruled out it being memory. The first bsod you have the stop 0x50 is network related but could have been caused my memory corruption. There's also a bios update for your board from Gigabyte which could help.

Seems like I still bsod...


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