BSOD BCCode 124

ZMiDZ

New Member
#1
Hello,
A laptop of mine recently had a BSOD and I was wondering if there is someone who can analyze the error and dump files so I can pinpoint the cause.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA8002B348F8
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1


Zipped Information: https://skydrive.live.com/redir?resid=129AD55602C5E9D9!222&authkey=!AGh33TbmClANE4o

Thank you in advance!
 


GeneralHiningII

Honorable Member
#2
Hi ZM, welcome to Windows 7 Forums!

You have 104 updates installed - usually on Windows 7 there are ~130 - please check Windows Update for any available updates.

There is a device that has a problem:
ASMMAP64 This device is not present, is not working properly, or does not have all its drivers installed.
Also, your minidump points to:
Code:
Debug session time: Wed Nov 21 18:15:37.570 2012 (UTC + 11:00)
Loading Dump File [C:\Users\MZ\SysnativeBSODApps\112112-26504-01.dmp]
Built by: 7601.17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime: 0 days 0:00:06.520
BugCheck 124, {0, fffffa8002b348f8, 0, 0}
[COLOR=#FF0000]Probably caused by : hardware[/COLOR]
Bugcheck code 00000124
Arguments: 
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8002b348f8, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.
BUGCHECK_STR:  0x124_GenuineIntel
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  [COLOR=#FF0000]System[/COLOR]
FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_BUS_PRV
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
ASMMAP64 is a driver belonging to ASUS -
Memory mapping Driver is a driver file from company ASUS belonging to product ATK Generic Function Service.
.
The fact that the dump file points to a hardware fault probably supports the idea that the Memory Mapping Driver is the problem.

ASMMAP64 is a
n ATK Hotkey ATK0101 ACPI UTILITY Driver - you'll probably be able to find an update for that on the ASUS Downloads Page.



 


This website is not affiliated, owned, or endorsed by Microsoft Corporation. It is a member of the Microsoft Partner Program.