BSOD cause by ntoskrnl.exe and hal.dll :(

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by monkeygoesweee, Jan 5, 2011.

  1. monkeygoesweee

    monkeygoesweee New Member

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    Been BSOD after upgrading from vista to windows 7
    The BSOD is very random sometime the system runs fine and sometime it just BSOD alot
    I am using a laptop and the model is:
    HP- DV5-1114AX
    I would be very thankful if anyone can help me out.

    i have attach some files
     

    Attached Files:

  2. Captain Jack

    Captain Jack Extraordinary Member

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    Hello and Welcome to W7F !

    Seems like some Hardware has caused the System to crash.

    Run a Hardware Diagnostic (Memory and Hard Drive) follow this link for instructions Hardware Diagnostic !! « Captain Debugger

    Here are few check list want to check Stop 0x124 - what it means and what to try - Windows 7 Forums

    Disconnect all your Bluetooth Devices if it's build-in to your System then install the drivers. I found few devices that has issues.

    Code:
    Base System Device    PCI\VEN_197B&DEV_2384&SUBSYS_3600103C&REV_00\4&3B99D9BB&0&0450    This device is disabled.
    Not Available    USB\VID_138A&PID_0001\5&2377BCB7&0&1    This device is disabled.
    Bluetooth Peripheral Device    BTHENUM\{0000110E-0000-1000-8000-00805F9B34FB}_VID&00010001_PID&00A3\7&2EB04CF7&0&00266989CAD8_C00000000    This device is disabled.
    Bluetooth Peripheral Device    BTHENUM\{0000111B-0000-1000-8000-00805F9B34FB}_VID&00010001_PID&00A3\7&2EB04CF7&0&00266989CAD8_C00000000    This device is disabled.
    Bluetooth Peripheral Device    BTHENUM\{00000002-0000-1000-8000-0002EE000002}_VID&00010001_PID&00A3\7&2EB04CF7&0&00266989CAD8_C00000000    This device is disabled.
    Bluetooth Peripheral Device    BTHENUM\{00005005-0000-1000-8000-0002EE000001}_VID&00010001_PID&00A3\7&2EB04CF7&0&00266989CAD8_C00000000    This device is disabled.
    Bluetooth Peripheral Device    BTHENUM\{00000004-0000-1000-8000-0002EE000002}_VID&00010001_PID&00A3\7&2EB04CF7&0&00266989CAD8_C00000000    This device is disabled.
    Bluetooth Peripheral Device    BTHENUM\{00005557-0000-1000-8000-0002EE000001}_VID&00010001_PID&00A3\7&2EB04CF7&0&00266989CAD8_C00000000    This device is disabled.
    Base System Device    PCI\VEN_197B&DEV_2382&SUBSYS_3600103C&REV_00\4&3B99D9BB&0&0150    This device is disabled.
    Base System Device    PCI\VEN_197B&DEV_2383&SUBSYS_3600103C&REV_00\4&3B99D9BB&0&0350    This device is disabled.
    Bluetooth Peripheral Device    BTHENUM\{00005601-0000-1000-8000-0002EE000001}_VID&00010001_PID&00A3\7&2EB04CF7&0&00266989CAD8_C00000000    This device is disabled.
    
    Bugcheck:

    Code:
    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: fffffa8004f52038, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000b66ac000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000135, Low order 32-bits of the MCi_STATUS value.
    
    Debugging Details:
    ------------------
    
    
    BUGCHECK_STR:  0x124_AuthenticAMD
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    PROCESS_NAME:  explorer.exe
    
    CURRENT_IRQL:  f
    
    STACK_TEXT:  
    fffff880`009f0a08 fffff800`0321d903 : 00000000`00000124 00000000`00000000 fffffa80`04f52038 00000000`b66ac000 : nt!KeBugCheckEx
    fffff880`009f0a10 fffff800`033da593 : 00000000`00000001 fffffa80`04ef4520 00000000`00000000 fffffa80`04ef4570 : hal!HalBugCheckSystem+0x1e3
    fffff880`009f0a50 fffff800`0321d5c8 : 00000000`00000728 fffffa80`04ef4520 fffff880`009f0db0 00000000`00001600 : nt!WheaReportHwError+0x263
    fffff880`009f0ab0 fffff800`0321cf1a : fffffa80`04ef4520 fffff880`009f0db0 fffffa80`04ef4520 00000000`00000000 : hal!HalpMcaReportError+0x4c
    fffff880`009f0c00 fffff800`03210e8f : fffff880`0606d820 00000000`00000001 fffff880`009f0e30 00000000`00000000 : hal!HalpMceHandler+0x9e
    fffff880`009f0c40 fffff800`032c2fec : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x47
    fffff880`009f0c70 fffff800`032c2e53 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
    fffff880`009f0db0 fffff960`000e43a9 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
    fffff880`0606d7b0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : win32k!HANDLELOCK::vLockHandle+0x29
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: hardware
    
    IMAGE_NAME:  hardware
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_CACHE
    
    BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_CACHE
    
    Followup: MachineOwner
     
  3. monkeygoesweee

    monkeygoesweee New Member

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    wow thanks ill have a look right away
     

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