BSOD caused by 'ntkrnlmp.exe'

#1
Hi there!

I have an issue with my laptop, it crashes almost every day.
When it crashes it gives a BSOD with 'worker_thread_returned_at_bad_irql'
So I analysed the dump files with winDbg en it gave me this:



Microsoft (R) Windows Debugger Version 6.2.9200.16384 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.




Loading Dump File [C:\Windows\Minidump\011513-34679-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available


Symbol search path is: SRV*C:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.17944.amd64fre.win7sp1_gdr.120830-0333
Machine Name:
Kernel base = 0xfffff800`0340a000 PsLoadedModuleList = 0xfffff800`0364e670
Debug session time: Tue Jan 15 14:19:29.724 2013 (UTC + 1:00)
System Uptime: 0 days 1:30:08.879
Loading Kernel Symbols
...............................................................
................................................................
.............................
Loading User Symbols
Loading unloaded module list
.............
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************


Use !analyze -v to get detailed debugging information.


BugCheck E1, {fffff8000377b560, 2, fffffa8007b1ad90, fffffa8007b1ad90}


Probably caused by : ntkrnlmp.exe ( nt!IopProcessWorkItem+0 )


Followup: MachineOwner
---------


0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************


WORKER_THREAD_RETURNED_AT_BAD_IRQL (e1)
Arguments:
Arg1: fffff8000377b560, address of worker routine (do ln on this to find guilty driver)
Arg2: 0000000000000002, IRQL returned at (should have been 0, but isn't).
Arg3: fffffa8007b1ad90, workitem parameter
Arg4: fffffa8007b1ad90, workitem address


Debugging Details:
------------------




FAULTING_IP:
nt!IopProcessWorkItem+0
fffff800`0377b560 fff3 push rbx


CUSTOMER_CRASH_COUNT: 1


DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT


BUGCHECK_STR: 0xE1


PROCESS_NAME: System


CURRENT_IRQL: 2


LAST_CONTROL_TRANSFER: from fffff800035084a8 to fffff80003488fc0


STACK_TEXT:
fffff880`03724c68 fffff800`035084a8 : 00000000`000000e1 fffff800`0377b560 00000000`00000002 fffffa80`07b1ad90 : nt!KeBugCheckEx
fffff880`03724c70 fffff800`0371fe5a : 3d3370de`8c31251f fffffa80`03fd6b50 00000000`00000080 fffffa80`03fbf9e0 : nt! ?? ::FNODOBFM::`string'+0x58246
fffff880`03724d00 fffff800`03479d26 : fffff880`009e9180 fffffa80`03fd6b50 fffff880`009f3f40 6a81fe12`d1838a8e : nt!PspSystemThreadStartup+0x5a
fffff880`03724d40 00000000`00000000 : fffff880`03725000 fffff880`0371f000 fffff880`037249a0 00000000`00000000 : nt!KiStartSystemThread+0x16




STACK_COMMAND: .bugcheck ; kb


FOLLOWUP_IP:
nt!IopProcessWorkItem+0
fffff800`0377b560 fff3 push rbx


SYMBOL_NAME: nt!IopProcessWorkItem+0


FOLLOWUP_NAME: MachineOwner


MODULE_NAME: nt


IMAGE_NAME: ntkrnlmp.exe


DEBUG_FLR_IMAGE_TIMESTAMP: 503f82be


FAILURE_BUCKET_ID: X64_0xE1_nt!IopProcessWorkItem+0


BUCKET_ID: X64_0xE1_nt!IopProcessWorkItem+0


Followup: MachineOwner
---------

I need my laptop for the finals so help is always welcome :)
sorry for the english i'm from belgium
thank you!
 


usasma

Fantastic Member
Microsoft Community Contributor
#2
You did a good job with WinDbg - but we need to use more commands in the debugger - and we need other reports to compare with our analysis. Please provide this information so we can provide a complete analysis: http://windows7forums.com/blue-screen-death-bsod/38837-how-ask-help-bsod-problem.html

While waiting for a reply, please run Driver Verifier according to these instructions: Driver Verifier Settings
 


#3
I've got the screenshots from CPU-z, the html report from CPU-z, the zipped folder from the diagnostic tool and the RAMMon - SPD info.
I hope you can do something with this information :)
 


Attachments

usasma

Fantastic Member
Microsoft Community Contributor
#4
You have both McAfee and Microsoft Security Essentials installed. Please uninstall the McAfee and ensure that the Windows Firewall is enabled.

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

ArcSoftKsUFilter.sys Mon May 25 04:27:31 2009 (4A1A5673)
ArcSoft Magic-i Visual Effect
http://www.carrona.org/drivers/driver.php?id=ArcSoftKsUFilter.sys

If the BSOD's continue after this, please run Driver Verifier according to these directions: Driver Verifier Settings


Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Tue Jan 15 08:19:29.724 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\011513-34679-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 1:30:08.879[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!IopProcessWorkItem+0 )[/B]
BugCheck [B]E1, {fffff8000377b560, 2, fffffa8007b1ad90, fffffa8007b1ad90}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000E1]WORKER_THREAD_RETURNED_AT_BAD_IRQL (e1)[/url]
Arguments: 
Arg1: fffff8000377b560, address of worker routine (do ln on this to find guilty driver)
Arg2: 0000000000000002, IRQL returned at (should have been 0, but isn't).
Arg3: fffffa8007b1ad90, workitem parameter
Arg4: fffffa8007b1ad90, workitem address
BUGCHECK_STR:  0xE1
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME: [B]System[/B]
FAILURE_BUCKET_ID: [B]X64_0xE1_nt!IopProcessWorkItem+0[/B]
CPUID:        "Intel(R) Pentium(R) CPU B970 @ 2.30GHz"
MaxSpeed:     2300
CurrentSpeed: [B]2294[/B]
  BIOS Version                  R0180E5
  BIOS Release Date             04/24/2012
  Manufacturer                  Sony Corporation
  Product Name                  SVE1511B1EW
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Jan 15 06:48:44.050 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\011513-23821-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 1:24:13.220[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!IopProcessWorkItem+0 )[/B]
BugCheck [B]E1, {fffff8000377d560, 2, fffffa80043e8850, fffffa80043e8850}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000E1]WORKER_THREAD_RETURNED_AT_BAD_IRQL (e1)[/url]
Arguments: 
Arg1: fffff8000377d560, address of worker routine (do ln on this to find guilty driver)
Arg2: 0000000000000002, IRQL returned at (should have been 0, but isn't).
Arg3: fffffa80043e8850, workitem parameter
Arg4: fffffa80043e8850, workitem address
BUGCHECK_STR:  0xE1
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME: [B]System[/B]
FAILURE_BUCKET_ID: [B]X64_0xE1_nt!IopProcessWorkItem+0[/B]
CPUID:        "Intel(R) Pentium(R) CPU B970 @ 2.30GHz"
MaxSpeed:     2300
CurrentSpeed: [B]2294[/B]
  BIOS Version                  R0180E5
  BIOS Release Date             04/24/2012
  Manufacturer                  Sony Corporation
  Product Name                  SVE1511B1EW
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Jan  9 12:00:45.208 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\010913-18345-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 0:19:53.378[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!IopProcessWorkItem+0 )[/B]
BugCheck [B]E1, {fffff80003785560, 2, fffffa80044ce3e0, fffffa80044ce3e0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000E1]WORKER_THREAD_RETURNED_AT_BAD_IRQL (e1)[/url]
Arguments: 
Arg1: fffff80003785560, address of worker routine (do ln on this to find guilty driver)
Arg2: 0000000000000002, IRQL returned at (should have been 0, but isn't).
Arg3: fffffa80044ce3e0, workitem parameter
Arg4: fffffa80044ce3e0, workitem address
BUGCHECK_STR:  0xE1
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME: [B]System[/B]
FAILURE_BUCKET_ID: [B]X64_0xE1_nt!IopProcessWorkItem+0[/B]
CPUID:        "Intel(R) Pentium(R) CPU B970 @ 2.30GHz"
MaxSpeed:     2300
CurrentSpeed: [B]2294[/B]
  BIOS Version                  R0180E5
  BIOS Release Date             04/24/2012
  Manufacturer                  Sony Corporation
  Product Name                  SVE1511B1EW
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Jan  9 11:40:18.220 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\010913-18532-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 0:37:38.390[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!IopProcessWorkItem+0 )[/B]
BugCheck [B]E1, {fffff80003779560, 2, fffffa80094b5600, fffffa80094b5600}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000E1]WORKER_THREAD_RETURNED_AT_BAD_IRQL (e1)[/url]
Arguments: 
Arg1: fffff80003779560, address of worker routine (do ln on this to find guilty driver)
Arg2: 0000000000000002, IRQL returned at (should have been 0, but isn't).
Arg3: fffffa80094b5600, workitem parameter
Arg4: fffffa80094b5600, workitem address
BUGCHECK_STR:  0xE1
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME: [B]System[/B]
FAILURE_BUCKET_ID: [B]X64_0xE1_nt!IopProcessWorkItem+0[/B]
CPUID:        "Intel(R) Pentium(R) CPU B970 @ 2.30GHz"
MaxSpeed:     2300
CurrentSpeed: [B]2294[/B]
  BIOS Version                  R0180E5
  BIOS Release Date             04/24/2012
  Manufacturer                  Sony Corporation
  Product Name                  SVE1511B1EW
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Jan  8 18:16:46.300 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\010913-30170-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 1:07:32.471[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!IopProcessWorkItem+0 )[/B]
BugCheck [B]E1, {fffff80003785560, 2, fffffa800a751340, fffffa800a751340}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000E1]WORKER_THREAD_RETURNED_AT_BAD_IRQL (e1)[/url]
Arguments: 
Arg1: fffff80003785560, address of worker routine (do ln on this to find guilty driver)
Arg2: 0000000000000002, IRQL returned at (should have been 0, but isn't).
Arg3: fffffa800a751340, workitem parameter
Arg4: fffffa800a751340, workitem address
BUGCHECK_STR:  0xE1
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME: [B]System[/B]
FAILURE_BUCKET_ID: [B]X64_0xE1_nt!IopProcessWorkItem+0[/B]
CPUID:        "Intel(R) Pentium(R) CPU B970 @ 2.30GHz"
MaxSpeed:     2300
CurrentSpeed: [B]2294[/B]
  BIOS Version                  R0180E5
  BIOS Release Date             04/24/2012
  Manufacturer                  Sony Corporation
  Product Name                  SVE1511B1EW
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Jan  4 20:30:13.593 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\010513-26941-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]1 days 12:27:57.764[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!IopProcessWorkItem+0 )[/B]
BugCheck [B]E1, {fffff8000377c560, 2, fffffa8008aae2a0, fffffa8008aae2a0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000E1]WORKER_THREAD_RETURNED_AT_BAD_IRQL (e1)[/url]
Arguments: 
Arg1: fffff8000377c560, address of worker routine (do ln on this to find guilty driver)
Arg2: 0000000000000002, IRQL returned at (should have been 0, but isn't).
Arg3: fffffa8008aae2a0, workitem parameter
Arg4: fffffa8008aae2a0, workitem address
BUGCHECK_STR:  0xE1
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME: [B]System[/B]
FAILURE_BUCKET_ID: [B]X64_0xE1_nt!IopProcessWorkItem+0[/B]
CPUID:        "Intel(R) Pentium(R) CPU B970 @ 2.30GHz"
MaxSpeed:     2300
CurrentSpeed: [B]2294[/B]
  BIOS Version                  R0180E5
  BIOS Release Date             04/24/2012
  Manufacturer                  Sony Corporation
  Product Name                  SVE1511B1EW
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Dec 24 16:47:39.193 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\122412-42291-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 0:22:18.239[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!IopProcessWorkItem+0 )[/B]
BugCheck [B]E1, {fffff800037c1560, 2, fffffa800a294ab0, fffffa800a294ab0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000E1]WORKER_THREAD_RETURNED_AT_BAD_IRQL (e1)[/url]
Arguments: 
Arg1: fffff800037c1560, address of worker routine (do ln on this to find guilty driver)
Arg2: 0000000000000002, IRQL returned at (should have been 0, but isn't).
Arg3: fffffa800a294ab0, workitem parameter
Arg4: fffffa800a294ab0, workitem address
BUGCHECK_STR:  0xE1
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME: [B]System[/B]
FAILURE_BUCKET_ID: [B]X64_0xE1_nt!IopProcessWorkItem+0[/B]
CPUID:        "Intel(R) Pentium(R) CPU B970 @ 2.30GHz"
MaxSpeed:     2300
CurrentSpeed: [B]2294[/B]
  BIOS Version                  R0180E5
  BIOS Release Date             04/24/2012
  Manufacturer                  Sony Corporation
  Product Name                  SVE1511B1EW
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Dec 24 16:24:44.733 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\122412-52634-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]1 days 8:19:25.127[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!IopProcessWorkItem+0 )[/B]
BugCheck [B]E1, {fffff80003788560, 2, fffffa8004d26570, fffffa8004d26570}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000E1]WORKER_THREAD_RETURNED_AT_BAD_IRQL (e1)[/url]
Arguments: 
Arg1: fffff80003788560, address of worker routine (do ln on this to find guilty driver)
Arg2: 0000000000000002, IRQL returned at (should have been 0, but isn't).
Arg3: fffffa8004d26570, workitem parameter
Arg4: fffffa8004d26570, workitem address
BUGCHECK_STR:  0xE1
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME: [B]System[/B]
FAILURE_BUCKET_ID: [B]X64_0xE1_nt!IopProcessWorkItem+0[/B]
CPUID:        "Intel(R) Pentium(R) CPU B970 @ 2.30GHz"
MaxSpeed:     2300
CurrentSpeed: [B]2294[/B]
  BIOS Version                  R0180E5
  BIOS Release Date             04/24/2012
  Manufacturer                  Sony Corporation
  Product Name                  SVE1511B1EW
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Dec 21 12:59:36.228 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\122112-20482-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 0:23:39.383[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!IopProcessWorkItem+0 )[/B]
BugCheck [B]E1, {fffff800037c7560, 2, fffffa8004637a70, fffffa8004637a70}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000E1]WORKER_THREAD_RETURNED_AT_BAD_IRQL (e1)[/url]
Arguments: 
Arg1: fffff800037c7560, address of worker routine (do ln on this to find guilty driver)
Arg2: 0000000000000002, IRQL returned at (should have been 0, but isn't).
Arg3: fffffa8004637a70, workitem parameter
Arg4: fffffa8004637a70, workitem address
BUGCHECK_STR:  0xE1
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME: [B]System[/B]
FAILURE_BUCKET_ID: [B]X64_0xE1_nt!IopProcessWorkItem+0[/B]
CPUID:        "Intel(R) Pentium(R) CPU B970 @ 2.30GHz"
MaxSpeed:     2300
CurrentSpeed: [B]2294[/B]
  BIOS Version                  R0180E5
  BIOS Release Date             04/24/2012
  Manufacturer                  Sony Corporation
  Product Name                  SVE1511B1EW
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Dec 21 12:35:30.273 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\122112-26442-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 0:23:16.444[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!IopProcessWorkItem+0 )[/B]
BugCheck [B]E1, {fffff8000378e560, 2, fffffa80089c3490, fffffa80089c3490}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000E1]WORKER_THREAD_RETURNED_AT_BAD_IRQL (e1)[/url]
Arguments: 
Arg1: fffff8000378e560, address of worker routine (do ln on this to find guilty driver)
Arg2: 0000000000000002, IRQL returned at (should have been 0, but isn't).
Arg3: fffffa80089c3490, workitem parameter
Arg4: fffffa80089c3490, workitem address
BUGCHECK_STR:  0xE1
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME: [B]System[/B]
FAILURE_BUCKET_ID: [B]X64_0xE1_nt!IopProcessWorkItem+0[/B]
CPUID:        "Intel(R) Pentium(R) CPU B970 @ 2.30GHz"
MaxSpeed:     2300
CurrentSpeed: [B]2294[/B]
  BIOS Version                  R0180E5
  BIOS Release Date             04/24/2012
  Manufacturer                  Sony Corporation
  Product Name                  SVE1511B1EW
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Dec 20 12:43:53.262 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\122012-28828-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 0:18:35.417[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!IopProcessWorkItem+0 )[/B]
BugCheck [B]E1, {fffff800037d2560, 2, fffffa800723c230, fffffa800723c230}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000E1]WORKER_THREAD_RETURNED_AT_BAD_IRQL (e1)[/url]
Arguments: 
Arg1: fffff800037d2560, address of worker routine (do ln on this to find guilty driver)
Arg2: 0000000000000002, IRQL returned at (should have been 0, but isn't).
Arg3: fffffa800723c230, workitem parameter
Arg4: fffffa800723c230, workitem address
BUGCHECK_STR:  0xE1
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME: [B]System[/B]
FAILURE_BUCKET_ID: [B]X64_0xE1_nt!IopProcessWorkItem+0[/B]
CPUID:        "Intel(R) Pentium(R) CPU B970 @ 2.30GHz"
MaxSpeed:     2300
CurrentSpeed: [B]2294[/B]
  BIOS Version                  R0180E5
  BIOS Release Date             04/24/2012
  Manufacturer                  Sony Corporation
  Product Name                  SVE1511B1EW
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Dec 20 12:24:46.473 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\122012-44694-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 0:44:19.644[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!IopProcessWorkItem+0 )[/B]
BugCheck [B]E1, {fffff800037cf560, 2, fffffa80094eac80, fffffa80094eac80}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000E1]WORKER_THREAD_RETURNED_AT_BAD_IRQL (e1)[/url]
Arguments: 
Arg1: fffff800037cf560, address of worker routine (do ln on this to find guilty driver)
Arg2: 0000000000000002, IRQL returned at (should have been 0, but isn't).
Arg3: fffffa80094eac80, workitem parameter
Arg4: fffffa80094eac80, workitem address
BUGCHECK_STR:  0xE1
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME: [B]System[/B]
FAILURE_BUCKET_ID: [B]X64_0xE1_nt!IopProcessWorkItem+0[/B]
CPUID:        "Intel(R) Pentium(R) CPU B970 @ 2.30GHz"
MaxSpeed:     2300
CurrentSpeed: [B]2294[/B]
  BIOS Version                  R0180E5
  BIOS Release Date             04/24/2012
  Manufacturer                  Sony Corporation
  Product Name                  SVE1511B1EW
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]
3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Tue Jan 15 08:19:29.724 2013 (UTC - 5:00)**************************
[COLOR=RED][B]ArcSoftKsUFilter.sys        Mon May 25 04:27:31 2009 (4A1A5673)[/B][/COLOR]
intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
MOBK649.sys                 Wed Apr  7 18:06:36 2010 (4BBD01EC)
btath_bus.sys               Tue Jul 19 22:59:56 2011 (4E2644AC)
HECIx64.sys                 Wed Nov  9 19:52:25 2011 (4EBB2049)
SFEP.sys                    Tue Nov 15 02:34:53 2011 (4EC2161D)
iaStor.sys                  Tue Nov 29 22:39:19 2011 (4ED5A567)
AtihdW76.sys                Tue Dec  6 04:14:25 2011 (4EDDDCF1)
RtsPStor.sys                Wed Dec 21 04:20:17 2011 (4EF1A4D1)
Rt64win7.sys                Mon Jan 16 03:15:46 2012 (4F13DCB2)
iusb3hub.sys                Fri Jan 27 04:35:25 2012 (4F226FDD)
iusb3xhc.sys                Fri Jan 27 04:35:28 2012 (4F226FE0)
iusb3hcs.sys                Fri Jan 27 04:37:23 2012 (4F227053)
RTKVHD64.sys                Mon Feb  6 05:37:16 2012 (4F2FAD5C)
atikmpag.sys                Thu Feb  9 21:31:59 2012 (4F34819F)
atikmdag.sys                Thu Feb  9 22:11:58 2012 (4F348AFE)
athrx.sys                   Wed Feb 22 01:29:09 2012 (4F448B35)
SynTP.sys                   Thu Feb 23 21:26:34 2012 (4F46F55A)
GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
MpFilter.sys                Thu Aug 23 19:03:14 2012 (5036B6B2)
mfehidk.sys                 Tue Nov  6 17:47:12 2012 (50999370)
mfewfpk.sys                 Tue Nov  6 17:47:27 2012 (5099937F)
mfeapfk.sys                 Tue Nov  6 17:47:56 2012 (5099939C)
mfeavfk.sys                 Tue Nov  6 17:48:17 2012 (509993B1)
mfefirek.sys                Tue Nov  6 17:50:08 2012 (50999420)
cfwids.sys                  Tue Nov  6 17:50:41 2012 (50999441)
[/font]
http://www.carrona.org/drivers/driver.php?id=ArcSoftKsUFilter.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=MOBK649.sys
http://www.carrona.org/drivers/driver.php?id=btath_bus.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=SFEP.sys
http://www.carrona.org/drivers/driver.php?id=iaStor.sys
http://www.carrona.org/drivers/driver.php?id=AtihdW76.sys
http://www.carrona.org/drivers/driver.php?id=RtsPStor.sys
http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys
http://www.carrona.org/drivers/driver.php?id=iusb3hub.sys
http://www.carrona.org/drivers/driver.php?id=iusb3xhc.sys
http://www.carrona.org/drivers/driver.php?id=iusb3hcs.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=athrx.sys
http://www.carrona.org/drivers/driver.php?id=SynTP.sys
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
http://www.carrona.org/drivers/driver.php?id=MpFilter.sys
http://www.carrona.org/drivers/driver.php?id=mfehidk.sys
http://www.carrona.org/drivers/driver.php?id=mfewfpk.sys
http://www.carrona.org/drivers/driver.php?id=mfeapfk.sys
http://www.carrona.org/drivers/driver.php?id=mfeavfk.sys
http://www.carrona.org/drivers/driver.php?id=mfefirek.sys
http://www.carrona.org/drivers/driver.php?id=cfwids.sys
 


#5
Thank you! I uninstalled the program (ArcSoft Magic-i Visual Effect) and wait to see if it works.
Athough I think its weird that this caused the BSODs because I was never using that program when my laptop crashed.
Hope this will work!
 


usasma

Fantastic Member
Microsoft Community Contributor
#6
That's good to hear!
If the BSOD's continue after this, please run Driver Verifier according to these directions: Driver Verifier Settings
 


This website is not affiliated, owned, or endorsed by Microsoft Corporation. It is a member of the Microsoft Partner Program.
Top