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Windows 7 bsod caused by ntoskrnl.exe and Ntfs.sys

A

AnPham

New Member
Joined
Sep 10, 2012
Messages
2
hello, i've recently bought a new computer and have been getting these bsods. according to bluescreen view a couple have been caused by ntoskrnl.exe and a couple by ntfs.sys. I am clueless on what to do, any help would be much appreciate :)
 


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Solution
usasma
You have a wireless USB adapter. Here's my rant on these devices:
I do not recommend using wireless USB devices. Especially in Win7 systems.
These wireless USB devices have many issues with Win7 - and using Vista drivers with them is almost sure to cause a BSOD.
Should you want to keep using these devices, be sure to have Win7 drivers - DO NOT use Vista drivers!!!
An installable wireless PCI/PCIe card that's plugged into your motherboard is much more robust, reliable, and powerful.
Click to expand...

Beyond this (IMO), it's either a memory issue or a problem with your Norton
Please try this to rule out the Norton:
Anti-Virus Removal:
Please do the following:
- download a...
Click to expand...
Sort by date Sort by votes
You have a wireless USB adapter. Here's my rant on these devices:
I do not recommend using wireless USB devices. Especially in Win7 systems.
These wireless USB devices have many issues with Win7 - and using Vista drivers with them is almost sure to cause a BSOD.
Should you want to keep using these devices, be sure to have Win7 drivers - DO NOT use Vista drivers!!!
An installable wireless PCI/PCIe card that's plugged into your motherboard is much more robust, reliable, and powerful.
Click to expand...

Beyond this (IMO), it's either a memory issue or a problem with your Norton
Please try this to rule out the Norton:
Anti-Virus Removal:
Please do the following:
- download a free anti-virus for testing purposes: Link Removed - Invalid URL
- un-install the Norton from your system (you can re-install it, if so desired, when we're done troubleshooting)
- remove any remnants of Norton using this free tool: http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20080710133834EN
- IMMEDIATELY install and update the free anti-virus, then check to ensure that the Windows Firewall is turned on.
- check to see if this fixes the BSOD's
NOTE: NEVER run more than 1 anti-virus, firewall, Internet Security/Security Center application at the same time.
Click to expand...

Then, if that doesn't fix it, try these free diagnostics (start with the memory test): Link Removed - Invalid URL

Analysis:
The following is for information purposes only.
Code: 
[font=lucida console]**************************Mon Sep 10 07:08:05.080 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\091012-17721-01.dmp]
Windows 7 Kernel Version [B]7601 [/B](Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].17835.amd64fre.win7sp1_gdr.120503-2030
System Uptime:[B]0 days 1:05:58.297[/B]
BugCheck Code: [B]BugCheck 50, {fffff7000d838588, 0, fffff80002ca170c, 2}[/B]
Probably caused by :[B]memory_corruption ( nt!MiUpdateWsle+35c )[/B]
BugCheck Info: [B]PAGE_FAULT_IN_NONPAGED_AREA (50)[/B]
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0x50
PROCESS_NAME: [B]chrome.exe[/B]
FAILURE_BUCKET_ID: [B]X64_0x50_nt!MiUpdateWsle+35c[/B]
CPUID:        "Intel(R) Core(TM) i5-2320 CPU @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed: [B]3008[/B]
  BIOS Version                  0610
  BIOS Release Date             05/08/2012
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Sep 10 06:01:30.228 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\091012-17690-01.dmp]
Windows 7 Kernel Version [B]7601 [/B](Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].17835.amd64fre.win7sp1_gdr.120503-2030
System Uptime:[B]0 days 0:56:49.446[/B]
BugCheck Code: [B]BugCheck 1A, {41284, 64d001, 0, fffff70001080000}[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+4ac3 )[/B]
BugCheck Info: [B]MEMORY_MANAGEMENT (1a)[/B]
BUGCHECK_STR:  0x1a_41284
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME: [B]msiexec.exe[/B]
FAILURE_BUCKET_ID: [B]X64_0x1a_41284_nt!_??_::FNODOBFM::_string_+4ac3[/B]
CPUID:        "Intel(R) Core(TM) i5-2320 CPU @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed: [B]3008[/B]
  BIOS Version                  0610
  BIOS Release Date             05/08/2012
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Sep  9 09:30:42.661 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\090912-13556-01.dmp]
Windows 7 Kernel Version [B]7601 [/B](Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].17835.amd64fre.win7sp1_gdr.120503-2030
System Uptime:[B]0 days 1:15:12.504[/B]
BugCheck Code: [B]BugCheck 24, {c08a5, 0, 0, 0}[/B]
Probably caused by :[B]Ntfs.sys ( Ntfs!NtfsPagingFileIo+155 )[/B]
BugCheck Info: [B]NTFS_FILE_SYSTEM (24)[/B]
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0x24
PROCESS_NAME: [B]WerFault.exe[/B]
FAILURE_BUCKET_ID: [B]X64_0x24_Ntfs!NtfsPagingFileIo+155[/B]
CPUID:        "Intel(R) Core(TM) i5-2320 CPU @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed: [B]3008[/B]
  BIOS Version                  0610
  BIOS Release Date             05/08/2012
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Sep  9 08:14:55.787 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\090912-14040-01.dmp]
Windows 7 Kernel Version [B]7601 [/B](Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].17835.amd64fre.win7sp1_gdr.120503-2030
System Uptime:[B]0 days 0:33:29.005[/B]
BugCheck Code: [B]BugCheck 1A, {41790, fffffa800059d090, ffff, 0}[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+356a8 )[/B]
BugCheck Info: [B]MEMORY_MANAGEMENT (1a)[/B]
BUGCHECK_STR:  0x1a_41790
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME: [B]chrome.exe[/B]
FAILURE_BUCKET_ID: [B]X64_0x1a_41790_nt!_??_::FNODOBFM::_string_+356a8[/B]
CPUID:        "Intel(R) Core(TM) i5-2320 CPU @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed: [B]3008[/B]
  BIOS Version                  0610
  BIOS Release Date             05/08/2012
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Sep  9 07:40:52.000 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\090912-14242-01.dmp]
Windows 7 Kernel Version [B]7601 [/B](Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].17835.amd64fre.win7sp1_gdr.120503-2030
System Uptime:[B]0 days 0:22:25.218[/B]
BugCheck Code: [B]BugCheck 1A, {41790, fffffa800059bce0, ffff, 0}[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+355e4 )[/B]
BugCheck Info: [B]MEMORY_MANAGEMENT (1a)[/B]
BUGCHECK_STR:  0x1a_41790
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME: [B]PMB.exe[/B]
FAILURE_BUCKET_ID: [B]X64_0x1a_41790_nt!_??_::FNODOBFM::_string_+355e4[/B]
CPUID:        "Intel(R) Core(TM) i5-2320 CPU @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed: [B]3008[/B]
  BIOS Version                  0610
  BIOS Release Date             05/08/2012
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Sep  9 07:17:27.340 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\090912-12870-01.dmp]
Windows 7 Kernel Version [B]7601 [/B](Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].17835.amd64fre.win7sp1_gdr.120503-2030
System Uptime:[B]0 days 0:55:56.183[/B]
BugCheck Code: [B]BugCheck 1A, {41790, fffffa800059e9e0, ffff, 0}[/B]
Probably caused by :[B]win32k.sys ( win32k!NtGdiCreateDIBSection+3e4 )[/B]
BugCheck Info: [B]MEMORY_MANAGEMENT (1a)[/B]
BUGCHECK_STR:  0x1a_41790
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME: [B]chrome.exe[/B]
FAILURE_BUCKET_ID: [B]X64_0x1a_41790_win32k!NtGdiCreateDIBSection+3e4[/B]
CPUID:        "Intel(R) Core(TM) i5-2320 CPU @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed: [B]3008[/B]
  BIOS Version                  0610
  BIOS Release Date             05/08/2012
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Sep  9 01:04:07.425 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\090912-15132-01.dmp]
Windows 7 Kernel Version [B]7601 [/B](Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].17835.amd64fre.win7sp1_gdr.120503-2030
System Uptime:[B]0 days 1:34:35.642[/B]
BugCheck Code: [B]BugCheck 1A, {41790, fffffa800059bce0, ffff, 0}[/B]
Probably caused by :[B]win32k.sys ( win32k!SURFACE::bDeleteSurface+3c8 )[/B]
BugCheck Info: [B]MEMORY_MANAGEMENT (1a)[/B]
BUGCHECK_STR:  0x1a_41790
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME: [B]chrome.exe[/B]
FAILURE_BUCKET_ID: [B]X64_0x1a_41790_win32k!SURFACE::bDeleteSurface+3c8[/B]
CPUID:        "Intel(R) Core(TM) i5-2320 CPU @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed: [B]3008[/B]
  BIOS Version                  0610
  BIOS Release Date             05/08/2012
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]


3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated.
Code: 
[font=lucida console]**************************Mon Sep 10 07:08:05.080 2012 (UTC - 4:00)**************************
intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
ICCWDT.sys                  Wed Aug 18 04:27:45 2010 (4C6B9981)
SYMDS64.SYS                 Mon May 16 18:15:03 2011 (4DD1A1E7)
Rt64win7.sys                Tue Sep 27 10:50:33 2011 (4E81E2B9)
HECIx64.sys                 Wed Nov  9 19:52:25 2011 (4EBB2049)
SYMNETS.SYS                 Sat Nov 12 16:11:53 2011 (4EBEE119)
Ironx64.SYS                 Mon Nov 14 21:00:53 2011 (4EC1C7D5)
SYMEVENT64x86.SYS           Tue Nov 22 13:30:48 2011 (4ECBEA58)
iaStor.sys                  Tue Nov 29 22:39:19 2011 (4ED5A567)
RTKVHD64.sys                Tue Dec 13 05:24:54 2011 (4EE727F6)
iusb3hub.sys                Thu Jan  5 06:54:43 2012 (4F058F83)
iusb3xhc.sys                Thu Jan  5 06:54:45 2012 (4F058F85)
iusb3hcs.sys                Thu Jan  5 06:56:40 2012 (4F058FF8)
AtihdW76.sys                Fri May 11 04:25:40 2012 (4FACCD04)
SYMEFA64.SYS                Fri May 18 21:29:56 2012 (4FB6F794)
ccSetx64.sys                Wed Jun  6 23:00:55 2012 (4FD01967)
SRTSP64.SYS                 Mon Jul  2 14:20:28 2012 (4FF1E66C)
SRTSPX64.SYS                Mon Jul  2 14:20:37 2012 (4FF1E675)
atikmpag.sys                Fri Jul 27 21:14:47 2012 (50133D07)
atikmdag.sys                Fri Jul 27 21:48:09 2012 (501344D9)
eeCtrl64.sys                Tue Jul 31 19:36:51 2012 (50186C13)
EX64.SYS                    Tue Aug  7 04:43:08 2012 (5020D51C)
ENG64.SYS                   Tue Aug  7 04:45:01 2012 (5020D58D)
IDSvia64.sys                Tue Aug 28 22:48:40 2012 (503D8308)
BHDrvx64.sys                Tue Aug 28 23:12:41 2012 (503D88A9)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Sep  9 09:30:42.661 2012 (UTC - 4:00)**************************
EraserUtilRebootDrv.sys     Tue Jul 31 19:36:50 2012 (50186C12)
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