BSOD Causing Repeated Restarts- Unable to Use Laptop

kang

New Member
#1
My Lenovo laptop had been working fine without any issues for about a year. All of a sudden, I keep receiving a BSOD every few minutes related to the win32k.sys file. The BSOD happens randomly, sometimes within a minute of restarting the computer or sometimes within an hour. Because of this unpredictability, I cannot use my laptop because I don't know when it will crash and cause the files I am working on to become lost.

I ran the Windows diagnostic tool which shows up during boot-up and tested the memory to see if that was the issue, but that test came back clean.

Please let me know if additional information is needed (besides the basic requirements, which have been attached), and thanks in advance for any help.
 


Attachments

usasma

Fantastic Member
Microsoft Community Contributor
#2
The upload is missing several reports. Please rerun the data collection application and let it run for at least 15 minutes (or until it says it's done). http://windows7forums.com/blue-screen-death-bsod/38837-how-ask-help-bsod-problem.html

Most of the memory dumps are Driver Verifier Enabled. Please turn Driver Verifier off. To do this, open up verifier.exe and select "Delete existing settings", then click on "Finish" and reboot for the changes to take affect.

This driver shows up frequently in the raw stack text. As such, I'd suggest un-installing the Lenovo Rapid Boot program to see if that helps:
PHCORE64.SYS Fri Jul 8 02:02:21 2011 (4E169D6D)
Lenovo RapidBoot Driver
http://www.carrona.org/drivers/driver.php?id=PHCORE64.SYS
Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

smihlp.sys Fri Mar 13 08:47:32 2009 (49BA55E4)
SMI helper driver - Likely part of the UPEK Protector Suite
http://www.carrona.org/drivers/driver.php?id=smihlp.sys

nusb3xhc.sys Thu Dec 9 23:50:35 2010 (4D01B19B)
NEC Electronics USB 3.0 Host Controller Driver (previous BSOD issues with 2010 version)
http://www.carrona.org/drivers/driver.php?id=nusb3xhc.sys

nusb3hub.sys Thu Dec 9 23:50:35 2010 (4D01B19B)
NEC Electronics USB 3.0 Host Controller Driver (previous BSOD issues with 2010 version)
http://www.carrona.org/drivers/driver.php?id=nusb3hub.sys

If all of this doesn't stop the BSOD's, please run these free hardware diagnostics: Hardware Diagnostics. Let us know the results and we can move on from there.



Analysis:
The following is for informational purposes only.
Code:
[FONT=lucida console]**************************Sun Mar 10 10:36:53.309 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\031013-28048-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].18044.amd64fre.win7sp1_gdr.130104-1431
System Uptime:[B]0 days 0:04:26.199[/B]
Probably caused by :[B]win32k.sys ( win32k!XFORMOBJ_iGetFloatObjXform+26c8 )[/B]
BugCheck [B]50, {fffff900c0635000, 1, fffff96000032354, 0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000050"]PAGE_FAULT_IN_NONPAGED_AREA (50)[/URL]
Arguments: 
Arg1: fffff900c0635000, memory referenced.
Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
Arg3: fffff96000032354, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000000, (reserved)
BUGCHECK_STR:  0x50
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  csrss.exe
FAILURE_BUCKET_ID: [B]X64_0x50_win32k!XFORMOBJ_iGetFloatObjXform+26c8[/B]
CPUID:        "Intel(R) Core(TM) i7-2640M CPU @ 2.80GHz"
MaxSpeed:     2800
CurrentSpeed: [B]2791[/B]
  BIOS Version                  8CET51WW (1.31 )
  BIOS Release Date             11/29/2011
  Manufacturer                  LENOVO
  Product Name                  41717FU
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Mar 10 10:31:19.155 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\031013-8205-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].18044.amd64fre.win7sp1_gdr.130104-1431
System Uptime:[B]0 days 0:04:22.950[/B]
Probably caused by :[B]win32k.sys ( win32k!XFORMOBJ_iGetFloatObjXform+26c8 )[/B]
BugCheck [B]50, {fffff900c013c000, 1, fffff96000032354, 0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000050"]PAGE_FAULT_IN_NONPAGED_AREA (50)[/URL]
Arguments: 
Arg1: fffff900c013c000, memory referenced.
Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
Arg3: fffff96000032354, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000000, (reserved)
BUGCHECK_STR:  0x50
DEFAULT_BUCKET_ID: [B][COLOR=RED]VERIFIER_ENABLED_VISTA_MINIDUMP[/COLOR][/B]
PROCESS_NAME:  csrss.exe
FAILURE_BUCKET_ID: [B]X64_0x50_VRF_win32k!XFORMOBJ_iGetFloatObjXform+26c8[/B]
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Mar  9 15:46:48.218 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\030913-7035-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].18044.amd64fre.win7sp1_gdr.130104-1431
System Uptime:[B]0 days 0:02:15.012[/B]
Probably caused by :[B]win32k.sys ( win32k!XFORMOBJ_iGetFloatObjXform+26c8 )[/B]
BugCheck [B]50, {fffff900c07f8000, 1, fffff96000052354, 0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000050"]PAGE_FAULT_IN_NONPAGED_AREA (50)[/URL]
Arguments: 
Arg1: fffff900c07f8000, memory referenced.
Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
Arg3: fffff96000052354, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000000, (reserved)
BUGCHECK_STR:  0x50
DEFAULT_BUCKET_ID: [B][COLOR=RED]VERIFIER_ENABLED_VISTA_MINIDUMP[/COLOR][/B]
PROCESS_NAME:  csrss.exe
FAILURE_BUCKET_ID: [B]X64_0x50_VRF_win32k!XFORMOBJ_iGetFloatObjXform+26c8[/B]
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Mar  9 15:43:51.385 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\030913-23322-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].18044.amd64fre.win7sp1_gdr.130104-1431
System Uptime:[B]0 days 0:00:53.885[/B]
Probably caused by :[B]win32k.sys ( win32k!XFORMOBJ_iGetFloatObjXform+26c8 )[/B]
BugCheck [B]50, {fffff900c01b6000, 1, fffff960000e2354, 0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000050"]PAGE_FAULT_IN_NONPAGED_AREA (50)[/URL]
Arguments: 
Arg1: fffff900c01b6000, memory referenced.
Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
Arg3: fffff960000e2354, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000000, (reserved)
BUGCHECK_STR:  0x50
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  csrss.exe
FAILURE_BUCKET_ID: [B]X64_0x50_win32k!XFORMOBJ_iGetFloatObjXform+26c8[/B]
CPUID:        "Intel(R) Core(TM) i7-2640M CPU @ 2.80GHz"
MaxSpeed:     2800
CurrentSpeed: [B]2791[/B]
  BIOS Version                  8CET51WW (1.31 )
  BIOS Release Date             11/29/2011
  Manufacturer                  LENOVO
  Product Name                  41717FU
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Mar  9 15:40:12.641 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\030913-8455-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].18044.amd64fre.win7sp1_gdr.130104-1431
System Uptime:[B]0 days 0:01:34.656[/B]
Probably caused by :[B]win32k.sys ( win32k!XFORMOBJ_iGetFloatObjXform+26c8 )[/B]
BugCheck [B]50, {fffff900c0381000, 1, fffff96000052354, 0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000050"]PAGE_FAULT_IN_NONPAGED_AREA (50)[/URL]
Arguments: 
Arg1: fffff900c0381000, memory referenced.
Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
Arg3: fffff96000052354, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000000, (reserved)
BUGCHECK_STR:  0x50
DEFAULT_BUCKET_ID: [B][COLOR=RED]VERIFIER_ENABLED_VISTA_MINIDUMP[/COLOR][/B]
PROCESS_NAME:  csrss.exe
FAILURE_BUCKET_ID: [B]X64_0x50_VRF_win32k!XFORMOBJ_iGetFloatObjXform+26c8[/B]
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Mar  9 15:37:42.636 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\030913-16738-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].18044.amd64fre.win7sp1_gdr.130104-1431
System Uptime:[B]0 days 0:04:17.510[/B]
Probably caused by :[B]win32k.sys ( win32k!XFORMOBJ_iGetFloatObjXform+26c8 )[/B]
BugCheck [B]50, {fffff900c0381000, 1, fffff960000c2354, 0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000050"]PAGE_FAULT_IN_NONPAGED_AREA (50)[/URL]
Arguments: 
Arg1: fffff900c0381000, memory referenced.
Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
Arg3: fffff960000c2354, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000000, (reserved)
BUGCHECK_STR:  0x50
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  csrss.exe
FAILURE_BUCKET_ID: [B]X64_0x50_win32k!XFORMOBJ_iGetFloatObjXform+26c8[/B]
CPUID:        "Intel(R) Core(TM) i7-2640M CPU @ 2.80GHz"
MaxSpeed:     2800
CurrentSpeed: [B]2791[/B]
  BIOS Version                  8CET51WW (1.31 )
  BIOS Release Date             11/29/2011
  Manufacturer                  LENOVO
  Product Name                  41717FU
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Mar  9 15:26:03.181 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\030913-4898-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].18044.amd64fre.win7sp1_gdr.130104-1431
System Uptime:[B]0 days 0:04:00.196[/B]
Probably caused by :[B]win32k.sys ( win32k!XFORMOBJ_iGetFloatObjXform+26c8 )[/B]
BugCheck [B]50, {fffff900c07d2000, 1, fffff960000d2354, 0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000050"]PAGE_FAULT_IN_NONPAGED_AREA (50)[/URL]
Arguments: 
Arg1: fffff900c07d2000, memory referenced.
Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
Arg3: fffff960000d2354, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000000, (reserved)
BUGCHECK_STR:  0x50
DEFAULT_BUCKET_ID: [B][COLOR=RED]VERIFIER_ENABLED_VISTA_MINIDUMP[/COLOR][/B]
PROCESS_NAME:  csrss.exe
FAILURE_BUCKET_ID: [B]X64_0x50_VRF_win32k!XFORMOBJ_iGetFloatObjXform+26c8[/B]
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Mar  9 15:20:08.170 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\030913-17331-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].18044.amd64fre.win7sp1_gdr.130104-1431
System Uptime:[B]0 days 0:05:21.949[/B]
Probably caused by :[B]win32k.sys ( win32k!XFORMOBJ_iGetFloatObjXform+26c8 )[/B]
BugCheck [B]50, {fffff900c07ee000, 1, fffff96000042354, 0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000050"]PAGE_FAULT_IN_NONPAGED_AREA (50)[/URL]
Arguments: 
Arg1: fffff900c07ee000, memory referenced.
Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
Arg3: fffff96000042354, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000000, (reserved)
BUGCHECK_STR:  0x50
DEFAULT_BUCKET_ID: [B][COLOR=RED]VERIFIER_ENABLED_VISTA_MINIDUMP[/COLOR][/B]
PROCESS_NAME:  csrss.exe
FAILURE_BUCKET_ID: [B]X64_0x50_VRF_win32k!XFORMOBJ_iGetFloatObjXform+26c8[/B]
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Mar  9 15:08:35.973 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\030913-8268-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].18044.amd64fre.win7sp1_gdr.130104-1431
System Uptime:[B]0 days 0:04:40.362[/B]
Probably caused by :[B]win32k.sys ( win32k!XFORMOBJ_iGetFloatObjXform+26c8 )[/B]
BugCheck [B]50, {fffff900c07cf000, 1, fffff96000102354, 0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000050"]PAGE_FAULT_IN_NONPAGED_AREA (50)[/URL]
Arguments: 
Arg1: fffff900c07cf000, memory referenced.
Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
Arg3: fffff96000102354, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000000, (reserved)
BUGCHECK_STR:  0x50
DEFAULT_BUCKET_ID: [B][COLOR=RED]VERIFIER_ENABLED_VISTA_MINIDUMP[/COLOR][/B]
PROCESS_NAME:  csrss.exe
FAILURE_BUCKET_ID: [B]X64_0x50_VRF_win32k!XFORMOBJ_iGetFloatObjXform+26c8[/B]
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Mar  9 15:02:31.586 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\030913-30560-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].18044.amd64fre.win7sp1_gdr.130104-1431
System Uptime:[B]0 days 0:04:37.381[/B]
Probably caused by :[B]win32k.sys ( win32k!XFORMOBJ_iGetFloatObjXform+26c8 )[/B]
BugCheck [B]50, {fffff900c0381000, 1, fffff960000c2354, 0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000050"]PAGE_FAULT_IN_NONPAGED_AREA (50)[/URL]
Arguments: 
Arg1: fffff900c0381000, memory referenced.
Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
Arg3: fffff960000c2354, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000000, (reserved)
BUGCHECK_STR:  0x50
DEFAULT_BUCKET_ID: [B][COLOR=RED]VERIFIER_ENABLED_VISTA_MINIDUMP[/COLOR][/B]
PROCESS_NAME:  csrss.exe
FAILURE_BUCKET_ID: [B]X64_0x50_VRF_win32k!XFORMOBJ_iGetFloatObjXform+26c8[/B]
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Mar  9 13:36:04.910 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\030913-12495-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].18044.amd64fre.win7sp1_gdr.130104-1431
System Uptime:[B]0 days 0:58:59.690[/B]
Probably caused by :[B]win32k.sys ( win32k!XFORMOBJ_iGetFloatObjXform+26c8 )[/B]
BugCheck [B]50, {fffff900c20fc000, 1, fffff960000c2354, 0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000050"]PAGE_FAULT_IN_NONPAGED_AREA (50)[/URL]
Arguments: 
Arg1: fffff900c20fc000, memory referenced.
Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
Arg3: fffff960000c2354, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000000, (reserved)
BUGCHECK_STR:  0x50
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  csrss.exe
FAILURE_BUCKET_ID: [B]X64_0x50_win32k!XFORMOBJ_iGetFloatObjXform+26c8[/B]
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Mar  8 17:41:27.705 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\030813-8798-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].18044.amd64fre.win7sp1_gdr.130104-1431
System Uptime:[B]0 days 0:01:01.484[/B]
Probably caused by :[B]win32k.sys ( win32k!XFORMOBJ_iGetFloatObjXform+26c8 )[/B]
BugCheck [B]50, {fffff900c226f000, 1, fffff960000e2354, 0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000050"]PAGE_FAULT_IN_NONPAGED_AREA (50)[/URL]
Arguments: 
Arg1: fffff900c226f000, memory referenced.
Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
Arg3: fffff960000e2354, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000000, (reserved)
BUGCHECK_STR:  0x50
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  csrss.exe
FAILURE_BUCKET_ID: [B]X64_0x50_win32k!XFORMOBJ_iGetFloatObjXform+26c8[/B]
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/FONT]
3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[FONT=lucida console]**************************Sun Mar 10 10:36:53.309 2013 (UTC - 4:00)**************************
dlkmdldr.sys                Thu Aug 27 22:41:52 2009 (4A9743F0)
amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
DzHDD64.sys                 Thu Oct 14 20:32:33 2010 (4CB7A121)
HECIx64.sys                 Tue Oct 19 19:33:43 2010 (4CBE2AD7)
iaStor.sys                  Sat Nov  6 03:44:52 2010 (4CD50774)
ibmpmdrv.sys                Fri Nov 12 04:41:49 2010 (4CDD0BDD)
[COLOR=RED][B]nusb3hub.sys                Thu Dec  9 23:50:35 2010 (4D01B19B)[/B][/COLOR]
[COLOR=RED][B]nusb3xhc.sys                Thu Dec  9 23:50:35 2010 (4D01B19B)[/B][/COLOR]
ApsHM64.sys                 Wed Dec 15 01:12:20 2010 (4D085C44)
Apsx64.sys                  Wed Dec 15 01:17:08 2010 (4D085D64)
e1c62x64.sys                Tue Dec 21 04:30:56 2010 (4D1073D0)
SynTP.sys                   Thu May 19 23:02:08 2011 (4DD5D9B0)
risdxc64.sys                Wed May 25 04:23:28 2011 (4DDCBC80)
PHCORE64.SYS                Fri Jul  8 02:02:21 2011 (4E169D6D)
NETwNs64.sys                Wed Aug  3 20:28:26 2011 (4E39E7AA)
GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
nvpciflt.sys                Thu Jan 10 14:41:45 2013 (50EF1979)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Mar 10 10:31:19.155 2013 (UTC - 4:00)**************************
[COLOR=RED][B]smihlp.sys                  Fri Mar 13 08:47:32 2009 (49BA55E4)[/B][/COLOR]
intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
Tvti2c.sys                  Thu Sep 24 07:56:38 2009 (4ABB5E76)
smiifx64.sys                Tue Sep  7 00:38:27 2010 (4C85C1C3)
Tppwr64v.sys                Thu Nov 18 22:36:29 2010 (4CE5F0BD)
dlkmd.sys                   Wed Feb  2 20:18:54 2011 (4D4A027E)
CHDRT64.sys                 Wed Feb  9 13:48:52 2011 (4D52E194)
psadd.sys                   Tue Feb 15 02:04:16 2011 (4D5A2570)
5U877.sys                   Fri Mar  4 04:18:41 2011 (4D70AE71)
nvBridge.kmd                Wed May 25 18:37:29 2011 (4DDD84A9)
igdkmd64.sys                Mon Sep 26 05:40:22 2011 (4E804886)
Sftvollh.sys                Fri Sep 30 12:42:46 2011 (4E85F186)
Sftplaylh.sys               Fri Sep 30 12:43:05 2011 (4E85F199)
Sftfslh.sys                 Fri Sep 30 12:43:06 2011 (4E85F19A)
Sftredirlh.sys              Fri Sep 30 12:43:14 2011 (4E85F1A2)
MpFilter.sys                Thu Aug 23 19:03:14 2012 (5036B6B2)
nvlddmkm.sys                Thu Jan 10 14:41:20 2013 (50EF1960)
nvkflt.sys                  Thu Jan 10 14:41:56 2013 (50EF1984)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Mar  9 13:36:04.910 2013 (UTC - 4:00)**************************
nx6000.sys                  Wed Jan 27 18:36:09 2010 (4B60CDE9)
ElbyCDIO.sys                Thu Dec 16 17:58:13 2010 (4D0A9985)
VClone.sys                  Sat Jan 15 11:21:04 2011 (4D31C970)
ax88772.sys                 Wed Jun  1 02:18:22 2011 (4DE5D9AE)
dc3d.sys                    Tue Sep 18 06:18:24 2012 (50584A70)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Mar  8 17:41:27.705 2013 (UTC - 4:00)**************************
psi_mf.sys                  Wed Sep  1 03:53:14 2010 (4C7E066A)
igdkmd64.sys                Sun Mar  6 23:52:16 2011 (4D746480)
nvpciflt.sys                Thu May 31 14:23:40 2012 (4FC7B72C)
nvkflt.sys                  Thu May 31 14:23:59 2012 (4FC7B73F)
[/FONT]
http://www.carrona.org/drivers/driver.php?id=dlkmdldr.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=DzHDD64.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=iaStor.sys
http://www.carrona.org/drivers/driver.php?id=ibmpmdrv.sys
http://www.carrona.org/drivers/driver.php?id=nusb3hub.sys
http://www.carrona.org/drivers/driver.php?id=nusb3xhc.sys
http://www.carrona.org/drivers/driver.php?id=ApsHM64.sys
http://www.carrona.org/drivers/driver.php?id=Apsx64.sys
http://www.carrona.org/drivers/driver.php?id=e1c62x64.sys
http://www.carrona.org/drivers/driver.php?id=SynTP.sys
http://www.carrona.org/drivers/driver.php?id=risdxc64.sys
http://www.carrona.org/drivers/driver.php?id=PHCORE64.SYS
http://www.carrona.org/drivers/driver.php?id=NETwNs64.sys
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
http://www.carrona.org/drivers/driver.php?id=smihlp.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=Tvti2c.sys
http://www.carrona.org/drivers/driver.php?id=smiifx64.sys
http://www.carrona.org/drivers/driver.php?id=Tppwr64v.sys
http://www.carrona.org/drivers/driver.php?id=dlkmd.sys
http://www.carrona.org/drivers/driver.php?id=CHDRT64.sys
http://www.carrona.org/drivers/driver.php?id=psadd.sys
http://www.carrona.org/drivers/driver.php?id=5U877.sys
http://www.carrona.org/drivers/driver.php?id=nvBridge.kmd
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=Sftvollh.sys
http://www.carrona.org/drivers/driver.php?id=Sftplaylh.sys
http://www.carrona.org/drivers/driver.php?id=Sftfslh.sys
http://www.carrona.org/drivers/driver.php?id=Sftredirlh.sys
http://www.carrona.org/drivers/driver.php?id=MpFilter.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=nvkflt.sys
http://www.carrona.org/drivers/driver.php?id=nx6000.sys
http://www.carrona.org/drivers/driver.php?id=ElbyCDIO.sys
http://www.carrona.org/drivers/driver.php?id=VClone.sys
http://www.carrona.org/drivers/driver.php?id=ax88772.sys
http://www.carrona.org/drivers/driver.php?id=dc3d.sys
http://www.carrona.org/drivers/driver.php?id=psi_mf.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
http://www.carrona.org/drivers/driver.php?id=nvkflt.sys
 


Last edited:

kang

New Member
#3
Hi usasma and thanks for the response.

1) Regarding the "reports" needed to be run for help with BSODs, I actually read that thread/post and followed the instructions before including that zip file, so could you please be more specific as to what is missing? I believe everything has been included.

2) How would I find what programs are responsible for the smihlp.sys, nusb3xhc.sys, nusb3hub.sys drivers? I do not see them in the list of "Add/Remove" programs to uninstall in the control panel.

I would like to work on these steps first before going to hardware diagnostics. Thanks again.
 


usasma

Fantastic Member
Microsoft Community Contributor
#4
Specifically the MSINFO32.nfo report and the systeminfo.txt reports are missing.
This is a common issue that we experience, and running the app a second time usually fixes it.

As for the 3 drivers in RED, click on the links that I provided with them - that'll take you to a page (at my website) that has a link to the download site.
The first one, smihlp.sys is a part of the UPEK Protector Suite that likely came with your system. Download it from their website
The other 2 drivers (NEC Electronics USB 3.0 Host Controller) are most easily gotten at the PC manufacturer's website - but in some cases they may not be updated, so I included a link to the manufacturer's website. I've also been able to find updated versions at other PC manufacturer's websites (using Google/Bing searches).

If you're unable to locate them, please post back with the exact make/model of your laptop so that I can look it up at the manufacturer's website. I will look at both the downloads page - and the specifications page in order to figure out if the latest driver is available there or from another website.
 


kang

New Member
#5
I tried re-running the Windows Diagnostic tool and before it could complete fully, the system crashes with the same BSOD
 


usasma

Fantastic Member
Microsoft Community Contributor
#6
1) Zip up the files in C:\Windows\Minidumps and upload them with your next post.

2) Please also provide this report:
MSINFO32:
Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter
Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.
Also, save a copy as a .txt file and include it also (it's much more difficult to read, but we have greater success in getting the info from it).

If you're having difficulties with the format, please open an elevated (Run as administrator) Command Prompt and type "msinfo32 /nfo C:\Users\Public\Desktop\TEST.NFO" (without the quotes) and press Enter. Then navigate to the C:\Users\Public\Desktop directory to retrieve the TEST.NFO file. If you have difficulties with making this work, please post back.
3) Please provide this info also:
- open Event Viewer (eventvwr.msc)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on Administrative Events
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).
 


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