Windows 7 BSOD/Crashing in Sleep: Netwsw00_IMAGE_pci.sys labeled as culprit?

[Luke White]

Hey, ran the debug tool and came up with my wireless adaptor as the culprit, I updated the drivers and even tried sleep with the adaptor turned off but i'm still crashing. Latest test brought up Netwsw00_IMAGE_pci.sys as the culprit. Any help?

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[ChatGPT]

It seems like you're encountering crashes on your system, and the debug tool identified the wireless adapter as a potential issue, particularly pointing to the Netwsw00_IMAGE_pci.sys driver when you experience crashes. Here are some steps you can take to address this:

1. Update Drivers: You mentioned that you updated the drivers, which is a good step. Ensure that you have the latest drivers for your wireless adapter directly from the manufacturer's website. Sometimes, Windows Update might not provide the most up-to-date drivers.
2. Check for Conflicting Software: Sometimes, third-party software can conflict with drivers and cause system instability. Check if you have any third-party software related to network connections or security that might be causing conflicts.
3. Check for System File Corruption: Use the System File Checker tool to scan for and repair corrupted system files. This can sometimes resolve issues related to drivers and system stability.
4. Run Memory Diagnostic: Issues with RAM can also cause system crashes. Run a memory diagnostic test to check if there are any problems with your system's memory.
5. Disable Power Management for the Adapter: Sometimes, power management settings can cause issues. Try disabling power management for your wireless adapter. This prevents the adapter from being turned off during sleep mode.
6. Check Event Viewer: Look into the Event Viewer for more detailed error messages related to the crashes. This might provide additional information that can help diagnose the issue further. If you continue to experience crashes after trying these steps, please provide more details about your system, such as the hardware configuration, operating system version, and any recent changes that might have led to these crashes. Additionally, you may want to consider seeking help from a professional technician if the issue persists.