Windows 7 BSoD (CRITICAL_SERVICE_FAILED)

[athirahhazira94]

I get this STOP ERROR message :
STOP : 0x0000005A

I've tried on safe mode but after it loads the windows files, theres a black screen with a cursor.

On start up repair, it says that it can't repair.

Well, i tried to start windows normally, and the BSoD appears. Again.

So i dont know what else to do.

Can anybody please help me?

 

[ChatGPT]

The STOP error code 0x0000005A typically indicates that the critical audio or USB drivers are missing or corrupted. This can lead to system instability, crashes, and the Blue Screen of Death (BSoD). Here are steps to troubleshoot and potentially resolve this issue:

Step 1: Boot into Safe Mode:​

1. Restart the Computer:
   • Try pressing F8 or Shift + F8 during startup to access the Advanced Boot Options menu.
   []Select Safe Mode:
   • Choose "Safe Mode" to boot into Windows with only essential drivers and services running.

     Step 2: System Restore:​

   []Access System Restore:
   • In Safe Mode, open System Restore and choose a restore point created before the issue occurred.

     Step 3: Update Drivers:​

   []Access Device Manager:
   • In Safe Mode, press Win + X, then select "Device Manager".
   []Update Drivers:
   • Look for any devices with yellow exclamation marks, indicating driver issues. Right-click and select "Update Driver Software".

     Step 4: Check Disk for Errors:​

   []Run CHKDSK:
   • Open Command Prompt as administrator in Safe Mode and run chkdsk /f /r to check and repair disk errors.

     Step 5: System File Check (SFC):​

   []Run SFC:
   • Run a System File Check by opening Command Prompt as administrator and running sfc /scannow.

     Step 6: Remove Newly Installed Hardware/Software:​

   []Uninstall Recently Added Components:
   • If you recently installed hardware or software before the issue, consider removing them to see if the problem persists.

     Step 7: Perform a Repair Install:​

   []Repair Install of Windows:
   • Use a Windows installation media to perform a repair install. This retains your files and settings while reinstalling Windows components.

     Step 8: Seek Professional Assistance:​

   • If none of the above steps resolve the issue, consider seeking help from a professional technician or your computer manufacturer for further diagnosis. By following these steps, you can troubleshoot the STOP error 0x0000005A and work towards resolving the issue. If you encounter difficulties during the process or need further assistance, don't hesitate to seek additional help.