BSOD Driver irql-not-less-or-equal

#1
View attachment 19113 View attachment 19114 Operating system: windows 7 home premium 64bit (x64) Service Pack 1
Im using Utorent 3.1 (build 26616 )[32-bit]
it runs for a while about 3 mins then it closes and I get the blue screen with the message:
driver irql-not-less-or-equal.

I will attach the dump file. but I get the following
Code:
!   C:\Windows\Minidump\Minidump.rar: Cannot open C:\Windows\Minidump\031412-26925-01.dmp
    Access is denied.
!   C:\Windows\Minidump\Minidump.rar: Cannot open C:\Windows\Minidump\031412-27565-01.dmp
    Access is denied.
!   C:\Windows\Minidump\Minidump.rar: Cannot open C:\Windows\Minidump\022512-30420-01.dmp
    Access is denied.
!   C:\Windows\Minidump\Minidump.rar: Cannot open C:\Windows\Minidump\030312-39936-01.dmp
    Access is denied.
!   C:\Windows\Minidump\Minidump.rar: Cannot open C:\Windows\Minidump\031412-24445-01.dmp
    Access is denied.
Edit:I read the help and moved it to desktop first.
Code:
   •   Motherboard info:


Caption: Motherboard
InstallDate: 


   •   BIOS info:


Manufacturer: TOSHIBA
Description: Phoenix SecureCore Version 1.80
Version: TOSCPL - 74
InstallDate: 


_____________________________________________


   •   CPU:


Manufacturer: GenuineIntel
Description: Intel64 Family 6 Model 37 Stepping 5
Name: Intel(R) Core(TM) i3 CPU       M 370  @ 2.40GHz
Speed: 2399
_____________________________________________


   •   Installed RAM: 3890 MB


_____________________________________________


   •   PC Info.:


PC or motherboard model: Satellite C660
System name: FROGMANS-LAPTOP
System Manufacturer: TOSHIBA


_____________________________________________


   •   Onboard devices:


Description: Realtek HDA-00
Name: On Board Device
Manufacturer: 
Model: 




_____________________________________________


   •   Graphics:


Description: Intel(R) HD Graphics
Name: Intel(R) HD Graphics
RAM:  MB
Driver Date: 20100728000000.000000-000
Driver Version: 8.15.10.2189


_____________________________________________


   •   CD/DVD drives:


Description: CD-ROM Drive
Caption: TSSTcorp CDDVDW TS-L633J
Manufacturer: (Standard CD-ROM drives)


Description: CD-ROM Drive
Caption: DTSOFT Virtual CdRom Device
Manufacturer: (Standard CD-ROM drives)




_____________________________________________


   •   Network Adapter:


Description: WAN Miniport (SSTP)
Name: WAN Miniport (SSTP)
Manufacturer: Microsoft
MAC Address: 


Description: WAN Miniport (IKEv2)
Name: WAN Miniport (IKEv2)
Manufacturer: Microsoft
MAC Address: 


Description: WAN Miniport (L2TP)
Name: WAN Miniport (L2TP)
Manufacturer: Microsoft
MAC Address: 


Description: WAN Miniport (PPTP)
Name: WAN Miniport (PPTP)
Manufacturer: Microsoft
MAC Address: 


Description: WAN Miniport (PPPOE)
Name: WAN Miniport (PPPOE)
Manufacturer: Microsoft
MAC Address: 


Description: WAN Miniport (IPv6)
Name: WAN Miniport (IPv6)
Manufacturer: Microsoft
MAC Address: 


Description: WAN Miniport (Network Monitor)
Name: WAN Miniport (Network Monitor)
Manufacturer: Microsoft
MAC Address: 


Description: Realtek PCIe FE Family Controller
Name: Realtek PCIe FE Family Controller
Manufacturer: Realtek
MAC Address: B8:70:F4:D5:AE:9F


Description: WAN Miniport (IP)
Name: WAN Miniport (IP)
Manufacturer: Microsoft
MAC Address: 


Description: Microsoft ISATAP Adapter
Name: Microsoft ISATAP Adapter
Manufacturer: Microsoft
MAC Address: 


Description: RAS Async Adapter
Name: RAS Async Adapter
Manufacturer: 
MAC Address: 


Description: Microsoft Teredo Tunneling Adapter
Name: Microsoft Teredo Tunneling Adapter
Manufacturer: Microsoft
MAC Address: 


Description: Microsoft 6to4 Adapter
Name: Microsoft 6to4 Adapter
Manufacturer: Microsoft
MAC Address: 


Description: Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC
Name: Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC
Manufacturer: Realtek Semiconductor Corp.
MAC Address: 74:DE:2B:69:4C:D2


Description: Microsoft ISATAP Adapter
Name: Microsoft ISATAP Adapter
Manufacturer: Microsoft
MAC Address: 


Description: Microsoft Virtual WiFi Miniport Adapter
Name: Microsoft Virtual WiFi Miniport Adapter
Manufacturer: Microsoft
MAC Address: 74:DE:2B:69:4C:D2


Description: Microsoft ISATAP Adapter
Name: Microsoft ISATAP Adapter
Manufacturer: Microsoft
MAC Address: 




_____________________________________________
I'm not to technical with computers so lease explain simply.

 


Attachments

Last edited:

Trouble

Noob Whisperer
#2
There all the same.
Blaming, netio.sys. Not likely the actual culprit.
The fact that you are currently running both AVG and McAfee combined may be part of the problem.
Consider removing both using the normal uninstaller program or control panel programs and features applet. Then also run the vendor specific proprietary removal tool. A list of which can be found here Security Software | SingularLabs
Replace, at least for now with Microsoft Security Essentials from here Anti-Malware, Virus, Spyware Protection | Microsoft Security Essentials
If Blue Screens persists
Then:
Please read the first post in this sticky thread here How to ask for help with a BSOD problem
Do your best to accumulate the data required.
Run the SF Diagnostic tool (download and right click the executable and choose run as administrator)
Download and run CPUz. Use the Windows snipping tool to gather images from all tabs including all slots populated with memory under the SPD tab.
Likewise RAMMon. Export the html report, put everything into a desktop folder that you've created for this purpose, zip it up and attach it to your next post (right click it and choose send to, compressed (zipped) folder.
Additionally, if you haven’t already, please take some time and fill out your system specs in your forum profile area http://windows7forums.com/windows-7...you-filling-your-system-specs.html#post235529 .
Good luck
Randy
 


#3
I have included those files in the dumps.zip
 


#4
Help please.
Thanks.
 


Trouble

Noob Whisperer
#5
I have included those files in the dumps.zip
There is no images from CPUz nor an HTML report from RAMMon, that I can find in your "dumps.zip"
Plus the msinfo32.nfo file that you did manage to include is corrupt. I cannot open it.
 


Trouble

Noob Whisperer
#6
Last edited:
#7
I removed AVG but did not update the files didn't know.(now updated)
I don't have McAfee installed.
 


Last edited:

Trouble

Noob Whisperer
#8
Feel free to attach any more recent .dmp files. The latest you have attached 031412-48625-01.dmp, still shows
mfeapfk McAfee Inc. mfeapfk Kernel 03/03/2011 00:02:03
mfeavfk McAfee Inc. mfeavfk Kernel 03/03/2011 00:02:29
mfefirek McAfee Inc. mfefirek Kernel 03/03/2011 00:05:07
mfehidk McAfee Inc. mfehidk Kernel 03/03/2011 00:01:10
mfenlfk McAfee NDIS Light Filt Kernel 03/03/2011 00:01:47
mferkdet McAfee Inc. mferkdet Kernel 03/03/2011 00:02:48
mfewfpk McAfee Inc. mfewfpk Kernel 03/03/2011 00:01:25
and
AVGIDSDriver AVGIDSDriver Kernel 10/07/2011 23:36:37
AVGIDSEH AVGIDSEH Kernel 10/07/2011 23:36:50
AVGIDSFilter AVGIDSFilter Kernel 10/07/2011 23:37:05
Avgldx64 AVG AVI Loader Driver Kernel 07/10/2011 04:55:41
Avgmfx64 AVG Mini-Filter Reside File System 08/08/2011 04:41:46
Avgrkx64 AVG Anti-Rootkit Drive File System 13/09/2011 05:02:34
Avgtdia AVG TDI Driver Kernel 10/07/2011 23:46:53
 


#9
They are attached now sorry its in no avg.
i still cannot find McAfee anywhere on the system.
 


Trouble

Noob Whisperer
#10
Latest dump file 031612-23166-01.dmp still shows
[TABLE="width: 147"]
[TR]
[TD]mfeavfk.sys[/TD]
[TD="align: right"]3/2/2011[/TD]
[/TR]
[TR]
[TD]mfefirek.sys[/TD]
[TD="align: right"]3/2/2011[/TD]
[/TR]
[TR]
[TD]mfehidk.sys[/TD]
[TD="align: right"]3/2/2011[/TD]
[/TR]
[TR]
[TD]mfenlfk.sys[/TD]
[TD="align: right"]3/2/2011[/TD]
[/TR]
[TR]
[TD]mfewfpk.sys[/TD]
[TD="align: right"]3/2/2011[/TD]
[/TR]
[/TABLE]
You may want to try using this http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe that is McAfee's own vendor specific proprietary removal tool and should work.
Failing that you may want to perform a search
[TABLE="width: 724"]
[TR]
[TD]mfeapfk[/TD]
[TD]McAfee Inc. mfeapfk[/TD]
[TD]c:\windows\system32\drivers\mfeapfk.sys[/TD]
[TD]Kernel Driver[/TD]
[/TR]
[TR]
[TD]mfeavfk[/TD]
[TD]McAfee Inc. mfeavfk[/TD]
[TD]c:\windows\system32\drivers\mfeavfk.sys[/TD]
[TD]Kernel Driver[/TD]
[/TR]
[TR]
[TD]mfefirek[/TD]
[TD]McAfee Inc. mfefirek[/TD]
[TD]c:\windows\system32\drivers\mfefirek.sys[/TD]
[TD]Kernel Driver[/TD]
[/TR]
[TR]
[TD]mfehidk[/TD]
[TD]McAfee Inc. mfehidk[/TD]
[TD]c:\windows\system32\drivers\mfehidk.sys[/TD]
[TD]Kernel Driver[/TD]
[/TR]
[TR]
[TD]mfenlfk[/TD]
[TD]McAfee NDIS Light Filter[/TD]
[TD]c:\windows\system32\drivers\mfenlfk.sys[/TD]
[TD]Kernel Driver[/TD]
[/TR]
[TR]
[TD]mferkdet[/TD]
[TD]McAfee Inc. mferkdet[/TD]
[TD]c:\windows\system32\drivers\mferkdet.sys[/TD]
[TD]Kernel Driver[/TD]
[/TR]
[TR]
[TD]mfewfpk[/TD]
[TD]McAfee Inc. mfewfpk[/TD]
[TD]c:\windows\system32\drivers\mfewfpk.sys[/TD]
[TD]Kernel Driver[/TD]
[/TR]
[/TABLE]
and consider renaming the files extension from .sys to .OLD
And while you are at it, uninstall Daemon Tools LITE for the time being.
 


Last edited:
#11
Should McAfee really be this big of a problem its meant to be a respected company
 


This website is not affiliated, owned, or endorsed by Microsoft Corporation. It is a member of the Microsoft Partner Program.
Top