BSOD Error 0x9f

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by butta1298, Jun 10, 2010.

  1. butta1298

    butta1298 New Member

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    Hi I have searched for an answer to my problem for a while, but I cannot find one so I am posting here. I have been having trouble for a long time with BSODs, and the occurence is happening more frequently. Sometimes the system may just randomly restart and not leave a log in my minidump folder, I don't know if those occurances are connected in any way though. When I upgraded from Windows XP I installed 4GB of RAM, which my computer should have supported.

    This is what I know about my system:
    Windows 7 32-bit, originally installed from Windows XP
    I completely installed it 6 months ago.
    Intel(R) Pentium 4 CPU 3.40GHz
    Video Card - Radeon X300/X550/X1050 Series (Microsoft Corporation - WDDM)
    Motherboard is unknown, although I am suspecting there may be a problem with it.
    It may be a problem with the new ram that was installed when I upgraded? I don't remember which type of specific RAM I bought, but they are 1GB chips each.

    Attached to this post are the minidump files. Help is very much appreciated.
     

    Attached Files:

  2. TorrentG

    TorrentG Banned

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    Hi.

    This is fairly simple why the bsod have been happening. They are due to your antiquated and notorious Creative drivers:

    HTML:
    DRIVER_POWER_STATE_FAILURE (9f)
    A driver is causing an inconsistent power state.
    Arguments:
    Arg1: 00000003, A device object has been blocking an Irp for too long a time
    Arg2: 8692f4c0, Physical Device Object of the stack
    Arg3: 82d58ae0, Functional Device Object of the stack
    Arg4: 86352a38, The blocked IRP
    
    Debugging Details:
    ------------------
    
    *** ERROR: Symbol file could not be found.  Defaulted to export symbols for portcls.sys - 
    *** ERROR: Module load completed but symbols could not be loaded for HDAudBus.sys
    
    DRVPOWERSTATE_SUBCODE:  3
    
    IMAGE_NAME:  HDAudBus.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc85f
    
    MODULE_NAME: HDAudBus
    
    FAULTING_MODULE: 93d48000 HDAudBus
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0x9F
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  2
    
    STACK_TEXT:  
    82d58a94 82cc8ab4 0000009f 00000003 8692f4c0 nt!KeBugCheckEx+0x1e
    82d58b00 82ce39fc 82d58ba0 00000000 82d65240 nt!PopCheckIrpWatchdog+0x1f5
    82d58b38 82c91497 82d731e0 00000000 a87441e6 nt!PopCheckForIdleness+0x73
    82d58b7c 82c9143b 82d5bd20 82d58ca8 00000001 nt!KiProcessTimerDpcTable+0x50
    82d58c68 82c912f8 82d5bd20 82d58ca8 00000000 nt!KiProcessExpiredTimerList+0x101
    82d58cdc 82c8f68e 00a71afa 851c1a30 82d65240 nt!KiTimerExpiration+0x25c
    82d58d20 82c8f4b8 00000000 0000000e 00000000 nt!KiRetireDpcList+0xcb
    82d58d24 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0x38
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_NAME:  MachineOwner
    
    FAILURE_BUCKET_ID:  0x9F_3_HdAudio_IMAGE_HDAudBus.sys
    
    BUCKET_ID:  0x9F_3_HdAudio_IMAGE_HDAudBus.sys
    
    Followup: MachineOwner
    Code:
    ctaud2k  ctaud2k.sys  Mon Apr 09 08:22:04 2007
    ctoss2k  ctoss2k.sys  Mon Apr 09 08:21:48 2007
    ctprxy2k ctprxy2k.sys Mon Apr 09 08:22:05 2007 
    hap16v2k hap16v2k.sys Mon Apr 09 08:21:52 2007
    hap16v2k hap16v2k.sys Mon Apr 09 08:21:52 2007
    emupia2k emupia2k.sys Mon Apr 09 08:21:43 2007
    ctsfm2k  ctsfm2k.sys  Mon Apr 09 08:21:44 2007
    Have a look at this thread about obtaining and installer proper drivers for your Creative card:

    Creative Sound Cards. - Windows 7 Forums
     
  3. butta1298

    butta1298 New Member

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    So I found the unofficial update to my soundcard driver here: SB Audigy Series Support Pack 3.8 (04/19/2010) - Creative Labs

    My driver is an Audigy 2 ZS.

    Upon installing the files that this link provides, I run the installation and it says:
    "There are other drivers installed. Do you want to uninstall these drivers or keep the files?"

    Which do I do? I'm just trying to update the driver which is causing this problem, right?
     
  4. TorrentG

    TorrentG Banned

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    Choose to uninstall the existing drivers would be best.
     
  5. butta1298

    butta1298 New Member

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    Installed from the link I gave you to update my sound card driver, and now I have no sound. Perhaps I was required to buy the pack on the first link on the page to do this? I would rather not spend any money. I even got a blue screen shortly and I dont know what it wrong, I need help.
     

    Attached Files:

    #5 butta1298, Jun 12, 2010
    Last edited: Jun 12, 2010
  6. TorrentG

    TorrentG Banned

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    We're looking at the same 0x9f error again and definitely due to your audio driver setup:

    i.e. Creative drivers listed above which are known problems

    This is the reason I never recommend that company's products.

    You could have a talk with Stormy13 or post in the Creative thread I linked to. Ask if someone can help with proper drivers for your card.

    Right click it in device manager. Properties. Details tab. Change dropdown to hardware ids then copy/paste results here. I can maybe find something to try.
     
  7. TorrentG

    TorrentG Banned

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    Sorry for double post.

    Code:
    yk62x86  yk62x86.sys  Mon Feb 23 09:44:18 2009
    Marvell Yukon driver ethernet could use an update. Visit your motherboard manufacturer's website to get it. You can use CPU-Z to find out which you have.

    And it's necessary to update the McAfee you have based on this very old driver, pre RTM:

    Code:
    Mpfp     Mpfp.sys     Thu Apr 09 14:22:01 2009
     
  8. butta1298

    butta1298 New Member

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    Your help and knowledge is very much appreciated.

    Here is the Creative SB Audigy 2 ZS (WDM) Properties on the details tab -> Hardward Ids:
    PCI/VEN_1102&DEV_0004&SUBSYS_20041102&REV_04
    PCI/VEN_1102&DEV_0004&SUBSYS_20041102
    PCI/VEN_1102&DEV_0004&CC_040100
    PCI/VEN_1102&DEV_0004&CC_0401

    I will look into your other details shortly. So I will in the meantime post for sound driver help in the link you provided, update McAfee, and update my Marvell Yukon driver ethernet?
     
  9. TorrentG

    TorrentG Banned

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    You're welcome. Yes to all of that.

    You could try installing the Windows 7 driver from here, even though it's older. It should be tested by Microsoft and known good. That's why it's there. You'll need to use only I.E. for this, though:

    Microsoft Update Catalog
     
  10. butta1298

    butta1298 New Member

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    As of now I installed and ran CPU-Z and as soon as I did my CPU fan is running like crazy. I rebooted a few times and it isn't slowing down....I will look into your other stuff but I think this is another problem that has come up. It has never ran this fast for so long. Will look into the other things in a little while.
     
  11. butta1298

    butta1298 New Member

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    Sorry for the double post,

    Would you suggest uninstalling as well as removing the files from the Creative folder in my program files folder before installing the old windows update? Using the link you provided. I am familiar with lots of things, but apparently I am not familiar with updating my drivers and such frequently :p Thanks for your generous help.
     
  12. TorrentG

    TorrentG Banned

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    You'd probably be best off using Driver Sweeper from Guru3d.com to rid off all Creative files first, before installing the Microsoft-listed driver.

    Creative drivers are particular about this.

    Guru3D - Driver Sweeper
     
  13. butta1298

    butta1298 New Member

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    Swept the files, downloaded from the link you gave me, it gives me a cabinet file and I do not know where or how to extract them. Now looking into updating McAfee and the ethernet thing.
     
  14. TorrentG

    TorrentG Banned

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    Cool.

    You can use Winrar to extract to a folder from the .cab.

    WinRAR archiver, a powerful tool to process RAR and ZIP files

    Then you can use the device manager to right click on the sound card. Update driver software. Browse my computer. Let me pick. Have disk. Now find and double click on the .inf in the extracted folder. Hit ok then hit next and let it install. Reboot after if necessary.
     
  15. butta1298

    butta1298 New Member

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    I don't know what you are referring to when you say disk. I extracted the files with WinRAR, selected the folder to update the extracted folders in, and it did it automatically. The update says it was 12/12/2006, which is what I believe that driver was supposed to be from the download you gave me, so I think it did it. However, I still don't have any sound...did I do something wrong?

    Updated ethernet thing. MacAfee says there are no updates...so on a side question, it was just the ethernet update that solved this problem?
     

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