BSOD error cannot figure out fix

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by MAVE2ICK, Nov 9, 2010.

  1. MAVE2ICK

    MAVE2ICK New Member

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    Hello,

    I have been getting this BSoD for awhile now and have tried clean installs and with no success. The clean install (with COMPLETE disk reformat) seemed to have fixed the issue temp. (about 2 weeks) but then when playing a game (Medal of Honor) my system crashed to the BSoD and has been giving me issues again ever since. I am running Windows 7 Pro and here is my Computer Specs followed by the error:

    OS: Win7 Pro
    CPU: AMD Phenom II x6 1055t
    GPU: ATI Radeon HD 5770 1GB DDR5 dedicated memory
    RAM: 4GB 1600 Ripjaws
    HD: 750GB Seagate Baracuda
    All Drivers up to date

    Me Error is:
    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.48
    Locale ID: 1033
    Additional information about the problem:
    BCCode: 1000007e
    BCP1: FFFFFFFFC0000005
    BCP2: FFFFF80002DC091C
    BCP3: FFFFF88002F8B988
    BCP4: FFFFF88002F8B1F0
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1
    Files that help describe the problem:
    C:\Windows\Minidump\110910-20437-01.dmp
    C:\Users\Matt\AppData\Local\Temp\WER-29734-0.sysdata.xml
    Read our privacy statement online:
    Windows 7 Privacy Statement - Microsoft Windows
    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt


    Can anyone please help me because i am really pulling out my hair trying to figure this one out thank you!!!

    -Matt
     
  2. TorrentG

    TorrentG Banned

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    Hey there. Welcome.

    Copy the files in C:\Windows\Minidump to any other folder then zip them and attach the zip to a post. I'll see what's good for ya.
     
  3. MAVE2ICK

    MAVE2ICK New Member

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    There should be 5 files attached thank you!
     

    Attached Files:

  4. TorrentG

    TorrentG Banned

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    There's only one driver you have that I don't like. It's an older NVIDIA nForce network firewall driver.

    There actually is no normal way you can update it. So you'll have to do this.

    Download from this link then run it so it extracts to C:\NVIDIA

    Close the installer after it extracts.

    Then go inside the folder to the ethernet or lan folder and copy nvm62x64.sys and paste it over the existing one at C:\Windows\System32\drivers then reboot.

    NVIDIA DRIVERS 15.49 WHQL

    nvm62x64 nvm62x64.sys Fri Oct 17 17:01:06 2008

    ----------

    If you have more crashes, please post them. Then also, download and run CPU-Z. Attach a screenshot each of the memory and spd tabs.


    You can also update you video card driver:

    atikmpag atikmpag.sys Wed Aug 25 21:20:56 2010


    Drivers & Support | GAME.AMD.COM
     
  5. TorrentG

    TorrentG Banned

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    Oh hey ya. I found another driver that must be removed and is a known issue:

    pcouffin pcouffin.sys Tue Dec 05 09:39:30 2006

    Navigate to C:\Windows\System32\drivers and delete it. Reboot.
     
  6. MAVE2ICK

    MAVE2ICK New Member

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    ok i removed pcouffin.sys driver and rebooted...i have not had time to update the Nvidia driver yet...is there anyway to be rid of that driver?? since it is most likely for the on board video that i am not using currently?? If not i will have to update it the way you said above..
     
  7. TorrentG

    TorrentG Banned

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    Please simply follow my instructions. The driver is for your network to work, not video.

    Also, keep us updated on how it's going and post new crashes, if any. Should be solved once you update the NVIDIA network driver, if not already.
     
  8. MAVE2ICK

    MAVE2ICK New Member

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    ok thank you very much i will update tonight... i was going to remote connect into it today but i believe it may have crashed at some point during the night so i will have to wait...i will post back tonight once it is completed and with the results!! thanks again for your speedy responses and hopefully the fix to my issue thank you again!!
     
  9. TorrentG

    TorrentG Banned

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    You're welcome. If it still isn't completely fixed, we will do so one way or another. Not to worry. :)
     
  10. MAVE2ICK

    MAVE2ICK New Member

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    i have tried 3 times extracting the files to C:/NVIDIA...and i keep getting an error that the file is corrupt...i have downloaded it 3 times as well with the same results...any ideas?
     
  11. MAVE2ICK

    MAVE2ICK New Member

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    also i just got a notification that a 32bit uninstaller is running on a 64 bit system...as an error after i gave it one last shot and worked...is this ok???.or is that the reason for me manually putting the driver in the system32 folder
     
  12. TorrentG

    TorrentG Banned

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    I haven't any idea where you got any 32 bit uninstaller or software or what's going on. I posted the 64 bit link.

    If you downloaded, extracted, then copied the file I mentioned to overwrite the original in the driver folder, that's all good and fine now.

    CHeck the driver date in the device manager under network adapters section. Look at NVIDIA properties then driver tab. If it is 2009 or 2010, it's good. (Make sure you have rebooted already before checking.)

    How has the machine been lately? Any crashes?
     
  13. MAVE2ICK

    MAVE2ICK New Member

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    Driver Date says 10/17/2008 after reboot... crashed before i rebooted here are the mini dump files
     

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  14. MAVE2ICK

    MAVE2ICK New Member

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    in device manager i accidently clicked "update driver" for the nforce driver (its getting late) and it chaged the date from 10/17/2008 to 8/12/2010 after it installed?...is this ok? or do i need to re replace the .sys file
     
  15. TorrentG

    TorrentG Banned

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    That's good. Leave it as is and hope for the best.

    If you have any more crashes, post a screen shot of CPU-Z spd and memory tabs.
     
  16. MAVE2ICK

    MAVE2ICK New Member

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    It appears that the prolem is fixed!!!!! thanks alot for your help if i run into any other issues ill deffinatly stop back in... again thank you so much for the help!!!
     
  17. TorrentG

    TorrentG Banned

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    Sure thing buddy. You're welcome. :)
     

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