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Windows 10 Blue Screen of Death (BSOD)
BSOD Faulty Hardware Corrupted Page
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<blockquote data-quote="kemical" data-source="post: 683336" data-attributes="member: 17481"><p>[CODE]*******************************************************************************</p><p>* *</p><p>* Bugcheck Analysis *</p><p>* *</p><p>*******************************************************************************</p><p></p><p>Use !analyze -v to get detailed debugging information.</p><p></p><p>BugCheck 12B, {ffffffffc00002c4, 52d, 1530e920, ffffbb816350f000}</p><p></p><p>*** WARNING: Unable to verify timestamp for win32k.sys</p><p>*** ERROR: Module load completed but symbols could not be loaded for win32k.sys</p><p>Probably caused by : memory_corruption</p><p></p><p>Followup: memory_corruption</p><p>[/CODE]</p><p>Hi,</p><p>as you can see the above dump is the same as the last as was most of the other dumps apart from Bugcheck EF 'critical process died'. A number of drivers and apps are a little old including:</p><p></p><p>SASDIFSV64.SYS Fri Jul 22 00:03:00 2011: Superantispyware needs updating to a more recent version.</p><p></p><p>HECIx64.sys Mon Jul 2 23:14:58 2012: Intel Engine management. You need both of the drivers linked below:</p><p><a href="http://support.lenovo.com/gb/en/products/Laptops-and-netbooks/IdeaPad-P-Series-laptops/IdeaPad-P500-Touch-Notebook?tabName=Downloads&linkTrack=Mast:SubNav:Support:Drivers%20and%20Software|Drivers%20and%20Software&beta=false" target="_blank">Laptops-and-netbooks :: IdeaPad-P-Series-laptops :: IdeaPad-P500-Touch-Notebook - Lenovo Support</a></p><p></p><p>LhdX64.sys Mon Jan 11 15:06:58 2010: Lenovo HD disk driver, so far no updates found. although there is a later version of the Intel storage driver</p><p><a href="http://support.lenovo.com/gb/en/products/Laptops-and-netbooks/IdeaPad-P-Series-laptops/IdeaPad-P500-Touch-Notebook?tabName=Downloads&linkTrack=Mast:SubNav:Support:Drivers%20and%20Software|Drivers%20and%20Software&beta=false" target="_blank">Laptops-and-netbooks :: IdeaPad-P-Series-laptops :: IdeaPad-P500-Touch-Notebook - Lenovo Support</a></p><p></p><p>I noticed your RAM modules are slightly different, one being 4GB and the other 2GB. Test the RAM asap and please leave Memtest86 running for as long as possible unless you see errors straight away.</p><p>Windows does have a memory testing app but it can miss errors and the best app for the job is Memtest86.</p><p>If you open the link below you'll see you can run Memtest86 in two ways. You can either burn it to disk or install it onto a USB drive it's entirely up to you. You'll then need to enter the bios to change the boot order so you can boot from either the Disk or USB stick you have Memtest86 on.</p><p>You must test for at least 12 hours unless it becomes obvious there is a problem straight away.</p><p><a href="http://www.memtest.org/" target="_blank">Memtest86+ - Advanced Memory Diagnostic Tool</a></p><p></p><p></p><p>Lastly it may help your cause by returning back to Windows 8, if possible. Even though Windows 10 runs fine you have no driver support. This is only a suggestion and of course the decision lies squarely with you... <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite1" alt=":)" title="Smile :)" loading="lazy" data-shortname=":)" /></p><p></p><p>Post any updates</p></blockquote><p></p>
[QUOTE="kemical, post: 683336, member: 17481"] [CODE]******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 12B, {ffffffffc00002c4, 52d, 1530e920, ffffbb816350f000} *** WARNING: Unable to verify timestamp for win32k.sys *** ERROR: Module load completed but symbols could not be loaded for win32k.sys Probably caused by : memory_corruption Followup: memory_corruption [/CODE] Hi, as you can see the above dump is the same as the last as was most of the other dumps apart from Bugcheck EF 'critical process died'. A number of drivers and apps are a little old including: SASDIFSV64.SYS Fri Jul 22 00:03:00 2011: Superantispyware needs updating to a more recent version. HECIx64.sys Mon Jul 2 23:14:58 2012: Intel Engine management. You need both of the drivers linked below: [URL='http://support.lenovo.com/gb/en/products/Laptops-and-netbooks/IdeaPad-P-Series-laptops/IdeaPad-P500-Touch-Notebook?tabName=Downloads&linkTrack=Mast:SubNav:Support:Drivers%20and%20Software|Drivers%20and%20Software&beta=false']Laptops-and-netbooks :: IdeaPad-P-Series-laptops :: IdeaPad-P500-Touch-Notebook - Lenovo Support[/URL] LhdX64.sys Mon Jan 11 15:06:58 2010: Lenovo HD disk driver, so far no updates found. although there is a later version of the Intel storage driver [URL='http://support.lenovo.com/gb/en/products/Laptops-and-netbooks/IdeaPad-P-Series-laptops/IdeaPad-P500-Touch-Notebook?tabName=Downloads&linkTrack=Mast:SubNav:Support:Drivers%20and%20Software|Drivers%20and%20Software&beta=false']Laptops-and-netbooks :: IdeaPad-P-Series-laptops :: IdeaPad-P500-Touch-Notebook - Lenovo Support[/URL] I noticed your RAM modules are slightly different, one being 4GB and the other 2GB. Test the RAM asap and please leave Memtest86 running for as long as possible unless you see errors straight away. Windows does have a memory testing app but it can miss errors and the best app for the job is Memtest86. If you open the link below you'll see you can run Memtest86 in two ways. You can either burn it to disk or install it onto a USB drive it's entirely up to you. You'll then need to enter the bios to change the boot order so you can boot from either the Disk or USB stick you have Memtest86 on. You must test for at least 12 hours unless it becomes obvious there is a problem straight away. [URL='http://www.memtest.org/']Memtest86+ - Advanced Memory Diagnostic Tool[/URL] Lastly it may help your cause by returning back to Windows 8, if possible. Even though Windows 10 runs fine you have no driver support. This is only a suggestion and of course the decision lies squarely with you... :) Post any updates [/QUOTE]
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