BSOD for past week. Please help newbie.

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by zagfreak, Oct 11, 2012.

  1. zagfreak

    zagfreak New Member

    Joined:
    Oct 11, 2012
    Messages:
    18
    Likes Received:
    0
    The error code on blue screen when it first comes up is IRQL_NOT_LESS_OR_EQUAL. Basic info about PC: Windows 7 Home Premium 64 bit, Dell Inspiron 545S, Intel Core 2 Duo CPU E7500 @2.93 Ghz, Installed Memory 6 GB

    Can boot in Safe mode only. Gets to desktop and afetr about 30 seconds, shuts down. A few times it just goes black and reboots and by passes blue screen.

    I have attached dump files and a few screen shots. I received an error message (screenshot included) of what I received when I ran CPUZ- it only populated the first tab, the others were not filled in with any data?

    I also tried to run RAMMon but received an error message which I have included as well.
    Thank you so much for trying to help- this is Frustrating as heck!!!
     

    Attached Files:

  2. usasma

    usasma Fantastic Member
    Microsoft Community Contributor

    Joined:
    Mar 22, 2010
    Messages:
    3,048
    Likes Received:
    83
    Are you saying that it reboots/shutsdown in Safe Mode also?
    I ask because a properly functioning Safe Mode is a sign that normal mode problems are due to 3rd party programs/drivers
    A malfunctioning Safe Mode is a sign of either a hardware or Windows problem.

    This device is having issues:
    This is usually a sign of either a malware infection - or damage left over after malware is removed. Please run a couple of these free scans to ensure that your system is clean: Free Online AntiMalware Resources

    There's a lot of Norton 360 drivers in the memory dumps. While this is not a sure sign of anything, it's possible that you're having issues with your Norton 360. Please do this:
    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    adfs.SYS Mon Nov 3 11:48:14 2008 (490F2B4E)
    Adobe File System Driver
    http://www.carrona.org/drivers/driver.php?id=adfs.SYS

    intelide.sys Mon Jul 13 19:19:48 2009 (4A5BC114)
    Intel IDE storage driver
    http://www.carrona.org/drivers/driver.php?id=intelide.sys

    igdkmd64.sys Wed Sep 23 15:22:57 2009 (4ABA7591)
    Intel Graphics driver
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys

    Analysis:
    The following is for information purposes only.
    Code:
    [FONT=lucida console]**************************Thu Oct 11 19:18:28.170 2012 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\101112-27003-01.dmp]
    Windows 7 Kernel Version [B]7601 [/B](Service Pack 1) MP (2 procs) Free x64
    Built by: [B]7601[/B].17835.amd64fre.win7sp1_gdr.120503-2030
    System Uptime:[B]0 days 0:05:58.762[/B]
    BugCheck Code: [B]BugCheck BE, {fffff880011abaa4, 11e0000003d36121, fffff8800380d9a0, a}[/B]
    Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+4388b )[/B]
    BugCheck Info: [B]ATTEMPTED_WRITE_TO_READONLY_MEMORY (be)[/B]
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    BUGCHECK_STR:  0xBE
    PROCESS_NAME: [B]System[/B]
    FAILURE_BUCKET_ID: [B]X64_0xBE_nt!_??_::FNODOBFM::_string_+4388b[/B]
    CPUID:        "Intel(R) Core(TM)2 Duo CPU     E7500  @ 2.93GHz"
    MaxSpeed:     2930
    CurrentSpeed: [B]2926[/B]
      BIOS Version                  A11
      BIOS Release Date             09/07/2009
      Manufacturer                  Dell Inc.
      Product Name                  Inspiron 545s
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Thu Oct 11 19:11:36.833 2012 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\101112-48360-01.dmp]
    Windows 7 Kernel Version [B]7601 [/B](Service Pack 1) MP (2 procs) Free x64
    Built by: [B]7601[/B].17835.amd64fre.win7sp1_gdr.120503-2030
    System Uptime:[B]0 days 0:14:35.565[/B]
    BugCheck Code: [B]BugCheck A, {400c0024, 2, 0, fffff80002ea0915}[/B]
    Probably caused by :[B]ntkrnlmp.exe ( nt!KeSetEvent+1e3 )[/B]
    BugCheck Info: [B]IRQL_NOT_LESS_OR_EQUAL (a)[/B]
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    BUGCHECK_STR:  0xA
    PROCESS_NAME: [B]System[/B]
    FAILURE_BUCKET_ID: [B]X64_0xA_nt!KeSetEvent+1e3[/B]
    CPUID:        "Intel(R) Core(TM)2 Duo CPU     E7500  @ 2.93GHz"
    MaxSpeed:     2930
    CurrentSpeed: [B]2926[/B]
      BIOS Version                  A11
      BIOS Release Date             09/07/2009
      Manufacturer                  Dell Inc.
      Product Name                  Inspiron 545s
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Wed Oct 10 20:33:26.326 2012 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\101012-27970-01.dmp]
    Windows 7 Kernel Version [B]7601 [/B](Service Pack 1) MP (2 procs) Free x64
    Built by: [B]7601[/B].17835.amd64fre.win7sp1_gdr.120503-2030
    System Uptime:[B]0 days 0:02:22.058[/B]
    BugCheck Code: [B]BugCheck A, {40, 2, 1, fffff80002e97668}[/B]
    Probably caused by :[B]ntkrnlmp.exe ( nt!KiTryUnwaitThread+28 )[/B]
    BugCheck Info: [B]IRQL_NOT_LESS_OR_EQUAL (a)[/B]
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    BUGCHECK_STR:  0xA
    PROCESS_NAME: [B]System[/B]
    FAILURE_BUCKET_ID: [B]X64_0xA_nt!KiTryUnwaitThread+28[/B]
    CPUID:        "Intel(R) Core(TM)2 Duo CPU     E7500  @ 2.93GHz"
    MaxSpeed:     2930
    CurrentSpeed: [B]2926[/B]
      BIOS Version                  A11
      BIOS Release Date             09/07/2009
      Manufacturer                  Dell Inc.
      Product Name                  Inspiron 545s
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Wed Oct 10 20:26:23.955 2012 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\101012-30092-01.dmp]
    Windows 7 Kernel Version [B]7601 [/B](Service Pack 1) MP (2 procs) Free x64
    Built by: [B]7601[/B].17835.amd64fre.win7sp1_gdr.120503-2030
    System Uptime:[B]0 days 0:05:38.671[/B]
    BugCheck Code: [B]BugCheck A, {dc, 2, 1, fffff80002eb2405}[/B]
    Probably caused by :[B]ntkrnlmp.exe ( nt!KeStackAttachProcess+115 )[/B]
    BugCheck Info: [B]IRQL_NOT_LESS_OR_EQUAL (a)[/B]
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    BUGCHECK_STR:  0xA
    PROCESS_NAME: [B]System[/B]
    FAILURE_BUCKET_ID: [B]X64_0xA_nt!KeStackAttachProcess+115[/B]
    CPUID:        "Intel(R) Core(TM)2 Duo CPU     E7500  @ 2.93GHz"
    MaxSpeed:     2930
    CurrentSpeed: [B]2926[/B]
      BIOS Version                  A11
      BIOS Release Date             09/07/2009
      Manufacturer                  Dell Inc.
      Product Name                  Inspiron 545s
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Wed Oct 10 20:04:09.470 2012 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\101012-28220-01.dmp]
    Windows 7 Kernel Version [B]7601 [/B](Service Pack 1) MP (2 procs) Free x64
    Built by: [B]7601[/B].17835.amd64fre.win7sp1_gdr.120503-2030
    System Uptime:[B]0 days 0:02:48.202[/B]
    BugCheck Code: [B]BugCheck A, {368d574a, 2, 1, fffff80002eb6405}[/B]
    Probably caused by :[B]ntkrnlmp.exe ( nt!KeStackAttachProcess+115 )[/B]
    BugCheck Info: [B]IRQL_NOT_LESS_OR_EQUAL (a)[/B]
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    BUGCHECK_STR:  0xA
    PROCESS_NAME: [B]System[/B]
    FAILURE_BUCKET_ID: [B]X64_0xA_nt!KeStackAttachProcess+115[/B]
    CPUID:        "Intel(R) Core(TM)2 Duo CPU     E7500  @ 2.93GHz"
    MaxSpeed:     2930
    CurrentSpeed: [B]2926[/B]
      BIOS Version                  A11
      BIOS Release Date             09/07/2009
      Manufacturer                  Dell Inc.
      Product Name                  Inspiron 545s
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Wed Oct 10 19:35:50.582 2012 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\101012-73351-01.dmp]
    Windows 7 Kernel Version [B]7601 [/B](Service Pack 1) MP (2 procs) Free x64
    Built by: [B]7601[/B].17835.amd64fre.win7sp1_gdr.120503-2030
    System Uptime:[B]0 days 0:06:22.314[/B]
    BugCheck Code: [B]BugCheck A, {dc, 2, 1, fffff80002ec8405}[/B]
    Probably caused by :[B]ntkrnlmp.exe ( nt!KeStackAttachProcess+115 )[/B]
    BugCheck Info: [B]IRQL_NOT_LESS_OR_EQUAL (a)[/B]
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    BUGCHECK_STR:  0xA
    PROCESS_NAME: [B]System[/B]
    FAILURE_BUCKET_ID: [B]X64_0xA_nt!KeStackAttachProcess+115[/B]
    CPUID:        "Intel(R) Core(TM)2 Duo CPU     E7500  @ 2.93GHz"
    MaxSpeed:     2930
    CurrentSpeed: [B]2926[/B]
      BIOS Version                  A11
      BIOS Release Date             09/07/2009
      Manufacturer                  Dell Inc.
      Product Name                  Inspiron 545s
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Wed Oct 10 19:22:23.760 2012 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\101012-66191-01.dmp]
    Windows 7 Kernel Version [B]7601 [/B](Service Pack 1) MP (2 procs) Free x64
    Built by: [B]7601[/B].17835.amd64fre.win7sp1_gdr.120503-2030
    System Uptime:[B]0 days 0:02:36.493[/B]
    BugCheck Code: [B]BugCheck A, {dc, 2, 1, fffff80002ec2405}[/B]
    Probably caused by :[B]ntkrnlmp.exe ( nt!KeStackAttachProcess+115 )[/B]
    BugCheck Info: [B]IRQL_NOT_LESS_OR_EQUAL (a)[/B]
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    BUGCHECK_STR:  0xA
    PROCESS_NAME: [B]System[/B]
    FAILURE_BUCKET_ID: [B]X64_0xA_nt!KeStackAttachProcess+115[/B]
    CPUID:        "Intel(R) Core(TM)2 Duo CPU     E7500  @ 2.93GHz"
    MaxSpeed:     2930
    CurrentSpeed: [B]2926[/B]
      BIOS Version                  A11
      BIOS Release Date             09/07/2009
      Manufacturer                  Dell Inc.
      Product Name                  Inspiron 545s
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Wed Oct 10 19:13:35.808 2012 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\101012-68593-01.dmp]
    Windows 7 Kernel Version [B]7601 [/B](Service Pack 1) MP (2 procs) Free x64
    Built by: [B]7601[/B].17835.amd64fre.win7sp1_gdr.120503-2030
    System Uptime:[B]0 days 0:03:16.540[/B]
    BugCheck Code: [B]BugCheck 1E, {ffffffffc0000096, fffff80002ec64aa, 0, 0}[/B]
    Probably caused by :[B]ntkrnlmp.exe ( nt!KeStackAttachProcess+1ba )[/B]
    BugCheck Info: [B]KMODE_EXCEPTION_NOT_HANDLED (1e)[/B]
    BUGCHECK_STR:  0x1E_c0000096
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    FAILURE_BUCKET_ID: [B]X64_0x1E_c0000096_nt!KeStackAttachProcess+1ba[/B]
    CPUID:        "Intel(R) Core(TM)2 Duo CPU     E7500  @ 2.93GHz"
    MaxSpeed:     2930
    CurrentSpeed: [B]2926[/B]
      BIOS Version                  A11
      BIOS Release Date             09/07/2009
      Manufacturer                  Dell Inc.
      Product Name                  Inspiron 545s
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Wed Oct 10 19:06:36.215 2012 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\101012-66035-01.dmp]
    Windows 7 Kernel Version [B]7601 [/B](Service Pack 1) MP (2 procs) Free x64
    Built by: [B]7601[/B].17835.amd64fre.win7sp1_gdr.120503-2030
    System Uptime:[B]0 days 0:02:25.948[/B]
    BugCheck Code: [B]BugCheck A, {dc, 2, 1, fffff80002eb1405}[/B]
    Probably caused by :[B]ntkrnlmp.exe ( nt!KeStackAttachProcess+115 )[/B]
    BugCheck Info: [B]IRQL_NOT_LESS_OR_EQUAL (a)[/B]
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    BUGCHECK_STR:  0xA
    PROCESS_NAME: [B]System[/B]
    FAILURE_BUCKET_ID: [B]X64_0xA_nt!KeStackAttachProcess+115[/B]
    CPUID:        "Intel(R) Core(TM)2 Duo CPU     E7500  @ 2.93GHz"
    MaxSpeed:     2930
    CurrentSpeed: [B]2926[/B]
      BIOS Version                  A11
      BIOS Release Date             09/07/2009
      Manufacturer                  Dell Inc.
      Product Name                  Inspiron 545s
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Wed Oct 10 19:00:01.900 2012 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\101012-65317-01.dmp]
    Windows 7 Kernel Version [B]7601 [/B](Service Pack 1) MP (2 procs) Free x64
    Built by: [B]7601[/B].17835.amd64fre.win7sp1_gdr.120503-2030
    System Uptime:[B]0 days 0:02:22.617[/B]
    BugCheck Code: [B]BugCheck A, {df, 2, 1, fffff80002eb3405}[/B]
    Probably caused by :[B]ntkrnlmp.exe ( nt!KeStackAttachProcess+115 )[/B]
    BugCheck Info: [B]IRQL_NOT_LESS_OR_EQUAL (a)[/B]
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    BUGCHECK_STR:  0xA
    PROCESS_NAME: [B]System[/B]
    FAILURE_BUCKET_ID: [B]X64_0xA_nt!KeStackAttachProcess+115[/B]
    CPUID:        "Intel(R) Core(TM)2 Duo CPU     E7500  @ 2.93GHz"
    MaxSpeed:     2930
    CurrentSpeed: [B]2926[/B]
      BIOS Version                  A11
      BIOS Release Date             09/07/2009
      Manufacturer                  Dell Inc.
      Product Name                  Inspiron 545s
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Wed Oct 10 18:45:19.361 2012 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\101012-70309-01.dmp]
    Windows 7 Kernel Version [B]7601 [/B](Service Pack 1) MP (2 procs) Free x64
    Built by: [B]7601[/B].17835.amd64fre.win7sp1_gdr.120503-2030
    System Uptime:[B]0 days 0:04:15.077[/B]
    BugCheck Code: [B]BugCheck A, {dc, 2, 1, fffff80002efa405}[/B]
    Probably caused by :[B]ntkrnlmp.exe ( nt!KeStackAttachProcess+115 )[/B]
    BugCheck Info: [B]IRQL_NOT_LESS_OR_EQUAL (a)[/B]
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    BUGCHECK_STR:  0xA
    PROCESS_NAME: [B]System[/B]
    FAILURE_BUCKET_ID: [B]X64_0xA_nt!KeStackAttachProcess+115[/B]
    CPUID:        "Intel(R) Core(TM)2 Duo CPU     E7500  @ 2.93GHz"
    MaxSpeed:     2930
    CurrentSpeed: [B]2926[/B]
      BIOS Version                  A11
      BIOS Release Date             09/07/2009
      Manufacturer                  Dell Inc.
      Product Name                  Inspiron 545s
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Tue Oct  9 19:23:18.156 2012 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\100912-70231-01.dmp]
    Windows 7 Kernel Version [B]7601 [/B](Service Pack 1) MP (2 procs) Free x64
    Built by: [B]7601[/B].17835.amd64fre.win7sp1_gdr.120503-2030
    System Uptime:[B]0 days 0:04:37.888[/B]
    BugCheck Code: [B]BugCheck 1000007E, {ffffffffc0000005, 300000221, fffff88002fd9a28, fffff88002fd9280}[/B]
    Probably caused by :[B]ntkrnlmp.exe ( nt!KiStartSystemThread+16 )[/B]
    BugCheck Info: [B]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)[/B]
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME: [B]System[/B]
    BUGCHECK_STR:  0x7E
    FAILURE_BUCKET_ID: [B]X64_0x7E_BAD_IP_nt!KiStartSystemThread+16[/B]
    CPUID:        "Intel(R) Core(TM)2 Duo CPU     E7500  @ 2.93GHz"
    MaxSpeed:     2930
    CurrentSpeed: [B]2926[/B]
      BIOS Version                  A11
      BIOS Release Date             09/07/2009
      Manufacturer                  Dell Inc.
      Product Name                  Inspiron 545s
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Tue Oct  9 18:39:24.305 2012 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\100912-66206-01.dmp]
    Windows 7 Kernel Version [B]7601 [/B](Service Pack 1) MP (2 procs) Free x64
    Built by: [B]7601[/B].17835.amd64fre.win7sp1_gdr.120503-2030
    System Uptime:[B]0 days 0:02:57.038[/B]
    BugCheck Code: [B]BugCheck 1E, {ffffffffc0000096, fffff80002ec84aa, 0, 0}[/B]
    *** WARNING: Unable to verify checksum for win32k.sys
    Probably caused by :[B]ntkrnlmp.exe ( nt!KeStackAttachProcess+1ba )[/B]
    BugCheck Info: [B]KMODE_EXCEPTION_NOT_HANDLED (1e)[/B]
    BUGCHECK_STR:  0x1E_c0000096
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    FAILURE_BUCKET_ID: [B]X64_0x1E_c0000096_nt!KeStackAttachProcess+1ba[/B]
    CPUID:        "Intel(R) Core(TM)2 Duo CPU     E7500  @ 2.93GHz"
    MaxSpeed:     2930
    CurrentSpeed: [B]2926[/B]
      BIOS Version                  A11
      BIOS Release Date             09/07/2009
      Manufacturer                  Dell Inc.
      Product Name                  Inspiron 545s
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Mon Oct  8 23:22:02.237 2012 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\100812-28236-01.dmp]
    Windows 7 Kernel Version [B]7601 [/B](Service Pack 1) MP (2 procs) Free x64
    Built by: [B]7601[/B].17835.amd64fre.win7sp1_gdr.120503-2030
    System Uptime:[B]0 days 0:05:08.969[/B]
    BugCheck Code: [B]BugCheck A, {de, 2, 1, fffff80002f12405}[/B]
    *** WARNING: Unable to verify checksum for win32k.sys
    Probably caused by :[B]ntkrnlmp.exe ( nt!KeStackAttachProcess+115 )[/B]
    BugCheck Info: [B]IRQL_NOT_LESS_OR_EQUAL (a)[/B]
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    BUGCHECK_STR:  0xA
    PROCESS_NAME: [B]System[/B]
    FAILURE_BUCKET_ID: [B]X64_0xA_nt!KeStackAttachProcess+115[/B]
    CPUID:        "Intel(R) Core(TM)2 Duo CPU     E7500  @ 2.93GHz"
    MaxSpeed:     2930
    CurrentSpeed: [B]2926[/B]
      BIOS Version                  A11
      BIOS Release Date             09/07/2009
      Manufacturer                  Dell Inc.
      Product Name                  Inspiron 545s
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Mon Oct  8 22:27:27.986 2012 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\100812-28657-01.dmp]
    Windows 7 Kernel Version [B]7601 [/B](Service Pack 1) MP (2 procs) Free x64
    Built by: [B]7601[/B].17835.amd64fre.win7sp1_gdr.120503-2030
    System Uptime:[B]0 days 0:01:38.718[/B]
    BugCheck Code: [B]BugCheck 1E, {ffffffffc0000005, fffffa80068abbb0, 0, 7efa8000}[/B]
    Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+48d3d )[/B]
    BugCheck Info: [B]KMODE_EXCEPTION_NOT_HANDLED (1e)[/B]
    BUGCHECK_STR:  0x1E_c0000005_R
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME: [B]Updater.exe[/B]
    FAILURE_BUCKET_ID: [B]X64_0x1E_c0000005_R_nt!_??_::FNODOBFM::_string_+48d3d[/B]
    CPUID:        "Intel(R) Core(TM)2 Duo CPU     E7500  @ 2.93GHz"
    MaxSpeed:     2930
    CurrentSpeed: [B]2926[/B]
      BIOS Version                  A11
      BIOS Release Date             09/07/2009
      Manufacturer                  Dell Inc.
      Product Name                  Inspiron 545s
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Mon Oct  8 22:22:43.633 2012 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\100812-31325-01.dmp]
    Windows 7 Kernel Version [B]7601 [/B](Service Pack 1) MP (2 procs) Free x64
    Built by: [B]7601[/B].17835.amd64fre.win7sp1_gdr.120503-2030
    System Uptime:[B]0 days 0:05:28.366[/B]
    BugCheck Code: [B]BugCheck 1E, {ffffffffc0000096, fffff80002efe4aa, 0, 0}[/B]
    *** WARNING: Unable to verify checksum for win32k.sys
    Probably caused by :[B]ntkrnlmp.exe ( nt!KeStackAttachProcess+1ba )[/B]
    BugCheck Info: [B]KMODE_EXCEPTION_NOT_HANDLED (1e)[/B]
    BUGCHECK_STR:  0x1E_c0000096
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    FAILURE_BUCKET_ID: [B]X64_0x1E_c0000096_nt!KeStackAttachProcess+1ba[/B]
    CPUID:        "Intel(R) Core(TM)2 Duo CPU     E7500  @ 2.93GHz"
    MaxSpeed:     2930
    CurrentSpeed: [B]2926[/B]
      BIOS Version                  A11
      BIOS Release Date             09/07/2009
      Manufacturer                  Dell Inc.
      Product Name                  Inspiron 545s
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Mon Oct  8 20:51:48.826 2012 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\100812-34179-01.dmp]
    Windows 7 Kernel Version [B]7601 [/B](Service Pack 1) MP (2 procs) Free x64
    Built by: [B]7601[/B].17835.amd64fre.win7sp1_gdr.120503-2030
    System Uptime:[B]0 days 0:03:52.543[/B]
    BugCheck Code: [B]BugCheck A, {68f39, 2, 1, fffff80002f0e405}[/B]
    *** WARNING: Unable to verify checksum for win32k.sys
    Probably caused by :[B]ntkrnlmp.exe ( nt!KeStackAttachProcess+115 )[/B]
    BugCheck Info: [B]IRQL_NOT_LESS_OR_EQUAL (a)[/B]
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    BUGCHECK_STR:  0xA
    PROCESS_NAME: [B]System[/B]
    FAILURE_BUCKET_ID: [B]X64_0xA_nt!KeStackAttachProcess+115[/B]
    CPUID:        "Intel(R) Core(TM)2 Duo CPU     E7500  @ 2.93GHz"
    MaxSpeed:     2930
    CurrentSpeed: [B]2926[/B]
      BIOS Version                  A11
      BIOS Release Date             09/07/2009
      Manufacturer                  Dell Inc.
      Product Name                  Inspiron 545s
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Thu Oct 11 19:18:28.170 2012 (UTC - 4:00)**************************
    [/FONT]

    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    [FONT=lucida console]**************************Thu Oct 11 19:18:28.170 2012 (UTC - 4:00)**************************
    [COLOR=RED][B]adfs.SYS                    Mon Nov  3 11:48:14 2008 (490F2B4E)[/B][/COLOR]
    [COLOR=RED][B]PxHlpa64.sys                Tue Jun 23 19:16:35 2009 (4A416253)[/B][/COLOR]
    intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
    [COLOR=RED][B]intelide.sys                Mon Jul 13 19:19:48 2009 (4A5BC114)[/B][/COLOR]
    igdkmd64.sys                Wed Sep 23 15:22:57 2009 (4ABA7591)
    amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
    Ironx64.SYS                 Fri Nov 12 18:06:50 2010 (4CDDC88A)
    SYMDS64.SYS                 Tue Dec  7 19:16:58 2010 (4CFECE7A)
    SYMEFA64.SYS                Sun Mar 13 23:20:58 2011 (4D7D899A)
    SYMEVENT64x86.SYS           Thu Mar 24 19:02:36 2011 (4D8BCD8C)
    SRTSP64.SYS                 Tue Mar 29 22:46:12 2011 (4D929974)
    SRTSPX64.SYS                Tue Mar 29 22:46:18 2011 (4D92997A)
    SYMNETS.SYS                 Tue Apr 19 18:33:31 2011 (4DAE0DBB)
    Rt64win7.sys                Fri Jun 10 02:33:15 2011 (4DF1BAAB)
    athrx.sys                   Wed Mar 21 09:42:59 2012 (4F69DAE3)
    GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
    RTKVHD64.sys                Tue Jun 19 04:50:56 2012 (4FE03D70)
    avgtpx64.sys                Thu Jul 19 10:07:13 2012 (50081491)
    EraserUtilRebootDrv.sys     Tue Jul 31 19:36:50 2012 (50186C12)
    eeCtrl64.sys                Tue Jul 31 19:36:51 2012 (50186C13)
    mbam.sys                    Mon Aug 20 12:49:41 2012 (50326AA5)
    IDSvia64.sys                Tue Aug 28 22:48:40 2012 (503D8308)
    EX64.SYS                    Wed Sep  5 18:31:45 2012 (5047D2D1)
    ENG64.SYS                   Wed Sep  5 18:33:39 2012 (5047D343)
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Mon Oct  8 22:27:27.986 2012 (UTC - 4:00)**************************
    RTKVHD64.sys                Tue Jun  2 06:15:09 2009 (4A24FBAD)
    athrx.sys                   Fri Oct 23 21:49:44 2009 (4AE25D38)
    [/FONT]
    http://www.carrona.org/drivers/driver.php?id=adfs.SYS
    http://www.carrona.org/drivers/driver.php?id=PxHlpa64.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=intelide.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=amdxata.sys
    http://www.carrona.org/drivers/driver.php?id=Ironx64.SYS
    http://www.carrona.org/drivers/driver.php?id=SYMDS64.SYS
    http://www.carrona.org/drivers/driver.php?id=SYMEFA64.SYS
    http://www.carrona.org/drivers/driver.php?id=SYMEVENT64x86.SYS
    http://www.carrona.org/drivers/driver.php?id=SRTSP64.SYS
    http://www.carrona.org/drivers/driver.php?id=SRTSPX64.SYS
    http://www.carrona.org/drivers/driver.php?id=SYMNETS.SYS
    http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys
    http://www.carrona.org/drivers/driver.php?id=athrx.sys
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=avgtpx64.sys
    http://www.carrona.org/drivers/driver.php?id=EraserUtilRebootDrv.sys
    http://www.carrona.org/drivers/driver.php?id=eeCtrl64.sys
    http://www.carrona.org/drivers/driver.php?id=mbam.sys
    http://www.carrona.org/drivers/driver.php?id=IDSvia64.sys
    http://www.carrona.org/drivers/driver.php?id=EX64.SYS
    http://www.carrona.org/drivers/driver.php?id=ENG64.SYS
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=athrx.sys
     
    #2 usasma, Oct 12, 2012
    Last edited: Oct 12, 2012
  3. zagfreak

    zagfreak New Member

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    Thanks so much! No, it does not shutdown / reboot in Safe Mode. I will try these steps when I get home later today. One question- you say:

    "IMMEDIATELY install and update the free anti-virus, then check to ensure that the Windows Firewall is turned on.
    - check to see if this fixes the BSOD's
    Do I go to Control Panel, System and Security?- Then what?


    Thanks again! I will post results after I run your steps









     
  4. usasma

    usasma Fantastic Member
    Microsoft Community Contributor

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    Go to Start
    Type in "firewall.cpl" (without the quotes)
    When firewall.cpl appears at the top of the search box, press the "ENTER" key

    Alternatively:
    - press the "Windows" key and the "R" key simultaneously to open the Run dialog
    - type in "firewall.cpl" (without the quotes)
    - press the "OK" button to run the command
     
  5. zagfreak

    zagfreak New Member

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  6. zagfreak

    zagfreak New Member

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    When i go to "Turn Windows Firewall on or off" it takes me to: "Update your firewall settings. Windows firewall is not using the recommended settings." Thereis bar to the right of that that says "Use recommended settings", but when i click on it i get: "Windows Firewall can't change soem of your settings, error code 0X80070424" ???

    There isn't a place that just says turn off or on?
     
  7. zagfreak

    zagfreak New Member

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    Not going good. Have no idea where to find adfs.sys driver update. Not sure what specific IDE Storage driver I need from Intel? I believe I updated the Graphic Ones- well, one was a zip file which I need to unzip. On a side note, I jave a yellow exclamation point next to "Security Processor Loader Driver"
     
  8. usasma

    usasma Fantastic Member
    Microsoft Community Contributor

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    This Norton link works for me: http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20080710133834EN
    If it doesn't work for you, I'd have to suspect an infection.
    In that case, run several of the free scans here (in case your Norton is corrupted): Free Online AntiMalware Resources

    You can't do the firewall thing until AFTER you've un-installed Norton. Norton is controlling your firewall now - and once it's removed you'll (most likely) be able to change it.

    To update adfs.sys - install the latest version of Adobe Reader: http//www.adobe.com/downloads

    In most cases the exclamation point by the Security Processor Loader will go away once all the other problems are solved. If it doesn't, post back for further suggestions

    Most important is scanning with other scanners to ensure that all malware is off your system (I suspect that the malware has taken over your Norton - that's why I suggest other scans). Without doing that, the rest of the stuff won't do much at all.

    We'll fix the rest of the drivers if the system continues to BSOD after removing the malware.
     
  9. zagfreak

    zagfreak New Member

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    Thanks so much for your patience- here is where I am at 1) I was able to connect to the Norton link and I removed all Norton from PC. 2) went to Windows Firewall and still had same issue as noted above- no on-off, and same error when I click on "recommended settings" 3) Went to Adobe Dowloads and went to download latest Reader and it said I already have latest version 4) Ran ESET anit-virus (u didn't say it would take an hour and a half :) haha.. found 64 issues and fixed em all- tried Windows Firewall after that, but still same issue 5) after all this, still I have a yellow exclamation point next to "Security Processor Loader Driver"

    6) Reminder- I still have no clue as to what exact Intel Drivers I need (and how to get them) for:

    intelide.sys Mon Jul 13 19:19:48 2009 (4A5BC114)
    Intel IDE storage driver
    http://www.carrona.org/drivers/driver.php?id=intelide.sys

    I went to Intel again and tried to dowload their Intel Driver Update Utility" and I get the same error: "Failed to download due to web compatibility, firewall or installation issue"?

    Obviously, all this is being done in "Safe Mode With Networking".. I haven't tried to restart yet. But I assume I will get BSOD? I guess I will restart and post what happens. Thanks again


    P.S- I have dowloaded several programs through this whole process- Avast free anti virus, Malwarebytes, CPZ-U, RAMMon, to name a few and these arestill loaded.


    Heading out for the day, will check back later and hope to end this! :)So cool how you are taking your time to help!
     
  10. zagfreak

    zagfreak New Member

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    UPDATE: tried to restart and it rebooted- lately I have not been getting BSOD- it just goes right to a reboot and it comes up to the screen with Safe Node options. The last 8or so times I have restarted, this has been the case..
     
  11. usasma

    usasma Fantastic Member
    Microsoft Community Contributor

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