BSOD hal.dll+1bb57

#1
I have had a few crashes in the past week. Could someone please help me analyze the dump file which i have uploaded.
 


Attachments

kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#2
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {841ec60, f, 1, fffff8033ffb1b57}

*** WARNING: Unable to verify timestamp for cpuz138_x64.sys
*** ERROR: Module load completed but symbols could not be loaded for cpuz138_x64.sys
Probably caused by : cpuz138_x64.sys ( cpuz138_x64+2104 )

Followup: MachineOwner
Hi,
this is down to either CPU-z or a third part system application which diagnoses your pc's spec. I can't remember the actual name of the app but it's usually called something like 'Systemcare' or similar. Anyway try removing said app and see if the bsod stops.
 


#3
I have uninstalled cpu-z for the time being to see if that helps
 


kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#4
Ok Pickle.. If you get any new dump files please post.
 


This website is not affiliated, owned, or endorsed by Microsoft Corporation. It is a member of the Microsoft Partner Program.