Windows 7 BSOD - happens randomly when in game, watching youtube movie, or just using computer for other task.

nunu87 · Aug 24, 2012

Heya,
I'll try give the maximum information about my system first, here we go :

Proc:Intel® Core™ 2 Duo E8400 (bought the 06/27/2008)
- CM:Asus P5Q Pro
- Boitier:Cooler Master Centurion 590
- ram:G.Skill Kit Extreme2 2 x 2 Go PC6400 PQ DDR2 800
- Ventirad: Noctua NH-U12P
- Alim: Enermax Liberty 400w
- OS: Win7 64 bits

Since he happens randomly i can't give u the exact BSOD error, but i'll try update next time it happens. As asked, i joined the .rar with all infos about my system / cpuZ / RaMmon. As u can see my FSB is overclock, CPU Ratio Setting set to 9 and everything else to auto. I never had this issue before, so i think its a recent driver issue.

Also, i checked my RAM with Win7 tool, and everything seems fine.

Thx in advance, tell me if u need something else.

[EDIT] I changed BIOS settings to default then overclocked again with only FSB / CPU Ratio 9 to match with RAM (800hz)
Then i started Orthos to test my ram, after 3 hours (Self-test 20K passed!) i don't have any error or crash.

usasma · Aug 26, 2012

While we're testing for BSOD's, please remove the overclock and set the system to default values. Feel free to resume the overclock once the system is stable.
*****
The Asus P5 series of motherboards sometimes have problems using the "Auto" setting for RAM. Please visit the G.Skill website to get the recommended timings/settings/voltages for your RAM - and then set it manually in the BIOS (in other words, DO NOT use the "Auto" setting).
*****
I ran 8 memory dumps
There were 6 different BSOD error codes cited
and 6 different causes blamed

This is most likely a hardware problem. They (hardware problems) are usually caused by one of these things:
- borked (broken) hardware (several different procedures used to isolate the problem device)
- overclocking - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
- compatibility issues (3rd party hardware/drivers)
- low-level driver problems
- or even malware (scanned for when we ask for hardware diagnostics from Link Removed - Invalid URL or Link Removed - Invalid URL ).
*****
Please turn Driver Verifier off. To do this, open up verifier and select "Delete existing settings" and click on the "Finish" button. Reboot to have the changes take effect.
*****

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :
ASACPI.sys Sun Mar 27 22:30:36 2005 (42476C4C)
Asus ATK0110 ACPI Utility (a known BSOD maker in Win7). Also a part of the Asus PCProbe and AISuite Utilities
Link Removed - Invalid URL

xusb21.sys Wed Apr 8 10:28:44 2009 (49DCB49C)
XBox USB wireless controller - A known cause of BSOD's, and no known updates are available - un-install from your system.
Link Removed

RTKVHD64.sys Fri May 22 14:04:20 2009 (4A16E924)
Realtek High Definition Audio Function Driver
Link Removed

L1E62x64.sys Thu Jun 11 02:45:22 2009 (4A30A802)
Atheros AR8121/AR8113/AR8114 PCI-E Ethernet Controller (NDIS6.20)
Link Removed

Sandra.sys Fri Aug 7 18:44:51 2009 (4A7CAE63)
SiSoft Sandra - it's old, just un-install it.
Link Removed
*****
Analysis:

The following is for information purposes only.

Code:

[FONT=lucida console]**************************Fri Aug 24 18:04:59.205 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\082512-47159-01.dmp]
Windows 7 Kernel Version [B]7601 [/B](Service Pack 1) MP (2 procs) Free x64
Built by: [B]7601[/B].17835.amd64fre.win7sp1_gdr.120503-2030
System Uptime:[B]0 days 2:11:38.641[/B]
BugCheck Code: [B]BugCheck 24, {1904fb, fffff88008406078, fffff880084058d0, fffff80002f0e9c4}[/B]
Probably caused by :[B]memory_corruption ( nt!MmCopyToCachedPage+524 )[/B]
BugCheck Info: [B]NTFS_FILE_SYSTEM (24)[/B]
DEFAULT_BUCKET_ID: [B]VERIFIER_ENABLED_VISTA_MINIDUMP[/B]
BUGCHECK_STR:  0x24
PROCESS_NAME: [B]AvastSvc.exe[/B]
FAILURE_BUCKET_ID: [B]X64_0x24_VRF_nt!MmCopyToCachedPage+524[/B]
CPUID:        "Intel(R) Core(TM)2 Duo CPU     E8400  @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed:[B]3599[/B]
  BIOS Version                  1104   
  BIOS Release Date             07/31/2008
  Manufacturer                  System manufacturer
  Product Name                  P5Q-PRO
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Aug 24 14:46:50.516 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\082412-43321-01.dmp]
Windows 7 Kernel Version [B]7601 [/B](Service Pack 1) MP (2 procs) Free x64
Built by: [B]7601[/B].17835.amd64fre.win7sp1_gdr.120503-2030
System Uptime:[B]0 days 0:24:32.952[/B]
BugCheck Code: [B]BugCheck 1E, {ffffffffc000001d, fffffa8007d39e63, 0, fffffa8007d39e00}[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+48d3d )[/B]
BugCheck Info: [B]KMODE_EXCEPTION_NOT_HANDLED (1e)[/B]
BUGCHECK_STR:  0x1E_c000001d
DEFAULT_BUCKET_ID: [B]VERIFIER_ENABLED_VISTA_MINIDUMP[/B]
PROCESS_NAME: [B]wlcomm.exe[/B]
FAILURE_BUCKET_ID: [B]X64_0x1E_c000001d_VRF_BAD_IP_nt!_??_::FNODOBFM::_string_+48d3d[/B]
CPUID:        "Intel(R) Core(TM)2 Duo CPU     E8400  @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed:[B]3599[/B]
  BIOS Version                  1104   
  BIOS Release Date             07/31/2008
  Manufacturer                  System manufacturer
  Product Name                  P5Q-PRO
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Aug 23 21:18:07.458 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\082412-15350-01.dmp]
Windows 7 Kernel Version [B]7601 [/B](Service Pack 1) MP (2 procs) Free x64
Built by: [B]7601[/B].17835.amd64fre.win7sp1_gdr.120503-2030
System Uptime:[B]0 days 0:02:53.770[/B]
BugCheck Code: [B]BugCheck 3B, {c0000005, fffff88004e70fa6, fffff88009753ad0, 0}[/B]
Probably caused by :[B]hardware ( atikmdag+3e6fa6 )[/B]
BugCheck Info: [B]SYSTEM_SERVICE_EXCEPTION (3b)[/B]
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME: [B]firefox.exe[/B]
FAILURE_BUCKET_ID: [B]X64_IP_MISALIGNED_atikmdag.sys[/B]
CPUID:        "Intel(R) Core(TM)2 Duo CPU     E8400  @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed:[B]3599[/B]
  BIOS Version                  1104   
  BIOS Release Date             07/31/2008
  Manufacturer                  System manufacturer
  Product Name                  P5Q-PRO
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Aug 23 21:14:31.605 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\082412-16536-01.dmp]
Windows 7 Kernel Version [B]7601 [/B](Service Pack 1) MP (2 procs) Free x64
Built by: [B]7601[/B].17835.amd64fre.win7sp1_gdr.120503-2030
System Uptime:[B]0 days 0:05:06.041[/B]
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
BugCheck Code: [B]BugCheck 1000007E, {ffffffffc0000005, fffff88004eca8c8, fffff88005bfeb38, fffff88005bfe390}[/B]
Probably caused by :[B]atikmdag.sys ( atikmdag+4588c8 )[/B]
BugCheck Info: [B]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)[/B]
PROCESS_NAME: [B]System[/B]
BUGCHECK_STR:  0x7E
DEFAULT_BUCKET_ID:  NULL_CLASS_PTR_DEREFERENCE
FAILURE_BUCKET_ID: [B]X64_0x7E_atikmdag+4588c8[/B]
CPUID:        "Intel(R) Core(TM)2 Duo CPU     E8400  @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed:[B]3599[/B]
  BIOS Version                  1104   
  BIOS Release Date             07/31/2008
  Manufacturer                  System manufacturer
  Product Name                  P5Q-PRO
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Aug 23 21:08:52.657 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\082412-42338-01.dmp]
Windows 7 Kernel Version [B]7601 [/B](Service Pack 1) MP (2 procs) Free x64
Built by: [B]7601[/B].17835.amd64fre.win7sp1_gdr.120503-2030
System Uptime:[B]0 days 0:05:53.093[/B]
BugCheck Code: [B]BugCheck 50, {fffff50001e18b40, 1, fffff80002e9673d, 7}[/B]
Probably caused by :[B]memory_corruption ( nt!MiInitializePfn+ed )[/B]
BugCheck Info: [B]PAGE_FAULT_IN_NONPAGED_AREA (50)[/B]
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0x50
PROCESS_NAME: [B]plugin-contain[/B]
FAILURE_BUCKET_ID: [B]X64_0x50_nt!MiInitializePfn+ed[/B]
CPUID:        "Intel(R) Core(TM)2 Duo CPU     E8400  @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed:[B]3599[/B]
  BIOS Version                  1104   
  BIOS Release Date             07/31/2008
  Manufacturer                  System manufacturer
  Product Name                  P5Q-PRO
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Aug 23 19:40:02.202 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\082412-42525-01.dmp]
Windows 7 Kernel Version [B]7601 [/B](Service Pack 1) MP (2 procs) Free x64
Built by: [B]7601[/B].17835.amd64fre.win7sp1_gdr.120503-2030
System Uptime:[B]0 days 8:03:30.638[/B]
BugCheck Code: [B]BugCheck D1, {90, 2, 1, fffff88001881943}[/B]
*** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :[B]tcpip.sys ( tcpip+62943 )[/B]
BugCheck Info: [B]DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)[/B]
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0xD1
PROCESS_NAME: [B]System[/B]
FAILURE_BUCKET_ID: [B]X64_0xD1_tcpip+62943[/B]
CPUID:        "Intel(R) Core(TM)2 Duo CPU     E8400  @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed:[B]3599[/B]
  BIOS Version                  1104   
  BIOS Release Date             07/31/2008
  Manufacturer                  System manufacturer
  Product Name                  P5Q-PRO
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Aug 23 01:19:35.248 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\082312-24663-01.dmp]
Windows 7 Kernel Version [B]7601 [/B](Service Pack 1) MP (2 procs) Free x64
Built by: [B]7601[/B].17835.amd64fre.win7sp1_gdr.120503-2030
System Uptime:[B]0 days 5:08:55.684[/B]
BugCheck Code: [B]BugCheck 1E, {ffffffffc0000005, fffff88002e15f3f, 1, 103}[/B]
*** ERROR: Module load completed but symbols could not be loaded for tdx.sys
*** WARNING: Unable to verify timestamp for aswTdi.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswTdi.SYS
Probably caused by :[B]tdx.sys ( tdx+4f3f )[/B]
BugCheck Info: [B]KMODE_EXCEPTION_NOT_HANDLED (1e)[/B]
BUGCHECK_STR:  0x1E_c0000005_R
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME: [B]AvastSvc.exe[/B]
FAILURE_BUCKET_ID: [B]X64_0x1E_c0000005_R_tdx+4f3f[/B]
CPUID:        "Intel(R) Core(TM)2 Duo CPU     E8400  @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed:[B]3599[/B]
  BIOS Version                  1104   
  BIOS Release Date             07/31/2008
  Manufacturer                  System manufacturer
  Product Name                  P5Q-PRO
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Aug 22 11:51:16.012 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\082212-43524-01.dmp]
Windows 7 Kernel Version [B]7601 [/B](Service Pack 1) MP (2 procs) Free x64
Built by: [B]7601[/B].17835.amd64fre.win7sp1_gdr.120503-2030
System Uptime:[B]0 days 0:01:21.448[/B]
BugCheck Code: [B]BugCheck D1, {0, 2, 1, fffff88002fd85c1}[/B]
*** ERROR: Module load completed but symbols could not be loaded for tdx.sys
*** WARNING: Unable to verify timestamp for aswTdi.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswTdi.SYS
Probably caused by :[B]tdx.sys ( tdx+55c1 )[/B]
BugCheck Info: [B]DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)[/B]
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0xD1
PROCESS_NAME: [B]firefox.exe[/B]
FAILURE_BUCKET_ID: [B]X64_0xD1_tdx+55c1[/B]
CPUID:        "Intel(R) Core(TM)2 Duo CPU     E8400  @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed:[B]3599[/B]
  BIOS Version                  1104   
  BIOS Release Date             07/31/2008
  Manufacturer                  System manufacturer
  Product Name                  P5Q-PRO
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/FONT]

3rd Party Drivers:

The following is for information purposes only. Any drivers in red should be updated.

Code:

[FONT=lucida console]**************************Fri Aug 24 18:04:59.205 2012 (UTC - 4:00)**************************
[B]ASACPI.sys                  Sun Mar 27 22:30:36 2005 (42476C4C)[/B]
xusb21.sys                  Wed Apr  8 10:28:44 2009 (49DCB49C)
RTKVHD64.sys                Fri May 22 14:04:20 2009 (4A16E924)
L1E62x64.sys                Thu Jun 11 02:45:22 2009 (4A30A802)
intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
Sandra.sys                  Fri Aug  7 18:44:51 2009 (4A7CAE63)
amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
sptd.sys                    Tue Aug 24 02:13:12 2010 (4C7362F8)
PROCEXP141.SYS              Fri Jan 21 19:39:39 2011 (4D3A274B)
MijXfilt.sys                Thu Nov 10 04:59:45 2011 (4EBBA091)
AtihdW76.sys                Thu Feb 23 07:30:12 2012 (4F463154)
atikmpag.sys                Thu May 24 15:54:34 2012 (4FBE91FA)
atikmdag.sys                Thu May 24 16:31:32 2012 (4FBE9AA4)
aswFsBlk.SYS                Tue Aug 21 05:04:55 2012 (50334F37)
aswMonFlt.sys               Tue Aug 21 05:05:00 2012 (50334F3C)
aswTdi.SYS                  Tue Aug 21 05:05:01 2012 (50334F3D)
aswrdr2.sys                 Tue Aug 21 05:05:16 2012 (50334F4C)
aswSP.SYS                   Tue Aug 21 05:05:54 2012 (50334F72)
aswSnx.SYS                  Tue Aug 21 05:05:56 2012 (50334F74)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Aug 24 14:46:50.516 2012 (UTC - 4:00)**************************
cpuz135_x64.sys             Wed Sep 21 04:23:41 2011 (4E799F0D)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Aug 23 19:40:02.202 2012 (UTC - 4:00)**************************
aswFsBlk.SYS                Tue Jul  3 12:13:12 2012 (4FF31A18)
aswMonFlt.sys               Tue Jul  3 12:13:24 2012 (4FF31A24)
aswTdi.SYS                  Tue Jul  3 12:13:33 2012 (4FF31A2D)
aswrdr2.sys                 Tue Jul  3 12:13:43 2012 (4FF31A37)
aswSP.SYS                   Tue Jul  3 12:14:23 2012 (4FF31A5F)
aswSnx.SYS                  Tue Jul  3 12:14:27 2012 (4FF31A63)
[/FONT]

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nunu87 · Sep 8, 2012

Hello again,

Sorry to reply only now, i was really busy with other IRL issues.
So after a week of test, my pc seems back to normal, no more BSOD at all. I followed ur guide step by step, and u was 100% right about the memory.
I canceled the overclock for a while, reseted the bios with default settings, and check the ram. It was on auto of course, i changed to manual and set the ram to 5 5 12, after some research about my ram voltage.
It fixed the BSOD issues for good.

I think i should follow ur guide to the end, and update / uninstall this drivers, i also notice some software crash with 12.4 catalyst drivers so i should update them to 12.6 for more stability...

Thanks a lot for ur help, u guys are real pro.

nunu87 · Sep 17, 2012

Sorry to bump this, but i got a new crash recently.

Here the issue : i was watching 2 1080p stream at the same time, one in full screen then i noticed my ATI driver (graphic card driver) just lost the source and reloaded, of course flash droped too and both screen was green. Then i crashed. U can see the error message in the .jpeg i joined.

I heard it could be a flash player issue with 3D acceleration, so i disable it in flash.

usasma · Sep 18, 2012

Please zip up and upload the memory dump. They're located in C:\Windows\Minidump

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Windows 7 BSOD - happens randomly when in game, watching youtube movie, or just using computer for other task.

nunu87

Well-Known Member

Attachments

usasma

usasma

Fantastic Member

nunu87

Well-Known Member

nunu87

Well-Known Member

Attachments

usasma

Fantastic Member

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