BSOD help needed - log pasted

#1
Hi,
For the 3rd time (I noticed this BSOD happens every 3 weeks!) I get a BSOD once again when webcam is on but this time the BSOD log is different to last 2 times which were the same (webcam lvrs one). This time its (See log below). Problem is I closed down the actual screen dump box that came up after my pc rebooted. But I used a program to find the log info. I dont want to download the windows kit thingy that is 700mb!! I have a low data allowance and cant afford to download 700mbs so that one is out for me. I cant retrieve the proper dmp file sorry so the below is the best I can go on. Please help me with what it means, what could be wrong?
Cheers, Chelle

Fs_Rec.sys
Fs_Rec.sys+23
0x88c90000
File System Recognizer Driver
6.1.7600.16385 (win7_rtm.090713-1255)
C:\Windows\system32\drivers\Fs_Rec.sys

ndis.sys
ndis.sys+37481
0x88c99000
0x88d50000
0x4a5bbf58
NDIS 6.20 driver
6.1.7600.16385 (win7_rtm.090713-1255)
C:\Windows\system32\drivers\ndis.sys
IRQL_NOT_LESS_OR_EQUAL
 


Captain Jack

Extraordinary Member
#2
Hello !! Welcome to Seven Support Forum !!

We need the Minidumps to analysis BSOD !! Check this link Click here for instructions

Hope this helps,
Captain
 


#3
Oh thank you. I have now followed your advice and now I have zipped the dump and attached here. Let me know what you see and what can be analysed. Many thanks! :)
 


Attachments

Captain Jack

Extraordinary Member
#4
Hello Chelle,

The Dump didn't give us more information. Few things i noticed are there are some out-dated drivers which you need to update it immediately. I have listed them below.

Then download MemTest86+ and burn it to a disk and run Memory Test for 6 passes

Out Dated Drivers

Code:
[COLOR=Navy]purendis.sys Thu Jan 03 06:09:58 2008
pnarp.sys    Tue Apr 01 14:15:39 2008
LVUSBSta.sys Sat Jul 26 20:29:36 2008
lvrs.sys     Sat Jul 26 20:35:18 2008
LV302V32.SYS Sat Jul 26 20:35:07 2008
lv302af.sys  Sat Jul 26 20:29:32 2008
000.fcl      Fri Sep 26 18:41:12 2008
Fs_Rec.sys   unavailable (00000000)[/COLOR]
Check this for help in updating Drivers: Drivers and Downloads

Bugcheck:

Code:
[FONT=Book Antiqua][COLOR=Navy]Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Wed Jul  7 21:34:44.854 2010 (GMT+5)
System Uptime: 0 days 8:40:00.546
BUGCHECK_STR:  0xA
PROCESS_NAME:  svchost.exe[/COLOR][/FONT]
Hope this helps,
Captain
 


#5
Thanks! :) That really helps. I am relieved to hear its nothing toooo serious only outdated drivers so I will get to it now and I think I will have to buy a new webcam for Win 7 because I checked for drivers for the webcam I use and there are no update drivers. If I need more help I will come back here and post. Cheers :)
 


#6
Sorry I have to post again. I dont understand how to downloadn Memtest86+ Its confusing! Which file do I download? Thanks :)
 


Captain Jack

Extraordinary Member
#7
MemTest86+ Memtest86+ - Advanced Memory Diagnostic Tool is a Advance Memory Diagnostic Tool that will check to make sure your RAM is in good condition. The Windows in-build one is not effective.

Hope this helps,
Captain
 


#8
No no no no I meant which file to download there?
 


#10
Thanks :) I will go and open the file. Do I click on the .iso file after I unzip?
 


Captain Jack

Extraordinary Member
#11
Burn the ISO to a disk then boot with that disk you could use ImgBurn software.
 


#12
ok umm may I ask why? I'm not really sure how to do any of this? I have just burnt the iso file (Small single file) to a cd in nero express by adding the file to the cd then burning it, hope that was right?
 


Captain Jack

Extraordinary Member
#13
Yup !! Nero Express is fine ;)
 


#14
Ok great :) but how do I use this boot cd I have made? Sorry I am not as techy as I used to be and this is a new problem for me with the bsod and win 7
 


Captain Jack

Extraordinary Member
#15
Hello,

Put the disk in and reboot your PC then it will ask you whether you want to boot from the disk then it self explanatory
 


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