BSOD help needed - log pasted

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by gypsysnail, Jul 7, 2010.

  1. gypsysnail

    gypsysnail New Member

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    Hi,
    For the 3rd time (I noticed this BSOD happens every 3 weeks!) I get a BSOD once again when webcam is on but this time the BSOD log is different to last 2 times which were the same (webcam lvrs one). This time its (See log below). Problem is I closed down the actual screen dump box that came up after my pc rebooted. But I used a program to find the log info. I dont want to download the windows kit thingy that is 700mb!! I have a low data allowance and cant afford to download 700mbs so that one is out for me. I cant retrieve the proper dmp file sorry so the below is the best I can go on. Please help me with what it means, what could be wrong?
    Cheers, Chelle

    Fs_Rec.sys
    Fs_Rec.sys+23
    0x88c90000
    File System Recognizer Driver
    6.1.7600.16385 (win7_rtm.090713-1255)
    C:\Windows\system32\drivers\Fs_Rec.sys

    ndis.sys
    ndis.sys+37481
    0x88c99000
    0x88d50000
    0x4a5bbf58
    NDIS 6.20 driver
    6.1.7600.16385 (win7_rtm.090713-1255)
    C:\Windows\system32\drivers\ndis.sys
    IRQL_NOT_LESS_OR_EQUAL
     
  2. Captain Jack

    Captain Jack Extraordinary Member

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    Hello !! Welcome to Seven Support Forum !!

    We need the Minidumps to analysis BSOD !! Check this link Click here for instructions

    Hope this helps,
    Captain
     
  3. gypsysnail

    gypsysnail New Member

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    Oh thank you. I have now followed your advice and now I have zipped the dump and attached here. Let me know what you see and what can be analysed. Many thanks! :)
     

    Attached Files:

  4. Captain Jack

    Captain Jack Extraordinary Member

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    Hello Chelle,

    The Dump didn't give us more information. Few things i noticed are there are some out-dated drivers which you need to update it immediately. I have listed them below.

    Then download MemTest86+ and burn it to a disk and run Memory Test for 6 passes

    Out Dated Drivers

    Code:
    [COLOR=Navy]purendis.sys Thu Jan 03 06:09:58 2008
    pnarp.sys    Tue Apr 01 14:15:39 2008
    LVUSBSta.sys Sat Jul 26 20:29:36 2008
    lvrs.sys     Sat Jul 26 20:35:18 2008
    LV302V32.SYS Sat Jul 26 20:35:07 2008
    lv302af.sys  Sat Jul 26 20:29:32 2008
    000.fcl      Fri Sep 26 18:41:12 2008
    Fs_Rec.sys   unavailable (00000000)[/COLOR]
    Check this for help in updating Drivers: Drivers and Downloads

    Bugcheck:

    Code:
    [FONT=Book Antiqua][COLOR=Navy]Built by: 7600.16539.x86fre.win7_gdr.100226-1909
    Debug session time: Wed Jul  7 21:34:44.854 2010 (GMT+5)
    System Uptime: 0 days 8:40:00.546
    BUGCHECK_STR:  0xA
    PROCESS_NAME:  svchost.exe[/COLOR][/FONT]
    Hope this helps,
    Captain
     
  5. gypsysnail

    gypsysnail New Member

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    Thanks! :) That really helps. I am relieved to hear its nothing toooo serious only outdated drivers so I will get to it now and I think I will have to buy a new webcam for Win 7 because I checked for drivers for the webcam I use and there are no update drivers. If I need more help I will come back here and post. Cheers :)
     
  6. gypsysnail

    gypsysnail New Member

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    Sorry I have to post again. I dont understand how to downloadn Memtest86+ Its confusing! Which file do I download? Thanks :)
     
  7. Captain Jack

    Captain Jack Extraordinary Member

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    MemTest86+ Memtest86+ - Advanced Memory Diagnostic Tool is a Advance Memory Diagnostic Tool that will check to make sure your RAM is in good condition. The Windows in-build one is not effective.

    Hope this helps,
    Captain
     
  8. gypsysnail

    gypsysnail New Member

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    No no no no I meant which file to download there?
     
  9. Captain Jack

    Captain Jack Extraordinary Member

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  10. gypsysnail

    gypsysnail New Member

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    Thanks :) I will go and open the file. Do I click on the .iso file after I unzip?
     
  11. Captain Jack

    Captain Jack Extraordinary Member

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    Burn the ISO to a disk then boot with that disk you could use ImgBurn software.
     
  12. gypsysnail

    gypsysnail New Member

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    ok umm may I ask why? I'm not really sure how to do any of this? I have just burnt the iso file (Small single file) to a cd in nero express by adding the file to the cd then burning it, hope that was right?
     
  13. Captain Jack

    Captain Jack Extraordinary Member

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    Yup !! Nero Express is fine ;)
     
  14. gypsysnail

    gypsysnail New Member

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    Ok great :) but how do I use this boot cd I have made? Sorry I am not as techy as I used to be and this is a new problem for me with the bsod and win 7
     
  15. Captain Jack

    Captain Jack Extraordinary Member

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    Hello,

    Put the disk in and reboot your PC then it will ask you whether you want to boot from the disk then it self explanatory
     

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