BSOD help please

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by queijao, Nov 20, 2009.

  1. queijao

    queijao New Member

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    Hello, i am getting this BSOD on my windows 7 ultimate, i upgraded from vista ultimate to windows 7 ultimate, there is the info of the BSOD:
    Problem signature:
    Event Name Problem: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 2070

    Additional information about the problem:
    BCCode: 1000007E
    BCP1: C0000005
    BCP2: 00000000
    BCP3: 8AAEEEC4
    BCP4: 8AAEEAA0
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\111909-36207-01.dmp
    C:\Users\QUIJAO\AppData\Local\Temp\WER-95285-0.sysdata.xml

    Read our privacy statement online:
    Windows 7 Privacy Highlights - Microsoft Windows

    If the online privacy statement is not available, read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt

    I really need that someone helps me with this problem :)

    CHEERS
     
  2. kemical

    kemical Windows Forum Admin
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    Hi queijao,

    If you run the compatibility advisor it may tell you what is causing the problem:
    Windows 7 Upgrade Advisor - Download - Microsoft Windows

    Also if you 'upgraded' then it's becoming apparent that a clean install is a possible solution. We have had many users complaining of issues after upgrading with the solution almost always being to do a clean install.

    Lastly, blue screens are usually caused by driver/hardware conflict so make sure you have the latest drivers. If you have already obtained said drivers, see if your system bios needs updating.
     
  3. queijao

    queijao New Member

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    hello and thanks for the help, i did a clean install, upgraded the bios and the drivers but the problem persists
    any help?
     
  4. Saltgrass

    Saltgrass Excellent Member
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    You may be able to read the WER-95285-0.sysdata.xml file. Let us know if something familiar shows up.

    If you can, start in Safe mode and disable anything you do not need, like network adapters.

    Check the Event Viewer to see if any Warnings or Errors might help point to the offending device.

    Unplug anything you can, including second monitors.
     
  5. kemical

    kemical Windows Forum Admin
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    When exactly are the blue screens occuring? Are they random or do they happen when you are doing something particular?

    Another possible cause can be faulty RAM.. Try using this app: Memtest86+ - Advanced Memory Diagnostic Tool

    Test only one stick at a time so you know which one is the faulty one. Full instructions are on the above web page.
     
  6. queijao

    queijao New Member

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    i get this error when i am not on my computer about 3 hours :b
     
  7. kemical

    kemical Windows Forum Admin
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    So your saying it happens when it's been sat there doing nothing for 3hrs? Is it in hibernation, sleep or screensaver?
     
  8. queijao

    queijao New Member

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    i get this problem solved :) thanks for all the help guys
     
  9. kemical

    kemical Windows Forum Admin
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    Great news! Thanks for updating your post... What was the final solution?
     

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