BSOD help please

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by Jay Apostol, Nov 2, 2012.

  1. Jay Apostol

    Jay Apostol New Member

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    Im having a frequent BSOD everytime I play a game or even just surfing the web it says IRQ_NOT_EQUAL_OR_LESS. I run Mem test and Chkdsk and theres no errors or problems.. Theres no overheating issue coz my GPU is at 54 when gaming and 40 on CPU.. Please help.. I attached the zip file for info.

    Here are my PC SPECS:


    CPU: Phenom II X4 3.2
    Memory: KINGSTON HYPER X 1800 8GB
    SSD: OCZ AGILITY 2
    HDD: WD CAVIAR BLACK
    GPU: RADEON 6950
    PSU: Coolermaster Silent Pro 700W
    MOBO: ASUS M4A87TD USB#

    I would really appreciate it for some response. Thank you so much
     

    Attached Files:

  2. Jay Apostol

    Jay Apostol New Member

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    Help please :(
     
  3. usasma

    usasma Fantastic Member
    Microsoft Community Contributor

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    SP1 isn't installed, please do the following:
    We've seen a number of BSOD issues with SSD's. Here's the information that I've compiled so far:
    You have 3 hard drives - what is the make, model, and wattage of your Power Supply? How old is it?

    MSI Afterburner (along with Riva Tuner and EVGA Precision) are known to cause BSOD's. Please un-install it immediately.

    If overclocking, please stop and remove the overclock while we're troubleshooting. Feel free to resume the overclock once the BSOD's have stopped.

    AMD OverDrive (AODDriver2.sys) is either a stand-alone application, or a component of the AMD VISION Engine Control Center. This driver is known to cause BSOD's on some Win7 systems.
    Sometimes the driver remains and continues to cause BSOD's. If this is the case for you, post back and we'll give further instructions for safely removing it.

    If overclocking, please stop. Remove the overclock and return the system to stock/standard values while we're troubleshooting. Once the system is stable again, feel free to resume the overclocking.

    The following drivers MUST be updates (they are known to cause BSOD's):
    - ASACPI.sys
    - Lycosa.sys
    - nusb3hub.sys
    - nusb3xhc.sys
    Info on these drivers is listed below....

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    ASACPI.sys Sun Mar 27 22:30:36 2005 (42476C4C) - MUST BE UPDATED IMMEDIATELY!!!
    Asus ATK0110 ACPI Utility (a known BSOD maker in Win7). Also a part of the Asus PCProbe and AISuite Utilities
    http://www.carrona.org/drivers/driver.php?id=ASACPI.sys

    Lycosa.sys Fri Jan 18 03:51:42 2008 (4790689E) - MUST BE UPDATED IMMEDIATELY!!!
    Razer Lycosa/Razer Tarantula Keyboard Driver. Older versions have BSOD issues with Win7
    http://www.carrona.org/drivers/driver.php?id=Lycosa.sys

    AtiPcie.sys Tue May 5 11:00:22 2009 (4A005486)
    ATI PCIE Driver for ATI PCIE chipset or [br] ATI PCI Express (3GIO) Filter[br]Found in my ATI video drivers (I have an Intel chipset)
    http://www.carrona.org/drivers/driver.php?id=AtiPcie.sys

    nusb3xhc.sys Thu Dec 9 23:50:35 2010 (4D01B19B) - MUST BE UPDATED IMMEDIATELY!!!
    NEC Electronics USB 3.0 Host Controller Driver (previous BSOD issues)
    http://www.carrona.org/drivers/driver.php?id=nusb3xhc.sys

    nusb3hub.sys Thu Dec 9 23:50:35 2010 (4D01B19B) - MUST BE UPDATED IMMEDIATELY!!!
    NEC Electronics USB 3.0 Host Controller Driver (previous BSOD issues)
    http://www.carrona.org/drivers/driver.php?id=nusb3hub.sys

    RTCore64.sys Tue Sep 6 08:24:50 2011 (4E661112) - MUST BE REMOVED IMMEDIATELY!!!
    RivaTuner/EVGA Precision/MSI Afterburner (known BSOD issues w/Win7)
    http://www.carrona.org/drivers/driver.php?id=RTCore64.sys

    AODDriver2.sys Thu Apr 5 05:23:37 2012 (4F7D6499) - MUST BE REMOVED IMMEDIATELY!!!
    AMD Overdrive; also in EasyTune6 for Gigabyte motherboard [br] Known BSOD issues in Win7
    http://www.carrona.org/drivers/driver.php?id=AODDriver2.sys



    Analysis:
    The following is for informational purposes only.
    Code:
    [FONT=lucida console]**************************Thu Nov  1 16:29:41.252 2012 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\110112-27128-01.dmp]
    Windows 7 Kernel Version 7600 MP (4 procs) Free x64
    [B][COLOR=RED]Missing Windows 7 Service Pack 1[/COLOR][/B]
    Built by: [B]7600[/B].16792.amd64fre.win7_gdr.110408-1633
    System Uptime:[B]0 days 0:09:33.109[/B]
    BugCheck Code: [B]BugCheck A, {fffffa80, 2, 1, fffff80002a950d0}[/B]
    Probably caused by :[B]ntkrnlmp.exe ( nt!KiActivateWaiterQueue+70 )[/B]
    BugCheck Info: [B]IRQL_NOT_LESS_OR_EQUAL (a)[/B]
    Arguments: 
    Arg1: 00000000fffffa80, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000001, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff80002a950d0, address which referenced memory
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    BUGCHECK_STR:  0xA
    PROCESS_NAME: [B]svchost.exe[/B]
    FAILURE_BUCKET_ID: [B]X64_0xA_nt!KiActivateWaiterQueue+70[/B]
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Thu Nov  1 15:30:19.934 2012 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\110112-27112-01.dmp]
    Windows 7 Kernel Version 7600 MP (4 procs) Free x64
    [B][COLOR=RED]Missing Windows 7 Service Pack 1[/COLOR][/B]
    Built by: [B]7600[/B].16792.amd64fre.win7_gdr.110408-1633
    System Uptime:[B]0 days 0:01:53.791[/B]
    BugCheck Code: [B]BugCheck A, {5, 2, 0, fffff80002baca73}[/B]
    Probably caused by :[B]ntkrnlmp.exe ( nt!PpmPerfRecordUtility+163 )[/B]
    BugCheck Info: [B]IRQL_NOT_LESS_OR_EQUAL (a)[/B]
    Arguments: 
    Arg1: 0000000000000005, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff80002baca73, address which referenced memory
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    BUGCHECK_STR:  0xA
    PROCESS_NAME: [B]System[/B]
    FAILURE_BUCKET_ID: [B]X64_0xA_nt!PpmPerfRecordUtility+163[/B]
      BIOS Version                  0704   
      BIOS Release Date             04/16/2010
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Thu Nov  1 15:27:52.915 2012 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\110112-27924-01.dmp]
    Windows 7 Kernel Version 7600 MP (4 procs) Free x64
    [B][COLOR=RED]Missing Windows 7 Service Pack 1[/COLOR][/B]
    Built by: [B]7600[/B].16792.amd64fre.win7_gdr.110408-1633
    System Uptime:[B]0 days 0:14:32.397[/B]
    BugCheck Code: [B]BugCheck 3B, {c0000005, fffff80002adf19d, fffff8800a0a8050, 0}[/B]
    Probably caused by :[B]ntkrnlmp.exe ( nt!KiInsertTimerTable+18d )[/B]
    BugCheck Info: [B]SYSTEM_SERVICE_EXCEPTION (3b)[/B]
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff80002adf19d, Address of the instruction which caused the bugcheck
    Arg3: fffff8800a0a8050, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    BUGCHECK_STR:  0x3B
    PROCESS_NAME: [B]avgwdsvc.exe[/B]
    FAILURE_BUCKET_ID: [B]X64_0x3B_nt!KiInsertTimerTable+18d[/B]
      BIOS Version                  0704   
      BIOS Release Date             04/16/2010
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Thu Nov  1 06:54:58.751 2012 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\110112-11793-01.dmp]
    Windows 7 Kernel Version 7600 MP (4 procs) Free x64
    [B][COLOR=RED]Missing Windows 7 Service Pack 1[/COLOR][/B]
    Built by: [B]7600[/B].16695.amd64fre.win7_gdr.101026-1503
    System Uptime:[B]0 days 0:03:39.234[/B]
    BugCheck Code: [B]BugCheck 1, {76e5faaa, 0, ffff0000, fffff88009425ca0}[/B]
    Probably caused by :[B]ntkrnlmp.exe ( nt!KiSystemServiceExit+245 )[/B]
    BugCheck Info: [B]APC_INDEX_MISMATCH (1)[/B]
    Arguments: 
    Arg1: 0000000076e5faaa, Address of system call function or worker routine
    Arg2: 0000000000000000, Thread->ApcStateIndex
    Arg3: 00000000ffff0000, (Thread->SpecialApcDisable << 16) | Thread->KernelApcDisable
    Arg4: fffff88009425ca0, Call type (0 - system call, 1 - worker routine)
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    BUGCHECK_STR:  0x1
    PROCESS_NAME: [B]wermgr.exe[/B]
    FAILURE_BUCKET_ID: [B]X64_0x1_SysCallNum_3c_nt!KiSystemServiceExit+245[/B]
      BIOS Version                  0704   
      BIOS Release Date             04/16/2010
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    [/FONT]
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    [FONT=lucida console]**************************Thu Nov  1 16:29:41.252 2012 (UTC - 4:00)**************************
    [COLOR=RED][B]ASACPI.sys                  Sun Mar 27 22:30:36 2005 (42476C4C)[/B][/COLOR]
    [COLOR=RED][B]Lycosa.sys                  Fri Jan 18 03:51:42 2008 (4790689E)[/B][/COLOR]
    [COLOR=RED][B]AtiPcie.sys                 Tue May  5 11:00:22 2009 (4A005486)[/B][/COLOR]
    amdxata.sys                 Tue May 19 13:56:59 2009 (4A12F2EB)
    usbfilter.sys               Tue Dec 22 03:26:22 2009 (4B3082AE)
    viahduaa.sys                Tue Mar  2 06:30:18 2010 (4B8CF6CA)
    [COLOR=RED][B]nusb3hub.sys                Thu Dec  9 23:50:35 2010 (4D01B19B)[/B][/COLOR]
    [COLOR=RED][B]nusb3xhc.sys                Thu Dec  9 23:50:35 2010 (4D01B19B)[/B][/COLOR]
    Rt64win7.sys                Fri Jun 10 02:33:15 2011 (4DF1BAAB)
    [COLOR=RED][B]RTCore64.sys                Tue Sep  6 08:24:50 2011 (4E661112)[/B][/COLOR]
    [COLOR=RED][B]AODDriver2.sys              Thu Apr  5 05:23:37 2012 (4F7D6499)[/B][/COLOR]
    AtihdW76.sys                Fri May 11 04:25:40 2012 (4FACCD04)
    avgidsdrivera.sys           Wed Sep 12 20:44:55 2012 (50512C87)
    avgrkx64.sys                Thu Sep 13 20:41:40 2012 (50527D44)
    rzudd.sys                   Tue Sep 18 02:21:55 2012 (50581303)
    avgidsha.sys                Thu Sep 20 21:21:40 2012 (505BC124)
    avgloga.sys                 Thu Sep 20 21:23:51 2012 (505BC1A7)
    avgtdia.sys                 Thu Sep 20 21:25:33 2012 (505BC20D)
    atikmpag.sys                Thu Sep 27 21:12:52 2012 (5064F994)
    atikmdag.sys                Thu Sep 27 22:14:57 2012 (50650821)
    avgldx64.sys                Mon Oct  1 21:05:50 2012 (506A3DEE)
    avgmfx64.sys                Thu Oct  4 21:00:13 2012 (506E311D)
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Thu Nov  1 15:30:19.934 2012 (UTC - 4:00)**************************
    Rt64win7.sys                Sun May 30 23:46:43 2010 (4C033123)
    [/FONT]
    http://www.carrona.org/drivers/driver.php?id=ASACPI.sys
    http://www.carrona.org/drivers/driver.php?id=Lycosa.sys
    http://www.carrona.org/drivers/driver.php?id=AtiPcie.sys
    http://www.carrona.org/drivers/driver.php?id=amdxata.sys
    http://www.carrona.org/drivers/driver.php?id=usbfilter.sys
    http://www.carrona.org/drivers/driver.php?id=viahduaa.sys
    http://www.carrona.org/drivers/driver.php?id=nusb3hub.sys
    http://www.carrona.org/drivers/driver.php?id=nusb3xhc.sys
    http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys
    http://www.carrona.org/drivers/driver.php?id=RTCore64.sys
    http://www.carrona.org/drivers/driver.php?id=AODDriver2.sys
    http://www.carrona.org/drivers/driver.php?id=AtihdW76.sys
    http://www.carrona.org/drivers/driver.php?id=avgidsdrivera.sys
    http://www.carrona.org/drivers/driver.php?id=avgrkx64.sys
    http://www.carrona.org/drivers/driver.php?id=rzudd.sys
    http://www.carrona.org/drivers/driver.php?id=avgidsha.sys
    http://www.carrona.org/drivers/driver.php?id=avgloga.sys
    http://www.carrona.org/drivers/driver.php?id=avgtdia.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
    http://www.carrona.org/drivers/driver.php?id=avgldx64.sys
    http://www.carrona.org/drivers/driver.php?id=avgmfx64.sys
    http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys
     
  4. Jay Apostol

    Jay Apostol New Member

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    Thank you so much for your help

    Ill try to update my SSD frimware and if that didn't work and its time for me to get a new one (any suggestions? brand and model for a windows data and files only for SSD?)

    The Catalyst issue ill definitely follow the steps on how to install catalyst on the proper way, so as those important drivers.

    Regarding the hard drives i have 1 SSD for windows 7 data, 1 WD Caviar black 500gb and 1 WD my book 1tb external drive. Power supply is a Cooler master silent pro 700W.

    For overclocking i never tried nor attempt to overclock my CPU and my GPU

    I do have some further questions and it will be great if you can give some advice or suggestions

    1. I have been using MSI afterburner for a long time and never experienced any BSOD until now.. If I will uninstall this program what are other software can replace or do the same procedures (like Temp monitoring and fan control) you can recommend?
    2. As of now i believe my SSD controller is on AHCI in SATA6GB/S if I change that to IDE mode or the default sata mode will it affect the speed on my SSD?

    Again i really appreciate the analysis youve done on my BSOD issue.. Thank you again and i will update you
     
  5. usasma

    usasma Fantastic Member
    Microsoft Community Contributor

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    I don't have any suggestions about SSD's as I don't feel that they are reliable enough for a working system (although that has changed a lot over the last several months). I'd suggest reading up on the different reviews on them.

    MSI Afterburner may function well for an extended period of time - and then, because of changes in the system/programs it may start causing problems. Please realize that we're dealing with a small percentage here - this isn't typical of all users. BUT, it does happen often enough that we've identified it as a problem.

    As I no longer overclock, I'm not real familiar with the State of the Art for these programs - but have used SpeedFan with good results for many years. It's free with a Google search.

    If you change the default mode (AHCI/RAID/SATA/IDE/etc) you system may no longer boot.
    If it doesn't boot, just go back into the BIOS and change it back.
    If it does boot, run benchmark tests to see if the speed if affected.
     
  6. usasma

    usasma Fantastic Member
    Microsoft Community Contributor

    Joined:
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