BSOD Help!

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by Ethan Chalmers, Jan 26, 2014.

  1. Ethan Chalmers

    Ethan Chalmers New Member

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    Hi all, I had another blue screen tonight and would like to find out the problem as they are a regular occurrence

    Here is the dump file from the most recent crash

    Thanks
    Ethan :redface:
     

    Attached Files:

  2. kemical

    kemical Windows Forum Admin
    Staff Member Premium Supporter Microsoft MVP

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    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck A, {8, 2, 0, fffff8000379576b}
    
    Probably caused by : memory_corruption ( nt!MiStoreSetEvictPageFile+b )
    
    Followup: MachineOwner
    
    Hi,
    although the dmp file say's memory corruption it could well be caused by an old bios or driver/s.

    BiosVersion = 1306
    BiosReleaseDate = 10/08/2012
    Latest update stands at 2303 and dated this year. Updates for stability are mentioned, please update:
    https://www.asus.com/Motherboards/P8Z77V_LX/#support

    afwcore.sys Tue Oct 16 13:18:21 2012: Agnitum Firewall Driver. Please update:
    http://www.agnitum.com/support/index.php

    AsIO.sys Wed Aug 22 10:54:47 2012: Asus PCProbe Utility, Later version found on website: (under utilities):
    https://www.asus.com/Motherboards/P8Z77V_LX/#support

    BdNet.sys Mon Oct 01 15:22:17 2012: BullGuard IS driver. Update if possible:
    https://www.bullguard.com/downloads.aspx

    Some of your Intel drivers are in need of updating. Please run the driver utility found here:
    https://downloadcenter.intel.com/default.aspx

    lmimirr.sys Tue Apr 10 23:32:45 2007: RemotelyAnywhere Mirror Miniport Driver or LogMeIn Mirror Miniport Driver: Update or remove:
    https://secure.logmein.com/US/home.aspx

    lvrs64.sys Fri Sep 21 20:02:17 2012: Logitech Camera driver: Please update:
    http://www.logitech.com/index.cfm/support_downloads/downloads/&cl=us,en

    Your missing a Network driver. Please install the Realtek driver found here:
    http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=13&PFid=5&Level=5&Conn=4&DownTypeID=3&GetDown=false

    WmVirHid.sys Tue Apr 27 21:08:53 2010: Logitech WingMan Virtual Hid Device Driver. Please update:
    http://www.logitech.com/index.cfm/support_downloads/downloads/

    If after updating the above you still bsod then please run Memtest86 and test your RAM. Run for at least a few passes:
    http://www.memtest.org/

    Please post any new dmp files.
     
    Trouble likes this.
  3. Ethan Chalmers

    Ethan Chalmers New Member

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    Hi, sorry for the late reply. Firstly thanks for the advice, few quick questions though. So is there a specific set of instructions within the manual to show how to update the bios or can i just google the mobo and find out? Secondly what can go wrong during the update, I hear it is quite problematic during installation or is it pretty safe. Finally out of curiosity, what do you use to detect what is wrong with the pc from the dmp files as I am interested in learning to do it myself rather than rely on others... anyway thanks for the reply

    Ethan
     
  4. kemical

    kemical Windows Forum Admin
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    Hi,
    whilst it's true that if a bios update goes wrong it can be bad and may lead to a dead motherboard...BUT.... The days of risky bios updates are pretty much disappeared and as long as you don't turn off the machine or have a power cut mid bios flash then your pretty much golden. These updates are quite critical at times and many a bsod issue has been sorted by a simple bios update. This video shows how straight forward it is to flash your board:



    Microsoft has a site on how to debug and what to use:
    http://support.microsoft.com/kb/315263

    If your interested in learning how to debug then you can't get much better than the site found here:
    http://www.sysnative.com/forums/forum.php?s=b4c98195d62afdd4f60ad8b311afc002
    Tutorials, guides and a wealth of information for the debugger.
     
  5. Ethan Chalmers

    Ethan Chalmers New Member

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    Great, done the bois update and worked like a charm.. surprisingly easy come to think of it. The drivers/software you advised me to update have been updated, so we shall just have to wait and see :p

    Anyway thanks for the debugging information too :D

    Ethan
     

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