BSOD Issue started recently

#1
First time here at these forums, so Hello! I've been having an issue with BSOD recenlty and quite frequently and am looking for any help I can get. If you need anything else from me please let me know. Attached are the requested items from the Sticky post. Thanks.

B

CPU-Z.jpg

View attachment W7F_20-03-2013.zip

View attachment RAMMon 3-20.txt
 


BIGBEARJEDI

Fantastic Member
Premium Supporter
#2
Hi Andrew: Welcome! Did you build this computer yourself or buy from a computer or retail store? What brand is the computer (Dell, HP, Gateway, etc.)? Is it a desktop or laptop? How long has the BSOD been occurring; 1 week, 1 month, etc.? Have you installed any new hardware devices or software programs in the last couple of weeks? What are they? Would like to help, but need a little more info. from you.

Best,
BIGBEARJEDI :computer:

First time here at these forums, so Hello! I've been having an issue with BSOD recenlty and quite frequently and am looking for any help I can get. If you need anything else from me please let me know. Attached are the requested items from the Sticky post. Thanks.




View attachment 22807

View attachment 22808

View attachment 22809
 


usasma

Fantastic Member
Microsoft Community Contributor
#3
Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).
Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): [DEL] DuplexSecure - FAQ [/DEL] Link broken as of 21 Jul 2012
New link (15 Aug 2012): DuplexSecure - Downloads (pick the appropriate version for your system and select "Un-install" when you run it).
Alternate link: Disc-Tools.com
Manual procedure here: Registry and SPTD problems | DAEMON Pro Help
AMD OverDrive (AODDriver2.sys) is either a stand-alone application, or a component of the AMD VISION Engine Control Center. This driver is known to cause BSOD's on some Windows systems.
Please un-install all AMD/ATI video stuff from Control Panel...Programs...Un-install a program
Then, download (but DO NOT install) a fresh copy of the ATI drivers from Global Provider of Innovative Graphics, Processors and Media Solutions | AMD (in the upper right corner of the page)
Use this procedure to install the DRIVER ONLY: ATI video cards - DRIVER ONLY installation procedure - Sysnative Forums

If the device (AODDriver or AODDriver4.01) remains a problem, open Device Manager, select the "View" item.
Then select "Show hidden devices" and scroll down to the Non-Plug and Play Drivers section.
Locate the AODDriver entry, right click on it and select "Un-install". Reboot for changes to take affect.
Sometimes the driver remains and continues to cause BSOD's. If this is the case for you, post back and we'll give further instructions for safely removing it.

If overclocking, please stop. Remove the overclock and return the system to stock/standard values while we're troubleshooting. Once the system is stable again, feel free to resume the overclocking.

The memory dumps blame your Killer Xeno NDIS EDGE Interface network card (Xeno7x64.sys). We have seen problems with the drivers for this card in Windows systems. Please:
- download a fresh copy of the latest, Win7 compatible drivers from the Killer Xeno website
- uninstall the current drivers
- install the freshly downloaded drivers
- monitor for further BSOD's

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

Rt64win7.sys Thu Feb 26 04:04:13 2009 (49A65B0D)
Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC
http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys

Edge7x64.sys Tue Jun 2 19:15:47 2009 (4A25B2A3)
Bigfoot Networks Killer Xeno NDIS-EDGE Miniport Driver (this card is from VisionTek)
http://www.carrona.org/drivers/driver.php?id=Edge7x64.sys

Xeno7x64.sys Tue Jun 2 19:15:48 2009 (4A25B2A4)
Bigfoot Networks Killer Xeno PCI-E Gaming Adapter (this card is from VisionTek)
http://www.carrona.org/drivers/driver.php?id=Xeno7x64.sys



Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Wed Mar 20 19:27:38.414 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\032013-21153-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].18044.amd64fre.win7sp1_gdr.130104-1431
System Uptime:[B]0 days 0:03:08.943[/B]
*** WARNING: Unable to verify timestamp for Xeno7x64.sys
*** ERROR: Module load completed but symbols could not be loaded for Xeno7x64.sys
Probably caused by :[B]Xeno7x64.sys ( Xeno7x64+8122 )[/B]
BugCheck [B]A, {af, 2, 1, fffff800032b3f63}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000000A]IRQL_NOT_LESS_OR_EQUAL (a)[/url]
Arguments: 
Arg1: 00000000000000af, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff800032b3f63, address which referenced memory
BUGCHECK_STR:  0xA
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  Agent.exe
FAILURE_BUCKET_ID: [B]X64_0xA_Xeno7x64+8122[/B]
  BIOS Version                  F4
  BIOS Release Date             08/26/2010
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  GA-770T-USB3
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Mar 18 17:39:03.393 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\031813-16551-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].18044.amd64fre.win7sp1_gdr.130104-1431
System Uptime:[B]0 days 0:06:26.923[/B]
*** WARNING: Unable to verify timestamp for Xeno7x64.sys
*** ERROR: Module load completed but symbols could not be loaded for Xeno7x64.sys
Probably caused by :[B]Xeno7x64.sys ( Xeno7x64+8122 )[/B]
BugCheck [B]A, {af, 2, 1, fffff800032bdf63}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000000A]IRQL_NOT_LESS_OR_EQUAL (a)[/url]
Arguments: 
Arg1: 00000000000000af, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff800032bdf63, address which referenced memory
BUGCHECK_STR:  0xA
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  Agent.exe
FAILURE_BUCKET_ID: [B]X64_0xA_Xeno7x64+8122[/B]
  BIOS Version                  F4
  BIOS Release Date             08/26/2010
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  GA-770T-USB3
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Mar 18 17:31:56.904 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\031813-20904-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].18044.amd64fre.win7sp1_gdr.130104-1431
System Uptime:[B]0 days 0:51:53.059[/B]
*** WARNING: Unable to verify timestamp for Xeno7x64.sys
*** ERROR: Module load completed but symbols could not be loaded for Xeno7x64.sys
Probably caused by :[B]Xeno7x64.sys ( Xeno7x64+8122 )[/B]
BugCheck [B]A, {cf0bc0b0, 2, 1, fffff80003273f63}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000000A]IRQL_NOT_LESS_OR_EQUAL (a)[/url]
Arguments: 
Arg1: 00000000cf0bc0b0, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80003273f63, address which referenced memory
BUGCHECK_STR:  0xA
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  Agent.exe
FAILURE_BUCKET_ID: [B]X64_0xA_Xeno7x64+8122[/B]
  BIOS Version                  F4
  BIOS Release Date             08/26/2010
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  GA-770T-USB3
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Mar 18 11:14:19.069 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\031813-28438-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].18044.amd64fre.win7sp1_gdr.130104-1431
System Uptime:[B]0 days 13:03:54.615[/B]
*** WARNING: Unable to verify timestamp for Xeno7x64.sys
*** ERROR: Module load completed but symbols could not be loaded for Xeno7x64.sys
Probably caused by :[B]Xeno7x64.sys ( Xeno7x64+8122 )[/B]
BugCheck [B]A, {af, 2, 1, fffff8000327af63}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000000A]IRQL_NOT_LESS_OR_EQUAL (a)[/url]
Arguments: 
Arg1: 00000000000000af, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff8000327af63, address which referenced memory
BUGCHECK_STR:  0xA
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  Agent.exe
FAILURE_BUCKET_ID: [B]X64_0xA_Xeno7x64+8122[/B]
  BIOS Version                  F4
  BIOS Release Date             08/26/2010
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  GA-770T-USB3
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Mar 17 22:09:36.480 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\031713-26582-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].18044.amd64fre.win7sp1_gdr.130104-1431
System Uptime:[B]0 days 1:29:33.010[/B]
*** WARNING: Unable to verify timestamp for Xeno7x64.sys
*** ERROR: Module load completed but symbols could not be loaded for Xeno7x64.sys
Probably caused by :[B]Xeno7x64.sys ( Xeno7x64+8122 )[/B]
BugCheck [B]A, {af, 2, 1, fffff8000327df63}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000000A]IRQL_NOT_LESS_OR_EQUAL (a)[/url]
Arguments: 
Arg1: 00000000000000af, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff8000327df63, address which referenced memory
BUGCHECK_STR:  0xA
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  Agent.exe
FAILURE_BUCKET_ID: [B]X64_0xA_Xeno7x64+8122[/B]
  BIOS Version                  F4
  BIOS Release Date             08/26/2010
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  GA-770T-USB3
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]
3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Wed Mar 20 19:27:38.414 2013 (UTC - 4:00)**************************
[COLOR=RED][B]Rt64win7.sys                Thu Feb 26 04:04:13 2009 (49A65B0D)[/B][/COLOR]
[COLOR=RED][B]Edge7x64.sys                Tue Jun  2 19:15:47 2009 (4A25B2A3)[/B][/COLOR]
[COLOR=RED][B]Xeno7x64.sys                Tue Jun  2 19:15:48 2009 (4A25B2A4)[/B][/COLOR]
amdiox64.sys                Thu Feb 18 10:17:53 2010 (4B7D5A21)
amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
RTKVHD64.sys                Fri Sep  3 04:02:27 2010 (4C80AB93)
[COLOR=RED][B]nusb3hub.sys                Thu Feb 10 00:52:32 2011 (4D537D20)[/B][/COLOR]
[COLOR=RED][B]nusb3xhc.sys                Thu Feb 10 00:52:33 2011 (4D537D21)[/B][/COLOR]
rzjoystk.sys                Thu Mar 24 02:25:06 2011 (4D8AE3C2)
Sftvollh.sys                Fri Sep 30 12:42:46 2011 (4E85F186)
Sftplaylh.sys               Fri Sep 30 12:43:05 2011 (4E85F199)
Sftfslh.sys                 Fri Sep 30 12:43:06 2011 (4E85F19A)
Sftredirlh.sys              Fri Sep 30 12:43:14 2011 (4E85F1A2)
[COLOR=RED][B]dtsoftbus01.sys             Mon Oct 17 08:12:30 2011 (4E9C1BAE)[/B][/COLOR]
[COLOR=RED][B]AODDriver2.sys              Thu Apr  5 05:23:37 2012 (4F7D6499)[/B][/COLOR]
GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
AtihdW76.sys                Tue Nov  6 16:41:51 2012 (5099841F)
atikmpag.sys                Wed Dec 19 14:32:55 2012 (50D21667)
atikmdag.sys                Wed Dec 19 15:38:55 2012 (50D225DF)
[/font]
http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys
http://www.carrona.org/drivers/driver.php?id=Edge7x64.sys
http://www.carrona.org/drivers/driver.php?id=Xeno7x64.sys
http://www.carrona.org/drivers/driver.php?id=amdiox64.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=nusb3hub.sys
http://www.carrona.org/drivers/driver.php?id=nusb3xhc.sys
http://www.carrona.org/drivers/driver.php?id=rzjoystk.sys
http://www.carrona.org/drivers/driver.php?id=Sftvollh.sys
http://www.carrona.org/drivers/driver.php?id=Sftplaylh.sys
http://www.carrona.org/drivers/driver.php?id=Sftfslh.sys
http://www.carrona.org/drivers/driver.php?id=Sftredirlh.sys
http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys
http://www.carrona.org/drivers/driver.php?id=AODDriver2.sys
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
http://www.carrona.org/drivers/driver.php?id=AtihdW76.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
 


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