BSOD Issue started recently

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by Andrew Backus, Mar 20, 2013.

  1. Andrew Backus

    Andrew Backus New Member

    Joined:
    Mar 20, 2013
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    First time here at these forums, so Hello! I've been having an issue with BSOD recenlty and quite frequently and am looking for any help I can get. If you need anything else from me please let me know. Attached are the requested items from the Sticky post. Thanks.

    B

    CPU-Z.

    View attachment W7F_20-03-2013.zip

    View attachment RAMMon 3-20.txt
     
  2. BIGBEARJEDI

    BIGBEARJEDI Honorable Member
    Premium Supporter

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    Hi Andrew: Welcome! Did you build this computer yourself or buy from a computer or retail store? What brand is the computer (Dell, HP, Gateway, etc.)? Is it a desktop or laptop? How long has the BSOD been occurring; 1 week, 1 month, etc.? Have you installed any new hardware devices or software programs in the last couple of weeks? What are they? Would like to help, but need a little more info. from you.

    Best,
    BIGBEARJEDI :computer:

     
  3. usasma

    usasma Fantastic Member
    Microsoft Community Contributor

    Joined:
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    Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).
    AMD OverDrive (AODDriver2.sys) is either a stand-alone application, or a component of the AMD VISION Engine Control Center. This driver is known to cause BSOD's on some Windows systems.
    Sometimes the driver remains and continues to cause BSOD's. If this is the case for you, post back and we'll give further instructions for safely removing it.

    If overclocking, please stop. Remove the overclock and return the system to stock/standard values while we're troubleshooting. Once the system is stable again, feel free to resume the overclocking.

    The memory dumps blame your Killer Xeno NDIS EDGE Interface network card (Xeno7x64.sys). We have seen problems with the drivers for this card in Windows systems. Please:
    - download a fresh copy of the latest, Win7 compatible drivers from the Killer Xeno website
    - uninstall the current drivers
    - install the freshly downloaded drivers
    - monitor for further BSOD's

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    Rt64win7.sys Thu Feb 26 04:04:13 2009 (49A65B0D)
    Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC
    http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys

    Edge7x64.sys Tue Jun 2 19:15:47 2009 (4A25B2A3)
    Bigfoot Networks Killer Xeno NDIS-EDGE Miniport Driver (this card is from VisionTek)
    http://www.carrona.org/drivers/driver.php?id=Edge7x64.sys

    Xeno7x64.sys Tue Jun 2 19:15:48 2009 (4A25B2A4)
    Bigfoot Networks Killer Xeno PCI-E Gaming Adapter (this card is from VisionTek)
    http://www.carrona.org/drivers/driver.php?id=Xeno7x64.sys



    Analysis:
    The following is for informational purposes only.
    Code:
    [font=lucida console]**************************Wed Mar 20 19:27:38.414 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\032013-21153-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Built by: [B]7601[/B].18044.amd64fre.win7sp1_gdr.130104-1431
    System Uptime:[B]0 days 0:03:08.943[/B]
    *** WARNING: Unable to verify timestamp for Xeno7x64.sys
    *** ERROR: Module load completed but symbols could not be loaded for Xeno7x64.sys
    Probably caused by :[B]Xeno7x64.sys ( Xeno7x64+8122 )[/B]
    BugCheck [B]A, {af, 2, 1, fffff800032b3f63}[/B]
    BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000000A]IRQL_NOT_LESS_OR_EQUAL (a)[/url]
    Arguments: 
    Arg1: 00000000000000af, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000001, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff800032b3f63, address which referenced memory
    BUGCHECK_STR:  0xA
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME:  Agent.exe
    FAILURE_BUCKET_ID: [B]X64_0xA_Xeno7x64+8122[/B]
      BIOS Version                  F4
      BIOS Release Date             08/26/2010
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  GA-770T-USB3
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Mon Mar 18 17:39:03.393 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\031813-16551-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Built by: [B]7601[/B].18044.amd64fre.win7sp1_gdr.130104-1431
    System Uptime:[B]0 days 0:06:26.923[/B]
    *** WARNING: Unable to verify timestamp for Xeno7x64.sys
    *** ERROR: Module load completed but symbols could not be loaded for Xeno7x64.sys
    Probably caused by :[B]Xeno7x64.sys ( Xeno7x64+8122 )[/B]
    BugCheck [B]A, {af, 2, 1, fffff800032bdf63}[/B]
    BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000000A]IRQL_NOT_LESS_OR_EQUAL (a)[/url]
    Arguments: 
    Arg1: 00000000000000af, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000001, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff800032bdf63, address which referenced memory
    BUGCHECK_STR:  0xA
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME:  Agent.exe
    FAILURE_BUCKET_ID: [B]X64_0xA_Xeno7x64+8122[/B]
      BIOS Version                  F4
      BIOS Release Date             08/26/2010
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  GA-770T-USB3
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Mon Mar 18 17:31:56.904 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\031813-20904-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Built by: [B]7601[/B].18044.amd64fre.win7sp1_gdr.130104-1431
    System Uptime:[B]0 days 0:51:53.059[/B]
    *** WARNING: Unable to verify timestamp for Xeno7x64.sys
    *** ERROR: Module load completed but symbols could not be loaded for Xeno7x64.sys
    Probably caused by :[B]Xeno7x64.sys ( Xeno7x64+8122 )[/B]
    BugCheck [B]A, {cf0bc0b0, 2, 1, fffff80003273f63}[/B]
    BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000000A]IRQL_NOT_LESS_OR_EQUAL (a)[/url]
    Arguments: 
    Arg1: 00000000cf0bc0b0, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000001, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff80003273f63, address which referenced memory
    BUGCHECK_STR:  0xA
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME:  Agent.exe
    FAILURE_BUCKET_ID: [B]X64_0xA_Xeno7x64+8122[/B]
      BIOS Version                  F4
      BIOS Release Date             08/26/2010
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  GA-770T-USB3
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Mon Mar 18 11:14:19.069 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\031813-28438-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Built by: [B]7601[/B].18044.amd64fre.win7sp1_gdr.130104-1431
    System Uptime:[B]0 days 13:03:54.615[/B]
    *** WARNING: Unable to verify timestamp for Xeno7x64.sys
    *** ERROR: Module load completed but symbols could not be loaded for Xeno7x64.sys
    Probably caused by :[B]Xeno7x64.sys ( Xeno7x64+8122 )[/B]
    BugCheck [B]A, {af, 2, 1, fffff8000327af63}[/B]
    BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000000A]IRQL_NOT_LESS_OR_EQUAL (a)[/url]
    Arguments: 
    Arg1: 00000000000000af, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000001, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff8000327af63, address which referenced memory
    BUGCHECK_STR:  0xA
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME:  Agent.exe
    FAILURE_BUCKET_ID: [B]X64_0xA_Xeno7x64+8122[/B]
      BIOS Version                  F4
      BIOS Release Date             08/26/2010
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  GA-770T-USB3
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Sun Mar 17 22:09:36.480 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\031713-26582-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Built by: [B]7601[/B].18044.amd64fre.win7sp1_gdr.130104-1431
    System Uptime:[B]0 days 1:29:33.010[/B]
    *** WARNING: Unable to verify timestamp for Xeno7x64.sys
    *** ERROR: Module load completed but symbols could not be loaded for Xeno7x64.sys
    Probably caused by :[B]Xeno7x64.sys ( Xeno7x64+8122 )[/B]
    BugCheck [B]A, {af, 2, 1, fffff8000327df63}[/B]
    BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000000A]IRQL_NOT_LESS_OR_EQUAL (a)[/url]
    Arguments: 
    Arg1: 00000000000000af, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000001, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff8000327df63, address which referenced memory
    BUGCHECK_STR:  0xA
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME:  Agent.exe
    FAILURE_BUCKET_ID: [B]X64_0xA_Xeno7x64+8122[/B]
      BIOS Version                  F4
      BIOS Release Date             08/26/2010
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  GA-770T-USB3
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    [/font]
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    [font=lucida console]**************************Wed Mar 20 19:27:38.414 2013 (UTC - 4:00)**************************
    [COLOR=RED][B]Rt64win7.sys                Thu Feb 26 04:04:13 2009 (49A65B0D)[/B][/COLOR]
    [COLOR=RED][B]Edge7x64.sys                Tue Jun  2 19:15:47 2009 (4A25B2A3)[/B][/COLOR]
    [COLOR=RED][B]Xeno7x64.sys                Tue Jun  2 19:15:48 2009 (4A25B2A4)[/B][/COLOR]
    amdiox64.sys                Thu Feb 18 10:17:53 2010 (4B7D5A21)
    amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
    RTKVHD64.sys                Fri Sep  3 04:02:27 2010 (4C80AB93)
    [COLOR=RED][B]nusb3hub.sys                Thu Feb 10 00:52:32 2011 (4D537D20)[/B][/COLOR]
    [COLOR=RED][B]nusb3xhc.sys                Thu Feb 10 00:52:33 2011 (4D537D21)[/B][/COLOR]
    rzjoystk.sys                Thu Mar 24 02:25:06 2011 (4D8AE3C2)
    Sftvollh.sys                Fri Sep 30 12:42:46 2011 (4E85F186)
    Sftplaylh.sys               Fri Sep 30 12:43:05 2011 (4E85F199)
    Sftfslh.sys                 Fri Sep 30 12:43:06 2011 (4E85F19A)
    Sftredirlh.sys              Fri Sep 30 12:43:14 2011 (4E85F1A2)
    [COLOR=RED][B]dtsoftbus01.sys             Mon Oct 17 08:12:30 2011 (4E9C1BAE)[/B][/COLOR]
    [COLOR=RED][B]AODDriver2.sys              Thu Apr  5 05:23:37 2012 (4F7D6499)[/B][/COLOR]
    GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
    AtihdW76.sys                Tue Nov  6 16:41:51 2012 (5099841F)
    atikmpag.sys                Wed Dec 19 14:32:55 2012 (50D21667)
    atikmdag.sys                Wed Dec 19 15:38:55 2012 (50D225DF)
    [/font]
    http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys
    http://www.carrona.org/drivers/driver.php?id=Edge7x64.sys
    http://www.carrona.org/drivers/driver.php?id=Xeno7x64.sys
    http://www.carrona.org/drivers/driver.php?id=amdiox64.sys
    http://www.carrona.org/drivers/driver.php?id=amdxata.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=nusb3hub.sys
    http://www.carrona.org/drivers/driver.php?id=nusb3xhc.sys
    http://www.carrona.org/drivers/driver.php?id=rzjoystk.sys
    http://www.carrona.org/drivers/driver.php?id=Sftvollh.sys
    http://www.carrona.org/drivers/driver.php?id=Sftplaylh.sys
    http://www.carrona.org/drivers/driver.php?id=Sftfslh.sys
    http://www.carrona.org/drivers/driver.php?id=Sftredirlh.sys
    http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys
    http://www.carrona.org/drivers/driver.php?id=AODDriver2.sys
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
    http://www.carrona.org/drivers/driver.php?id=AtihdW76.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
     

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