bsod issue

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by snipe, Jan 30, 2015.

  1. snipe

    snipe New Member

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    hello my friends
    I would like to ask for help/I have a Toshiba laptop win7
    recently I got the blue screen of death I installed win7 sdk program & doesn't seem to show me what is the cause of it can u plz help me I will upload 2 files so far that it has given me
     

    Attached Files:

  2. kemical

    kemical Windows Forum Admin
    Staff Member Premium Supporter Microsoft MVP

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    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 116, {85ae6008, 912c4d68, 0, 2}
    
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
    Probably caused by : atikmpag.sys ( atikmpag+5d68 )
    
    Followup: MachineOwner
    
    Hi Snipe,
    the above Bugcheck is caused when the GPU driver stops responding and doesn't recover within a certain time frame. Laptop drivers are almost always supplied by the manufacturer. I checked the support page for your machine and you do have updates available. Try updating the gpu driver and anything else that you can find:
    http://support.toshiba.com/support/modelHome?freeText=PSC0YU-08T03X
     

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