BSoD Issues - My battle with BattleField 3 (BF3)

Thanks for your help in advance. I seriously need some experts' help on some BSOD and also game crashing issue.

The Issues:
I bought a new computer mainly to play BF3, but I keep on having error (like random crashing and BSOD issues) for like 3 months. My game crashes every day, if I am lucky, 2-3 hours with crash; if I am not, crash within 30min. I only experience crash and BSOD while playing this game (I don't do much with this computer except for playing BF3). The crashing issue is more serious (like 3 times a day) than the BSOD (like once every 3 days and more recently).

The Questions:
1. What do you recommend me to do to solve the crashing problems?
2. What do you recommend me to do to solve the BSOD problems?
3. In the blue-screen, I remember it said something about Memory Management; is it issue with my RAM? Should I buy new RAM?

Attached are the files (the Mini-dump files and the WER files) View attachment AppCrashView Dumpfile.txt View attachment MiniDumps.rar View attachment WER.rar that may be useful in your diagnosis to help me to solve the crashing and BSOD issue.

Big thanks for your help again. If you need any information to help the diagnosis, please feel free to reply and I will try to reply promptly.


More information:
I am running Windows 7 (x64), SP1
Processor is Intel(R) Core(TM) i5-2400 CPU@3.10GHz
RAM is 8GM (D3-1333) CL9 CORSAIR
Video Card is NVIDIA GeForce GTX 560 (GGIGABYTE 560 GTX 1GBOC D5 PCIE)
Motherboard is ASUS P8H67-M/LE (B3) LGA1155 MATX

About Graphic Driver:
My crashing problem was much more severe (like crashing within several minutes of game play). I have tried a lot of "recommended" solution I can find online, from reinstall the game, update video card driver, reinstall punkbuster, disable sound, change the in-game graphic setting (e.g. lower graphic setting to lowest), and finally I ask for a new graphic card from the vendor, which I did). Since then I have significantly improve my game play from several minutes to an hour with a crash, but crashing still a reoccurring problem. So I guess it is not only a GPU issue, I am not very knowledgeable in computer, I don't know whether this can also be a memory issue, motherboard conflict with video card.

Hello Felix,
to Windows 7 Forums.

Not sure if I can help, not an expert by no-means.
A few of the other members here have more expertise in reading the crash dumps and until one of them shows up, you may try to increase your user virtual address by opening Command Prompt, select Run as Administrator and type this in; bcdedit /set increaseuserva 2500, then hit enter, wait for confirmation, then close CMD and restart your PC.
(Although running x64 w/8Gbs of memory you shouldn't have to do this, but it's worth a try and you can always reverse it.)
To reverse it, just re-open CMD and type in bcdedit /deletevalue increaseuserva, enter, wait, close and reboot.

You may also want to try going in to your Documents Library and locate the Battlefield 3 folder (Libraries-documents-battlefield 3) and delete it. You may have to re-set your settings when you start playing the game after deleting that folder.




Extraordinary Member
When attaching dmp files, PLEASE put them in a single zipped folder.

Hi Felix and Welcome to The Forum.

Usual causes:
Device driver, memory, kernel

Your latest dump files list ntkrnlmp.exe as the probable cause.
This is a Windows System file and for it to be the cause of your crash is highly unlikely.
Old and incompatible drivers can and do cause issues with Windows 7, often giving false error codes.
Random stop codes can often indicate hardware issues.

As a Priority:

AVG is known to be a cause of BSOD's on Windows 7 systems. Suggest that you uninstall it. Download the correct AVG Remover for your system (32 or 64 bit).
If you have AVG ID protection installed, download the AVGID Protection Remover from the above link as well (it wouldn't hurt to download and run it anyway). Download BSOD friendly Microsoft Security Essentials as AVG's replacement.
Uninstall AVG through the Control Panel. Re-boot to Safe Mode and run the AVG Removal tool(s). Re-boot to normal mode and install MSE. Make sure your Windows firewall is enabled! After your blue screens have been resolved, feel free to re-try AVG.

dtsoftbus01.sys Fri Jan 13 13:45:46 2012 The dtsoftbus01.sys driver has been known to cause problems on some Windows 7 systems. This belongs to Daemon Tools Light. I suggest uninstalling DT Light until your blue screens are resolved. But do not replace with Daemon Tools!!

Drivers that pre-date Windows 7. Update:

GPCIDrv64.sys Thu Jul 10 13:58:31 2008 Sorry, no idea what this old driver belongs to.

TVicHW64.sys Sun Oct 09 05:07:00 2005 Generic Device Driver for Windows 95/98/ME/NT/2000/2003/XP/XP64. No mention of Vista, let alone 7. EnTech Taiwan

Drivers with Updates:

nusb3hub.sys Fri Dec 10 04:50:35 2010
nusb3xhc.sys Fri Dec 10 04:50:35 2010
Go to your Motherboard Mfr. Support website (or NEC/Renesas) and update your USB 3.0 drivers. A June 2011 set are available Here.

Rt64win7.sys Thu Aug 20 17:05:06 2009 Realtek PCIe GBE Family Controller v7.053 If you're unsure about manually installing drivers then choose the Win7 and WinServer 2008 R2 Auto Installation Program (SID:1483XXX) option to download.

RTKVHD64.sys Tue Nov 23 10:14:08 2010 Realtek HD Audio R2.67

Bugcheck Analysis:
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck 1A, {41284, fffff8a00c77c001, 6636, fffff781c0000000}

Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+4ac3 )

Followup: MachineOwner

fffff880`00f7e000 fffff880`00fd5000   ACPI     ACPI.sys     Sat Nov 20 09:19:16 2010 (4CE79294)
fffff880`03cc6000 fffff880`03d4f000   afd      afd.sys      Wed Dec 28 03:59:20 2011 (4EFA9418)
fffff880`0f27c000 fffff880`0f292000   AgileVpn AgileVpn.sys Tue Jul 14 01:10:24 2009 (4A5BCCF0)
fffff880`013dc000 fffff880`013e7000   amdxata  amdxata.sys  Fri Mar 19 16:18:18 2010 (4BA3A3CA)
fffff880`08bbb000 fffff880`08bc6000   asyncmac asyncmac.sys Tue Jul 14 01:10:13 2009 (4A5BCCE5)
fffff960`00860000 fffff960`008c1000   ATMFD    ATMFD.DLL    unavailable (00000000)
fffff880`073d0000 fffff880`073fb000   AVGIDSDriver AVGIDSDriver.Sys Sun Jul 10 23:36:37 2011 (4E1A2975)
fffff880`01bd2000 fffff880`01bdc000   AVGIDSEH AVGIDSEH.Sys Sun Jul 10 23:36:50 2011 (4E1A2982)
fffff880`05624000 fffff880`0562f000   AVGIDSFilter AVGIDSFilter.Sys Sun Jul 10 23:37:05 2011 (4E1A2991)
fffff880`06dac000 fffff880`06df5000   avgldx64 avgldx64.sys Fri Oct 07 04:55:41 2011 (4E8E783D)
fffff880`02e2a000 fffff880`02e3a000   avgmfx64 avgmfx64.sys Mon Aug 08 04:41:46 2011 (4E3F5AFA)
fffff880`01bc6000 fffff880`01bd2000   avgrkx64 avgrkx64.sys Tue Sep 13 05:02:34 2011 (4E6ED5DA)
fffff880`03c21000 fffff880`03c81000   avgtdia  avgtdia.sys  Sun Jul 10 23:46:53 2011 (4E1A2BDD)
fffff880`02e43000 fffff880`02e4a000   Beep     Beep.SYS     Tue Jul 14 01:00:13 2009 (4A5BCA8D)
fffff880`06d9b000 fffff880`06dac000   blbdrive blbdrive.sys Tue Jul 14 00:35:59 2009 (4A5BC4DF)
fffff880`0572f000 fffff880`0574d000   bowser   bowser.sys   Wed Feb 23 04:55:04 2011 (4D649328)
fffff960`007d0000 fffff960`007f7000   cdd      cdd.dll      unavailable (00000000)
fffff880`02e00000 fffff880`02e2a000   cdrom    cdrom.sys    Sat Nov 20 09:19:20 2010 (4CE79298)
fffff880`00eaf000 fffff880`00f6f000   CI       CI.dll       Sat Nov 20 13:12:36 2010 (4CE7C944)
fffff880`01b96000 fffff880`01bc6000   CLASSPNP CLASSPNP.SYS Sat Nov 20 09:19:23 2010 (4CE7929B)
fffff880`00cf2000 fffff880`00d50000   CLFS     CLFS.SYS     Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`0105e000 fffff880`010d0000   cng      cng.sys      Thu Nov 17 04:23:17 2011 (4EC48C35)
fffff880`0f26c000 fffff880`0f27c000   CompositeBus CompositeBus.sys Sat Nov 20 10:33:17 2010 (4CE7A3ED)
fffff880`0879c000 fffff880`087aa000   crashdmp crashdmp.sys Tue Jul 14 01:01:01 2009 (4A5BCABD)
fffff880`06cfa000 fffff880`06d7d000   csc      csc.sys      Sat Nov 20 09:27:12 2010 (4CE79470)
fffff880`06d7d000 fffff880`06d9b000   dfsc     dfsc.sys     Sat Nov 20 09:26:31 2010 (4CE79447)
fffff880`016b9000 fffff880`016c8000   discache discache.sys Tue Jul 14 00:37:18 2009 (4A5BC52E)
fffff880`01b80000 fffff880`01b96000   disk     disk.sys     Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`07591000 fffff880`075b3000   drmk     drmk.sys     Tue Jul 14 02:01:25 2009 (4A5BD8E5)
fffff880`02fb7000 fffff880`03000000   dtsoftbus01 dtsoftbus01.sys Fri Jan 13 13:45:46 2012 (4F10358A)
fffff880`087aa000 fffff880`087bd000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 00:21:51 2009 (4A5BC18F)
fffff880`02e4a000 fffff880`02f9e000   dump_iaStor dump_iaStor.sys Sat Nov 06 07:44:52 2010 (4CD50774)
fffff880`087bd000 fffff880`087c9000   Dxapi    Dxapi.sys    Tue Jul 14 00:38:28 2009 (4A5BC574)
fffff880`06e49000 fffff880`06f3d000   dxgkrnl  dxgkrnl.sys  Sat Nov 20 09:50:50 2010 (4CE799FA)
fffff880`06f3d000 fffff880`06f83000   dxgmms1  dxgmms1.sys  Sat Nov 20 09:49:53 2010 (4CE799C1)
fffff880`0124c000 fffff880`01260000   fileinfo fileinfo.sys Tue Jul 14 00:34:25 2009 (4A5BC481)
fffff880`01200000 fffff880`0124c000   fltmgr   fltmgr.sys   Sat Nov 20 09:19:24 2010 (4CE7929C)
fffff880`01411000 fffff880`0141b000   Fs_Rec   Fs_Rec.sys   Tue Jul 14 00:19:45 2009 (4A5BC111)
fffff880`01b46000 fffff880`01b80000   fvevol   fvevol.sys   Sat Nov 20 09:24:06 2010 (4CE793B6)
fffff880`01a43000 fffff880`01a8d000   fwpkclnt fwpkclnt.sys Sat Nov 20 09:21:37 2010 (4CE79321)
fffff880`08bce000 fffff880`08bd4000   GPCIDrv64 GPCIDrv64.sys Thu Jul 10 13:58:31 2008 (48760777)
fffff800`0301f000 fffff800`03068000   hal      hal.dll      Sat Nov 20 13:00:25 2010 (4CE7C669)
fffff880`06f83000 fffff880`06fa7000   HDAudBus HDAudBus.sys Sat Nov 20 10:43:42 2010 (4CE7A65E)
fffff880`06fa7000 fffff880`06fb8000   HECIx64  HECIx64.sys  Wed Oct 20 00:33:43 2010 (4CBE2AD7)
fffff880`0875f000 fffff880`08778000   HIDCLASS HIDCLASS.SYS Sat Nov 20 10:43:49 2010 (4CE7A665)
fffff880`08778000 fffff880`08780080   HIDPARSE HIDPARSE.SYS Tue Jul 14 01:06:17 2009 (4A5BCBF9)
fffff880`08751000 fffff880`0875f000   hidusb   hidusb.sys   Sat Nov 20 10:43:49 2010 (4CE7A665)
fffff880`05666000 fffff880`0572f000   HTTP     HTTP.sys     Sat Nov 20 09:24:30 2010 (4CE793CE)
fffff880`01b3d000 fffff880`01b46000   hwpolicy hwpolicy.sys Sat Nov 20 09:18:54 2010 (4CE7927E)
fffff880`01288000 fffff880`013dc000   iaStor   iaStor.sys   Sat Nov 06 07:44:52 2010 (4CD50774)
fffff880`010d1000 fffff880`011ef000   iaStorV  iaStorV.sys  Fri Jun 11 01:46:19 2010 (4C11875B)
fffff880`0f256000 fffff880`0f26c000   intelppm intelppm.sys Tue Jul 14 00:19:25 2009 (4A5BC0FD)
fffff880`06c9b000 fffff880`06caa000   kbdclass kbdclass.sys Tue Jul 14 00:19:50 2009 (4A5BC116)
fffff880`08781000 fffff880`0878f000   kbdhid   kbdhid.sys   Sat Nov 20 10:33:25 2010 (4CE7A3F5)
fffff800`00bbc000 fffff800`00bc6000   kdcom    kdcom.dll    Sat Feb 05 16:52:49 2011 (4D4D8061)
fffff880`07445000 fffff880`07488000   ks       ks.sys       Sat Nov 20 10:33:23 2010 (4CE7A3F3)
fffff880`015e1000 fffff880`015fc000   ksecdd   ksecdd.sys   Thu Nov 17 03:48:13 2011 (4EC483FD)
fffff880`01660000 fffff880`0168b000   ksecpkg  ksecpkg.sys  Thu Nov 17 04:23:44 2011 (4EC48C50)
fffff880`075b3000 fffff880`075b8200   ksthunk  ksthunk.sys  Tue Jul 14 01:00:19 2009 (4A5BCA93)
fffff880`08421000 fffff880`08436000   lltdio   lltdio.sys   Tue Jul 14 01:08:50 2009 (4A5BCC92)
fffff880`087d7000 fffff880`087fa000   luafv    luafv.sys    Tue Jul 14 00:26:13 2009 (4A5BC295)
fffff880`00c8f000 fffff880`00cde000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Sat Nov 20 13:03:51 2010 (4CE7C737)
fffff880`087c9000 fffff880`087d7000   monitor  monitor.sys  Tue Jul 14 00:38:52 2009 (4A5BC58C)
fffff880`06caa000 fffff880`06cb9000   mouclass mouclass.sys Tue Jul 14 00:19:50 2009 (4A5BC116)
fffff880`0878f000 fffff880`0879c000   mouhid   mouhid.sys   Tue Jul 14 01:00:20 2009 (4A5BCA94)
fffff880`00c5c000 fffff880`00c76000   mountmgr mountmgr.sys Sat Nov 20 09:19:21 2010 (4CE79299)
fffff880`0574d000 fffff880`05765000   mpsdrv   mpsdrv.sys   Tue Jul 14 01:08:25 2009 (4A5BCC79)
fffff880`05765000 fffff880`05792000   mrxsmb   mrxsmb.sys   Wed Apr 27 03:40:38 2011 (4DB78226)
fffff880`05792000 fffff880`057e0000   mrxsmb10 mrxsmb10.sys Sat Jul 09 03:46:28 2011 (4E17C104)
fffff880`05600000 fffff880`05624000   mrxsmb20 mrxsmb20.sys Wed Apr 27 03:39:37 2011 (4DB781E9)
fffff880`0169d000 fffff880`016a8000   Msfs     Msfs.SYS     Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`00fde000 fffff880`00fe8000   msisadrv msisadrv.sys Tue Jul 14 00:19:26 2009 (4A5BC0FE)
fffff880`01000000 fffff880`0105e000   msrpc    msrpc.sys    Sat Nov 20 09:21:56 2010 (4CE79334)
fffff880`03c0c000 fffff880`03c17000   mssmbios mssmbios.sys Tue Jul 14 00:31:10 2009 (4A5BC3BE)
fffff880`01b2b000 fffff880`01b3d000   mup      mup.sys      Tue Jul 14 00:23:45 2009 (4A5BC201)
fffff880`016d1000 fffff880`017c4000   ndis     ndis.sys     Sat Nov 20 09:23:30 2010 (4CE79392)
fffff880`0ffd9000 fffff880`0ffe5000   ndistapi ndistapi.sys Tue Jul 14 01:10:00 2009 (4A5BCCD8)
fffff880`06c26000 fffff880`06c55000   ndiswan  ndiswan.sys  Sat Nov 20 10:52:32 2010 (4CE7A870)
fffff880`0750d000 fffff880`07522000   NDProxy  NDProxy.SYS  Sat Nov 20 10:52:20 2010 (4CE7A864)
fffff880`03d7e000 fffff880`03d8d000   netbios  netbios.sys  Tue Jul 14 01:09:26 2009 (4A5BCCB6)
fffff880`03c81000 fffff880`03cc6000   netbt    netbt.sys    Sat Nov 20 09:23:18 2010 (4CE79386)
fffff880`01600000 fffff880`01660000   NETIO    NETIO.SYS    Sat Nov 20 09:23:13 2010 (4CE79381)
fffff880`016a8000 fffff880`016b9000   Npfs     Npfs.SYS     Tue Jul 14 00:19:48 2009 (4A5BC114)
fffff880`03c00000 fffff880`03c0c000   nsiproxy nsiproxy.sys Tue Jul 14 00:21:02 2009 (4A5BC15E)
fffff800`03068000 fffff800`03650000   nt       ntkrnlmp.exe Sat Nov 19 12:15:14 2011 (4EC79DD2)
fffff880`0143e000 fffff880`015e1000   Ntfs     Ntfs.sys     Fri Mar 11 03:39:39 2011 (4D79997B)
fffff880`02e3a000 fffff880`02e43000   Null     Null.SYS     Tue Jul 14 00:19:37 2009 (4A5BC109)
fffff880`074f4000 fffff880`0750d000   nusb3hub nusb3hub.sys Fri Dec 10 04:50:35 2010 (4D01B19B)
fffff880`06fc9000 fffff880`06ffa000   nusb3xhc nusb3xhc.sys Fri Dec 10 04:50:35 2010 (4D01B19B)
fffff880`07522000 fffff880`07554000   nvhda64v nvhda64v.sys Tue Jan 17 12:45:46 2012 (4F156D7A)
fffff880`0f297000 fffff880`0ffb5000   nvlddmkm nvlddmkm.sys Wed Feb 29 18:04:52 2012 (4F4E68C4)
fffff880`03d58000 fffff880`03d7e000   pacer    pacer.sys    Sat Nov 20 10:52:18 2010 (4CE7A862)
fffff880`00d83000 fffff880`00d98000   partmgr  partmgr.sys  Sat Nov 20 09:20:00 2010 (4CE792C0)
fffff880`00d50000 fffff880`00d83000   pci      pci.sys      Sat Nov 20 09:19:11 2010 (4CE7928F)
fffff880`01400000 fffff880`01411000   pcw      pcw.sys      Tue Jul 14 00:19:27 2009 (4A5BC0FF)
fffff880`072dc000 fffff880`07382000   peauth   peauth.sys   Tue Jul 14 02:01:19 2009 (4A5BD8DF)
fffff880`07554000 fffff880`07591000   portcls  portcls.sys  Tue Jul 14 01:06:27 2009 (4A5BCC03)
fffff880`00cde000 fffff880`00cf2000   PSHED    PSHED.dll    Tue Jul 14 02:32:23 2009 (4A5BE027)
fffff880`0ffb5000 fffff880`0ffd9000   rasl2tp  rasl2tp.sys  Sat Nov 20 10:52:34 2010 (4CE7A872)
fffff880`0ffe5000 fffff880`10000000   raspppoe raspppoe.sys Tue Jul 14 01:10:17 2009 (4A5BCCE9)
fffff880`06c55000 fffff880`06c76000   raspptp  raspptp.sys  Sat Nov 20 10:52:31 2010 (4CE7A86F)
fffff880`06c76000 fffff880`06c90000   rassstp  rassstp.sys  Tue Jul 14 01:10:25 2009 (4A5BCCF1)
fffff880`00dad000 fffff880`00dfe000   rdbss    rdbss.sys    Sat Nov 20 09:27:51 2010 (4CE79497)
fffff880`06c90000 fffff880`06c9b000   rdpbus   rdpbus.sys   Tue Jul 14 01:17:46 2009 (4A5BCEAA)
fffff880`01835000 fffff880`0183e000   RDPCDD   RDPCDD.sys   Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`0168b000 fffff880`01694000   rdpencdd rdpencdd.sys Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`01694000 fffff880`0169d000   rdprefmp rdprefmp.sys Tue Jul 14 01:16:35 2009 (4A5BCE63)
fffff880`01af1000 fffff880`01b2b000   rdyboost rdyboost.sys Sat Nov 20 09:43:10 2010 (4CE7982E)
fffff880`08436000 fffff880`0844e000   rspndr   rspndr.sys   Tue Jul 14 01:08:50 2009 (4A5BCC92)
fffff880`06e00000 fffff880`06e3f000   Rt64win7 Rt64win7.sys Thu Aug 20 17:05:06 2009 (4A8D7432)
fffff880`084c3000 fffff880`08733c00   RTKVHD64 RTKVHD64.sys Tue Nov 23 10:14:08 2010 (4CEB93F0)
fffff880`07382000 fffff880`0738d000   secdrv   secdrv.SYS   Wed Sep 13 14:18:38 2006 (4508052E)
fffff880`01ae9000 fffff880`01af1000   spldr    spldr.sys    Mon May 11 17:56:27 2009 (4A0858BB)
fffff880`08ab2000 fffff880`08b4a000   srv      srv.sys      Fri Apr 29 04:06:06 2011 (4DBA2B1E)
fffff880`07200000 fffff880`07269000   srv2     srv2.sys     Fri Apr 29 04:05:46 2011 (4DBA2B0A)
fffff880`0738d000 fffff880`073be000   srvnet   srvnet.sys   Fri Apr 29 04:05:35 2011 (4DBA2AFF)
fffff880`06ffc000 fffff880`06ffd480   swenum   swenum.sys   Tue Jul 14 01:00:18 2009 (4A5BCA92)
fffff880`0183f000 fffff880`01a43000   tcpip    tcpip.sys    Thu Sep 29 04:43:04 2011 (4E83E948)
fffff880`073be000 fffff880`073d0000   tcpipreg tcpipreg.sys Sat Nov 20 10:51:48 2010 (4CE7A844)
fffff880`017e6000 fffff880`017f3000   TDI      TDI.SYS      Sat Nov 20 09:22:06 2010 (4CE7933E)
fffff880`017c4000 fffff880`017e6000   tdx      tdx.sys      Sat Nov 20 09:21:54 2010 (4CE79332)
fffff880`03de9000 fffff880`03dfd000   termdd   termdd.sys   Sat Nov 20 11:03:40 2010 (4CE7AB0C)
fffff880`03da8000 fffff880`03de9000   truecrypt truecrypt.sys Thu Sep 01 13:42:30 2011 (4E5F7DB6)
fffff960`005f0000 fffff960`005fa000   TSDDD    TSDDD.dll    Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`06c00000 fffff880`06c26000   tunnel   tunnel.sys   Sat Nov 20 10:51:50 2010 (4CE7A846)
fffff880`08bc6000 fffff880`08bce000   TVicHW64 TVicHW64.sys Sun Oct 09 05:07:00 2005 (43489764)
fffff880`07488000 fffff880`0749a000   umbus    umbus.sys    Sat Nov 20 10:44:37 2010 (4CE7A695)
fffff880`08734000 fffff880`08751000   usbccgp  usbccgp.sys  Fri Mar 25 03:29:14 2011 (4D8C0C0A)
fffff880`06ffa000 fffff880`06ffbf00   USBD     USBD.SYS     Fri Mar 25 03:28:59 2011 (4D8C0BFB)
fffff880`06fb8000 fffff880`06fc9000   usbehci  usbehci.sys  Fri Mar 25 03:29:04 2011 (4D8C0C00)
fffff880`0749a000 fffff880`074f4000   usbhub   usbhub.sys   Fri Mar 25 03:29:25 2011 (4D8C0C15)
fffff880`0f200000 fffff880`0f256000   USBPORT  USBPORT.SYS  Fri Mar 25 03:29:12 2011 (4D8C0C08)
fffff880`00fe8000 fffff880`00ff5000   vdrvroot vdrvroot.sys Tue Jul 14 01:01:31 2009 (4A5BCADB)
fffff880`01bea000 fffff880`01bf8000   vga      vga.sys      Tue Jul 14 00:38:47 2009 (4A5BC587)
fffff880`01800000 fffff880`01825000   VIDEOPRT VIDEOPRT.SYS Tue Jul 14 00:38:51 2009 (4A5BC58B)
fffff880`01a8d000 fffff880`01a9d000   vmstorfl vmstorfl.sys Sat Nov 20 09:57:30 2010 (4CE79B8A)
fffff880`00d98000 fffff880`00dad000   volmgr   volmgr.sys   Sat Nov 20 09:19:28 2010 (4CE792A0)
fffff880`00c00000 fffff880`00c5c000   volmgrx  volmgrx.sys  Sat Nov 20 09:20:43 2010 (4CE792EB)
fffff880`01a9d000 fffff880`01ae9000   volsnap  volsnap.sys  Sat Nov 20 09:20:08 2010 (4CE792C8)
fffff880`03d8d000 fffff880`03da8000   wanarp   wanarp.sys   Sat Nov 20 10:52:36 2010 (4CE7A874)
fffff880`01825000 fffff880`01835000   watchdog watchdog.sys Tue Jul 14 00:37:35 2009 (4A5BC53F)
fffff880`00e00000 fffff880`00ea4000   Wdf01000 Wdf01000.sys Tue Jul 14 00:22:07 2009 (4A5BC19F)
fffff880`00f6f000 fffff880`00f7e000   WDFLDR   WDFLDR.SYS   Tue Jul 14 00:19:54 2009 (4A5BC11A)
fffff880`03d4f000 fffff880`03d58000   wfplwf   wfplwf.sys   Tue Jul 14 01:09:26 2009 (4A5BCCB6)
fffff960`000c0000 fffff960`003d5000   win32k   win32k.sys   Fri Feb 03 04:34:05 2012 (4F2B63BD)
fffff880`06e3f000 fffff880`06e48000   wmiacpi  wmiacpi.sys  Tue Jul 14 00:31:02 2009 (4A5BC3B6)
fffff880`00fd5000 fffff880`00fde000   WMILIB   WMILIB.SYS   Tue Jul 14 00:19:51 2009 (4A5BC117)
fffff880`08400000 fffff880`08421000   WudfPf   WudfPf.sys   Sat Nov 20 10:42:44 2010 (4CE7A624)

Unloaded modules:
fffff880`08b4a000 fffff880`08bbb000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00071000
fffff880`01bdc000 fffff880`01bea000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000E000
fffff880`02e50000 fffff880`02fa4000   dump_iaStor.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00154000
fffff880`02fa4000 fffff880`02fb7000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000
Let us know how it goes. If you get further problems with blue screens, attach your new dump files and details and we'll move on from there.


Last edited:
Hi Don,
Thanks for your suggestion.
Actually, I read from another forum and I have already "bcdedit /set increaseuserva 3072". I guess it is the same trick.
I also try the delete folder suggestion.
Frankly, the crashing problem still reoccur.
I am starting to worry about hardware issue...

Best regards,
Hello Felix,
to Windows 7 Forums.

Not sure if I can help, not an expert by no-means.
A few of the other members here have more expertise in reading the crash dumps and until one of them shows up, you may try to increase your user virtual address by opening Command Prompt, select Run as Administrator and type this in; bcdedit /set increaseuserva 2500, then hit enter, wait for confirmation, then close CMD and restart your PC.
(Although running x64 w/8Gbs of memory you shouldn't have to do this, but it's worth a try and you can always reverse it.)
To reverse it, just re-open CMD and type in bcdedit /deletevalue increaseuserva, enter, wait, close and reboot.

You may also want to try going in to your Documents Library and locate the Battlefield 3 folder (Libraries-documents-battlefield 3) and delete it. You may have to re-set your settings when you start playing the game after deleting that folder.



Hi Elmer,
I have removed AVG and DAEMON tools and installed MSE following your advice.
I will update my other drivers.
I will reply again with my latest experience in a week (or receiving a BSOD again). Hope I will have no blue screen problem for a long time.
Thanks again.

Best regards,


Excellent Member
Microsoft Community Contributor
Just wondering if it bluescreens if you are not online. If you have not tried it, there is an option in Origin to go offline.

To Saltgrass, I won't be able to play if I set Origin to go offline. The bluescreen issue doesn't seem to tie to my internet connectivity.

To Elmer and others, I have another bluescreen (the computer was idle at the time). Attached is the mini-dump. View attachment Minidump.rar

By the way, when I reboot the computer after the MSE was installed, there was an update of over 1,000 files, is this normal?



Im having BSOD issue with bf3

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