BSOD Mainly watching youtube or chatting: you're my last resourse...

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by Nuclearblue, Nov 29, 2012.

  1. Nuclearblue

    Nuclearblue New Member

    Joined:
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    I was loosing my hope to solve my BSOD problem when i so this wonderful place so i decided to register here's my first message :)

    The BSOD shows up randomly and mostly when surfing on the net or watching a video file, usually it disapeares after restart.

    I made a lot of changes on my pc but still the problem is coming up almost everyday.
    Here the report, i do hope you can help me.

    Thanks for your help in advance :)

    View attachment SF_27-11-2012.zip
     
  2. usasma

    usasma Fantastic Member
    Microsoft Community Contributor

    Joined:
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    SP1 isn't installed, please do the following:
    If BSOD's continue, post back with the memory dumps.
    Then try these free diagnostics while waiting for a reply: Hardware Diagnostics



    Analysis:
    The following is for informational purposes only.
    Code:
    [FONT=lucida console]**************************Tue Nov 27 09:27:30.144 2012 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\112712-31746-01.dmp]
    Windows 7 Kernel Version 7600 MP (2 procs) Free x64
    [B][COLOR=RED]Missing Windows 7 Service Pack 1[/COLOR][/B]
    Built by: [B]7600[/B].16385.amd64fre.win7_rtm.090713-1255
    System Uptime:[B]0 days 0:00:09.110[/B]
    BugCheck Code: [B]BugCheck 124, {0, fffffa80029be038, 0, 0}[/B]
    Probably caused by :[B]AuthenticAMD[/B]
    BugCheck Info: [B]WHEA_UNCORRECTABLE_ERROR (124)[/B]
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: fffffa80029be038, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_AuthenticAMD
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME: [B]System[/B]
    FAILURE_BUCKET_ID: [B]X64_0x124_AuthenticAMD_PROCESSOR__UNKNOWN_PRV[/B]
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    [/FONT]
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    [FONT=lucida console]**************************Tue Nov 27 09:27:30.144 2012 (UTC - 5:00)**************************
    amdxata.sys        Tue May 19 13:56:59 2009 (4A12F2EB)
    [/FONT]
    http://www.carrona.org/drivers/driver.php?id=amdxata.sysWill be updated with the visits to Windows Update - don't worry about this one!!!

    STOP 0x124 details:
    Code:
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    
    Microsoft (R) Windows Debugger Version 6.2.8400.0 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\112712-31746-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: c:\symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (2 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
    Machine Name:
    Kernel base = 0xfffff800`02a16000 PsLoadedModuleList = 0xfffff800`02c53e50
    Debug session time: Tue Nov 27 09:27:30.144 2012 (UTC - 5:00)
    System Uptime: 0 days 0:00:09.110
    Loading Kernel Symbols
    .................................................
    Loading User Symbols
    Mini Kernel Dump does not contain unloaded driver list
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 124, {0, fffffa80029be038, 0, 0}
    
    Probably caused by : AuthenticAMD
    
    Followup: MachineOwner
    ---------
    
    1: kd> kd: Reading initial command '!niemiro.auto_errrec; q'
    ===============================================================================
    Common Platform Error Record @ fffffa80029be038
    -------------------------------------------------------------------------------
    Record Id     : 01cdccab509e83a3
    Severity      : Fatal (1)
    Length        : 864
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 11/27/2012 14:27:30 (UTC)
    Flags         : 0x00000002 PreviousError
    
    ===============================================================================
    Section 0     : Processor Generic
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa80029be0b8
    Section       @ fffffa80029be190
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal
    
    Proc. Type    : x86/x64
    Instr. Set    : x64
    Error Type    : Unknown error
    Flags         : 0x00
    CPU Version   : 0x0000000000060f82
    Processor ID  : 0x0000000000000001
    
    ===============================================================================
    Section 1     : x86/x64 Processor Specific
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa80029be100
    Section       @ fffffa80029be250
    Offset        : 536
    Length        : 64
    Flags         : 0x00000000
    Severity      : Fatal
    
    Local APIC Id : 0x0000000000000001
    CPU Id        : 82 0f 06 00 00 08 02 01 - 01 20 00 00 ff fb 8b 17
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa80029be148
    Section       @ fffffa80029be290
    Offset        : 600
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    
    Error         : Unknown (Proc 1 Bank 2)
      Status      : 0xb20060000001f835
    
    quit:¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    
    Microsoft (R) Windows Debugger Version 6.2.8400.0 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\112712-31746-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: c:\symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (2 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
    Machine Name:
    Kernel base = 0xfffff800`02a16000 PsLoadedModuleList = 0xfffff800`02c53e50
    Debug session time: Tue Nov 27 09:27:30.144 2012 (UTC - 5:00)
    System Uptime: 0 days 0:00:09.110
    Loading Kernel Symbols
    .................................................
    Loading User Symbols
    Mini Kernel Dump does not contain unloaded driver list
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 124, {0, fffffa80029be038, 0, 0}
    
    Probably caused by : AuthenticAMD
    
    Followup: MachineOwner
    ---------
    
    1: kd> kd: Reading initial command '!niemiro.auto_errrec; q'
    ===============================================================================
    Common Platform Error Record @ fffffa80029be038
    -------------------------------------------------------------------------------
    Record Id     : 01cdccab509e83a3
    Severity      : Fatal (1)
    Length        : 864
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 11/27/2012 14:27:30 (UTC)
    Flags         : 0x00000002 PreviousError
    
    ===============================================================================
    Section 0     : Processor Generic
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa80029be0b8
    Section       @ fffffa80029be190
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal
    
    Proc. Type    : x86/x64
    Instr. Set    : x64
    Error Type    : Unknown error
    Flags         : 0x00
    CPU Version   : 0x0000000000060f82
    Processor ID  : 0x0000000000000001
    
    ===============================================================================
    Section 1     : x86/x64 Processor Specific
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa80029be100
    Section       @ fffffa80029be250
    Offset        : 536
    Length        : 64
    Flags         : 0x00000000
    Severity      : Fatal
    
    Local APIC Id : 0x0000000000000001
    CPU Id        : 82 0f 06 00 00 08 02 01 - 01 20 00 00 ff fb 8b 17
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa80029be148
    Section       @ fffffa80029be290
    Offset        : 600
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    
    Error         : Unknown (Proc 1 Bank 2)
      Status      : 0xb20060000001f835
    
    quit:
     
  3. Nuclearblue

    Nuclearblue New Member

    Joined:
    Nov 29, 2012
    Messages:
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    Thank you so much i will follow all this steps and i will let you know! :thumbs_up:
     

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