BSOD Mainly watching youtube or chatting: you're my last resourse...

#1
I was loosing my hope to solve my BSOD problem when i so this wonderful place so i decided to register here's my first message :)

The BSOD shows up randomly and mostly when surfing on the net or watching a video file, usually it disapeares after restart.

I made a lot of changes on my pc but still the problem is coming up almost everyday.
Here the report, i do hope you can help me.

Thanks for your help in advance :)

View attachment SF_27-11-2012.zip
 


usasma

Fantastic Member
Microsoft Community Contributor
#2
SP1 isn't installed, please do the following:
Installing Windows 7 Service Pack 1
1. Visit the PC manufacturer's website and update ALL drivers. DO NOT use Windows Update or the "Update drivers" function of Device Manager.
2. Check Device Manager for any unknown/disabled devices - if there are unknown/disabled devices, fix them with the latest drivers from the device manufacturer's website (not the PC Manufacturer)
3. Visit Windows Update and get all updates (may take repeated visits)
4. Visit Windows Update and get Service Pack 1 (usually under Important Updates). Read these notes for installing SP1: Steps to follow before you install Windows 7 SP1 and Windows Server 2008 R2 SP1 from the Microsoft Download Center
5. Visit Windows Update and get any other available updates. May take repeated visits, but keep it up until you get several "Windows is updated" results.
If you're having difficulties with installing a Service Pack, please use the SURTool from this link: What is the System Update Readiness Tool?
Also, check out this troubleshooting link from Microsoft: Troubleshoot problems installing Service Pack 1 (SP1) for Windows 7 and Windows Server 2008 R2

I have had limited success in installing updates/Service Packs when using a "clean boot". I suspect that I'm just bypassing the problem - and that it can come back to bite me in the butt later on.
If BSOD's continue, post back with the memory dumps.
Then try these free diagnostics while waiting for a reply: Hardware Diagnostics



Analysis:
The following is for informational purposes only.
Code:
[FONT=lucida console]**************************Tue Nov 27 09:27:30.144 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\112712-31746-01.dmp]
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
[B][COLOR=RED]Missing Windows 7 Service Pack 1[/COLOR][/B]
Built by: [B]7600[/B].16385.amd64fre.win7_rtm.090713-1255
System Uptime:[B]0 days 0:00:09.110[/B]
BugCheck Code: [B]BugCheck 124, {0, fffffa80029be038, 0, 0}[/B]
Probably caused by :[B]AuthenticAMD[/B]
BugCheck Info: [B]WHEA_UNCORRECTABLE_ERROR (124)[/B]
Arguments: 
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa80029be038, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.
BUGCHECK_STR:  0x124_AuthenticAMD
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME: [B]System[/B]
FAILURE_BUCKET_ID: [B]X64_0x124_AuthenticAMD_PROCESSOR__UNKNOWN_PRV[/B]
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/FONT]
3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[FONT=lucida console]**************************Tue Nov 27 09:27:30.144 2012 (UTC - 5:00)**************************
amdxata.sys        Tue May 19 13:56:59 2009 (4A12F2EB)
[/FONT]
http://www.carrona.org/drivers/driver.php?id=amdxata.sysWill be updated with the visits to Windows Update - don't worry about this one!!!

STOP 0x124 details:
Code:
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

Microsoft (R) Windows Debugger Version 6.2.8400.0 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\112712-31746-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: c:\symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02a16000 PsLoadedModuleList = 0xfffff800`02c53e50
Debug session time: Tue Nov 27 09:27:30.144 2012 (UTC - 5:00)
System Uptime: 0 days 0:00:09.110
Loading Kernel Symbols
.................................................
Loading User Symbols
Mini Kernel Dump does not contain unloaded driver list
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa80029be038, 0, 0}

Probably caused by : AuthenticAMD

Followup: MachineOwner
---------

1: kd> kd: Reading initial command '!niemiro.auto_errrec; q'
===============================================================================
Common Platform Error Record @ fffffa80029be038
-------------------------------------------------------------------------------
Record Id     : 01cdccab509e83a3
Severity      : Fatal (1)
Length        : 864
Creator       : Microsoft
Notify Type   : Machine Check Exception
Timestamp     : 11/27/2012 14:27:30 (UTC)
Flags         : 0x00000002 PreviousError

===============================================================================
Section 0     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ fffffa80029be0b8
Section       @ fffffa80029be190
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal

Proc. Type    : x86/x64
Instr. Set    : x64
Error Type    : Unknown error
Flags         : 0x00
CPU Version   : 0x0000000000060f82
Processor ID  : 0x0000000000000001

===============================================================================
Section 1     : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor    @ fffffa80029be100
Section       @ fffffa80029be250
Offset        : 536
Length        : 64
Flags         : 0x00000000
Severity      : Fatal

Local APIC Id : 0x0000000000000001
CPU Id        : 82 0f 06 00 00 08 02 01 - 01 20 00 00 ff fb 8b 17
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00

===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ fffffa80029be148
Section       @ fffffa80029be290
Offset        : 600
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

Error         : Unknown (Proc 1 Bank 2)
  Status      : 0xb20060000001f835

quit:¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

Microsoft (R) Windows Debugger Version 6.2.8400.0 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\112712-31746-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: c:\symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02a16000 PsLoadedModuleList = 0xfffff800`02c53e50
Debug session time: Tue Nov 27 09:27:30.144 2012 (UTC - 5:00)
System Uptime: 0 days 0:00:09.110
Loading Kernel Symbols
.................................................
Loading User Symbols
Mini Kernel Dump does not contain unloaded driver list
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa80029be038, 0, 0}

Probably caused by : AuthenticAMD

Followup: MachineOwner
---------

1: kd> kd: Reading initial command '!niemiro.auto_errrec; q'
===============================================================================
Common Platform Error Record @ fffffa80029be038
-------------------------------------------------------------------------------
Record Id     : 01cdccab509e83a3
Severity      : Fatal (1)
Length        : 864
Creator       : Microsoft
Notify Type   : Machine Check Exception
Timestamp     : 11/27/2012 14:27:30 (UTC)
Flags         : 0x00000002 PreviousError

===============================================================================
Section 0     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ fffffa80029be0b8
Section       @ fffffa80029be190
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal

Proc. Type    : x86/x64
Instr. Set    : x64
Error Type    : Unknown error
Flags         : 0x00
CPU Version   : 0x0000000000060f82
Processor ID  : 0x0000000000000001

===============================================================================
Section 1     : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor    @ fffffa80029be100
Section       @ fffffa80029be250
Offset        : 536
Length        : 64
Flags         : 0x00000000
Severity      : Fatal

Local APIC Id : 0x0000000000000001
CPU Id        : 82 0f 06 00 00 08 02 01 - 01 20 00 00 ff fb 8b 17
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00

===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ fffffa80029be148
Section       @ fffffa80029be290
Offset        : 600
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

Error         : Unknown (Proc 1 Bank 2)
  Status      : 0xb20060000001f835

quit:
 


#3
Thank you so much i will follow all this steps and i will let you know! :thumbs_up:
 


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