BSOD- Memory.dmp (Driver Conflicts?) Mini-Dump

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by Dynamics, Sep 10, 2011.

  1. Dynamics

    Dynamics New Member

    Joined:
    Sep 10, 2011
    Messages:
    70
    Likes Received:
    0
    Hi guys. i have a brandon new computer Intel(R) Core(TM) i7 CPU 860 @ 2.80GHz Memory (RAM) 4g ATI Radeon HD 4550 , Crashes Will ALOT of blue screens mainly when playing games.. but i've just recently got a couple of blue screens staying idle ... almost all of them pop up saying memory.dmp . i get blue screens saying stuff like this , system_Expection and SPECIAL_POOL_DUMP , other ones.. it says alot of the time display driver has stop responding.. so im thinking its a driver.. i know it cant be the computer its brand new.. heres some of the minidump files 091011-14578-01.dmp , 090911-19625-01.dmp , 090911-14796-01.dmp , 090911-13609-01.dmp , 090911-13453-01.dmp , 090811-23359-01.dmp , 090811-20718-01.dmp , 090811-19406-01.dmp And ALOT more just dont feel like naming them all but will post more if needed to fix my problem... please help me guys. Thanks!
     
  2. Mike

    Mike Windows Forum Admin
    Staff Member Premium Supporter

    Joined:
    Jul 22, 2005
    Messages:
    8,488
    Likes Received:
    783
    Did you delete the dump file attachments? They're gone.
     
  3. Dynamics

    Dynamics New Member

    Joined:
    Sep 10, 2011
    Messages:
    70
    Likes Received:
    0
  4. Trouble

    Trouble Noob Whisperer

    Joined:
    Nov 30, 2009
    Messages:
    13,845
    Likes Received:
    833
    Your dump files are a bit all over the place, however several suggest an issue with memory, which could lead us somewhere. You should probably first take care of these two drivers
    IesDrv.sys 1/8/2009 ASRock IES Utility
    and
    Rt64win7.sys 2/26/2009 Realtek network card driver
    Then go here http://windows7forums.com/blue-screen-death-bsod/38837-how-ask-help-bsod-problem.html#post140678
    follow the instructions, collect the data, put it into a new desktop folder, zip it up and attach it.
    DUMP:
    Code:
    Unable to load image \??\C:\Windows\SysWOW64\Drivers\IesDrv.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for IesDrv.sys
    *** ERROR: Module load completed but symbols could not be loaded for IesDrv.sys
    Probably caused by : IesDrv.sys ( IesDrv+54ef )
    
    DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If kernel debugger is available get stack backtrace.
    Arguments:
    Arg1: fffff880063c04ef, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg4: fffff880063c04ef, address which referenced memory
    
    Debugging Details:
    ------------------
    READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002f050e0
     fffff880063c04ef 
    
    CURRENT_IRQL:  2
    
    FAULTING_IP: 
    IesDrv+54ef
    fffff880`063c04ef 440f22c1        mov     cr8,rcx
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
    
    BUGCHECK_STR:  0xD1
    
    PROCESS_NAME:  AsrIes.exe
    
    TRAP_FRAME:  fffff8800681f7e0 -- (.trap 0xfffff8800681f7e0)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=00000000000eba9c rbx=0000000000000000 rcx=0000000000000001
    rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff880063c04ef rsp=fffff8800681f970 rbp=fffff9800f696ee0
     r8=0000000000000b34  r9=0000000000000000 r10=fffff9800f696ee0
    r11=0000020b9abd6800 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei pl nz na po nc
    IesDrv+0x54ef:
    fffff880`063c04ef 440f22c1        mov     cr8,rcx
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from fffff80002cccb29 to fffff80002ccd5c0
    
    FAILED_INSTRUCTION_ADDRESS: 
    IesDrv+54ef
    fffff880`063c04ef 440f22c1        mov     cr8,rcx
    
    STACK_TEXT:  
    fffff880`0681f698 fffff800`02cccb29 : 00000000`0000000a fffff880`063c04ef 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
    fffff880`0681f6a0 fffff800`02ccb7a0 : 00000000`0015bada 00000000`0015bada 00000000`00000001 00000000`00d10461 : nt!KiBugCheckDispatch+0x69
    fffff880`0681f7e0 fffff880`063c04ef : 00000000`0015bada fffff800`031602a7 00000000`00000001 00000000`00000001 : nt!KiPageFault+0x260
    fffff880`0681f970 00000000`0015bada : fffff800`031602a7 00000000`00000001 00000000`00000001 00000000`00000001 : IesDrv+0x54ef
    fffff880`0681f978 fffff800`031602a7 : 00000000`00000001 00000000`00000001 00000000`00000001 00000000`00000000 : 0x15bada
    fffff880`0681f980 fffff800`03173c16 : fffff980`0f696ee0 00000000`00000002 fffffa80`07bb07b0 fffffa80`03ceb418 : nt!VfIrpAllocateCallDriverData+0x47
    fffff880`0681f9b0 fffff800`02fe5597 : fffffa80`07b30090 fffff880`0681fca0 fffffa80`07b30090 fffffa80`07b68f40 : nt!IovCallDriver+0x566
    fffff880`0681fa10 fffff800`02fe5df6 : fffff800`00000001 00000000`00000000 00000000`00000000 00000000`00000000 : nt!IopXxxControlFile+0x607
    fffff880`0681fb40 fffff800`02ccc813 : fffff8a0`0abd0000 fffff8a0`0bc6f000 fffff8a0`0704e000 fffff8a0`0704d000 : nt!NtDeviceIoControlFile+0x56
    fffff880`0681fbb0 00000000`75152dd9 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
    00000000`0008ebf8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x75152dd9
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    IesDrv+54ef
    fffff880`063c04ef 440f22c1        mov     cr8,rcx
    
    SYMBOL_STACK_INDEX:  3
    
    SYMBOL_NAME:  IesDrv+54ef
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: IesDrv
    
    IMAGE_NAME:  IesDrv.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4965bc6c
    
    FAILURE_BUCKET_ID:  X64_0xD1_VRF_CODE_AV_BAD_IP_IesDrv+54ef
    
    BUCKET_ID:  X64_0xD1_VRF_CODE_AV_BAD_IP_IesDrv+54ef
    
    
    DRIVERS:
    Code:
    TSDDD.dll    
    secdrv.SYS    9/13/2006 8:18
    IesDrv.sys        1/8/2009 3:42
    Rt64win7.sys    2/26/2009 4:04
    spldr.sys        5/11/2009 11:56
    spsys.sys        5/11/2009 12:20
    dump_iaStor.sys    6/4/2009 20:53
    iaStor.sys        6/4/2009 20:53
    hwpolicy.sys    7/13/2009 18:19
    intelppm.sys    7/13/2009 18:19
    msisadrv.sys    7/13/2009 18:19
    pcw.sys        7/13/2009 18:19
    ACPI.sys        7/13/2009 18:19
    Null.SYS        7/13/2009 18:19
    Fs_Rec.sys    7/13/2009 18:19
    atapi.sys        7/13/2009 18:19
    Msfs.SYS        7/13/2009 18:19
    Npfs.SYS        7/13/2009 18:19
    PCIIDEX.SYS    7/13/2009 18:19
    kbdclass.sys    7/13/2009 18:19
    mouclass.sys    7/13/2009 18:19
    pci.sys        7/13/2009 18:19
    WMILIB.SYS    7/13/2009 18:19
    ataport.SYS    7/13/2009 18:19
    cdrom.sys        7/13/2009 18:19
    mountmgr.sys    7/13/2009 18:19
    WDFLDR.SYS    7/13/2009 18:19
    CLFS.SYS    7/13/2009 18:19
    disk.sys        7/13/2009 18:19
    volmgr.sys    7/13/2009 18:19
    CLASSPNP.SYS    7/13/2009 18:19
    partmgr.sys    7/13/2009 18:19
    fltmgr.sys        7/13/2009 18:19
    volsnap.sys    7/13/2009 18:20
    volmgrx.sys    7/13/2009 18:20
    ksecdd.sys    7/13/2009 18:20
    nsiproxy.sys    7/13/2009 18:21
    fwpkclnt.sys    7/13/2009 18:21
    tdx.sys        7/13/2009 18:21
    TDI.SYS        7/13/2009 18:21
    netbt.sys        7/13/2009 18:21
    msrpc.sys        7/13/2009 18:21
    ndis.sys        7/13/2009 18:21
    NETIO.SYS    7/13/2009 18:21
    dump_dumpfve.sys    7/13/2009 18:21
    Wdf01000.sys    7/13/2009 18:22
    HTTP.sys        7/13/2009 18:22
    mup.sys        7/13/2009 18:23
    rdbss.sys        7/13/2009 18:24
    csc.sys        7/13/2009 18:24
    luafv.sys        7/13/2009 18:26
    mssmbios.sys    7/13/2009 18:31
    fileinfo.sys    7/13/2009 18:34
    rdyboost.sys    7/13/2009 18:34
    blbdrive.sys    7/13/2009 18:35
    discache.sys    7/13/2009 18:37
    watchdog.sys    7/13/2009 18:37
    Dxapi.sys        7/13/2009 18:38
    vga.sys        7/13/2009 18:38
    VIDEOPRT.SYS    7/13/2009 18:38
    monitor.sys    7/13/2009 18:38
    vmstorfl.sys    7/13/2009 18:42
    cng.sys        7/13/2009 18:49
    Beep.SYS    7/13/2009 19:00
    swenum.sys    7/13/2009 19:00
    ksthunk.sys    7/13/2009 19:00
    kbdhid.sys    7/13/2009 19:00
    mouhid.sys    7/13/2009 19:00
    CompositeBus.sys    7/13/2009 19:00
    serenum.sys    7/13/2009 19:00
    parport.sys    7/13/2009 19:00
    serial.sys        7/13/2009 19:00
    crashdmp.sys    7/13/2009 19:01
    msahci.sys    7/13/2009 19:01
    vdrvroot.sys    7/13/2009 19:01
    WudfPf.sys    7/13/2009 19:05
    HDAudBus.sys    7/13/2009 19:06
    HIDPARSE.SYS    7/13/2009 19:06
    HIDCLASS.SYS    7/13/2009 19:06
    hidusb.sys    7/13/2009 19:06
    USBD.SYS    7/13/2009 19:06
    portcls.sys    7/13/2009 19:06
    usbehci.sys    7/13/2009 19:06
    USBPORT.SYS    7/13/2009 19:06
    umbus.sys    7/13/2009 19:06
    usbhub.sys    7/13/2009 19:07
    mpsdrv.sys    7/13/2009 19:08
    lltdio.sys        7/13/2009 19:08
    rspndr.sys        7/13/2009 19:08
    netbios.sys    7/13/2009 19:09
    wfplwf.sys        7/13/2009 19:09
    tunnel.sys        7/13/2009 19:09
    pacer.sys        7/13/2009 19:09
    tcpipreg.sys    7/13/2009 19:09
    ndistapi.sys    7/13/2009 19:10
    NDProxy.SYS    7/13/2009 19:10
    ndiswan.sys    7/13/2009 19:10
    rasl2tp.sys    7/13/2009 19:10
    raspppoe.sys    7/13/2009 19:10
    raspptp.sys    7/13/2009 19:10
    wanarp.sys    7/13/2009 19:10
    AgileVpn.sys    7/13/2009 19:10
    rassstp.sys    7/13/2009 19:10
    RDPCDD.sys    7/13/2009 19:16
    rdpencdd.sys    7/13/2009 19:16
    rdprefmp.sys    7/13/2009 19:16
    termdd.sys    7/13/2009 19:16
    rdpbus.sys    7/13/2009 19:17
    peauth.sys    7/13/2009 20:01
    drmk.sys        /13/2009 20:01
    hal.dll        7/13/2009 20:27
    CI.dll        7/13/2009 20:32
    PSHED.dll    7/13/2009 20:32
    fvevol.sys        9/25/2009 21:34
    ksecpkg.sys    12/11/2009 1:03
    ks.sys        3/3/2010 23:32
    amdxata.sys    3/19/2010 11:18
    viahduaa.sys    10/21/2010 3:05
    cpuz135_x64.sys    11/9/2010 8:33
    dxgmms1.sys    1/25/2011 23:22
    dxgkrnl.sys    1/25/2011 23:22
    cdd.dll        1/26/2011 1:31
    kdcom.dll        2/5/2011 7:21
    bowser.sys    2/23/2011 0:15
    Ntfs.sys        3/10/2011 22:39
    afd.sys        4/24/2011 21:43
    dfsc.sys        4/26/2011 21:57
    srvnet.sys        4/28/2011 22:12
    srv2.sys        4/28/2011 22:12
    srv.sys        4/28/2011 22:13
    mrxsmb20.sys    5/3/2011 21:51
    mrxsmb.sys    5/3/2011 21:51
    AtihdW76.sys    6/7/2011 5:34
    win32k.sys    6/10/2011 21:56
    tcpip.sys        6/20/2011 22:44
    ntoskrnl.exe    6/22/2011 21:51
    mrxsmb10.sys    7/8/2011 21:44
    atikmpag.sys    7/28/2011 15:54
    atikmdag.sys    7/28/2011 16:29
    
    
     
  5. Dynamics

    Dynamics New Member

    Joined:
    Sep 10, 2011
    Messages:
    70
    Likes Received:
    0
    Iesdrv.sys is not needed i clicked asrock ise to see what it was and it crashed , all it is an energy saver... im thinking its something to do with my memory or/and graphics card because when i play games sometimes ill get a Signal over range.. or mabey the power supply i have huge blue neon fan on my computer case.. and 2 other small fans.. and i bought cheapest power supplu which is 480 watts which i dont think is helping it.. but i get memory dump BSOD usually when i play games.. (i bought this pc for gaming ) or sometimes ill click the slightest think like earlier it was clicked google chrome BSOD.. so its usually a click that does it but thats the rarely blue sceens... im not to depth into computer stuffs so is there anything else you can tell me??
     
  6. Trouble

    Trouble Noob Whisperer

    Joined:
    Nov 30, 2009
    Messages:
    13,845
    Likes Received:
    833
    I would be happy to help further if you will first help me, by addressing the two driver issues that I noted above and then by following the link that I also posted above and providing the information laid out in that link (first post only). Then attach any new blue screen .dmp files that reflect that you have either updated the two drivers to post Win7 RTM dates or have otherwise removed them by uninstalling the associated software or hardware device. Then we can move forward.
    Thank You
    Randy
     
  7. Dynamics

    Dynamics New Member

    Joined:
    Sep 10, 2011
    Messages:
    70
    Likes Received:
    0
    Will Do , I Downloaded Realtek One Last Night.. And Im Not Good At Downloading Drivers.. I Have A Program Called Drivermax that does it for me but it only downloads 2 a day unless you pay... and it scanned them and it also said these are some out-dated-drivers tell me if these would have an affect on my blue screen of death : HID-compliant mouse : Intel(R) 5 Series/3400 Series Chipset Family SMBus Controller : Intel(R) 82801 PCI Bridge - 244E : Intel (R) processor DMI - D131 : Intel(R) processor Miscellaneous Registers - D158 : Intel(R) processor PCI Express Root Port 1 - D138 : Intel(R) processor Semaphore and Scratchpad Registers - D156 : Intel(R) processor System Management Registers - D155 : Intel(R) processor System Control and Status Registers - D157 : Intel(R) QuickPath Interconnect - D150 : Intel(R) QuickPath Interconnect - D151 : Realtek PCIe GBE Family Controller : USB Input Device. Those are all of them.. im going to do try and do that thing you told me to do but it sounds really complicated and im only 16
     
  8. Dynamics

    Dynamics New Member

    Joined:
    Sep 10, 2011
    Messages:
    70
    Likes Received:
    0
    Also Sir Can You Explain How I Can Find And Download Those Driver I Look Them Up But Like... Its Complicated I Think Im Going To End Up Installing A Different Driver And Making Matters Worse.
     
  9. Trouble

    Trouble Noob Whisperer

    Joined:
    Nov 30, 2009
    Messages:
    13,845
    Likes Received:
    833
    For driver software to support you hardware devices, it is always considered a best practice to use the individual manufacture's website to obtain the latest drivers for their products.
    You need to know some specific information to begin with to avail yourself of that information, generally speaking the Manufacturer Name, Model Name, Model Number and Revision Numbers as they apply.
    So for the ASRock issue you should start here Z68 Motherboard Series - Download Files form ASRock Inc. and use the interface to pick your particular product
    and for the Realtek device you can start here Realtek see of your particular card is listed and if not use the links on the left to navigate the site to find your card.
    It isn't exactly rocket science and is not generally difficult. Take your time, be patient and you'll find them. Use google sometimes it helps. And as a general rule always seeks out the hardware vendor's driver first, before resorting to any third party software product to find drivers for you. And in the case of motherboards start with the chipset driver followed by any updates for embedded hardware Audio, LAN, Video, etc., And often times a BIOS update can also help, although not for the faint of heart or inexperienced (but we all have to start somewhere, sometime).
     
  10. Elmer

    Elmer Extraordinary Member

    Joined:
    Mar 5, 2010
    Messages:
    3,873
    Likes Received:
    284
    Further to Randys excellent advice:

    Rt64win7.sys 2/26/2009 Realtek PCIe GBE Family Controller v7.046 As you are not too sure, go for this one:
    Win7 and WinServer 2008 R2 Auto Installation Program (SID:1462014)
     
    #10 Elmer, Sep 10, 2011
    Last edited: Sep 10, 2011
    2 people like this.
  11. Dynamics

    Dynamics New Member

    Joined:
    Sep 10, 2011
    Messages:
    70
    Likes Received:
    0
    Thanks Randy And Elmer I downloaded both.. I Haven't Got Blue Screen Yet.. But I Know It Will Come Soon... Happens Randomly Latest One I Had Was dxgmms1.sys earlier when I was playing a game called APB-Reloaded Happen When I Exited Out The Game... This Could Be Due To That This Game Requires phyX which is only for nvidia and I'm using a ati card , but it also does it on world of warcraft ocasionally... but a problem that is occuring a lot not to much but I get a black screen like it says RMB signal out is out of range.. I thought it might be the monitor but its not I hooked it up to my other computer and when it would do it that one would say Not Supported.. But The Thing Is I Would Have Skype And My Game Still Running And I Could Basicly Play My Game And Still Talk To My Friends Just Not Having Anything On Screen To Display.. That Cause I Was Thinking It Wasn't Getting Enough Power... I have 480 power supply. And Ideas guys or should I just wait for a blue screen.. also I was playing APB game froze coudn't alt+crl+delete Forced to hit restart button but like I said that game might not be compatiable with my graphics card.. I need your guys opinons and thoughts. Thanks!
     
  12. Dynamics

    Dynamics New Member

    Joined:
    Sep 10, 2011
    Messages:
    70
    Likes Received:
    0
    ok guys when i click start menu hit restart i get a blue screen saying dxgkrnl.sys, this will loop if i try to restart from start menu...
     
  13. zigzag3143

    zigzag3143 Honorable Member
    Microsoft MVP

    Joined:
    Jun 2, 2009
    Messages:
    812
    Likes Received:
    115
    Just a thought but 19 of 46 crashes relate directly (or indirectly) to memory management

    These were caused by a memory exception. Please run these two tests to verify your memory and find which driver is causing the problem.


    1-Memtest.

    *Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

    *Boot from the CD, and leave it running for at least 5 or 6 passes.

    Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

    Test the sticks individually, and if you find a good one, test it in all slots.


    2-Driver verifier


     
    1 person likes this.
  14. Dynamics

    Dynamics New Member

    Joined:
    Sep 10, 2011
    Messages:
    70
    Likes Received:
    0
    i dont have a cd burner... :(
     
  15. kaos

    kaos Senior Member

    Joined:
    May 9, 2011
    Messages:
    1,747
    Likes Received:
    33
  16. Dynamics

    Dynamics New Member

    Joined:
    Sep 10, 2011
    Messages:
    70
    Likes Received:
    0
    Thanks For The Usb Kaos And ZigZag I Came Back Clean 7 Passes But Know I Think I Might Fixxed That Problem... ( Mabey ) im getting blue screens of death know that say dxgkrnl.sys and dxgmms1.sys - my dad told me he thinks it has something to do with direct x but im not sure...
     
  17. kaos

    kaos Senior Member

    Joined:
    May 9, 2011
    Messages:
    1,747
    Likes Received:
    33
    your welcome

    memtest should take longer than that?

    how many sticks do you have?
    how many slots are used when ALL the ram is in?

    dxgmms1.sys is related to Direct X as a either conflict etc... You can update Direct X , update BIOS too if there is one along with Graphics drivers
     
  18. Dynamics

    Dynamics New Member

    Joined:
    Sep 10, 2011
    Messages:
    70
    Likes Received:
    0
    only 1 4g ram stick and i have asrock flash utility update thingy in the bios should i do that and all of the ati graphics drivers are up to date im getting blue screen with STOP: 0x000000b1 or stuff similar to that... i can barely play a game without getting blue screen within 2-5 mints
     
  19. Trouble

    Trouble Noob Whisperer

    Joined:
    Nov 30, 2009
    Messages:
    13,845
    Likes Received:
    833
    Attach new .dmp files along with the information I asked for earlier regarding CPUz and RAMMon and we'll take a look. Also you should probably run the SF Diagnostic tool also referenced in the link I posted earlier.
    Regards
    Randy
     
    1 person likes this.
  20. Dynamics

    Dynamics New Member

    Joined:
    Sep 10, 2011
    Messages:
    70
    Likes Received:
    0

Share This Page

Loading...