BSOD need help

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by asbeto, Apr 16, 2013.

  1. asbeto

    asbeto New Member

    Joined:
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    BSOD Windows 7 need Help

    View attachment SF_16-04-2013.zip \
    View attachment CPU.zip

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 1000008e
    BCP1: C0000005
    BCP2: 83169487
    BCP3: 9DDDAF7C
    BCP4: 00000000
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1
    If you need additional info ask and thanks for the help.
     
    #1 asbeto, Apr 16, 2013
    Last edited: Apr 16, 2013
  2. usasma

    usasma Fantastic Member
    Microsoft Community Contributor

    Joined:
    Mar 22, 2010
    Messages:
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    Only 44 mB of free RAM - this is very, very serious. Please get additional RAM for your system (research the specs at RAM Memory Upgrade: Dell, Mac, Apple, HP, Compaq. USB drives, SSD at Crucial.com ). While waiting for the new RAM, please only run one program at a time - and ensure that you've trimmed out all un-necessary startup items.

    Only 3 Windows Updates installed. Most systems have 150 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

    This device is showing problems in your Device Manager:
    Typically this is caused by a malware infection. Please scan the system with several of these free scanners to ensure that the system is clean: Free Online AntiMalware Resources

    Looks like the system crashes whenever you try to run MalwareBytes. That is also suggestive of an infection.
    I suspect that this driver is a part of the infection - as a Google search gives no results for it:
    If it continues to appear (after the malware scans), then I'll suggest a safe way to get rid of it. DO NOT delete it at this time - it may stop the system from booting.


    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    nvm62x32.sys Fri Oct 17 17:00:39 2008 (48F8FCF7)
    nVidia Ethernet Networking Driver (nForce chipset driver)
    http://www.carrona.org/drivers/driver.php?id=nvm62x32.sys



    Analysis:
    The following is for informational purposes only.
    Code:
    [font=lucida console]**************************Mon Apr 15 17:29:11.933 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\041613-23914-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x86 compatible
    Built by: [B]7601[/B].17514.x86fre.win7sp1_rtm.101119-1850
    System Uptime:[B]0 days 0:04:04.540[/B]
    *** WARNING: Unable to verify timestamp for mbam.sys
    *** ERROR: Module load completed but symbols could not be loaded for mbam.sys
    Probably caused by :[B]mbam.sys ( mbam+cba )[/B]
    BugCheck [B]1000008E, {c0000005, 83169487, 9dddaf7c, 0}[/B]
    BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x1000008E]KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)[/url]
    Arguments: 
    Arg1: c0000005, The exception code that was not handled
    Arg2: 83169487, The address that the exception occurred at
    Arg3: 9dddaf7c, Trap Frame
    Arg4: 00000000
    BUGCHECK_STR:  0x8E
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME:  WmiPrvSE.exe
    FAILURE_BUCKET_ID: [B]0x8E_mbam+cba[/B]
      BIOS Version                  080015 
      BIOS Release Date             08/26/2010
      Manufacturer                  BIOSTAR Group
      Product Name                  N68S3+
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Mon Apr 15 16:06:18.891 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\041513-35708-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x86 compatible
    Built by: [B]7601[/B].17514.x86fre.win7sp1_rtm.101119-1850
    System Uptime:[B]0 days 0:02:21.499[/B]
    *** WARNING: Unable to verify timestamp for mbam.sys
    *** ERROR: Module load completed but symbols could not be loaded for mbam.sys
    Probably caused by :[B]mbam.sys ( mbam+cba )[/B]
    BugCheck [B]1000008E, {c0000005, 83119487, 9b9fef7c, 0}[/B]
    BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x1000008E]KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)[/url]
    Arguments: 
    Arg1: c0000005, The exception code that was not handled
    Arg2: 83119487, The address that the exception occurred at
    Arg3: 9b9fef7c, Trap Frame
    Arg4: 00000000
    BUGCHECK_STR:  0x8E
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME:  VSSVC.exe
    FAILURE_BUCKET_ID: [B]0x8E_mbam+cba[/B]
      BIOS Version                  080015 
      BIOS Release Date             08/26/2010
      Manufacturer                  BIOSTAR Group
      Product Name                  N68S3+
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Mon Apr 15 15:46:24.029 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\041513-47361-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x86 compatible
    Built by: [B]7601[/B].17514.x86fre.win7sp1_rtm.101119-1850
    System Uptime:[B]0 days 0:04:01.621[/B]
    *** WARNING: Unable to verify timestamp for mbam.sys
    *** ERROR: Module load completed but symbols could not be loaded for mbam.sys
    Probably caused by :[B]mbam.sys ( mbam+cba )[/B]
    BugCheck [B]1000008E, {c0000005, 8315a487, 9654ef7c, 0}[/B]
    BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x1000008E]KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)[/url]
    Arguments: 
    Arg1: c0000005, The exception code that was not handled
    Arg2: 8315a487, The address that the exception occurred at
    Arg3: 9654ef7c, Trap Frame
    Arg4: 00000000
    BUGCHECK_STR:  0x8E
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME:  WmiPrvSE.exe
    FAILURE_BUCKET_ID: [B]0x8E_mbam+cba[/B]
      BIOS Version                  080015 
      BIOS Release Date             08/26/2010
      Manufacturer                  BIOSTAR Group
      Product Name                  N68S3+
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Mon Apr 15 15:40:59.470 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\041513-46441-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x86 compatible
    Built by: [B]7601[/B].17514.x86fre.win7sp1_rtm.101119-1850
    System Uptime:[B]0 days 1:52:17.077[/B]
    *** WARNING: Unable to verify timestamp for mbam.sys
    *** ERROR: Module load completed but symbols could not be loaded for mbam.sys
    Probably caused by :[B]mbam.sys ( mbam+cba )[/B]
    BugCheck [B]1000008E, {c0000005, 83109487, 95012f7c, 0}[/B]
    BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x1000008E]KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)[/url]
    Arguments: 
    Arg1: c0000005, The exception code that was not handled
    Arg2: 83109487, The address that the exception occurred at
    Arg3: 95012f7c, Trap Frame
    Arg4: 00000000
    BUGCHECK_STR:  0x8E
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME:  VSSVC.exe
    FAILURE_BUCKET_ID: [B]0x8E_mbam+cba[/B]
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    [/font]
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    [font=lucida console]**************************Mon Apr 15 17:29:11.933 2013 (UTC - 4:00)**************************
    [COLOR=RED][B]nvm62x32.sys                Fri Oct 17 17:00:39 2008 (48F8FCF7)[/B][/COLOR]
    pcsrlxa.sys                 Wed Sep  2 17:37:57 2009 (4A9EE5B5)
    amdxata.sys                 Fri Mar 19 12:19:01 2010 (4BA3A3F5)
    nvstor.sys                  Fri Mar 19 16:51:52 2010 (4BA3E3E8)
    nvlddmkm.sys                Thu Jan 31 02:32:52 2013 (510A1E24)
    mbam.sys                    Thu Feb 28 15:33:08 2013 (512FBF04)
    [/font]
    http://www.carrona.org/drivers/driver.php?id=nvm62x32.sys
    pcsrlxa.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=amdxata.sys
    http://www.carrona.org/drivers/driver.php?id=nvstor.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=mbam.sys
     

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