bsod ntkrnlmp.exe 0x3b

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by shawkobe, Dec 30, 2011.

  1. shawkobe

    shawkobe New Member

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    Hi I've had this BSOD a few times now, can't seem to find a solution for it.Thanks!!
    EDIT:Is Windows 7 . . .
    - x86 (32-bit) or x64 ?
    64 bit
    - the original installed OS on the system?
    fresh install
    - an OEM or full retail version?
    - Full Retail
    - What is the age of system (hardware)?
    days
    - What is the age of OS installation
    days
    MEMTEST no errors.

    DMP files attached.
     

    Attached Files:

    #1 shawkobe, Dec 30, 2011
    Last edited: Dec 30, 2011
  2. shawkobe

    shawkobe New Member

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    System Info
    CPU: i5 2500k
    RAM: CORSAIR Vengeance 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Desktop Memory Model CMZ8GX3M2A1600C9B
    GPU:
    [TABLE="width: 100%"]
    [TR]
    [TD]XFX Radeon HD 6870 Dual Fan 900MHZ 1GB 4.2GHZ GDDR5 2XDVI HDMI 2x Mini Display Port PCI-E Video Card
    MOBO: AsRock Extreme 3 Gen 3[/TD]
    [/TR]
    [/TABLE]
     
    #2 shawkobe, Dec 30, 2011
    Last edited: Dec 30, 2011
  3. Elmer

    Elmer Extraordinary Member

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    Hi Shawkobe and Welcome to The Forum.

    We really need to see the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

    Please see: How to ask for help with a BSOD problem Following Method 2:
    Download ​
    and run the SF Diagnostics Tool. Right click the SF Diag tool and select Run as Administrator before running. When the reports have been created, zip them up and attach to a post.


    Download and run CPU-Z. Take screenshots**/snips of the Mainboard tab, Memory tab and all the slot #'s under the SPD tab.
    Go to Post Reply, click on the Go Advanced button and attach the screenshots**/snips to your post for all the RAM experts to see by using the paper clip you will find on the top toolbar. Do not zip them up.
    **
    If screenshots, please crop.

    To ensure minidumps are enabled:
    Go to Start, in the Search Box type: sysdm.cpl, press Enter.
    Under the Advanced tab, click on the Startup and Recovery Settings... button.
    Ensure that Automatically restart is unchecked.
    Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
    Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
    OK your way out.
    Reboot if changes have been made.

    The .dmp files are located at C:\Windows\Minidump. Until a .dmp file is generated, the Minidump folder may not exist.

    Go to your C:\Windows\Minidump folder. Copy the .dmp files to a new folder on your desktop. Zip up that folder and attach to a post.
     
    #3 Elmer, Dec 30, 2011
    Last edited: Dec 30, 2011

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