Derwin Ang
New Member
- Joined
- Oct 6, 2012
- Messages
- 12
- Thread Author
- #1
Anti-Virus Removal:
Please do the following:
- un-install the McAfee from your system (you can reinstall it, if so desired, when we're done troubleshooting)
- remove any remnants of McAfee using this free tool: Link Removed (This link has changed a lot. If it doesn't work, search for McAfee Consumer Products Removal Tool)
- IMMEDIATELY update your Avira anti-virus, then check to ensure that the Windows Firewall is turned on.
- check to see if this fixes the BSOD's...
[FONT=lucida console]**************************Sat Oct 6 00:52:14.794 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\100612-28002-01.dmp]
Windows 7 Kernel Version [B]7601 [/B](Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].17835.amd64fre.win7sp1_gdr.120503-2030
System Uptime:[B]0 days 0:19:31.058[/B]
BugCheck Code: [B]BugCheck 3B, {c0000005, fffff8000310259a, fffff8800a827ed0, 0}[/B]
Probably caused by :[B]memory_corruption ( nt!MiGetPreviousNode+53 )[/B]
BugCheck Info: [B]SYSTEM_SERVICE_EXCEPTION (3b)[/B]
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
BUGCHECK_STR: 0x3B
PROCESS_NAME: [B]firefox.exe[/B]
FAILURE_BUCKET_ID: [B]X64_0x3B_nt!MiGetPreviousNode+53[/B]
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Oct 6 00:32:19.110 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\100612-40341-01.dmp]
Windows 7 Kernel Version [B]7601 [/B](Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].17835.amd64fre.win7sp1_gdr.120503-2030
System Uptime:[B]0 days 11:43:38.406[/B]
BugCheck Code: [B]BugCheck 24, {1904fb, fffff8800bb1ee38, fffff8800bb1e690, fffff80003107d01}[/B]
*** WARNING: Unable to verify checksum for win32k.sys
Probably caused by :[B]ntkrnlmp.exe ( nt!CcUnmapVacbArray+161 )[/B]
BugCheck Info: [B]NTFS_FILE_SYSTEM (24)[/B]
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
PROCESS_NAME: [B]System[/B]
BUGCHECK_STR: 0x24
FAILURE_BUCKET_ID: [B]X64_0x24_nt!CcUnmapVacbArray+161[/B]
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Oct 4 16:16:08.131 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\100612-31449-01.dmp]
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\100512-32651-01.dmp]
Windows 7 Kernel Version [B]7601 [/B](Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].17835.amd64fre.win7sp1_gdr.120503-2030
System Uptime:[B]0 days 12:49:09.021[/B]
BugCheck Code: [B]BugCheck 50, {fffffaa00a62e908, 0, fffff800030c0630, 5}[/B]
Probably caused by :[B]memory_corruption ( nt!MiLocateAddress+40 )[/B]
BugCheck Info: [B]PAGE_FAULT_IN_NONPAGED_AREA (50)[/B]
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
BUGCHECK_STR: 0x50
PROCESS_NAME: [B]pcee4.exe[/B]
FAILURE_BUCKET_ID: [B]X64_0x50_nt!MiLocateAddress+40[/B]
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Oct 6 00:52:14.794 2012 (UTC - 4:00)**************************
[/FONT]
[FONT=lucida console]**************************Sat Oct 6 00:52:14.794 2012 (UTC - 4:00)**************************
PxHlpa64.sys Tue Jun 23 19:16:35 2009 (4A416253)
intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
amdxata.sys Fri Mar 19 12:18:18 2010 (4BA3A3CA)
NTIDrvr.sys Mon Apr 19 21:37:59 2010 (4BCD0577)
nbdrv.sys Fri May 14 07:47:10 2010 (4BED383E)
athrx.sys Thu Jul 1 16:27:36 2010 (4C2CFA38)
UBHelper.sys Tue Jul 6 00:19:26 2010 (4C32AECE)
TurboB.sys Fri Oct 8 05:32:49 2010 (4CAEE541)
HECIx64.sys Tue Oct 19 19:33:43 2010 (4CBE2AD7)
k57nd60a.sys Mon Nov 1 00:08:25 2010 (4CCE3D39)
nusb3hub.sys Thu Dec 9 23:50:35 2010 (4D01B19B)
nusb3xhc.sys Thu Dec 9 23:50:35 2010 (4D01B19B)
bScsiMSa.sys Fri Dec 10 20:46:30 2010 (4D02D7F6)
b57xdbd.sys Sat Dec 11 11:10:59 2010 (4D03A293)
b57xdmp.sys Sat Dec 11 11:11:00 2010 (4D03A294)
bScsiSDa.sys Sat Dec 11 23:33:03 2010 (4D04507F)
iaStor.sys Fri Feb 18 11:10:50 2011 (4D5E9A0A)
cnnctfy2.sys Fri Jun 24 11:29:01 2011 (4E04AD3D)
idmwfp.sys Wed Jul 6 10:37:41 2011 (4E147335)
Ext2Fsd.SYS Fri Jul 8 13:08:38 2011 (4E173996)
btath_bus.sys Tue Jul 19 22:59:56 2011 (4E2644AC)
RTKVHD64.sys Tue Jul 26 05:22:00 2011 (4E2E8738)
IntcDAud.sys Tue Aug 23 09:12:57 2011 (4E53A759)
avkmgr.sys Thu Sep 15 09:36:11 2011 (4E71FF4B)
cpuz135_x64.sys Wed Sep 21 04:23:41 2011 (4E799F0D)
igdkmd64.sys Mon Sep 26 05:40:22 2011 (4E804886)
SynTP.sys Mon Oct 3 17:32:08 2011 (4E8A29D8)
avgntflt.sys Tue Apr 24 02:14:35 2012 (4F9644CB)
avipbb.sys Thu Apr 26 06:12:40 2012 (4F991F98)
nvlddmkm.sys Thu Aug 30 11:50:16 2012 (503F8BB8)
nvpciflt.sys Thu Aug 30 11:50:44 2012 (503F8BD4)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Oct 4 16:16:08.131 2012 (UTC - 4:00)**************************
ssadwh.sys Thu May 12 09:06:44 2011 (4DCBDB64)
ssadbus.sys Thu May 12 09:06:54 2011 (4DCBDB6E)
ssadmdfl.sys Thu May 12 09:08:26 2011 (4DCBDBCA)
ssadmdm.sys Thu May 12 09:08:36 2011 (4DCBDBD4)
ssadcm.sys Thu May 12 09:09:45 2011 (4DCBDC19)
nvlddmkm.sys Sun Oct 16 20:49:51 2011 (4E9B7BAF)
nvpciflt.sys Sun Oct 16 20:50:40 2011 (4E9B7BE0)
[/FONT]
Anti-Virus Removal:
Please do the following:
- un-install the McAfee from your system (you can reinstall it, if so desired, when we're done troubleshooting)
- remove any remnants of McAfee using this free tool: Link Removed (This link has changed a lot. If it doesn't work, search for McAfee Consumer Products Removal Tool)
- IMMEDIATELY update your Avira anti-virus, then check to ensure that the Windows Firewall is turned on.
- check to see if this fixes the BSOD's
NOTE: NEVER run more than 1 anti-virus, firewall, Internet Security/Security Center application at the same time.
The most significant thing that I see in the uploads is that you have both Avira and McAfee Family Protection installed.
Please do this to un-install the McAfee:
There are other programs present that occasionally cause BSOD's - but none are really suspect at this point.
If the BSOD's continue - I'll ask you to upload the new memory dumps for us to have a look at.
Hopefully they will provide us with some more information.
The most significant thing that I see in the uploads is that you have both Avira and McAfee Family Protection installed.
Please do this to un-install the McAfee:
There are other programs present that occasionally cause BSOD's - but none are really suspect at this point.
If the BSOD's continue - I'll ask you to upload the new memory dumps for us to have a look at.
Hopefully they will provide us with some more information.
[FONT=lucida console]**************************Tue Oct 9 07:02:09.977 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\100912-20280-01.dmp]
Windows 7 Kernel Version [B]7601 [/B](Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].17835.amd64fre.win7sp1_gdr.120503-2030
System Uptime:[B]0 days 3:09:31.241[/B]
BugCheck Code: [B]BugCheck A, {fffffaa00af60e08, 2, 1, fffff8000312a34f}[/B]
Probably caused by :[B]memory_corruption ( nt!MiIdentifyPfn+26f )[/B]
BugCheck Info: [B]IRQL_NOT_LESS_OR_EQUAL (a)[/B]
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
BUGCHECK_STR: 0xA
PROCESS_NAME: [B]svchost.exe[/B]
FAILURE_BUCKET_ID: [B]X64_0xA_nt!MiIdentifyPfn+26f[/B]
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Oct 9 03:51:37.609 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\100912-21871-01.dmp]
Windows 7 Kernel Version [B]7601 [/B](Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].17835.amd64fre.win7sp1_gdr.120503-2030
System Uptime:[B]0 days 1:50:53.499[/B]
BugCheck Code: [B]BugCheck 50, {fffffaa00afda918, 1, fffff800033b8651, 5}[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!PspInsertThread+1a5 )[/B]
BugCheck Info: [B]PAGE_FAULT_IN_NONPAGED_AREA (50)[/B]
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
BUGCHECK_STR: 0x50
PROCESS_NAME: [B]LManager.exe[/B]
FAILURE_BUCKET_ID: [B]X64_0x50_nt!PspInsertThread+1a5[/B]
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Oct 9 07:02:09.977 2012 (UTC - 4:00)**************************
[/FONT]
[FONT=lucida console]**************************Tue Oct 9 07:02:09.977 2012 (UTC - 4:00)**************************
PxHlpa64.sys Tue Jun 23 19:16:35 2009 (4A416253)
intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
amdxata.sys Fri Mar 19 12:18:18 2010 (4BA3A3CA)
NTIDrvr.sys Mon Apr 19 21:37:59 2010 (4BCD0577)
nbdrv.sys Fri May 14 07:47:10 2010 (4BED383E)
athrx.sys Thu Jul 1 16:27:36 2010 (4C2CFA38)
UBHelper.sys Tue Jul 6 00:19:26 2010 (4C32AECE)
TurboB.sys Fri Oct 8 05:32:49 2010 (4CAEE541)
HECIx64.sys Tue Oct 19 19:33:43 2010 (4CBE2AD7)
k57nd60a.sys Mon Nov 1 00:08:25 2010 (4CCE3D39)
nusb3hub.sys Thu Dec 9 23:50:35 2010 (4D01B19B)
nusb3xhc.sys Thu Dec 9 23:50:35 2010 (4D01B19B)
bScsiMSa.sys Fri Dec 10 20:46:30 2010 (4D02D7F6)
b57xdbd.sys Sat Dec 11 11:10:59 2010 (4D03A293)
b57xdmp.sys Sat Dec 11 11:11:00 2010 (4D03A294)
bScsiSDa.sys Sat Dec 11 23:33:03 2010 (4D04507F)
iaStor.sys Fri Feb 18 11:10:50 2011 (4D5E9A0A)
cnnctfy2.sys Fri Jun 24 11:29:01 2011 (4E04AD3D)
idmwfp.sys Wed Jul 6 10:37:41 2011 (4E147335)
Ext2Fsd.SYS Fri Jul 8 13:08:38 2011 (4E173996)
btath_bus.sys Tue Jul 19 22:59:56 2011 (4E2644AC)
RTKVHD64.sys Tue Jul 26 05:22:00 2011 (4E2E8738)
IntcDAud.sys Tue Aug 23 09:12:57 2011 (4E53A759)
avkmgr.sys Thu Sep 15 09:36:11 2011 (4E71FF4B)
cpuz135_x64.sys Wed Sep 21 04:23:41 2011 (4E799F0D)
igdkmd64.sys Mon Sep 26 05:40:22 2011 (4E804886)
SynTP.sys Mon Oct 3 17:32:08 2011 (4E8A29D8)
avgntflt.sys Tue Apr 24 02:14:35 2012 (4F9644CB)
avipbb.sys Thu Apr 26 06:12:40 2012 (4F991F98)
nvlddmkm.sys Thu Aug 30 11:50:16 2012 (503F8BB8)
nvpciflt.sys Thu Aug 30 11:50:44 2012 (503F8BD4)
[/FONT]
[font=lucida console]**************************Tue Oct 9 16:05:50.413 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\101012-36363-01.dmp]
Windows 7 Kernel Version [B]7601 [/B](Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].17640.amd64fre.win7sp1_gdr.110622-1506
System Uptime:[B]0 days 0:29:29.677[/B]
BugCheck Code: [B]BugCheck 50, {fffffaa00a1f16b8, 0, fffff80002ef823a, 5}[/B]
Probably caused by :[B]memory_corruption ( nt!MiRemoveNode+4a )[/B]
BugCheck Info: [B]PAGE_FAULT_IN_NONPAGED_AREA (50)[/B]
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
BUGCHECK_STR: 0x50
PROCESS_NAME: [B]MRT.exe[/B]
FAILURE_BUCKET_ID: [B]X64_0x50_nt!MiRemoveNode+4a[/B]
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Oct 9 16:05:50.413 2012 (UTC - 4:00)**************************
[/font]
[font=lucida console]**************************Tue Oct 9 16:05:50.413 2012 (UTC - 4:00)**************************
intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
amdxata.sys Fri Mar 19 12:18:18 2010 (4BA3A3CA)
NTIDrvr.sys Mon Apr 19 21:37:59 2010 (4BCD0577)
nbdrv.sys Fri May 14 07:47:10 2010 (4BED383E)
npf.sys Fri Jun 25 12:50:58 2010 (4C24DE72)
athrx.sys Thu Jul 1 16:27:36 2010 (4C2CFA38)
UBHelper.sys Tue Jul 6 00:19:26 2010 (4C32AECE)
TurboB.sys Fri Oct 8 05:32:49 2010 (4CAEE541)
HECIx64.sys Tue Oct 19 19:33:43 2010 (4CBE2AD7)
k57nd60a.sys Mon Nov 1 00:08:25 2010 (4CCE3D39)
nusb3xhc.sys Thu Dec 9 23:50:35 2010 (4D01B19B)
nusb3hub.sys Thu Dec 9 23:50:35 2010 (4D01B19B)
bScsiMSa.sys Fri Dec 10 20:46:30 2010 (4D02D7F6)
b57xdbd.sys Sat Dec 11 11:10:59 2010 (4D03A293)
b57xdmp.sys Sat Dec 11 11:11:00 2010 (4D03A294)
bScsiSDa.sys Sat Dec 11 23:33:03 2010 (4D04507F)
iaStor.sys Fri Feb 18 11:10:50 2011 (4D5E9A0A)
btath_bus.sys Tue Jul 19 22:59:56 2011 (4E2644AC)
RTKVHD64.sys Tue Jul 26 05:22:00 2011 (4E2E8738)
IntcDAud.sys Tue Aug 23 09:12:57 2011 (4E53A759)
avkmgr.sys Thu Sep 15 09:36:11 2011 (4E71FF4B)
igdkmd64.sys Mon Sep 26 05:40:22 2011 (4E804886)
SynTP.sys Mon Oct 3 17:32:08 2011 (4E8A29D8)
nvlddmkm.sys Sun Oct 16 20:49:51 2011 (4E9B7BAF)
nvpciflt.sys Sun Oct 16 20:50:40 2011 (4E9B7BE0)
avgntflt.sys Tue Apr 24 02:14:35 2012 (4F9644CB)
avipbb.sys Thu Apr 26 06:12:40 2012 (4F991F98)
idmwfp.sys Thu Sep 27 04:07:16 2012 (50640934)
[/font]
Analysis:
The following is for information purposes only.