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<blockquote data-quote="kemical" data-source="post: 683752" data-attributes="member: 17481">Hi Cam,Can you post the make and model of your device please.Is the laptop still under warranty?if you can access the (turn off machine before trying this) memory modules just make sure they are sitting correctly and not loose.Please run these scans:File scansRight click on the Start menu icon and from the revealed list choose &#039;admin command prompt&#039;. Type:sfc /scannowpress enter and await resultsIn the same command prompt and after the above scan has finished type:dism /online /cleanup-image /restorehealthPress enter and await results (longer this time).If the first scan found files it could not repair but the second scan is successful, run the first scan again using the same command prompt box and this time it should repair the files found.Run a chkdsk:<a href="http://www.howtogeek.com/howto/windows-vista/guide-to-using-check-disk-in-windows-vista/" target="_blank">The How-To Geek Guide to Using Check Disk in Windows 7, 8, or 10</a>Reading your dump files may help us track the issue. This thread will provide an app to collect the data which you&#039;ll need to zip up and post.<a href="https://windowsforum.com/threads/how-to-ask-for-help-with-a-bsod-problem.178480/" target="_blank">How to ask for help with a BSOD Problem</a>Post any new dump files.</blockquote>

[QUOTE="kemical, post: 683752, member: 17481"] Hi Cam, Can you post the make and model of your device please. Is the laptop still under warranty? if you can access the (turn off machine before trying this) memory modules just make sure they are sitting correctly and not loose. Please run these scans: File scans Right click on the Start menu icon and from the revealed list choose 'admin command prompt'. Type: sfc /scannow press enter and await results In the same command prompt and after the above scan has finished type: dism /online /cleanup-image /restorehealth Press enter and await results (longer this time). If the first scan found files it could not repair but the second scan is successful, run the first scan again using the same command prompt box and this time it should repair the files found. Run a chkdsk: [URL="http://www.howtogeek.com/howto/windows-vista/guide-to-using-check-disk-in-windows-vista/"]The How-To Geek Guide to Using Check Disk in Windows 7, 8, or 10[/URL] Reading your dump files may help us track the issue. This thread will provide an app to collect the data which you'll need to zip up and post. [URL="https://windowsforum.com/threads/how-to-ask-for-help-with-a-bsod-problem.178480/"]How to ask for help with a BSOD Problem[/URL] Post any new dump files. [/QUOTE]

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