BSOD on my desktop!!!

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by Abhinav Goel, Oct 29, 2012.

  1. Abhinav Goel

    Abhinav Goel Well-Known Member

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    hi, i am using windows7 32-bit and faced bsod problems. it happens suddenly and I don't have any idea to solve it,
    I read tutorial threads here and attaching information produces with those tools... WP7 diag tool was not able to get hosts file dunno why.

    View attachment BSOD.zip
     
  2. usasma

    usasma Fantastic Member
    Microsoft Community Contributor

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    Both BSOD's report an error with the disk hardware.
    IMMEDIATELY backup all your important files - if the disk dies it's not going to be easy to get them back.
    Then try this free hard drive diagnostic: Hard Drive Diagnostic Procedure

    If the disk passes the tests, then start with the rest of the stuff.....

    SP1 isn't installed, please do the following:

    There is a problem with your Quick Heal Technologies AntiVirus. Please:
    - scan your system with a couple of these free scans to ensure that something hasn't snuck by your A/V: Free Online AntiMalware Resources
    - Download a free anti-virus: Free AntiVirus
    - Un-install the Quick Heal A/V and install the free A/V
    - Update the free A/V and perform a full scan of your system

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    mcdbus.sys Tue Feb 24 05:42:13 2009 (49A3CF05)
    MagicISO SCSI Host Controller driver
    http://www.carrona.org/drivers/driver.php?id=mcdbus.sys

    nvlddmkm.sys Thu May 14 16:32:27 2009 (4A0C7FDB)
    nVidia Video drivers
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys



    Analysis:
    The following is for informational purposes only.
    Code:
    [FONT=lucida console]**************************Sun Oct 28 09:21:31.543 2012 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\102812-12979-01.dmp]
    Windows 7 Kernel Version 7600 MP (4 procs) Free x86 compatible
    [B][COLOR=RED]Missing Windows 7 Service Pack 1[/COLOR][/B]
    Built by: [B]7600[/B].16385.x86fre.win7_rtm.090713-1255
    System Uptime:[B]0 days 5:47:00.589[/B]
    BugCheck Code: [B]BugCheck 7A, {20, c000009d, 8697e774, 0}[/B]
    Probably caused by :[B]memory_corruption ( nt!MiWriteComplete+22d )[/B]
    BugCheck Info: [B]KERNEL_DATA_INPAGE_ERROR (7a)[/B]
    Arguments: 
    Arg1: 00000020, lock type that was held (value 1,2,3, or PTE address)
    Arg2: c000009d, error status (normally i/o status code)
    Arg3: 8697e774, current process (virtual address for lock type 3, or PTE)
    Arg4: 00000000, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
    DISK_HARDWARE_ERROR: There was error with disk hardware
    BUGCHECK_STR:  0x7a_c000009d
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME: [B]System[/B]
    FAILURE_BUCKET_ID: [B]0x7a_c000009d_nt!MiWriteComplete+22d[/B]
    CPUID:        "Intel(R) Core(TM) i5-2320 CPU @ 3.00GHz"
    MaxSpeed:     3000
    CurrentSpeed: [B]2993[/B]
      BIOS Version                  BEH6110H.86A.0038.2012.0110.1653
      BIOS Release Date             01/10/2012
      Manufacturer                                                   
      Product Name                                                   
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Wed Oct 17 14:37:34.580 2012 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\101812-13228-01.dmp]
    Windows 7 Kernel Version 7600 MP (4 procs) Free x86 compatible
    [B][COLOR=RED]Missing Windows 7 Service Pack 1[/COLOR][/B]
    Built by: [B]7600[/B].16385.x86fre.win7_rtm.090713-1255
    System Uptime:[B]0 days 3:24:39.000[/B]
    BugCheck Code: [B]BugCheck 7A, {c048e9b8, c000009d, 4aafa860, 91d37000}[/B]
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by :[B]memory_corruption[/B]
    BugCheck Info: [B]KERNEL_DATA_INPAGE_ERROR (7a)[/B]
    Arguments: 
    Arg1: c048e9b8, lock type that was held (value 1,2,3, or PTE address)
    Arg2: c000009d, error status (normally i/o status code)
    Arg3: 4aafa860, current process (virtual address for lock type 3, or PTE)
    Arg4: 91d37000, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
    DISK_HARDWARE_ERROR: There was error with disk hardware
    BUGCHECK_STR:  0x7a_c000009d
    DEFAULT_BUCKET_ID:  CODE_CORRUPTION
    PROCESS_NAME: [B]csrss.exe[/B]
    FAILURE_BUCKET_ID: [B]MEMORY_CORRUPTION_LARGE_4096[/B]
    CPUID:        "Intel(R) Core(TM) i5-2320 CPU @ 3.00GHz"
    MaxSpeed:     3000
    CurrentSpeed: [B]2993[/B]
      BIOS Version                  BEH6110H.86A.0038.2012.0110.1653
      BIOS Release Date             01/10/2012
      Manufacturer                                                   
      Product Name                                                   
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    [/FONT]
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    [FONT=lucida console]**************************Sun Oct 28 09:21:31.543 2012 (UTC - 4:00)**************************
    [COLOR=RED][B]mcdbus.sys                  Tue Feb 24 05:42:13 2009 (49A3CF05)[/B][/COLOR]
    [COLOR=RED][B]nvlddmkm.sys                Thu May 14 16:32:27 2009 (4A0C7FDB)[/B][/COLOR]
    amdxata.sys                 Tue May 19 13:57:35 2009 (4A12F30F)
    intelppm.sys                Mon Jul 13 19:11:03 2009 (4A5BBF07)
    HECI.sys                    Tue Oct 19 19:33:38 2010 (4CBE2AD2)
    e1c6232.sys                 Tue Dec 21 04:29:28 2010 (4D107378)
    RTKVHDA.sys                 Tue Jan 25 05:29:34 2011 (4D3EA60E)
    wsnf.sys                    Sun Jul 24 06:28:55 2011 (4E2BF3E7)
    ggc.sys                     Wed May  2 08:44:28 2012 (4FA12C2C)
    catflt.sys                  Thu Jul 12 05:58:31 2012 (4FFE9FC7)
    wstif.sys                   Wed Aug  1 04:06:26 2012 (5018E382)
    emltdi.sys                  Wed Aug  1 08:46:10 2012 (50192512)
    idmwfp.sys                  Thu Sep 27 04:07:10 2012 (5064092E)
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Wed Oct 17 14:37:34.580 2012 (UTC - 4:00)**************************
    idmwfp.sys                  Thu Jul  5 11:21:05 2012 (4FF5B0E1)
    [/FONT]
    http://www.carrona.org/drivers/driver.php?id=mcdbus.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=amdxata.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=HECI.sys
    http://www.carrona.org/drivers/driver.php?id=e1c6232.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHDA.sys
    http://www.carrona.org/drivers/driver.php?id=wsnf.sys
    http://www.carrona.org/drivers/driver.php?id=ggc.sys
    http://www.carrona.org/drivers/driver.php?id=catflt.sys
    http://www.carrona.org/drivers/driver.php?id=wstif.sys
    http://www.carrona.org/drivers/driver.php?id=emltdi.sys
    http://www.carrona.org/drivers/driver.php?id=idmwfp.sys
    http://www.carrona.org/drivers/driver.php?id=idmwfp.sys
     
  3. Abhinav Goel

    Abhinav Goel Well-Known Member

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    When I tried to run WD diag tool it didn't detect my hdd says "NO DRIVE FOUND"
    What should i do??
     
  4. usasma

    usasma Fantastic Member
    Microsoft Community Contributor

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    Sorry for the delay in responding, but I was without power for 3 days due to Hurricane Sandy.

    It's not unusual to have issues running the W-D DLG tool.
    Please run the Seagate SeaTools test.
    If that doesn't see the hard drive, then try the Hitachi Drive Fitness Test

    You can also try the free HDTune from inside of Windows

    You can also switch modes in your BIOS to see if it's affected by AHCI/SATA/IDE/Legacy settings.
    Be sure to switch it back - if you forget, the system won't boot!
     
  5. Abhinav Goel

    Abhinav Goel Well-Known Member

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    DSC_0040.JPG DSC_0041.JPG

    Hope you are ok.. Good Luck :)
    Thanks for the last suggestion(AHCI/SATA/IDE), So I tried again and got no errors this time

    so I guess problem is not related to disk hardware!!
     
    #5 Abhinav Goel, Nov 3, 2012
    Last edited: Nov 3, 2012
  6. usasma

    usasma Fantastic Member
    Microsoft Community Contributor

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    That's good to hear!
    Now just continue on with the other suggestions that I made
    If the BSOD's continue after completing the suggestions, please zip up and upload the contents of C:\Windows\Minidump with your next post.
     
  7. Abhinav Goel

    Abhinav Goel Well-Known Member

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    Yesterday I moved to windows 8 :D
    Damn Fast!!!
     

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