BSOD on my Windows 7 ...help !

Discussion in 'Windows 7 Help and Support' started by petropoulos, Nov 5, 2010.

  1. petropoulos

    petropoulos New Member

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    Just yesterday I was playing games on my PC. Today I tried booting in Windows but suddenly a BSOD appeared. I tried fixing any error with F8 , but still nothing. Also BSOD appears on safe mode too.
    I have a .dmp file , but I don't know how to read it. Please if anyone knows tell me. I will have it uploaded here. One more thing, yesterday I had installed TeamSpeak 2 and TeamSpeak 3 do they have any drivers that could corrupt the system ?
    Please help !
    .dmp file is here

    http://windows7forums.com/attachments/windows-7-support/8964d1288967912-bsod-my-windows-7-help-070810-23509-01-dmp-zip
     
    #1 petropoulos, Nov 5, 2010
    Last edited: Nov 5, 2010
  2. TorrentG

    TorrentG Banned

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    Hi.

    C:\Windows\Minidump

    Copy the files in there to any other folder. Zip the files then attach the zip to a post. We will see what's going on.

    The link you made is not well.
     
  3. petropoulos

    petropoulos New Member

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  4. TorrentG

    TorrentG Banned

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    Your XBox360 controller driver (or MotionJoy) is not well and needs to be removed from the system:

    Code:
     Loaded symbol image file: xusb21.sys
        Image path: \SystemRoot\system32\DRIVERS\xusb21.sys
        Image name: xusb21.sys
        Timestamp:        Fri Feb 16 21:22:28 2007 (45D666E4)
        CheckSum:         0001955A
        ImageSize:        0000CC80
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Uninstall it.

    I would also definitely uninstall Norton/Symatnec in safe mode using the tool found here:

    AV Uninstallers - Windows 7 Forums

    Reboot and install MSE to replace it.
     
    #4 TorrentG, Nov 5, 2010
    Last edited: Nov 5, 2010
  5. petropoulos

    petropoulos New Member

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    I don't have access in Windows so I used Linux to delete the file "xusb21.sys". But , the problem still can't be fixed . I get the blue screen even in safe mode . What else should I do ? :(
     
    #5 petropoulos, Nov 5, 2010
    Last edited: Nov 5, 2010
  6. TorrentG

    TorrentG Banned

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    Post new dumps and I shall see. Get them from using Linux if you need to.

    Also, go into the bios settings and Load the Optimized Defaults. Save settings.
     
  7. petropoulos

    petropoulos New Member

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    I'm not really sure , if when Windows go to BSOD , a new DMP is created. I mean , there is only one file in the folder with the DMPs no new one. Or it overwrites it ? And one more thing , by Loading Optimized Defaults you mean to set my BIOS settings to default ? Because that's the only option it has.
    EDIT :
    I deleted the old dmp file and booted to windows with BSOD. No new dmp file was created !
     
    #7 petropoulos, Nov 5, 2010
    Last edited: Nov 5, 2010
  8. TorrentG

    TorrentG Banned

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    Nope, it doesn't overwrite. It creates a new file with the date for each bsod.

    I'm inclined to think that you're not having bsods any longer since there are no new dumps and you've deleted the problem file.

    Perhaps there is another issue, such as a freeze, preventing Windows booting instead.
     
  9. petropoulos

    petropoulos New Member

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    How could I solve this ? Just yesterday I had installed TeamSpeak 2 and TeamSpeak 2 , is there any chance that these programs are the cause for this problem ? I mean , the may changed the registry to something wrong. I'm not sure how things works in Windows... but I really want to boot , I don't want to do format...
     
  10. TorrentG

    TorrentG Banned

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    Overwrite this file with the one from my attachment, at C:\Windows\System32\drivers:

    ASACPI ASACPI.sys Thu Aug 12 22:52:52 2004

    Delete this file in safe mode or from Linux and try again:

    Code:
    0: kd> lmvm MijXfilt
    start    end        module name
    95e71000 95e81000   MijXfilt T (no symbols)           
        Loaded symbol image file: MijXfilt.sys
        Image path: \SystemRoot\system32\DRIVERS\MijXfilt.sys
        Image name: MijXfilt.sys
        Timestamp:        Wed Jun 30 08:48:00 2010 (4C2B3D00)
        CheckSum:         000165A7
        ImageSize:        00010000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    If that doesn't fully work, delete these files in the same folder and then try again:

    NAVENG NAVENG.SYS Wed May 05 01:24:13 2010
    NAVEX15 NAVEX15.SYS Wed May 05 01:31:05 2010
    Ironx86 Ironx86.SYS Tue Apr 27 20:47:15 2010
    SRTSPX SRTSPX.SYS Wed Feb 24 18:55:07 2010
    SYMTDIV SYMTDIV.SYS Tue May 04 00:29:10 2010
    SYMEVENT SYMEVENT.SYS Thu Aug 13 18:22:41 2009
    SYMEFA SYMEFA.SYS Wed Apr 21 17:46:52 2010
    SYMDS SYMDS.SYS Mon Aug 17 19:34:39 2009
     

    Attached Files:

    #10 TorrentG, Nov 5, 2010
    Last edited: Nov 5, 2010
  11. petropoulos

    petropoulos New Member

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    Still not working...I didin't found the files you said :S
     
    #11 petropoulos, Nov 5, 2010
    Last edited: Nov 5, 2010
  12. petropoulos

    petropoulos New Member

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    I can't understand why I can't boot into safe mode. I'm seeing the lines of loading , it stucks somewhere at drivers. And no new dmp files are created , but I do have BSOD .
     
  13. TorrentG

    TorrentG Banned

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    I told you where all the drivers to delete are. They're all in the same folder that you claimed to delete the original driver at. C:\Windows\System32\drivers

    Obviously would not be C: in Linux.

    It's not booting because you haven't deleted the files yet. It's not difficult at all to understand.
     
  14. petropoulos

    petropoulos New Member

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    I was at the folder windows/system32/drivers , but there was no file with the names with you gave me :/
    Only the file MijXfilt.sys was there.
     
  15. TorrentG

    TorrentG Banned

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    The Norton Ones are in this folder -

    \Windows\system32\drivers\N360\

    So delete that entire N360 folder.

    Here are the others to delete:

    \Windows\system32\DRIVERS\MijXfilt.sys
    \Windows\system32\DRIVERS\xusb21.sys

    and copy the .sys file of my previous attachment to overwrite this driver here:

    \SystemRoot\system32\DRIVERS\ASACPI.sys
     
  16. petropoulos

    petropoulos New Member

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    I think that the dmp file I uploaded is an old one. No Norton 360 folder exists anymore in drivers. it's been some time since I uninstalled Norton 360.
    I replaced with the file you uploaded but still nothing. How can I make it to make a dmp so we can know what the problem is ? It should create it when BSOD happens but nothing. I really appriciate your help , if you still have some ideas please tell !
     
  17. petropoulos

    petropoulos New Member

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  18. TorrentG

    TorrentG Banned

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    I'd try to run a Startup Repair from the Windows 7 DVD, up to 3 times consecutively, to see how it goes.

    If no good, try to use a restore point to roll back to.

    If still no good, clean install Windows.
     
  19. petropoulos

    petropoulos New Member

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    I tried using Startup Repair , but nothing. I also tried to use a restore point , but there is not restore point at all ! :p
    I will be waiting for you to read the new dmp , if still nothing then I'll go for a new install
     
  20. TorrentG

    TorrentG Banned

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    THis crash shows a tdr timeout failure with the video card, 0x117 stop.

    Anyhow, C:\Windows\System32\drivers

    Delete:

    SCDEmu SCDEmu.SYS Sun Nov 02 03:44:10 2008
    pcouffin pcouffin.sys Tue Dec 05 09:39:53 2006
    npptNT2 npptNT2.sys Thu Jan 06 01:43:06 2005

    And this if still there:

    xusb21 xusb21.sys Fri Feb 16 21:22:28 2007

    Good luck.
     

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