BSoD on Playing Videos and Gaming

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by tikaydi, Aug 16, 2012.

  1. tikaydi

    tikaydi New Member

    Joined:
    Aug 16, 2012
    Messages:
    8
    Likes Received:
    0
    Hello, I just recently bought a new computer and encountered some problems on video playback and on games. On videos the video plays normally until some time the videos becomes jittery with green and pink lines, if i leave it that way it usually results into a "display driver has stopped responding...." or it goes BSoD. :( This also happens on youtube and other video streaming sites. On games it's pretty much the same but it crashes and goes BSoD or Display driver has blah blah.... I pretty much updated all the drivers needed mobo, video card and Win7 updates and it still haunts me, but then again i can still play videos and do gaming, it just suddenly crashes on a certain duration. I hope someone can help me here, and thank you very much. :razz:
     

    Attached Files:

  2. usasma

    usasma Fantastic Member
    Microsoft Community Contributor

    Joined:
    Mar 22, 2010
    Messages:
    3,048
    Likes Received:
    83
    Troubleshooting STOP 0x116 errors: STOP 0x116: VIDEO_TDR_ERROR troubleshooting - Windows 7 Forums The errors you are getting are actually STOP 0x117 - but we troubleshoot them the same way as the STOP 0x116.

    I see that you have Furmark installed. Did you run it, and if so, what were the results (I'm primarily interested if the display got messed up or the graphics card overheated.)

    SP1 isn't installed, please do the following:
    Please un-install the Gigabyte EasyTune6 (ET6) software and the Gigabyter Easy Saver software. They are known to cause BSOD's on some Win7 systems.

    AMD OverDrive (AODDriver2.sys) is either a stand-alone application, or a component of the AMD VISION Engine Control Center. This driver is known to cause BSOD's on some Win7 systems.
    Sometimes the driver remains and continues to cause BSOD's. If this is the case for you, post back and we'll give further instructions for safely removing it.

    If overclocking, please stop. Remove the overclock and return the system to stock/standard values while we're troubleshooting. Once the system is stable again, feel free to resume the overclocking.

    Please un-install the Apple Charger utility as we have recently begun to see them involved with BSOD events in Win7 systems.

    Analysis:
    The following is for information purposes only.
    Code:
    [FONT=lucida console]**************************Wed Aug 15 06:26:02.119 2012 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\081512-80028-01.dmp]
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
    *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
    Windows 7 Kernel Version [B]7600 [/B]MP (8 procs) Free x64
    Built by: [B]7600[/B].17017.amd64fre.win7_gdr.120503-2030
    System Uptime:[B]2 days 5:36:35.712[/B]
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
    *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
    *** WARNING: Unable to verify timestamp for dxgkrnl.sys
    *** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
    BugCheck Code: [B]BugCheck 116, {fffffa8008a0b230, fffff88004008efc, 0, 2}[/B]
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
    Probably caused by :[B]atikmpag.sys ( atikmpag+8efc )[/B]
    BugCheck Info: [B]VIDEO_TDR_FAILURE (116)[/B]
    DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
    BUGCHECK_STR:  0x116
      BIOS Version                  F4
      BIOS Release Date             02/22/2012
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  GA-880GM-D2H
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    [/FONT]


    3rd Party Drivers:
    The following is for information purposes only. Any drivers in red should be updated.
    Code:
    [FONT=lucida console]**************************Wed Aug 15 06:26:02.119 2012 (UTC - 4:00)**************************
    amdxata.sys        Tue May 19 13:56:59 2009 (4A12F2EB)
    amdiox64.sys       Thu Feb 18 10:17:53 2010 (4B7D5A21)
    AppleCharger.sys   Mon Jan 10 04:57:29 2011 (4D2AD809)
    RtHDMIVX.sys       Wed Jul  6 06:09:50 2011 (4E14346E)
    L1C62x64.sys       Wed Aug  3 02:21:09 2011 (4E38E8D5)
    RTKVHD64.sys       Fri Aug 12 01:28:04 2011 (4E44B9E4)
    AODDriver2.sys     Tue Mar  6 04:55:00 2012 (4F55DEF4)
    AODDriver2.sys     Tue Apr 17 22:19:31 2012 (4F8E24B3)
    aswFsBlk.SYS       Tue Jul  3 12:13:12 2012 (4FF31A18)
    aswMonFlt.sys      Tue Jul  3 12:13:24 2012 (4FF31A24)
    aswTdi.SYS         Tue Jul  3 12:13:33 2012 (4FF31A2D)
    aswrdr2.sys        Tue Jul  3 12:13:43 2012 (4FF31A37)
    aswSP.SYS          Tue Jul  3 12:14:23 2012 (4FF31A5F)
    aswSnx.SYS         Tue Jul  3 12:14:27 2012 (4FF31A63)
    atikmpag.sys       Wed Jul  4 01:10:55 2012 (4FF3D05F)
    atikmdag.sys       Wed Jul  4 01:16:13 2012 (4FF3D19D)
    [/FONT]
    http://www.carrona.org/drivers/driver.php?id=amdxata.sys
    http://www.carrona.org/drivers/driver.php?id=amdiox64.sys
    http://www.carrona.org/drivers/driver.php?id=AppleCharger.sys
    http://www.carrona.org/drivers/driver.php?id=RtHDMIVX.sys
    http://www.carrona.org/drivers/driver.php?id=L1C62x64.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=AODDriver2.sys
    http://www.carrona.org/drivers/driver.php?id=AODDriver2.sys
    http://www.carrona.org/drivers/driver.php?id=aswFsBlk.SYS
    http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys
    http://www.carrona.org/drivers/driver.php?id=aswTdi.SYS
    http://www.carrona.org/drivers/driver.php?id=aswrdr2.sys
    http://www.carrona.org/drivers/driver.php?id=aswSP.SYS
    http://www.carrona.org/drivers/driver.php?id=aswSnx.SYS
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys

     
    #2 usasma, Aug 16, 2012
    Last edited: Aug 16, 2012
  3. tikaydi

    tikaydi New Member

    Joined:
    Aug 16, 2012
    Messages:
    8
    Likes Received:
    0
    Wow, much work to be done :D but am I grateful :D and yes i did run the Furmark test and it did not pose any problems while the test is conducted, I'll check if I saved the results and post it here. Thank you very much, I'll keep you updated and post the results here. Thank you again. :D
     
  4. tikaydi

    tikaydi New Member

    Joined:
    Aug 16, 2012
    Messages:
    8
    Likes Received:
    0
    Hello, well so far so good, I managed to get SP1 and update my windows, and uninstalled the programs mentioned above, but I had problems on installing the video drivers on "drivers only mode" it keeps saying that the drivers installed are the latest...and I can't find anymore ati programs on the uninstall list. So what i did is I installed the catalyst but i chose to install the driver only and the catalyst, since I can't figure a way to maximize the entire screen, I need to use the overscan feature of the catalyst. I hope that this works, but so far I haven't encounter any crashes yet, I guess I'll try playing videos and see. Thank you very much.
     
  5. usasma

    usasma Fantastic Member
    Microsoft Community Contributor

    Joined:
    Mar 22, 2010
    Messages:
    3,048
    Likes Received:
    83
    The drivers only post is a "catch all" and isn't necessary in all circumstances.
    In most cases you can remove the Catalyst Control Center and the AMD Overdrive after installing the full package (they are the 2 biggest problem areas IMO).
     
  6. tikaydi

    tikaydi New Member

    Joined:
    Aug 16, 2012
    Messages:
    8
    Likes Received:
    0
    Hello, today my display crashed and the pop up balloon on the lower right said that my display driver has stopped working... I went to the reliability section of windows to see the error.
    Problem signature
    Problem Event Name: LiveKernelEvent
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 13321

    Files that help describe the problem
    WD-20120817-1716.dmp
    sysdata.xml
    WERInternalMetadata.xml

    View a temporary copy of these files
    Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

    Extra information about the problem
    BCCode: 117
    BCP1: FFFFFA800AB294E0
    BCP2: FFFFF8800496BEFC
    BCP3: 0000000000000000
    BCP4: 0000000000000000
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_

    Thats what it says, but the good thing is it did not go on BSoD. :D
     
  7. usasma

    usasma Fantastic Member
    Microsoft Community Contributor

    Joined:
    Mar 22, 2010
    Messages:
    3,048
    Likes Received:
    83

Share This Page

Loading...