bsod on shutdown help please

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by eagle and dove, Dec 4, 2010.

  1. eagle and dove

    eagle and dove New Member

    Joined:
    Dec 4, 2010
    Messages:
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    Hi hope you might be able to help. have attached the sf zip file. i deleted skype as that was the last software we remember installing. local computer shop tech said it is best to reformat and reinstall but as i argued that is not going to resolve the problem if it coimes back. the satellite L500 was going great till this occurred. any help would be appreciated.

    Bert
     

    Attached Files:

  2. cybercore

    cybercore New Member

    Joined:
    Jul 7, 2009
    Messages:
    15,823
    Likes Received:
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    1. AVGIDSDriver.Sys Tue Aug 03 18:24:21 2010

    Remove AVG with this tool:

    AVG Worldwide - Download tools



    2. ISWKL.sys Wed May 26 09:17:12 2010

    Remove ZoneAlarm using the tool:

    http://download.zonealarm.com/bin/free/support/cpes_clean.exe



    3. Install MSE:

    http://www.microsoft.com/security_essentials/market.aspx



    4. Update drivers:

    iaStor.sys Fri Oct 02 15:38:45 2009
    Intel Matrix Storage

    HECI.sys Thu Sep 17 15:54:12 2009
    Intel Mnagement Interface

    LPCFilter.sys Tue Jul 28 13:26:11 2009
    COMPAL ELECTRONIC INC.

    pgeffect.sys Mon Jun 22 05:04:57 2009
    TOSHIBA Universal Camera

    Rt86win7.sys Thu Nov 05 09:14:57 2009
    Realtek 8101E/8168/8169 PCI/PCIe Adapters

    RTKVHDA.sys Wed Oct 21 10:26:01 2009
    Realtek Audio

    tos_sps32.sys Wed Jun 24 01:36:21
    TVALZ_O.SYS Mon Jul 13 22:19:21 2009
    Get as many Toshiba updates as are available




    Code:
    Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [F:\a\Minidump\D M P\120410-27752-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*c:\websymbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (4 procs) Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7600.16617.x86fre.win7_gdr.100618-1621
    Machine Name:
    Kernel base = 0x8301b000 PsLoadedModuleList = 0x83163810
    Debug session time: Fri Dec  3 18:45:31.748 2010 (UTC - 5:00)
    System Uptime: 0 days 0:04:11.246
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    .......................................
    Loading User Symbols
    Loading unloaded module list
    ..........
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1000008E, {c0000005, 0, a9a2fbd4, 0}
    
    Probably caused by : ntkrpamp.exe ( nt!PsExitSpecialApc+22 )
    
    Followup: MachineOwner
    ---------
    
    2: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)
    This is a very common bugcheck.  Usually the exception address pinpoints
    the driver/function that caused the problem.  Always note this address
    as well as the link date of the driver/image that contains this address.
    Some common problems are exception code 0x80000003.  This means a hard
    coded breakpoint or assertion was hit, but this system was booted
    /NODEBUG.  This is not supposed to happen as developers should never have
    hardcoded breakpoints in retail code, but ...
    If this happens, make sure a debugger gets connected, and the
    system is booted /DEBUG.  This will let us see why this breakpoint is
    happening.
    Arguments:
    Arg1: c0000005, The exception code that was not handled
    Arg2: 00000000, The address that the exception occurred at
    Arg3: a9a2fbd4, Trap Frame
    Arg4: 00000000
    
    Debugging Details:
    ------------------
    
    
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - <Unable to get error code text>
    
    FAULTING_IP: 
    +64
    00000000 ??              ???
    
    TRAP_FRAME:  a9a2fbd4 -- (.trap 0xffffffffa9a2fbd4)
    ErrCode = 00000010
    eax=00000000 ebx=8ae917d0 ecx=8b12a400 edx=00000000 esi=a8a53c10 edi=8315bb44
    eip=00000000 esp=a9a2fc48 ebp=a9a2fcb4 iopl=0         nv up ei ng nz na po nc
    cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010282
    00000000 ??              ???
    Resetting default scope
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0x8E
    
    PROCESS_NAME:  PCSuite.exe
    
    CURRENT_IRQL:  0
    
    LAST_CONTROL_TRANSFER:  from 8acb6882 to 00000000
    
    STACK_TEXT:  
    WARNING: Frame IP not in any known module. Following frames may be wrong.
    a9a2fc44 8acb6882 8ae917d0 40010004 83430b48 0x0
    a9a2fcb4 832981e1 40010004 8aaf22c0 00000001 0x8acb6882
    a9a2fccc 830c3133 8aaf22c0 a9a2fcf8 a9a2fd04 nt!PsExitSpecialApc+0x22
    a9a2fd1c 8305e504 00000001 00000000 a9a2fd34 nt!KiDeliverApc+0x28b
    a9a2fd1c 77c164f4 00000001 00000000 a9a2fd34 nt!KiServiceExit+0x64
    0012fd40 00000000 00000000 00000000 00000000 0x77c164f4
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    nt!PsExitSpecialApc+22
    832981e1 cc              int     3
    
    SYMBOL_STACK_INDEX:  2
    
    SYMBOL_NAME:  nt!PsExitSpecialApc+22
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nt
    
    IMAGE_NAME:  ntkrpamp.exe
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4c1c3fac
    
    FAILURE_BUCKET_ID:  0x8E_nt!PsExitSpecialApc+22
    
    BUCKET_ID:  0x8E_nt!PsExitSpecialApc+22
    
    Followup: MachineOwner
    ---------
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [F:\a\Minidump\D M P\120410-27331-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*c:\websymbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (4 procs) Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7600.16617.x86fre.win7_gdr.100618-1621
    Machine Name:
    Kernel base = 0x83040000 PsLoadedModuleList = 0x83188810
    Debug session time: Sat Dec  4 01:27:52.426 2010 (UTC - 5:00)
    System Uptime: 0 days 1:26:51.550
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ........................................
    Loading User Symbols
    Loading unloaded module list
    ..........
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1000008E, {c0000005, 68, a7af7bd4, 0}
    
    Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)
    This is a very common bugcheck.  Usually the exception address pinpoints
    the driver/function that caused the problem.  Always note this address
    as well as the link date of the driver/image that contains this address.
    Some common problems are exception code 0x80000003.  This means a hard
    coded breakpoint or assertion was hit, but this system was booted
    /NODEBUG.  This is not supposed to happen as developers should never have
    hardcoded breakpoints in retail code, but ...
    If this happens, make sure a debugger gets connected, and the
    system is booted /DEBUG.  This will let us see why this breakpoint is
    happening.
    Arguments:
    Arg1: c0000005, The exception code that was not handled
    Arg2: 00000068, The address that the exception occurred at
    Arg3: a7af7bd4, Trap Frame
    Arg4: 00000000
    
    Debugging Details:
    ------------------
    
    
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - <Unable to get error code text>
    
    FAULTING_IP: 
    +64
    00000068 ??              ???
    
    TRAP_FRAME:  a7af7bd4 -- (.trap 0xffffffffa7af7bd4)
    ErrCode = 00000010
    eax=00000000 ebx=8a8196c8 ecx=8a8196c8 edx=746c6644 esi=8a83ea30 edi=88b42778
    eip=00000068 esp=a7af7c48 ebp=00000000 iopl=0         nv up ei pl nz na pe nc
    cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010206
    00000068 ??              ???
    Resetting default scope
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0x8E
    
    PROCESS_NAME:  PCSuite.exe
    
    CURRENT_IRQL:  0
    
    LAST_CONTROL_TRANSFER:  from 84c622a5 to 00000068
    
    STACK_TEXT:  
    WARNING: Frame IP not in any known module. Following frames may be wrong.
    a7af7c44 84c622a5 8a8196c8 40010004 8300eb48 0x68
    00000000 00000000 00000000 00000000 00000000 0x84c622a5
    
    
    STACK_COMMAND:  .trap 0xffffffffa7af7bd4 ; kb
    
    SYMBOL_NAME:  ANALYSIS_INCONCLUSIVE
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: Unknown_Module
    
    IMAGE_NAME:  Unknown_Image
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    FAILURE_BUCKET_ID:  0x8E_ANALYSIS_INCONCLUSIVE
    
    BUCKET_ID:  0x8E_ANALYSIS_INCONCLUSIVE
    
    
    
    
    83c82000 83cca000   ACPI     ACPI.sys     Mon Jul 13 19:11:11 2009 (4A5BBF0F)
    910c4000 9111e000   afd      afd.sys      Mon Jul 13 19:12:34 2009 (4A5BBF62)
    91e00000 91e12000   AgileVpn AgileVpn.sys Mon Jul 13 19:55:00 2009 (4A5BC954)
    83e00000 83e09000   amdxata  amdxata.sys  Tue May 19 13:57:35 2009 (4A12F30F)
    a00fe000 a0107000   asyncmac asyncmac.sys Mon Jul 13 19:54:46 2009 (4A5BC946)
    83fc3000 83fcc000   atapi    atapi.sys    Mon Jul 13 19:11:15 2009 (4A5BBF13)
    83fcc000 83fef000   ataport  ataport.SYS  Mon Jul 13 19:11:18 2009 (4A5BBF16)
    91e1b000 9235b000   atikmdag atikmdag.sys Wed Sep 09 00:21:01 2009 (4AA72D2D)
    a0005000 a002d000   AVGIDSDriver AVGIDSDriver.Sys Tue Aug 03 18:24:21 2010 (4C589715)
    8bc1e000 8bc27000   AVGIDSEH AVGIDSEH.Sys Mon Sep 13 18:46:35 2010 (4C8EA9CB)
    9b600000 9b60a000   AVGIDSFilter AVGIDSFilter.Sys Tue Aug 03 18:23:18 2010 (4C5896D6)
    9b74b000 9b754000   AVGIDSShim AVGIDSShim.Sys Tue Aug 03 18:25:56 2010 (4C589774)
    9129f000 912da400   avgldx86 avgldx86.sys Mon Sep 06 20:48:07 2010 (4C858BC7)
    8ee00000 8ee0c000   avgmfx86 avgmfx86.sys Mon Sep 06 20:48:01 2010 (4C858BC1)
    8bc19000 8bc1db80   avgrkx86 avgrkx86.sys Mon Sep 06 20:48:16 2010 (4C858BD0)
    9104a000 91091980   avgtdix  avgtdix.sys  Tue Nov 09 15:11:29 2010 (4CD9AAF1)
    83d36000 83d41000   BATTC    BATTC.SYS    Mon Jul 13 19:19:15 2009 (4A5BC0F3)
    8eff9000 8f000000   Beep     Beep.SYS     Mon Jul 13 19:45:00 2009 (4A5BC6FC)
    91291000 9129f000   blbdrive blbdrive.sys Mon Jul 13 19:23:04 2009 (4A5BC1D8)
    836a6000 836ae000   BOOTVID  BOOTVID.dll  Mon Jul 13 21:04:34 2009 (4A5BD9A2)
    9b68f000 9b6a8000   bowser   bowser.sys   Mon Jul 13 19:14:21 2009 (4A5BBFCD)
    95ee0000 95efe000   cdd      cdd.dll      Mon Jul 13 21:04:18 2009 (4A5BD992)
    a00e8000 a00fe000   cdfs     cdfs.sys     Mon Jul 13 19:11:14 2009 (4A5BBF12)
    8efda000 8eff9000   cdrom    cdrom.sys    Mon Jul 13 19:11:24 2009 (4A5BBF1C)
    836f0000 8379b000   CI       CI.dll       Mon Jul 13 21:09:28 2009 (4A5BDAC8)
    8ba00000 8ba25000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:11:20 2009 (4A5BBF18)
    836ae000 836f0000   CLFS     CLFS.SYS     Mon Jul 13 19:11:10 2009 (4A5BBF0E)
    91971000 91974700   CmBatt   CmBatt.sys   Mon Jul 13 19:19:18 2009 (4A5BC0F6)
    8b979000 8b9d6000   cng      cng.sys      Mon Jul 13 19:32:55 2009 (4A5BC427)
    83d2e000 83d36000   compbatt compbatt.sys Mon Jul 13 19:19:18 2009 (4A5BC0F6)
    919f1000 919fe000   CompositeBus CompositeBus.sys Mon Jul 13 19:45:26 2009 (4A5BC716)
    9240d000 9241a000   crashdmp crashdmp.sys Mon Jul 13 19:45:50 2009 (4A5BC72E)
    91279000 91291000   dfsc     dfsc.sys     Mon Jul 13 19:14:16 2009 (4A5BBFC8)
    9126d000 91279000   discache discache.sys Mon Jul 13 19:24:04 2009 (4A5BC214)
    8bc08000 8bc19000   disk     disk.sys     Mon Jul 13 19:11:28 2009 (4A5BBF20)
    91578000 91591000   drmk     drmk.sys     Mon Jul 13 20:36:05 2009 (4A5BD2F5)
    92424000 92435000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:12:47 2009 (4A5BBF6F)
    8ee13000 8efc6000   dump_iaStor dump_iaStor.sys Fri Oct 02 15:38:45 2009 (4AC656C5)
    9241a000 92424000   Dxapi    Dxapi.sys    Mon Jul 13 19:25:25 2009 (4A5BC265)
    912db000 91392000   dxgkrnl  dxgkrnl.sys  Thu Oct 01 20:48:33 2009 (4AC54DE1)
    9235b000 92394000   dxgmms1  dxgmms1.sys  Mon Jul 13 19:25:25 2009 (4A5BC265)
    a0097000 a00afc00   ewusbmdm ewusbmdm.sys Mon Dec 24 05:14:21 2007 (476F867D)
    8379b000 837ac000   fileinfo fileinfo.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
    83dc7000 83dfb000   fltmgr   fltmgr.sys   Mon Jul 13 19:11:13 2009 (4A5BBF11)
    8b9e4000 8b9ed000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:11:14 2009 (4A5BBF12)
    8bbbe000 8bbf0000   fvevol   fvevol.sys   Fri Sep 25 22:24:21 2009 (4ABD7B55)
    8bd70000 8bda1000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:12:03 2009 (4A5BBF43)
    83009000 83040000   hal      halmacpi.dll Mon Jul 13 19:11:03 2009 (4A5BBF07)
    92394000 923b3000   HDAudBus HDAudBus.sys Mon Jul 13 19:50:55 2009 (4A5BC85F)
    923b3000 923bd080   HECI     HECI.sys     Thu Sep 17 15:54:12 2009 (4AB293E4)
    92541000 925f6000   HSX_CNXT HSX_CNXT.sys Fri Feb 13 15:57:25 2009 (4995DEB5)
    9243f000 92541000   HSX_DPV  HSX_DPV.sys  Fri Feb 13 16:00:17 2009 (4995DF61)
    92ee2000 92f1f000   HSXHWAZL HSXHWAZL.sys Fri Feb 13 15:58:15 2009 (4995DEE7)
    9b60a000 9b68f000   HTTP     HTTP.sys     Mon Jul 13 19:12:53 2009 (4A5BBF75)
    8bc00000 8bc08000   hwpolicy hwpolicy.sys Mon Jul 13 19:11:01 2009 (4A5BBF05)
    91975000 9198d000   i8042prt i8042prt.sys Mon Jul 13 19:11:23 2009 (4A5BBF1B)
    83e10000 83fc3000   iaStor   iaStor.sys   Fri Oct 02 15:38:45 2009 (4AC656C5)
    923cd000 923ebb00   Impcd    Impcd.sys    Mon Oct 26 16:39:02 2009 (4AE608E6)
    91800000 91812000   intelppm intelppm.sys Mon Jul 13 19:11:03 2009 (4A5BBF07)
    92c13000 92c1b000   ISWKL    ISWKL.sys    Wed May 26 09:17:12 2010 (4BFD1F58)
    9198d000 9199a000   kbdclass kbdclass.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
    80b9f000 80ba7000   kdcom    kdcom.dll    Mon Jul 13 21:08:58 2009 (4A5BDAAA)
    9148d000 914c1000   ks       ks.sys       Wed Mar 03 22:57:52 2010 (4B8F2FC0)
    8b966000 8b979000   ksecdd   ksecdd.sys   Mon Jul 13 19:11:56 2009 (4A5BBF3C)
    8bb25000 8bb4a000   ksecpkg  ksecpkg.sys  Thu Dec 10 23:04:22 2009 (4B21C4C6)
    92f9a000 92faa000   lltdio   lltdio.sys   Mon Jul 13 19:53:18 2009 (4A5BC8EE)
    83d10000 83d1d000   LPCFilter LPCFilter.sys Tue Jul 28 13:26:11 2009 (4A6F34B3)
    92f65000 92f80000   luafv    luafv.sys    Mon Jul 13 19:15:44 2009 (4A5BC020)
    8361d000 83695000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Mon Jul 13 21:06:41 2009 (4A5BDA21)
    9b754000 9b757180   mdmxsdk  mdmxsdk.sys  Mon Jun 19 17:26:59 2006 (449716A3)
    92400000 9240d000   modem    modem.sys    Mon Jul 13 19:55:24 2009 (4A5BC96C)
    92f5a000 92f65000   monitor  monitor.sys  Mon Jul 13 19:25:58 2009 (4A5BC286)
    919d3000 919e0000   mouclass mouclass.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
    83d9c000 83db2000   mountmgr mountmgr.sys Mon Jul 13 19:11:27 2009 (4A5BBF1F)
    9b6a8000 9b6ba000   mpsdrv   mpsdrv.sys   Mon Jul 13 19:52:52 2009 (4A5BC8D4)
    9b6ba000 9b6dd000   mrxsmb   mrxsmb.sys   Sat Feb 27 02:32:02 2010 (4B88CA72)
    9b6dd000 9b718000   mrxsmb10 mrxsmb10.sys Sat Feb 27 02:32:21 2010 (4B88CA85)
    9b718000 9b733000   mrxsmb20 mrxsmb20.sys Sat Feb 27 02:32:11 2010 (4B88CA7B)
    83fef000 83ff9000   msahci   msahci.sys   Mon Jul 13 19:45:50 2009 (4A5BC72E)
    837e2000 837ed000   Msfs     Msfs.SYS     Mon Jul 13 19:11:26 2009 (4A5BBF1E)
    83cd3000 83cdb000   msisadrv msisadrv.sys Mon Jul 13 19:11:09 2009 (4A5BBF0D)
    8b93b000 8b966000   msrpc    msrpc.sys    Mon Jul 13 19:11:59 2009 (4A5BBF3F)
    91263000 9126d000   mssmbios mssmbios.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
    8bded000 8bdfd000   mup      mup.sys      Mon Jul 13 19:14:14 2009 (4A5BBFC6)
    8ba30000 8bae7000   ndis     ndis.sys     Mon Jul 13 19:12:24 2009 (4A5BBF58)
    923f4000 923ff000   ndistapi ndistapi.sys Mon Jul 13 19:54:24 2009 (4A5BC930)
    92ff0000 93000000   ndisuio  ndisuio.sys  Mon Jul 13 19:53:51 2009 (4A5BC90F)
    91423000 91445000   ndiswan  ndiswan.sys  Mon Jul 13 19:54:34 2009 (4A5BC93A)
    91513000 91524000   NDProxy  NDProxy.SYS  Mon Jul 13 19:54:27 2009 (4A5BC933)
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    83040000 83450000   nt       ntkrpamp.exe Fri Jun 18 23:55:24 2010 (4C1C3FAC)
    8b80c000 8b93b000   Ntfs     Ntfs.sys     Mon Jul 13 19:12:05 2009 (4A5BBF45)
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    92435000 9243ae00   pgeffect pgeffect.sys Mon Jun 22 05:04:57 2009 (4A3F4939)
    91549000 91578000   portcls  portcls.sys  Mon Jul 13 19:51:00 2009 (4A5BC864)
    83695000 836a6000   PSHED    PSHED.dll    Mon Jul 13 21:09:36 2009 (4A5BDAD0)
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    91474000 9148b000   rassstp  rassstp.sys  Mon Jul 13 19:54:57 2009 (4A5BC951)
    91218000 91259000   rdbss    rdbss.sys    Mon Jul 13 19:14:26 2009 (4A5BBFD2)
    8ba25000 8ba2d000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:01:40 2009 (4A5BCAE4)
    8b800000 8b808000   rdpencdd rdpencdd.sys Mon Jul 13 20:01:39 2009 (4A5BCAE3)
    837da000 837e2000   rdprefmp rdprefmp.sys Mon Jul 13 20:01:41 2009 (4A5BCAE5)
    8bb91000 8bbbe000   rdyboost rdyboost.sys Mon Jul 13 19:22:02 2009 (4A5BC19A)
    92c00000 92c13000   rspndr   rspndr.sys   Mon Jul 13 19:53:20 2009 (4A5BC8F0)
    91935000 91971000   Rt86win7 Rt86win7.sys Thu Nov 05 09:14:57 2009 (4AF2DDE1)
    91524000 91548d40   RtHDMIV  RtHDMIV.sys  Wed May 20 06:04:37 2009 (4A13D5B5)
    92c3c000 92ee1b40   RTKVHDA  RTKVHDA.sys  Wed Oct 21 10:26:01 2009 (4ADF19F9)
    91817000 9192b000   rtl8192se rtl8192se.sys Mon Apr 26 13:22:39 2010 (4BD5CBDF)
    9b7ef000 9b7f9000   secdrv   secdrv.SYS   Wed Sep 13 09:18:32 2006 (45080528)
    923ec000 923f4000   serscan  serscan.sys  Mon Jul 13 20:14:46 2009 (4A5BCDF6)
    8bde5000 8bded000   spldr    spldr.sys    Mon May 11 12:13:47 2009 (4A084EBB)
    a002d000 a007e000   srv      srv.sys      Thu Aug 26 23:31:26 2010 (4C77318E)
    91591000 915e0000   srv2     srv2.sys     Thu Aug 26 23:30:45 2010 (4C773165)
    92c1b000 92c3c000   srvnet   srvnet.sys   Thu Aug 26 23:30:39 2010 (4C77315F)
    9148b000 9148c380   swenum   swenum.sys   Mon Jul 13 19:45:08 2009 (4A5BC704)
    9199a000 919d0f80   SynTP    SynTP.sys    Thu Oct 15 22:27:28 2009 (4AD7DA10)
    8bc27000 8bd70000   tcpip    tcpip.sys    Sun Jun 13 23:36:59 2010 (4C15A3DB)
    9b733000 9b740000   tcpipreg tcpipreg.sys Mon Jul 13 19:54:14 2009 (4A5BC926)
    919e0000 919ea000   tdcmdpst tdcmdpst.sys Thu Jul 30 04:26:19 2009 (4A71592B)
    9103f000 9104a000   TDI      TDI.SYS      Mon Jul 13 19:12:12 2009 (4A5BBF4C)
    83600000 83617000   tdx      tdx.sys      Mon Jul 13 19:12:10 2009 (4A5BBF4A)
    91013000 91023000   termdd   termdd.sys   Mon Jul 13 20:01:35 2009 (4A5BCADF)
    8bb4a000 8bb91000   tos_sps32 tos_sps32.sys Wed Jun 24 01:36:21 2009 (4A41BB55)
    95eb0000 95eb9000   TSDDD    TSDDD.dll    unavailable (00000000)
    8bde0000 8bde4100   TVALZ_O  TVALZ_O.SYS  Mon Jul 13 22:19:21 2009 (4A5BEB29)
    919ea000 919f1000   TVALZFL  TVALZFL.sys  Fri Jun 19 06:27:46 2009 (4A3B6822)
    914c1000 914cf000   umbus    umbus.sys    Mon Jul 13 19:51:38 2009 (4A5BC88A)
    92f1f000 92f36000   usbccgp  usbccgp.sys  Mon Jul 13 19:51:31 2009 (4A5BC883)
    919d1000 919d2700   USBD     USBD.SYS     Mon Jul 13 19:51:05 2009 (4A5BC869)
    923be000 923cd000   usbehci  usbehci.sys  Mon Jul 13 19:51:14 2009 (4A5BC872)
    914cf000 91513000   usbhub   usbhub.sys   Mon Jul 13 19:52:06 2009 (4A5BC8A6)
    91392000 913dd000   USBPORT  USBPORT.SYS  Mon Jul 13 19:51:13 2009 (4A5BC871)
    a00b0000 a00c7000   USBSTOR  USBSTOR.SYS  Mon Jul 13 19:51:19 2009 (4A5BC877)
    92f36000 92f59b80   usbvideo usbvideo.sys Wed Mar 03 23:04:40 2010 (4B8F3158)
    83d05000 83d10000   vdrvroot vdrvroot.sys Mon Jul 13 19:46:19 2009 (4A5BC74B)
    8b9ed000 8b9f9000   vga      vga.sys      Mon Jul 13 19:25:50 2009 (4A5BC27E)
    837ac000 837cd000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:25:49 2009 (4A5BC27D)
    83d41000 83d51000   volmgr   volmgr.sys   Mon Jul 13 19:11:25 2009 (4A5BBF1D)
    83d51000 83d9c000   volmgrx  volmgrx.sys  Mon Jul 13 19:11:41 2009 (4A5BBF2D)
    8bda1000 8bde0000   volsnap  volsnap.sys  Mon Jul 13 19:11:34 2009 (4A5BBF26)
    9111e000 911a9000   vsdatant vsdatant.sys Sun May 09 12:28:53 2010 (4BE6E2C5)
    9192b000 91935000   vwifibus vwifibus.sys Mon Jul 13 19:52:02 2009 (4A5BC8A2)
    911cf000 911e0000   vwififlt vwififlt.sys Mon Jul 13 19:52:03 2009 (4A5BC8A3)
    925f6000 925ff000   vwifimp  vwifimp.sys  Mon Jul 13 19:52:09 2009 (4A5BC8A9)
    91000000 91013000   wanarp   wanarp.sys   Mon Jul 13 19:55:02 2009 (4A5BC956)
    837cd000 837da000   watchdog watchdog.sys Mon Jul 13 19:24:10 2009 (4A5BC21A)
    83c03000 83c74000   Wdf01000 Wdf01000.sys Mon Jul 13 19:11:36 2009 (4A5BBF28)
    83c74000 83c82000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:11:25 2009 (4A5BBF1D)
    911a9000 911b0000   wfplwf   wfplwf.sys   Mon Jul 13 19:53:51 2009 (4A5BC90F)
    95c50000 95e9b000   win32k   win32k.sys   Tue Aug 31 22:34:29 2010 (4C7DBBB5)
    83cca000 83cd3000   WMILIB   WMILIB.SYS   Mon Jul 13 19:11:22 2009 (4A5BBF1A)
    92f80000 92f9a000   WudfPf   WudfPf.sys   Mon Jul 13 19:50:13 2009 (4A5BC835)
    a00c7000 a00e7480   WUDFRd   WUDFRd.sys   Mon Jul 13 19:50:44 2009 (4A5BC854)
    9b740000 9b748000   XAudio32 XAudio32.sys Wed Apr 29 14:20:55 2009 (49F89A87)
    
    Unloaded modules:
    a0107000 a0171000   spsys.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0006A000
    a007e000 a0097000   ewusbmdm.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00019000
    9b733000 9b74b000   parport.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00018000
    8bbf0000 8bbfd000   crashdmp.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0000D000
    8ee16000 8efc9000   dump_iaStor.
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  001B3000
    8efc9000 8efda000   dump_dumpfve
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00011000
    91e06000 91e0c000   pgeffect.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00006000
    91e00000 91e06000   pgeffect.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00006000
    923fa000 92400000   pgeffect.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00006000
    923f4000 923fa000   pgeffect.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00006000
    
     
  3. TorrentG

    TorrentG Banned

    Joined:
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    The Nokia PC Suite software is responsible for crashes, along with the modem driver as part of the package. Update it to latest or uninstall.
     
  4. eagle and dove

    eagle and dove New Member

    Joined:
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    Thank you for your advice. when i saw the mention of the nokia i remembered installing the latest samsung pc studio. it wasnt compatable with the telstra a412 phone. uninstalled the samsung program and no more blue screen. thank you for your help.
     
  5. TorrentG

    TorrentG Banned

    Joined:
    May 31, 2010
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    372
    Sure thing, you're welcome. Thanks for telling us of the resolution.
     

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