BSOD on Shutdown

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by Jakee, Jul 18, 2010.

  1. Jakee

    Jakee New Member

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    Recently got some other BSODs fixed 2 days ago and the comp has been really good.

    The BSOD i got had no error name and was just a plain BSOD with the normal writing but no title error.

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.48
    Locale ID: 3081

    Additional information about the problem:
    BCCode: 1000007e
    BCP1: C0000005
    BCP2: 82CF4883
    BCP3: 8DB1771C
    BCP4: 8DB17300
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\071910-20296-01.dmp
    C:\Users\Jake\AppData\Local\Temp\WER-36515-0.sysdata.xml


    View attachment Minidump.zip


    Any Feedback would be nice, Thank you.
     
  2. TorrentG

    TorrentG Banned

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    Hey.

    I looked over your crash dump. These drivers for your webcam are simply too old and need an update:

    Code:
    ov519cmd ov519cmd.sys Thu Aug 29 20:09:39 2002
    ov519vid ov519vid.sys Tue Feb 25 18:05:52 2003
    You can visit the manufacturer's page for an update. If there are none you can find, I would consider physcially removing it from the system for testing purposes.

    ---------------


    Logitech has a fairly new Setpoint release which is for the mouse drivers/software. I doubt this is the problem but it's good practice to keep updated drivers installed anyway. Visit Logitech to search for your mouse (it doesn't really matter, they're all the same Setpoint file to download/run) or pick any, download Setpoint and install.

    Code:
    LMouFilt LMouFilt.Sys Wed Jun 17 12:49:08 2009
    LHidFilt LHidFilt.Sys Wed Jun 17 12:49:04 2009
    Mice

    ----------

    Not sure of what you'd need this for but I highly recommend removing this old driver/software from the system:

    Code:
    libusb0  libusb0.sys  Wed Mar 09 14:50:17 2005
    This is what I can find on it and it will probably give you an understanding of what it is and what to uninstall. At the very least then, the main software responsible for it need to be updated:

    libusb-win32

    Check C:\Windows\System32\drivers after it is uninstalled to make sure it is gone. If not, delete then reboot.

    -------------

    These Virtual Audio device drivers from Wondershare need an update:

    Code:
    WsAudioDevice_383 WsAudioDevice_383.sys Tue Nov 18 04:14:55 2008
    VirtualAudio VirtualAudio.sys Mon Aug 11 03:49:29 200
    -------------

    You Realtek lan driver needs an update. Open device manager then extend the network section. See which exact Realtek lan type you have then search for it's number on the left side of this link (for example: 8139)

    Code:
    Rt86win7 Rt86win7.sys Thu Feb 26 04:04:22 2009


    http://218.210.127.131/downloads/

    ------------

    After doing all this, if you still have a problem then uninstall (better) or update the Hamachi software. This may be the cause and should be removed as a test, if needed.

    Good luck and let us know how it goes. Post a new crash dump if needed. If you follow everything here, it should all go well after.
     
  3. JonGraham123

    JonGraham123 New Member

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    Can someone check out mine? I get a BSOD about 80% of the time on Shutdown. All USB devices removed. Happens whether I'm docked or not. Dell Precision M4400. Here's the text. I'll post the DMP file. Here's the text I get:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.48
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 9f
    BCP1: 00000004
    BCP2: 00000258
    BCP3: 863DB648
    BCP4: 8078ADF4
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\090710-18954-01.dmp
    C:\Users\ka53289\AppData\Local\Temp\WER-136329-0.sysdata.xml

    Read our privacy statement online:
    http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt

     

    Attached Files:

  4. kemical

    kemical Windows Forum Admin
    Staff Member Premium Supporter Microsoft MVP

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    Hi Jon,
    it looks like your network driver is the main cause. I'd also update all drivers for smooth system running.
     
  5. JonGraham123

    JonGraham123 New Member

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    I kind of thought it was NIC driver related, but according to Dell's site I have the latest. I search elsewhere for newer drivers. Thanks!
     

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