Thank you for your help.
My Toshiba Laptop has been randomly crashing. I've searched for a solution, and while many others have posted with similar issues, I haven't been able to find a solution for my situation yet. Here are the results of an analysis of my dump files. The results don't seem that useful to me, aside from the fact that they appear to suggest that a Vista driver may be the culprit (I'm using Windows 7).
Please let me know what other information would be helpful to identify the source of the problem.
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
BAD_POOL_HEADER (19)
The pool is already corrupt at the time of the current request.
This may or may not be due to the caller.
The internal pool links must be walked to figure out a possible cause of
the problem, and then special pool applied to the suspect tags or the driver
verifier to a suspect driver.
Arguments:
Arg1: 00000020, a pool block header size is corrupt.
Arg2: 8520d000, The pool entry we were looking for within the page.
Arg3: 8520d300, The next pool entry.
Arg4: 08600000, (reserved)
Debugging Details:
------------------
GetPointerFromAddress: unable to read from 82ba3718
Unable to read MiSystemVaType memory at 82b83160
BUGCHECK_STR: 0x19_20
POOL_ADDRESS: GetPointerFromAddress: unable to read from 82ba3718
Unable to read MiSystemVaType memory at 82b83160
8520d000
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
PROCESS_NAME: System
CURRENT_IRQL: 0
LAST_CONTROL_TRANSFER: from 8aa3fa7b to 82b5a1b6
STACK_TEXT:
8cb0fadc 8aa3fa7b 8520d008 00000000 82a7551c nt!ExFreePoolWithTag+0x1b1
8cb0faf4 8aa31c0c 8520d008 8cb0fb18 8aad6c4b Ntfs!NtfsFreeNonpagedDataFcb+0x28
8cb0fb00 8aad6c4b 8aa65300 8520d008 851a2500 Ntfs!ExFreeToNPagedLookasideList+0x1e
8cb0fb18 8aad3bc8 8520d008 00000000 861f1240 Ntfs!NtfsDeleteNonpagedFcb+0x3c
8cb0fb40 8aa3f174 851a2500 8cb0fb70 8cb0fb7a Ntfs!NtfsDeleteFcb+0xd5
8cb0fb94 8aabb15d 851a2500 861f10d8 aaee5888 Ntfs!NtfsTeardownFromLcb+0x24f
8cb0fbe4 8aa37bec 851a2500 aaee5978 01ee5b20 Ntfs!NtfsTeardownStructures+0xf3
8cb0fc0c 8aab755b 851a2500 aaee5978 aaee5b20 Ntfs!NtfsDecrementCloseCounts+0xaf
8cb0fc6c 8aad64c3 851a2500 aaee5978 aaee5888 Ntfs!NtfsCommonClose+0x4f2
8cb0fd00 82aa8f3b 00000000 00000000 84ee74c0 Ntfs!NtfsFspClose+0x118
8cb0fd50 82c496bb 00000000 a888edf4 00000000 nt!ExpWorkerThread+0x10d
8cb0fd90 82afb0f9 82aa8e2e 00000000 00000000 nt!PspSystemThreadStartup+0x9e
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19
STACK_COMMAND: kb
FOLLOWUP_IP:
nt!ExFreePoolWithTag+1b1
82b5a1b6 cc int 3
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: nt!ExFreePoolWithTag+1b1
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrpamp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 4b88cacf
FAILURE_BUCKET_ID: 0x19_20_nt!ExFreePoolWithTag+1b1
BUCKET_ID: 0x19_20_nt!ExFreePoolWithTag+1b1
Followup: MachineOwner
---------
0: kd> !analyze
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 19, {20, 8520d000, 8520d300, 8600000}
GetPointerFromAddress: unable to read from 82ba3718
Unable to read MiSystemVaType memory at 82b83160
Probably caused by : ntkrpamp.exe ( nt!ExFreePoolWithTag+1b1 )
Followup: MachineOwner
---------
My Toshiba Laptop has been randomly crashing. I've searched for a solution, and while many others have posted with similar issues, I haven't been able to find a solution for my situation yet. Here are the results of an analysis of my dump files. The results don't seem that useful to me, aside from the fact that they appear to suggest that a Vista driver may be the culprit (I'm using Windows 7).
Please let me know what other information would be helpful to identify the source of the problem.
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
BAD_POOL_HEADER (19)
The pool is already corrupt at the time of the current request.
This may or may not be due to the caller.
The internal pool links must be walked to figure out a possible cause of
the problem, and then special pool applied to the suspect tags or the driver
verifier to a suspect driver.
Arguments:
Arg1: 00000020, a pool block header size is corrupt.
Arg2: 8520d000, The pool entry we were looking for within the page.
Arg3: 8520d300, The next pool entry.
Arg4: 08600000, (reserved)
Debugging Details:
------------------
GetPointerFromAddress: unable to read from 82ba3718
Unable to read MiSystemVaType memory at 82b83160
BUGCHECK_STR: 0x19_20
POOL_ADDRESS: GetPointerFromAddress: unable to read from 82ba3718
Unable to read MiSystemVaType memory at 82b83160
8520d000
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
PROCESS_NAME: System
CURRENT_IRQL: 0
LAST_CONTROL_TRANSFER: from 8aa3fa7b to 82b5a1b6
STACK_TEXT:
8cb0fadc 8aa3fa7b 8520d008 00000000 82a7551c nt!ExFreePoolWithTag+0x1b1
8cb0faf4 8aa31c0c 8520d008 8cb0fb18 8aad6c4b Ntfs!NtfsFreeNonpagedDataFcb+0x28
8cb0fb00 8aad6c4b 8aa65300 8520d008 851a2500 Ntfs!ExFreeToNPagedLookasideList+0x1e
8cb0fb18 8aad3bc8 8520d008 00000000 861f1240 Ntfs!NtfsDeleteNonpagedFcb+0x3c
8cb0fb40 8aa3f174 851a2500 8cb0fb70 8cb0fb7a Ntfs!NtfsDeleteFcb+0xd5
8cb0fb94 8aabb15d 851a2500 861f10d8 aaee5888 Ntfs!NtfsTeardownFromLcb+0x24f
8cb0fbe4 8aa37bec 851a2500 aaee5978 01ee5b20 Ntfs!NtfsTeardownStructures+0xf3
8cb0fc0c 8aab755b 851a2500 aaee5978 aaee5b20 Ntfs!NtfsDecrementCloseCounts+0xaf
8cb0fc6c 8aad64c3 851a2500 aaee5978 aaee5888 Ntfs!NtfsCommonClose+0x4f2
8cb0fd00 82aa8f3b 00000000 00000000 84ee74c0 Ntfs!NtfsFspClose+0x118
8cb0fd50 82c496bb 00000000 a888edf4 00000000 nt!ExpWorkerThread+0x10d
8cb0fd90 82afb0f9 82aa8e2e 00000000 00000000 nt!PspSystemThreadStartup+0x9e
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19
STACK_COMMAND: kb
FOLLOWUP_IP:
nt!ExFreePoolWithTag+1b1
82b5a1b6 cc int 3
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: nt!ExFreePoolWithTag+1b1
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrpamp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 4b88cacf
FAILURE_BUCKET_ID: 0x19_20_nt!ExFreePoolWithTag+1b1
BUCKET_ID: 0x19_20_nt!ExFreePoolWithTag+1b1
Followup: MachineOwner
---------
0: kd> !analyze
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 19, {20, 8520d000, 8520d300, 8600000}
GetPointerFromAddress: unable to read from 82ba3718
Unable to read MiSystemVaType memory at 82b83160
Probably caused by : ntkrpamp.exe ( nt!ExFreePoolWithTag+1b1 )
Followup: MachineOwner
---------