BSOD on windows 7 64bit only!

#1
I already had 2 OS on my HDDs (win xp and win 7 32-bit).. everything's fine on them... no BSOD... been using win xp for more than 3-4 years now ... and win 7 32-bit for 1 year... no major problems... now i wanted to install win 7 64bit to take full advantage of my 4gb ram(i had since the purchase of my pc) .... but problem... once it's booted... it randomly BSOD (sometimes just 1min after boot, sometimes 20mins, sometimes 15mins) but it ultimately gets a BSOD...

i have tried several installations of win 7 64bit (ultimate, premium, home)... all same problem.. had some problems with installation for some versions (BSOD on install) .... any idea what may be wrong?? plz help? how come nothing on 32bit but it's nightmare on 64bit...

p.s. my latest install of 64bit windows 7 enterprise has less BSOD now (i have disabled lots of features of my cpu in my bios, maybe it's the reason).. find attached my latest 2 dumps..hope you can help me thx

my specs below:

CPU
Intel Core 2 Quad Q8200 @ 2.33GHz
Yorkfield 45nm Technology
RAM
4.00 GB Dual-Channel DDR2 @ 399MHz (6-6-6-18)
Motherboard
ASUSTeK Computer INC. P5Q DELUXE (LGA 775)
Graphics
VW246 (1920x1080@60Hz)
1024MB ATI Radeon HD 4800 Series (ATI AIB)
Hard Drives
932GB Western Digital WDC WD1001FALS-00E8B0 (SATA)
466GB Hitachi Hitachi HDP725050GLA360 (SATA)
1863GB Western Digital WDC WD20EARX-00PASB0 (SATA)
 


Attachments

#2
(i have disabled lots of features of my cpu in my bios, maybe it's the reason)
Best advice: boot into the bios. Load defaults. Save + Exit. Run computer for a couple hours. See if your previous bios settings were the problem....
 


Last edited:

usasma

Fantastic Member
Microsoft Community Contributor
#3
If the resetting the BIOS doesn't fix the problems, please run these free hard drive diagnostics on ALL of your hard drives: Hard Drive Diagnostic Procedure
Both BSOD's point to disk hardware as the problem.

For a more detailed analysis of this problem, please provide this information: http://windows7forums.com/blue-screen-death-bsod/38837-how-ask-help-bsod-problem.html

Also, I've seen issues with memory settings in the Asus P5 series of mobo's. Here's my canned speech on it:
FWIW - I've seen a lot of issues with the Asus P5 series of boards. I usually recommend this:
- DO NOT use the AUTO setting for memory. Go to the RAM manufacturer's website and get the recommended settings for the RAM. Then set those settings manually in the BIOS
- one person with a 2009 BIOS has experienced success by updating the BIOS. This is dangerous and one simple mistake can easily damage your motherboard so it won't work. Be VERY, VERY CAREFUL!!!
- one person reports bad caps ( Badcaps.net - How To Identify ) in this post: [SOLVED] Bad overclock and now can't load windows 7 - Tech Support Forum

As of late June 2012 - I haven't seen many issues with these boards over the last several months.
SP1 isn't installed, please do the following:
Installing Windows 7 Service Pack 1
1. Visit the PC manufacturer's website and update ALL drivers. DO NOT use Windows Update or the "Update drivers" function of Device Manager.
2. Check Device Manager for any unknown/disabled devices - if there are unknown/disabled devices, fix them with the latest drivers from the device manufacturer's website (not the PC Manufacturer)
3. Visit Windows Update and get all updates (may take repeated visits)
4. Visit Windows Update and get Service Pack 1 (usually under Important Updates). Read these notes for installing SP1: Steps to follow before you install Windows 7 SP1 and Windows Server 2008 R2 SP1 from the Microsoft Download Center
5. Visit Windows Update and get any other available updates. May take repeated visits, but keep it up until you get several "Windows is updated" results.
If you're having difficulties with installing a Service Pack, please use the SURTool from this link: What is the System Update Readiness Tool?
Also, check out this troubleshooting link from Microsoft: Troubleshoot problems installing Service Pack 1 (SP1) for Windows 7 and Windows Server 2008 R2

I have had limited success in installing updates/Service Packs when using a "clean boot". I suspect that I'm just bypassing the problem - and that it can come back to bite me in the butt later on.
Additionally, there are some lower level driver issues that can mimic hardware problems - so I'd suggest fixing them if the hard drives pass the diagnostics. They are:

Your Asus ATK0110 ACPI Utility driver (ASACPI.sys) dates from 2005 and is a known cause of BSOD's in some Win7 systems. It must be updated to the 2009 or later version. Please visit the Asus support website for your mobo ( ASUS - Motherboards- ASUS P5Q Deluxe ) and download the driver from the Utilities section (it was the first one listed when I checked it).

Your wireless USB XBox controller driver is known to cause BSOD's on some Win7 systems. Please remove the software for this device and then unplug it from your system. Once the system is stable (no more BSOD's) you can feel free to try it again with a fresh installation of the device software.

Analysis:
The following is for information purposes only.
Code:
[FONT=lucida console]**************************Wed Sep 12 16:16:28.865 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\091312-51792-01.dmp]
Windows 7 Kernel Version [B]7600 [/B]MP (4 procs) Free x64
Built by: [B]7600[/B].17017.amd64fre.win7_gdr.120503-2030
System Uptime:[B]0 days 0:42:09.847[/B]
BugCheck Code: [B]BugCheck F4, {3, fffffa8004c16330, fffffa8004c16610, fffff80002d8c720}[/B]
Probably caused by :[B]hardware_disk[/B]
BugCheck Info: [B]CRITICAL_OBJECT_TERMINATION (f4)[/B]
PROCESS_NAME: [B]csrss.exe[/B]
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0xF4_IOERR_c000000e
FAILURE_BUCKET_ID: [B]X64_0xF4_IOERR_c000000e_IMAGE_hardware_disk[/B]
CPUID:        "Intel(R) Core(TM)2 Quad  CPU   Q8200  @ 2.33GHz"
MaxSpeed:     2330
CurrentSpeed: [B]2333[/B]
  BIOS Version                  2201   
  BIOS Release Date             05/21/2009
  Manufacturer                  System manufacturer
  Product Name                  P5Q DELUXE
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Sep 11 13:58:00.028 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\091212-40856-01.dmp]
Windows 7 Kernel Version [B]7600 [/B]MP (4 procs) Free x64
Built by: [B]7600[/B].17017.amd64fre.win7_gdr.120503-2030
System Uptime:[B]0 days 1:01:05.010[/B]
BugCheck Code: [B]BugCheck 7A, {fffff6fc4000cf78, ffffffffc000000e, 9c7e2860, fffff880019ef478}[/B]
*** ERROR: Module load completed but symbols could not be loaded for Msfs.SYS
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :[B]memory_corruption[/B]
BugCheck Info: [B]KERNEL_DATA_INPAGE_ERROR (7a)[/B]
DISK_HARDWARE_ERROR: There was error with disk hardware
BUGCHECK_STR:  0x7a_c000000e
DEFAULT_BUCKET_ID:  CODE_CORRUPTION
PROCESS_NAME: [B]lsass.exe[/B]
FAILURE_BUCKET_ID: [B]X64_MEMORY_CORRUPTION_LARGE_4096[/B]
CPUID:        "Intel(R) Core(TM)2 Quad  CPU   Q8200  @ 2.33GHz"
MaxSpeed:     2330
CurrentSpeed: [B]2333[/B]
  BIOS Version                  2201   
  BIOS Release Date             05/21/2009
  Manufacturer                  System manufacturer
  Product Name                  P5Q DELUXE
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/FONT]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[FONT=lucida console]**************************Wed Sep 12 16:16:28.865 2012 (UTC - 4:00)**************************
[COLOR=RED][B]ASACPI.sys                  Sun Mar 27 22:30:36 2005 (42476C4C)[/B][/COLOR]
[COLOR=RED][B]mcdbus.sys                  Tue Feb 24 05:34:07 2009 (49A3CD1F)[/B][/COLOR]
intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
[COLOR=RED][B]xusb21.sys                  Thu Aug 13 18:10:17 2009 (4A848F49)[/B][/COLOR]
yk62x64.sys                 Mon Sep 28 04:19:31 2009 (4AC07193)
amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
mv61xxmm.sys                Wed Feb  9 04:28:40 2011 (4D525E48)
mv61xx.sys                  Wed Feb  9 04:28:49 2011 (4D525E51)
PxHlpa64.sys                Mon Oct 17 10:29:34 2011 (4E9C3BCE)
avgidsdrivera.sys           Fri Dec 23 07:05:21 2011 (4EF46E81)
avgidsfiltera.sys           Fri Dec 23 07:05:40 2011 (4EF46E94)
avgmfx64.sys                Fri Dec 23 07:08:12 2011 (4EF46F2C)
avgrkx64.sys                Mon Jan 30 22:11:41 2012 (4F275BED)
AtihdW76.sys                Thu Feb 23 07:30:12 2012 (4F463154)
avgidsha.sys                Wed Apr 18 22:19:15 2012 (4F8F7623)
atikmpag.sys                Wed Jul  4 01:10:55 2012 (4FF3D05F)
atikmdag.sys                Wed Jul  4 01:16:13 2012 (4FF3D19D)
avgldx64.sys                Wed Jul 25 20:56:48 2012 (501095D0)
avgtdia.sys                 Fri Aug 24 09:20:13 2012 (50377F8D)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Sep 11 13:58:00.028 2012 (UTC - 4:00)**************************
amdxata.sys                 Tue May 19 13:56:59 2009 (4A12F2EB)
[/FONT]
http://www.carrona.org/drivers/driver.php?id=ASACPI.sys
http://www.carrona.org/drivers/driver.php?id=mcdbus.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=xusb21.sys
http://www.carrona.org/drivers/driver.php?id=yk62x64.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=mv61xxmm.sys
http://www.carrona.org/drivers/driver.php?id=mv61xx.sys
http://www.carrona.org/drivers/driver.php?id=PxHlpa64.sys
http://www.carrona.org/drivers/driver.php?id=avgidsdrivera.sys
http://www.carrona.org/drivers/driver.php?id=avgidsfiltera.sys
http://www.carrona.org/drivers/driver.php?id=avgmfx64.sys
http://www.carrona.org/drivers/driver.php?id=avgrkx64.sys
http://www.carrona.org/drivers/driver.php?id=AtihdW76.sys
http://www.carrona.org/drivers/driver.php?id=avgidsha.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=avgldx64.sys
http://www.carrona.org/drivers/driver.php?id=avgtdia.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
 


Last edited:
#5
Went to my ram's website and downloaded the datasheet but i don't know where and what settings to put manually in my bios..

just update ATK0110 ACPI Utility driver using latest one from asus website... but how do i remove

mcdbus.sys? i unistalled xbox controller drivers
 


Last edited:

usasma

Fantastic Member
Microsoft Community Contributor
#6
Sorry, I forgot to add that info in my original post!

Remove MagicISO. AFAIK there isn't an update for this program.
So just leave it off of your system.

If it's needed, then try reinstalling it after the system is made stable again (no more BSOD's).
 


#7
hi, thx for your advices... first thing i tried is resetting my bios to default settings... and once booted to win7 x64, i got a BSOD after 5mins of use (was browsing the web) (got object termination bugcheck).. so it seems the CPU features "accelerates" the BSOD.. so i re-disabled every features of the CPU settings in the bios...

i did HDD diagnostics with WD tools and hitachi tools and no erro found. Did a memory test and no errors found... (plz note that i removed xbox controller drivers and updated ATK10110) and removed magicISO virtual drive... and still BSODS with same bugcheck... and yup i also installed SP1... so i decided to do yet another fresh install(it's like my 21 installs now)... everything went fine until last step of installation where i got a BSOD (clock interrupt not received in secondary processor).... but it looks like installation was completed... and was able to boot in win 7 x64 and seems running fine.... i started surfing the web and installed the latest updates.. i then installed a game(sleeping dogs) and some programs like avast antivirus and firefox...

again everything was fine, no BSOD... was running like 1hr or more (was able to play sleeping dogs too)...no problem so far.. i restarted my pc as it needed to apply the windows updates.. restarted fine... so i decided to install more apps as everything was looking fine.. installed 7zip 64bit, media player classics and VLC... still good.. so i tried to install some more apps (adobe cs6).... bam... midway in the installation, BSOD.. not same bugcheck as before... got "The bugcheck was: 0x00000124"..... so i was guessing maybe the latest apps caused this, so i decided to do a system restore... and left my system idle(went to watch tv).. when i got back, i saw my pc was restarted.. looking at the events, i saw got yet another BSOD. same 124 bugcheck)...

so i decided to restore to earliest system config as possible... and i tried install sleeping dogs again(got erased with last restore).. bam BSOD (see attached latest BSOD, i lost the previous BSODs due to restore).. plz help!! plz note that everything's smooth in win7 320bit and xp 32bit.. not a single BSOD for weeks(i often let my pc on for weeks downloading stuff)

how is it possible that 64bit is so much trouble...
 


usasma

Fantastic Member
Microsoft Community Contributor
#9
First off, I suspect this is a hardware problem (even more so now due to your detailed description of what you've done).
But in order to be sure, we have to rule out the troublesome 3rd party drivers.
At times, when dealing with hardware problems, the memory dump files will spit out many different drivers in each memory dump. So we spend our time tracking them down.

That's what we're doing now - so please be patient.

Please provide this report :
MSINFO32:
Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter
Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.
Also, save a copy as a .txt file and include it also (it's much more difficult to read, but we have greater success in getting the info from it).

If you're having difficulties with the format, please open an elevated (Run as administrator) Command Prompt and type "msinfo32 /nfo C:\Users\Public\Desktop\TEST.NFO" (without the quotes) and press Enter. Then navigate to the C:\Users\Public\Desktop directory to retrieve the TEST.NFO file. If you have difficulties with making this work, please post back.
Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :
SiWinAcc.sys Thu Jun 14 20:02:02 2007 (4671D6FA)
Silicon Image driver - comes with package for the SIxxxx drivers
http://www.carrona.org/drivers/driver.php?id=SiWinAcc.sys

SiRemFil.sys Wed Jun 20 15:42:10 2007 (46798312)
Silicon Image driver
http://www.carrona.org/drivers/driver.php?id=SiRemFil.sys

vsmraid.sys Fri Jan 30 20:18:57 2009 (4983A701)
VIA RAID driver for X86-32
http://www.carrona.org/drivers/driver.php?id=vsmraid.sys

amdsbs.sys Fri Mar 20 14:36:03 2009 (49C3E213)
AMD AHCI Compatible Controller driver
http://www.carrona.org/drivers/driver.php?id=amdsbs.sys

atikmdag.sys Fri Apr 24 06:51:57 2009 (49F199CD)
ATI Video driver (remove the Catalyst Control Center and only install the Display Driver)
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
IT IS VERY, VERY IMPORTANT TO UPDATE THIS DRIVER (it's your video card drivers)


xfiltx64.sys Thu Aug 13 23:09:44 2009 (4A84D578)
This is a Via filter driver for ATA/ATAPI devices Hot-Plug/DIPM monitor
xfiltx64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

Analysis:
The following is for information purposes only.
Code:
[FONT=lucida console]**************************Sun Sep 16 11:39:49.574 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\091612-31902-01.dmp]
Windows 7 Kernel Version [B]7601 [/B](Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].17835.amd64fre.win7sp1_gdr.120503-2030
System Uptime:[B]0 days 0:13:51.353[/B]
BugCheck Code: [B]BugCheck 124, {0, fffffa8004b0f028, b2000040, 800}[/B]
Probably caused by :[B]GenuineIntel[/B]
BugCheck Info: [B]WHEA_UNCORRECTABLE_ERROR (124)[/B]
BUGCHECK_STR:  0x124_GenuineIntel
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME: [B]msiexec.exe[/B]
FAILURE_BUCKET_ID: [B]X64_0x124_GenuineIntel__UNKNOWN[/B]
CPUID:        "Intel(R) Core(TM)2 Quad  CPU   Q8200  @ 2.33GHz"
MaxSpeed:     2330
CurrentSpeed: [B]2333[/B]
  BIOS Version                  2301   
  BIOS Release Date             07/10/2009
  Manufacturer                  System manufacturer
  Product Name                  P5Q DELUXE
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/FONT]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[FONT=lucida console]**************************Sun Sep 16 11:39:49.574 2012 (UTC - 4:00)**************************
[COLOR=RED][B]SiWinAcc.sys                Thu Jun 14 20:02:02 2007 (4671D6FA)[/B][/COLOR]
[COLOR=RED][B]SiRemFil.sys                Wed Jun 20 15:42:10 2007 (46798312)[/B][/COLOR]
[COLOR=RED][B]vsmraid.sys                 Fri Jan 30 20:18:57 2009 (4983A701)[/B][/COLOR]
[COLOR=RED][B]amdsbs.sys                  Fri Mar 20 14:36:03 2009 (49C3E213)[/B][/COLOR]
[COLOR=RED][B]atikmdag.sys                Fri Apr 24 06:51:57 2009 (49F199CD)[/B][/COLOR]
intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
xfiltx64.sys                Thu Aug 13 23:09:44 2009 (4A84D578)
amdsata.sys                 Thu Mar 18 20:45:17 2010 (4BA2C91D)
amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
nvraid.sys                  Fri Mar 19 16:59:20 2010 (4BA3E5A8)
DC3410.sys                  Mon May  2 05:40:52 2011 (4DBE7C24)
amd_xata.sys                Wed Apr 11 10:40:27 2012 (4F8597DB)
iaStorF.sys                 Wed Jun 20 09:14:44 2012 (4FE1CCC4)
[/FONT]
http://www.carrona.org/drivers/driver.php?id=SiWinAcc.sys
http://www.carrona.org/drivers/driver.php?id=SiRemFil.sys
http://www.carrona.org/drivers/driver.php?id=vsmraid.sys
http://www.carrona.org/drivers/driver.php?id=amdsbs.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
xfiltx64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed. This is a Via filter driver for ATA/ATAPI devices Hot-Plug/DIPM monitor
http://www.carrona.org/drivers/driver.php?id=amdsata.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=nvraid.sys
DC3410.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed. This is either a DC-3410 RAID Controller made by Dawicontrol GmbH or it's a Benq DC3410 Still Camera Device
http://www.carrona.org/drivers/driver.php?id=amd_xata.sys
iaStorF.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed. This is the Intel Rapid Storage Technology (RST) Filter driver
 


Last edited:
#10
thx following my thread man! will try your recommendations this week and report back as soon as possible
 


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