BSOD persists

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by Jazzy9, Oct 2, 2010.

  1. Jazzy9

    Jazzy9 New Member

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    Thanks again for the time you took to look into my problem.

    Question that occurs to me now is why that particular windows component affects my system and not all windows 7 networks. Is it my network adapter? Would installing a PCI one and using that, solve the problem? I'm trying to find the easiest workaround so I can return to my work that BSODs are keeping me away from.
     
  2. TorrentG

    TorrentG Banned

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    Your network adapter is fine and installing any new ones will not change anything.

    It is very simple - to troubleshoot and 99% guaranteed to fix the issue - uninstall Microsoft Application Virtualization because there is a very likely misconfiguration in your environment or the software itself causing the issue:

    Microsoft Application Virtualization

    You're welcome.
     
  3. Jazzy9

    Jazzy9 New Member

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    This is getting more complicated than chinese algebra. Microsoft Application Virtualization doesn't appear anywhere in my system. Microsoft link mentions the usual "add/remove programs" process in order to uninstall it but it's not there.

    What I have discovered though is that MAV, is included in Microsoft Visual C++ 2008 SP1 Redistributable Package which is installed in my PC and is a prerequisite in order to use CAKEWALK's SONAR 8.5 audio sequencer program which I'm using (SONAR will install an earlier version of Visual C++ then windows auto updates it to the last one).

    If that's the source of the problem indeed, I'm in trouble and I may really have to roll back to XP when there were no BSODs whatsoever.
     
    #23 Jazzy9, Oct 10, 2010
    Last edited: Oct 10, 2010
  4. TorrentG

    TorrentG Banned

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    Microsoft Application Virtualization is installed and is not necessary to run Cakewalk.

    I too use Cakewalk, do not have that installed, nor the drivers I keep saying to remove.
     
  5. Jazzy9

    Jazzy9 New Member

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    I could be mistaken and it may be the motherboard driver pack that's been installing it (Ati catalyst install manager). Nevertheless, I haven't found a way to uninstall MAV since it doesn't appear in installed programs or windows features or windows updates.
     
  6. TorrentG

    TorrentG Banned

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    No, the ATI would never do that.

    Delete the drivers I mentioned so many times now manually in C:\Windows\System32\drivers

    Reboot and run Ccleaner to clean the registry.

    Reboot again. Solved.
     
  7. Jazzy9

    Jazzy9 New Member

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    Sorry, I'm tired and sleepless and missed the part you mentioned what to remove. Sft starting and dated April 23, 2010. On the process.
     
  8. TorrentG

    TorrentG Banned

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    It's all good - yes - all drivers there that start with Sft...

    A slight correction to my last post: 99% sure solved, based on things I've read about it and your specific problem. :)
     
  9. Jazzy9

    Jazzy9 New Member

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    Drivers deleted, registry cleaned. And now I wait. I'll let you know if anything happens and eventually, if nothing happens (fingers crossed).

    Thanks again for your time and interest.
     
  10. Jazzy9

    Jazzy9 New Member

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    No more BSODs, for the last couple of days. Instead system freezes. I've had 2 freezes over the last 2 days. One when clicking shutdown and one while browsing with Mozilla. System responds only to harware reboot. Of course no minidumps recorded this time. I've entered bios to check temperatures right after the freezes and everything seems ok. Could this be a hardware malfunction eventually?

    Edit: Event viewer shows numerous errors and warnings. Most of the latest error entries are from service control manager concerning the Microsoft Virtualization Client and sft files that were not found.

    Edit 2: Eventually a BSOD just a moment ago. Attaching minidump.
     

    Attached Files:

    #30 Jazzy9, Oct 12, 2010
    Last edited: Oct 12, 2010
  11. Jazzy9

    Jazzy9 New Member

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    Any feedback on the minidump this time?
     
  12. TorrentG

    TorrentG Banned

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    nusb3xhc nusb3xhc.sys Thu Jan 21 22:21:48 2010

    That's the NEC USB 3.0 driver that still has not been updated. I would do so immediately.

    This latest crash is a rather strange one, and it references a hardware fault of some type.
    It is either due to the above driver not being updated or faulty RAM/faulty RAM settings:

    Code:
    ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY (fc)
    An attempt was made to execute non-executable memory.  The guilty driver
    is on the stack trace (and is typically the current instruction pointer).
    When possible, the guilty driver's name (Unicode string) is printed on
    the bugcheck screen and saved in KiBugCheckDriver.
    Arguments:
    Arg1: 8da41bf8, Virtual address for the attempted execute.
    Arg2: 5287c963, PTE contents.
    Arg3: 8da41b5c, (reserved)
    Arg4: 00000002, (reserved)
    
    Debugging Details:
    ------------------
    
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0xFC
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    TRAP_FRAME:  8da41b5c -- (.trap 0xffffffff8da41b5c)
    ErrCode = 00000011
    eax=854e2ba8 ebx=8da41bf8 ecx=00000006 edx=00000000 esi=876b0a80 edi=854e2ac0
    eip=8da41bf8 esp=8da41bd0 ebp=8da41be4 iopl=0         nv up ei pl nz na pe cy
    cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010207
    8da41bf8 004000          add     byte ptr [eax],al          ds:0023:854e2ba8=??
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from 82eee28f to 8da41bf8
    
    POSSIBLE_INVALID_CONTROL_TRANSFER:  from 82eee28a to 82e96048
    
    STACK_TEXT:  
    WARNING: Frame IP not in any known module. Following frames may be wrong.
    8da41bcc 82eee28f 00000001 854e2ac0 00000000 0x8da41bf8
    8da41be4 8308516b 00a41bf8 00000000 854e2c9c nt!ExInsertTailNBQueue+0x15
    8da41c40 82ec1c2b 00000000 854e2ac0 00000000 nt!EtwpRealtimeSendEmptyMarker+0x3b
    8da41d08 83081a5a 854e2ac0 00000001 00000000 nt!EtwpFlushActiveBuffers+0x303
    8da41d50 8305d6d3 854e2ac0 a0c28276 00000000 nt!EtwpLogger+0x2a1
    8da41d90 82f0f0f9 830817b9 854e2ac0 00000000 nt!PspSystemThreadStartup+0x9e
    00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19
    
    
    STACK_COMMAND:  .trap 0xffffffff8da41b5c ; kb
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: hardware
    
    IMAGE_NAME:  hardware
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    BUCKET_ID:  CPU_CALL_ERROR
    
    Followup: MachineOwner
    ---------
    You can post a new crash if the above driver is updated to see what it may say. Your network errors seem to be taken care of though, which is good.
     
  13. Jazzy9

    Jazzy9 New Member

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    I have updated the driver and will wait and see again. One question though: If I ever format and clean install windows 7 again, will I have to go through all these updates and fixes in order to not have BSODs?
     
  14. TorrentG

    TorrentG Banned

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    Yes, it's always good practice to keep updated drivers regardless of issues or not.

    If you did choose to re-install Windows, which I advise against, your previous network issue will not be there because that Microsoft software you deleted the drivers for will not be present.

    Anyhow, it's a step in the wrong direction to clean install because if bsods do happen again, you will not know if it's from a memory issue.

    If I see a new crash dump and everything is updated, for sure there is a memory issue.
     
  15. Jazzy9

    Jazzy9 New Member

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    And here is the last BSOD and its minidump that occured today.

    Edit: Btw I finally found out which program installed Microsoft Virtualization Application. It's office 2010. After deleting the sft files from the drivers folder, office won't run neither respond to change/uninstall from control panel.
     

    Attached Files:

    #35 Jazzy9, Oct 14, 2010
    Last edited: Oct 14, 2010
  16. cybercore

    cybercore New Member

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    101410-15771-01.dmp
    UNEXPECTED_KERNEL_MODE_TRAP (7f)
    Stack: nt! Wdf01000! cdrom! Wdf01000! nt! ACPI! nt! ataport!
    Probably caused by : ataport.SYS ( ataport!IdePortTranslateSrbToCrb+18 )



    It's likely a hardware issue. The only drivers that haven't been updated are these, but they are not critical anyway:

    lgbtbus.sys Tue Sep 29 14:41:19 2009
    LG BT Bus Enumerator

    lgvmodem.sys Tue Sep 29 14:41:19 2009
    LG Virtual Modem Driver


    Check for updates and test memory, hdd, motherboard, check bios settings, and consider bios upgrade.

    RAM - Test with Memtest86+ - Windows 7 Forums

    HD Diagnostic


    Code:
    
    Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [F:\a\Minidump\D M P\101410-15771-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*c:\websymbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (6 procs) Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16617.x86fre.win7_gdr.100618-1621
    Machine Name:
    Kernel base = 0x82e4d000 PsLoadedModuleList = 0x82f95810
    Debug session time: Thu Oct 14 11:35:43.767 2010 (GMT-5)
    System Uptime: 0 days 2:12:48.000
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    .........................
    Loading User Symbols
    Loading unloaded module list
    .......
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 7F, {d, 0, 0, 0}
    
    Probably caused by : ataport.SYS ( ataport!IdePortTranslateSrbToCrb+18 )
    
    Followup: MachineOwner
    ---------
    
    4: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    UNEXPECTED_KERNEL_MODE_TRAP (7f)
    This means a trap occurred in kernel mode, and it's a trap of a kind
    that the kernel isn't allowed to have/catch (bound trap) or that
    is always instant death (double fault).  The first number in the
    bugcheck params is the number of the trap (8 = double fault, etc)
    Consult an Intel x86 family manual to learn more about what these
    traps are. Here is a *portion* of those codes:
    If kv shows a taskGate
            use .tss on the part before the colon, then kv.
    Else if kv shows a trapframe
            use .trap on that value
    Else
            .trap on the appropriate frame will show where the trap was taken
            (on x86, this will be the ebp that goes with the procedure KiTrap)
    Endif
    kb will then show the corrected stack.
    Arguments:
    Arg1: 0000000d, EXCEPTION_GP_FAULT
    Arg2: 00000000
    Arg3: 00000000
    Arg4: 00000000
    
    Debugging Details:
    ------------------
    
    
    BUGCHECK_STR:  0x7f_d
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    LAST_CONTROL_TRANSFER:  from 8b6de20a to 82e93f6b
    
    STACK_TEXT:  
    8d9fbaa8 8b6de20a badb0d00 86210d08 854a64c0 nt!KiSystemFatalException+0xf
    8d9fbb2c 8b6dff7e 862109c0 86a32fb0 8d9fbb4c ataport!IdePortTranslateSrbToCrb+0x18
    8d9fbb50 8b6dc46b 86210908 86a32ce8 8d9fbb78 ataport!IdePortPdoDispatch+0x70
    8d9fbb60 82e894bc 86210908 86a32ce8 ffe84005 ataport!IdePortDispatch+0x1d
    8d9fbb78 8b5bc3b8 ffe84005 8d9fbb98 8b5c2c08 nt!IofCallDriver+0x63
    8d9fbb84 8b5c2c08 861f5918 86a32ce8 86a32d7c ACPI!ACPIDispatchForwardIrp+0x2a
    8d9fbb98 8b5bc642 861f5918 86a32ce8 00000025 ACPI!ACPIIrpDispatchDeviceControl+0xa4
    8d9fbbc8 82e894bc 861f5918 8545a008 86a32df8 ACPI!ACPIDispatchIrp+0x198
    8d9fbbe0 8b53e49c 79716a68 8d9fbc6c 00000000 nt!IofCallDriver+0x63
    8d9fbc24 8b549ffe 00a32df8 8d9fbc6c 8d9fbc50 Wdf01000!FxIoTarget::SubmitSync+0x198
    8d9fbc48 8bda59b0 00000020 86a32df8 868e9590 Wdf01000!imp_WdfRequestSend+0x178
    8d9fbc7c 8bda555b 868e91d8 82e197a0 868e91d8 cdrom!RequestSendMcnRequest+0x4a
    8d9fbcb0 8bda5a37 868e91d8 795d17b0 868ea2c0 cdrom!RequestProcessSerializedIoctl+0x37c
    8d9fbcc4 8b55e042 79715d38 868ea290 868ea2c0 cdrom!IoctlWorkItemRoutine+0x4b
    8d9fbce0 8b55e0aa 868e9a88 8d9fbd00 8306d815 Wdf01000!FxWorkItem::WorkItemHandler+0xad
    8d9fbcec 8306d815 868e9a88 868ea2c0 854a64c0 Wdf01000!FxWorkItem::WorkItemThunk+0x19
    8d9fbd00 82ebaf3b 868ea290 00000000 854a64c0 nt!IopProcessWorkItem+0x23
    8d9fbd50 8305b6d3 00000001 a7ef9ab9 00000000 nt!ExpWorkerThread+0x10d
    8d9fbd90 82f0d0f9 82ebae2e 00000001 00000000 nt!PspSystemThreadStartup+0x9e
    00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    ataport!IdePortTranslateSrbToCrb+18
    8b6de20a c6460800        mov     byte ptr [esi+8],0
    
    SYMBOL_STACK_INDEX:  1
    
    SYMBOL_NAME:  ataport!IdePortTranslateSrbToCrb+18
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: ataport
    
    IMAGE_NAME:  ataport.SYS
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bbf16
    
    FAILURE_BUCKET_ID:  0x7f_d_ataport!IdePortTranslateSrbToCrb+18
    
    BUCKET_ID:  0x7f_d_ataport!IdePortTranslateSrbToCrb+18
    
    Followup: MachineOwner
    
    start    end        module name
    80bcc000 80bd4000   kdcom    kdcom.dll    Tue Jul 14 04:08:58 2009 (4A5BDAAA)
    82800000 82821000   srvnet   srvnet.sys   Tue Jun 22 05:47:09 2010 (4C20242D)
    82821000 82829e00   MpNWMon  MpNWMon.sys  Sat Mar 20 06:03:24 2010 (4BA4490C)
    82835000 828ba000   HTTP     HTTP.sys     Tue Jul 14 02:12:53 2009 (4A5BBF75)
    828ba000 828d3000   bowser   bowser.sys   Tue Jul 14 02:14:21 2009 (4A5BBFCD)
    828d3000 828e5000   mpsdrv   mpsdrv.sys   Tue Jul 14 02:52:52 2009 (4A5BC8D4)
    828e5000 82908000   mrxsmb   mrxsmb.sys   Sat Feb 27 09:32:02 2010 (4B88CA72)
    82908000 82943000   mrxsmb10 mrxsmb10.sys Sat Feb 27 09:32:21 2010 (4B88CA85)
    82943000 8295e000   mrxsmb20 mrxsmb20.sys Sat Feb 27 09:32:11 2010 (4B88CA7B)
    8295e000 829f5000   peauth   peauth.sys   Tue Jul 14 03:35:44 2009 (4A5BD2E0)
    829f5000 829ff000   secdrv   secdrv.SYS   Wed Sep 13 16:18:32 2006 (45080528)
    82e16000 82e4d000   hal      halmacpi.dll Tue Jul 14 02:11:03 2009 (4A5BBF07)
    82e4d000 8325d000   nt       ntkrpamp.exe Sat Jun 19 06:55:24 2010 (4C1C3FAC)
    8b400000 8b409000   WMILIB   WMILIB.SYS   Tue Jul 14 02:11:22 2009 (4A5BBF1A)
    8b409000 8b411000   msisadrv msisadrv.sys Tue Jul 14 02:11:09 2009 (4A5BBF0D)
    8b411000 8b41c000   vdrvroot vdrvroot.sys Tue Jul 14 02:46:19 2009 (4A5BC74B)
    8b423000 8b42e000   mcupdate_AuthenticAMD mcupdate_AuthenticAMD.dll Tue Jul 14 02:13:13 2009 (4A5BBF89)
    8b42e000 8b43f000   PSHED    PSHED.dll    Tue Jul 14 04:09:36 2009 (4A5BDAD0)
    8b43f000 8b447000   BOOTVID  BOOTVID.dll  Tue Jul 14 04:04:34 2009 (4A5BD9A2)
    8b447000 8b489000   CLFS     CLFS.SYS     Tue Jul 14 02:11:10 2009 (4A5BBF0E)
    8b489000 8b534000   CI       CI.dll       Tue Jul 14 04:09:28 2009 (4A5BDAC8)
    8b534000 8b5a5000   Wdf01000 Wdf01000.sys Tue Jul 14 02:11:36 2009 (4A5BBF28)
    8b5a5000 8b5b3000   WDFLDR   WDFLDR.SYS   Tue Jul 14 02:11:25 2009 (4A5BBF1D)
    8b5b3000 8b5fb000   ACPI     ACPI.sys     Tue Jul 14 02:11:11 2009 (4A5BBF0F)
    8b60c000 8b636000   pci      pci.sys      Tue Jul 14 02:11:16 2009 (4A5BBF14)
    8b636000 8b647000   partmgr  partmgr.sys  Tue Jul 14 02:11:35 2009 (4A5BBF27)
    8b647000 8b657000   volmgr   volmgr.sys   Tue Jul 14 02:11:25 2009 (4A5BBF1D)
    8b657000 8b6a2000   volmgrx  volmgrx.sys  Tue Jul 14 02:11:41 2009 (4A5BBF2D)
    8b6a2000 8b6a9000   pciide   pciide.sys   Tue Jul 14 02:11:19 2009 (4A5BBF17)
    8b6a9000 8b6b7000   PCIIDEX  PCIIDEX.SYS  Tue Jul 14 02:11:15 2009 (4A5BBF13)
    8b6b7000 8b6cd000   mountmgr mountmgr.sys Tue Jul 14 02:11:27 2009 (4A5BBF1F)
    8b6cd000 8b6d6000   atapi    atapi.sys    Tue Jul 14 02:11:15 2009 (4A5BBF13)
    8b6d6000 8b6f9000   ataport  ataport.SYS  Tue Jul 14 02:11:18 2009 (4A5BBF16)
    8b6f9000 8b702000   amdxata  amdxata.sys  Tue May 19 20:57:35 2009 (4A12F30F)
    8b702000 8b736000   fltmgr   fltmgr.sys   Tue Jul 14 02:11:13 2009 (4A5BBF11)
    8b736000 8b747000   fileinfo fileinfo.sys Tue Jul 14 02:21:51 2009 (4A5BC18F)
    8b747000 8b7fe000   ndis     ndis.sys     Tue Jul 14 02:12:24 2009 (4A5BBF58)
    8b800000 8b80e000   pcw      pcw.sys      Tue Jul 14 02:11:10 2009 (4A5BBF0E)
    8b80e000 8b817000   Fs_Rec   Fs_Rec.sys   Tue Jul 14 02:11:14 2009 (4A5BBF12)
    8b834000 8b963000   Ntfs     Ntfs.sys     Tue Jul 14 02:12:05 2009 (4A5BBF45)
    8b963000 8b98e000   msrpc    msrpc.sys    Tue Jul 14 02:11:59 2009 (4A5BBF3F)
    8b98e000 8b9a1000   ksecdd   ksecdd.sys   Tue Jul 14 02:11:56 2009 (4A5BBF3C)
    8b9a1000 8b9fe000   cng      cng.sys      Tue Jul 14 02:32:55 2009 (4A5BC427)
    8ba00000 8ba17000   tdx      tdx.sys      Tue Jul 14 02:12:10 2009 (4A5BBF4A)
    8ba17000 8ba22000   TDI      TDI.SYS      Tue Jul 14 02:12:12 2009 (4A5BBF4C)
    8ba26000 8ba64000   NETIO    NETIO.SYS    Tue Jul 14 02:12:35 2009 (4A5BBF63)
    8ba64000 8ba89000   ksecpkg  ksecpkg.sys  Fri Dec 11 06:04:22 2009 (4B21C4C6)
    8ba89000 8bbd2000   tcpip    tcpip.sys    Mon Jun 14 06:36:59 2010 (4C15A3DB)
    8bbd2000 8bbda000   rdpencdd rdpencdd.sys Tue Jul 14 03:01:39 2009 (4A5BCAE3)
    8bbda000 8bbe2000   rdprefmp rdprefmp.sys Tue Jul 14 03:01:41 2009 (4A5BCAE5)
    8bbe2000 8bbed000   Msfs     Msfs.SYS     Tue Jul 14 02:11:26 2009 (4A5BBF1E)
    8bbed000 8bbfb000   Npfs     Npfs.SYS     Tue Jul 14 02:11:31 2009 (4A5BBF23)
    8bc00000 8bc21000   VIDEOPRT VIDEOPRT.SYS Tue Jul 14 02:25:49 2009 (4A5BC27D)
    8bc21000 8bc2e000   watchdog watchdog.sys Tue Jul 14 02:24:10 2009 (4A5BC21A)
    8bc2f000 8bc60000   fwpkclnt fwpkclnt.sys Tue Jul 14 02:12:03 2009 (4A5BBF43)
    8bc60000 8bc68380   vmstorfl vmstorfl.sys Tue Jul 14 02:28:44 2009 (4A5BC32C)
    8bc69000 8bca8000   volsnap  volsnap.sys  Tue Jul 14 02:11:34 2009 (4A5BBF26)
    8bca8000 8bcb0000   spldr    spldr.sys    Mon May 11 19:13:47 2009 (4A084EBB)
    8bcb0000 8bcdd000   rdyboost rdyboost.sys Tue Jul 14 02:22:02 2009 (4A5BC19A)
    8bcdd000 8bced000   mup      mup.sys      Tue Jul 14 02:14:14 2009 (4A5BBFC6)
    8bced000 8bcf5000   hwpolicy hwpolicy.sys Tue Jul 14 02:11:01 2009 (4A5BBF05)
    8bcf5000 8bd27000   fvevol   fvevol.sys   Sat Sep 26 05:24:21 2009 (4ABD7B55)
    8bd27000 8bd38000   disk     disk.sys     Tue Jul 14 02:11:28 2009 (4A5BBF20)
    8bd38000 8bd5d000   CLASSPNP CLASSPNP.SYS Tue Jul 14 02:11:20 2009 (4A5BBF18)
    8bd5d000 8bd65000   AtiPcie  AtiPcie.sys  Tue May 05 18:00:16 2009 (4A005480)
    8bd97000 8bdb6000   cdrom    cdrom.sys    Tue Jul 14 02:11:24 2009 (4A5BBF1C)
    8bdb6000 8bdd9000   MpFilter MpFilter.sys Sat Mar 20 06:03:26 2010 (4BA4490E)
    8bdd9000 8bde0000   Null     Null.SYS     Tue Jul 14 02:11:12 2009 (4A5BBF10)
    8bde0000 8bde7000   Beep     Beep.SYS     Tue Jul 14 02:45:00 2009 (4A5BC6FC)
    8bde7000 8bdf3000   vga      vga.sys      Tue Jul 14 02:25:50 2009 (4A5BC27E)
    8bdf3000 8bdfb000   RDPCDD   RDPCDD.sys   Tue Jul 14 03:01:40 2009 (4A5BCAE4)
    90a04000 90a36000   netbt    netbt.sys    Tue Jul 14 02:12:18 2009 (4A5BBF52)
    90a36000 90a90000   afd      afd.sys      Tue Jul 14 02:12:34 2009 (4A5BBF62)
    90a90000 90a97000   wfplwf   wfplwf.sys   Tue Jul 14 02:53:51 2009 (4A5BC90F)
    90a97000 90ab6000   pacer    pacer.sys    Tue Jul 14 02:53:58 2009 (4A5BC916)
    90ab6000 90ac4000   netbios  netbios.sys  Tue Jul 14 02:53:54 2009 (4A5BC912)
    90ac4000 90ade000   serial   serial.sys   Tue Jul 14 02:45:33 2009 (4A5BC71D)
    90ade000 90af1000   wanarp   wanarp.sys   Tue Jul 14 02:55:02 2009 (4A5BC956)
    90af1000 90b01000   termdd   termdd.sys   Tue Jul 14 03:01:35 2009 (4A5BCADF)
    90b01000 90b42000   rdbss    rdbss.sys    Tue Jul 14 02:14:26 2009 (4A5BBFD2)
    90b42000 90b4c000   nsiproxy nsiproxy.sys Tue Jul 14 02:12:08 2009 (4A5BBF48)
    90b4c000 90b56000   mssmbios mssmbios.sys Tue Jul 14 02:19:25 2009 (4A5BC0FD)
    90b56000 90b62000   discache discache.sys Tue Jul 14 02:24:04 2009 (4A5BC214)
    90b62000 90bc6000   csc      csc.sys      Tue Jul 14 02:15:08 2009 (4A5BBFFC)
    90bc6000 90bde000   dfsc     dfsc.sys     Tue Jul 14 02:14:16 2009 (4A5BBFC8)
    90bde000 90bec000   blbdrive blbdrive.sys Tue Jul 14 02:23:04 2009 (4A5BC1D8)
    91600000 9160e000   umbus    umbus.sys    Tue Jul 14 02:51:38 2009 (4A5BC88A)
    9160e000 9161c300   nusb3hub nusb3hub.sys Fri Apr 23 04:34:21 2010 (4BD0F91D)
    91631000 91652000   tunnel   tunnel.sys   Tue Jul 14 02:54:03 2009 (4A5BC91B)
    91652000 91663000   amdppm   amdppm.sys   Tue Jul 14 02:11:03 2009 (4A5BBF07)
    91663000 916ae000   USBPORT  USBPORT.SYS  Tue Jul 14 02:51:13 2009 (4A5BC871)
    916ae000 916bb000   kbdclass kbdclass.sys Tue Jul 14 02:11:15 2009 (4A5BBF13)
    916bb000 91701000   Rt86win7 Rt86win7.sys Fri Sep 03 08:58:33 2010 (4C808E89)
    91701000 9170a000   wmiacpi  wmiacpi.sys  Tue Jul 14 02:19:16 2009 (4A5BC0F4)
    9170a000 91717000   CompositeBus CompositeBus.sys Tue Jul 14 02:45:26 2009 (4A5BC716)
    91717000 91729000   AgileVpn AgileVpn.sys Tue Jul 14 02:55:00 2009 (4A5BC954)
    91729000 91741000   rasl2tp  rasl2tp.sys  Tue Jul 14 02:54:33 2009 (4A5BC939)
    91741000 9174c000   ndistapi ndistapi.sys Tue Jul 14 02:54:24 2009 (4A5BC930)
    9174c000 9176e000   ndiswan  ndiswan.sys  Tue Jul 14 02:54:34 2009 (4A5BC93A)
    9176e000 91786000   raspppoe raspppoe.sys Tue Jul 14 02:54:53 2009 (4A5BC94D)
    91786000 9179d000   raspptp  raspptp.sys  Tue Jul 14 02:54:47 2009 (4A5BC947)
    9179d000 917b4000   rassstp  rassstp.sys  Tue Jul 14 02:54:57 2009 (4A5BC951)
    917b4000 917be000   rdpbus   rdpbus.sys   Tue Jul 14 03:02:40 2009 (4A5BCB20)
    917be000 917cb000   mouclass mouclass.sys Tue Jul 14 02:11:15 2009 (4A5BBF13)
    917cb000 917ff000   ks       ks.sys       Thu Mar 04 05:57:52 2010 (4B8F2FC0)
    91c00000 91c0a000   usbohci  usbohci.sys  Tue Jul 14 02:51:14 2009 (4A5BC872)
    91c0a000 91c19000   usbehci  usbehci.sys  Tue Jul 14 02:51:14 2009 (4A5BC872)
    91c19000 91c23000   serenum  serenum.sys  Tue Jul 14 02:45:27 2009 (4A5BC717)
    91c23000 91c246c0   ASACPI   ASACPI.sys   Wed May 13 14:11:32 2009 (4A0AAAE4)
    91c25000 91c3d000   i8042prt i8042prt.sys Tue Jul 14 02:11:23 2009 (4A5BBF1B)
    91c3e000 926bbdc0   nvlddmkm nvlddmkm.sys Sat Jul 10 00:15:14 2010 (4C379162)
    926bc000 926bd040   nvBridge nvBridge.kmd Sat Jul 10 00:10:11 2010 (4C379033)
    926be000 92775000   dxgkrnl  dxgkrnl.sys  Fri Oct 02 03:48:33 2009 (4AC54DE1)
    92775000 927ae000   dxgmms1  dxgmms1.sys  Tue Jul 14 02:25:25 2009 (4A5BC265)
    927ae000 927cd000   HDAudBus HDAudBus.sys Tue Jul 14 02:50:55 2009 (4A5BC85F)
    927cd000 927ef200   nusb3xhc nusb3xhc.sys Fri Apr 23 04:34:22 2010 (4BD0F91E)
    927f0000 927f1700   USBD     USBD.SYS     Tue Jul 14 02:51:05 2009 (4A5BC869)
    927f2000 927f8000   usbfilter usbfilter.sys Wed Oct 07 10:43:57 2009 (4ACC46BD)
    927f8000 927f9380   swenum   swenum.sys   Tue Jul 14 02:45:08 2009 (4A5BC704)
    927fa000 927fc900   lgbtbus  lgbtbus.sys  Tue Sep 29 14:41:19 2009 (4AC1F25F)
    96800000 9680d000   tcpipreg tcpipreg.sys Tue Jul 14 02:54:14 2009 (4A5BC926)
    9683d000 96881000   usbhub   usbhub.sys   Tue Jul 14 02:52:06 2009 (4A5BC8A6)
    96881000 96892000   NDProxy  NDProxy.SYS  Tue Jul 14 02:54:27 2009 (4A5BC933)
    96892000 96895280   lgvmodem lgvmodem.sys Tue Sep 29 14:41:19 2009 (4AC1F25F)
    96896000 968a3000   modem    modem.sys    Tue Jul 14 02:55:24 2009 (4A5BC96C)
    968a3000 968a5f80   lgbtport lgbtport.sys Tue Sep 29 14:41:20 2009 (4AC1F260)
    968a6000 968c3000   nvhda32v nvhda32v.sys Tue Jun 22 01:07:07 2010 (4C1FE28B)
    968c3000 968f2000   portcls  portcls.sys  Tue Jul 14 02:51:00 2009 (4A5BC864)
    968f2000 9690b000   drmk     drmk.sys     Tue Jul 14 03:36:05 2009 (4A5BD2F5)
    9690b000 96915000   Dxapi    Dxapi.sys    Tue Jul 14 02:25:25 2009 (4A5BC265)
    96915000 96922000   crashdmp crashdmp.sys Tue Jul 14 02:45:50 2009 (4A5BC72E)
    96922000 9692d000   dump_dumpata dump_dumpata.sys Tue Jul 14 02:11:16 2009 (4A5BBF14)
    9692d000 96936000   dump_atapi dump_atapi.sys Tue Jul 14 02:11:15 2009 (4A5BBF13)
    96936000 96947000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 02:12:47 2009 (4A5BBF6F)
    96947000 96952000   monitor  monitor.sys  Tue Jul 14 02:25:58 2009 (4A5BC286)
    96952000 9695e000   ffusbaudio ffusbaudio.sys Fri Mar 05 17:22:18 2010 (4B9121AA)
    9695e000 96967600   dc3d     dc3d.sys     Thu Jul 01 13:07:37 2010 (4C2C68E9)
    96968000 9696e480   HIDPARSE HIDPARSE.SYS Tue Jul 14 02:50:59 2009 (4A5BC863)
    9696f000 9697a000   hidusb   hidusb.sys   Tue Jul 14 02:51:04 2009 (4A5BC868)
    9697a000 9698d000   HIDCLASS HIDCLASS.SYS Tue Jul 14 02:51:01 2009 (4A5BC865)
    9698d000 96998000   mouhid   mouhid.sys   Tue Jul 14 02:45:08 2009 (4A5BC704)
    96998000 969a0800   point32  point32.sys  Tue Jun 29 11:54:24 2010 (4C29B4C0)
    969a1000 969bc000   luafv    luafv.sys    Tue Jul 14 02:15:44 2009 (4A5BC020)
    969bc000 969d6000   WudfPf   WudfPf.sys   Tue Jul 14 02:50:13 2009 (4A5BC835)
    969d6000 969e6000   lltdio   lltdio.sys   Tue Jul 14 02:53:18 2009 (4A5BC8EE)
    969e6000 969f9000   rspndr   rspndr.sys   Tue Jul 14 02:53:20 2009 (4A5BC8F0)
    97e20000 97e3e000   cdd      cdd.dll      unavailable (00000000)
    97e40000 97e8d000   ATMFD    ATMFD.DLL    unavailable (00000000)
    97f90000 981da000   win32k   win32k.sys   unavailable (00000000)
    981f0000 981f9000   TSDDD    TSDDD.dll    unavailable (00000000)
    a103f000 a108e000   srv2     srv2.sys     Tue Jun 22 05:47:19 2010 (4C202437)
    a108e000 a10df000   srv      srv.sys      Tue Jun 22 05:47:32 2010 (4C202444)
    a1149000 a1152000   asyncmac asyncmac.sys Tue Jul 14 02:54:46 2009 (4A5BC946)
    
    Unloaded modules:
    a1152000 a11bc000   spsys.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    a10df000 a1149000   spsys.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    8295e000 82976000   parport.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    8bd65000 8bd72000   crashdmp.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    8bd72000 8bd7d000   dump_ataport
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    8bd7d000 8bd86000   dump_atapi.s
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    8bd86000 8bd97000   dump_dumpfve
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    
    
    
     
  17. Jazzy9

    Jazzy9 New Member

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    I've already checked RAM with memtest overnight. It never found any errors. I've tested the hard disk with Western Digital's utility and it seems to be ok. Motherboard BIOS is already upgraded to the latest version.
     
  18. TorrentG

    TorrentG Banned

    Joined:
    May 31, 2010
    Messages:
    7,814
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    372
    Look at the stack text above in Cybercore's post:

    You have a bad CD/DVD drive or a bad disc inside of it.
     
  19. TorrentG

    TorrentG Banned

    Joined:
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    Nah, I also have Office 2010 working well on 3 machines here and also another at my brothers. None have those drivers or Microsoft Virtualization.
     
  20. Jazzy9

    Jazzy9 New Member

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    I believe that the online download version that I have purchased (which installs "Microsoft Click 2 run") includes it. In any case, BSODs were present before office 2010 was installed.

    Nevertheless, I have started by updating both DVD drives firmware and enabling some RAM autodiagnostic processes through BIOS. If BSODs occur still, PC is going to the tech service of the shop I've bought it from.
     

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