BSOD problems pre-work

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by bsodglf, Mar 16, 2013.

  1. bsodglf

    bsodglf New Member

    Joined:
    Mar 16, 2013
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    hopefully completed. Thank you.
     

    Attached Files:

  2. usasma

    usasma Fantastic Member
    Microsoft Community Contributor

    Joined:
    Mar 22, 2010
    Messages:
    3,048
    Likes Received:
    83
    Your BIOS dates from 2009. Please check at the manufacturer's website to see if there are any BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard.

    These devices have problems:
    To fix the Symantec issues, please run the Norton Removal Tool:
    As for the Security Processor Loader device - this is usually the result of damage caused by a virus infection. Please scan your system with several of these free scans to ensure that it's clean: Free Online AntiMalware Resources

    Most of the memory dumps have traces of Norton in the stack text - so I suspect it's either Norton or the virus that corrupted Norton. Please follow the instructions above to fix the Norton problems. If you can't fix the virus problems, please post over in the Security forums for more assistance: Security Zone

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    PxHlpa64.sys Wed Mar 12 21:58:17 2008 (47D88A39)
    Sonic CD/DVD driver (used by many different CD/DVD programs)
    http://www.carrona.org/drivers/driver.php?id=PxHlpa64.sys

    intelide.sys Mon Jul 13 19:19:48 2009 (4A5BC114)
    Intel IDE storage driver
    http://www.carrona.org/drivers/driver.php?id=intelide.sys



    Analysis:
    The following is for informational purposes only.
    Code:
    [font=lucida console]**************************Sat Mar 16 09:02:29.921 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\031613-22900-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Built by: [B]7601[/B].18044.amd64fre.win7sp1_gdr.130104-1431
    System Uptime:[B]0 days 0:34:42.421[/B]
    Probably caused by :[B]Pool_Corruption ( nt!ExDeferredFreePool+a53 )[/B]
    BugCheck [B]19, {3, fffffa8005179880, fffffa8005179880, ffbffa8005179880}[/B]
    BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000019]BAD_POOL_HEADER (19)[/url]
    Arguments: 
    Arg1: 0000000000000003, the pool freelist is corrupt.
    Arg2: fffffa8005179880, the pool entry being checked.
    Arg3: fffffa8005179880, the read back flink freelist value (should be the same as 2).
    Arg4: ffbffa8005179880, the read back blink freelist value (should be the same as 2).
    BUGCHECK_STR:  0x19_3
    PROCESS_NAME:  TrustedInstall
    FAILURE_BUCKET_ID: [B]X64_0x19_3_nt!ExDeferredFreePool+a53[/B]
    CPUID:        "Intel(R) Core(TM)2 Quad CPU    Q8400  @ 2.66GHz"
    MaxSpeed:     2660
    CurrentSpeed: [B]2660[/B]
      BIOS Version                  5.14   
      BIOS Release Date             11/13/2009
      Manufacturer                  HP-Pavilion
      Product Name                  AZ215AV-ABA s5380t
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Sat Mar 16 08:27:09.758 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\031613-25552-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Built by: [B]7601[/B].18044.amd64fre.win7sp1_gdr.130104-1431
    System Uptime:[B]0 days 0:07:01.521[/B]
    Probably caused by :[B]ntkrnlmp.exe ( nt!NtWaitForSingleObject+f8 )[/B]
    BugCheck [B]3B, {c0000005, fffff80002c940cc, fffff8800953e130, 0}[/B]
    BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff80002c940cc, Address of the instruction which caused the bugcheck
    Arg3: fffff8800953e130, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME:  cltlmh.exe
    FAILURE_BUCKET_ID: [B]X64_0x3B_nt!NtWaitForSingleObject+f8[/B]
    CPUID:        "Intel(R) Core(TM)2 Quad CPU    Q8400  @ 2.66GHz"
    MaxSpeed:     2660
    CurrentSpeed: [B]2660[/B]
      BIOS Version                  5.14   
      BIOS Release Date             11/13/2009
      Manufacturer                  HP-Pavilion
      Product Name                  AZ215AV-ABA s5380t
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Sun Mar 10 14:11:43.925 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\031013-23431-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Built by: [B]7601[/B].18044.amd64fre.win7sp1_gdr.130104-1431
    System Uptime:[B]0 days 0:06:12.688[/B]
    *** WARNING: Unable to verify timestamp for EX64.SYS
    *** ERROR: Module load completed but symbols could not be loaded for EX64.SYS
    Probably caused by :[B]EX64.SYS ( EX64+8aa9d )[/B]
    BugCheck [B]3B, {c0000005, fffff88009560a9d, fffff880090a04c0, 0}[/B]
    BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff88009560a9d, Address of the instruction which caused the bugcheck
    Arg3: fffff880090a04c0, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME:  mbamservice.ex
    FAILURE_BUCKET_ID: [B]X64_0x3B_EX64+8aa9d[/B]
    CPUID:        "Intel(R) Core(TM)2 Quad CPU    Q8400  @ 2.66GHz"
    MaxSpeed:     2660
    CurrentSpeed: [B]2660[/B]
      BIOS Version                  5.14   
      BIOS Release Date             11/13/2009
      Manufacturer                  HP-Pavilion
      Product Name                  AZ215AV-ABA s5380t
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Sun Mar 10 13:31:35.225 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\031013-22713-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Built by: [B]7601[/B].18044.amd64fre.win7sp1_gdr.130104-1431
    System Uptime:[B]0 days 0:07:46.989[/B]
    *** WARNING: Unable to verify timestamp for SRTSP64.SYS
    *** ERROR: Module load completed but symbols could not be loaded for SRTSP64.SYS
    Probably caused by :[B]SRTSP64.SYS ( SRTSP64+36fcc )[/B]
    BugCheck [B]24, {1904fb, fffff880092c5458, fffff880092c4cb0, fffff80002caf39c}[/B]
    BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000024]NTFS_FILE_SYSTEM (24)[/url]
    Arguments: 
    Arg1: 00000000001904fb
    Arg2: fffff880092c5458
    Arg3: fffff880092c4cb0
    Arg4: fffff80002caf39c
    PROCESS_NAME:  mbamservice.ex
    BUGCHECK_STR:  0x24
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    FAILURE_BUCKET_ID: [B]X64_0x24_SRTSP64+36fcc[/B]
    CPUID:        "Intel(R) Core(TM)2 Quad CPU    Q8400  @ 2.66GHz"
    MaxSpeed:     2660
    CurrentSpeed: [B]2660[/B]
      BIOS Version                  5.14   
      BIOS Release Date             11/13/2009
      Manufacturer                  HP-Pavilion
      Product Name                  AZ215AV-ABA s5380t
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Sun Mar 10 12:44:44.820 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\031013-22292-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Built by: [B]7601[/B].18044.amd64fre.win7sp1_gdr.130104-1431
    System Uptime:[B]0 days 0:08:03.583[/B]
    Probably caused by :[B]memory_corruption ( nt!MiLockProtoPoolPage+38 )[/B]
    BugCheck [B]50, {fffff6fc508b38e0, 0, fffff80002cef7d8, 2}[/B]
    BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000050]PAGE_FAULT_IN_NONPAGED_AREA (50)[/url]
    Arguments: 
    Arg1: fffff6fc508b38e0, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: fffff80002cef7d8, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000002, (reserved)
    BUGCHECK_STR:  0x50
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME:  mbamservice.ex
    FAILURE_BUCKET_ID: [B]X64_0x50_nt!MiLockProtoPoolPage+38[/B]
    CPUID:        "Intel(R) Core(TM)2 Quad CPU    Q8400  @ 2.66GHz"
    MaxSpeed:     2660
    CurrentSpeed: [B]2660[/B]
      BIOS Version                  5.14   
      BIOS Release Date             11/13/2009
      Manufacturer                  HP-Pavilion
      Product Name                  AZ215AV-ABA s5380t
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Sun Mar 10 12:31:47.813 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\031013-24554-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Built by: [B]7601[/B].18044.amd64fre.win7sp1_gdr.130104-1431
    System Uptime:[B]0 days 0:07:08.577[/B]
    Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+4ad3 )[/B]
    BugCheck [B]1A, {41284, fffff6fb40003001, 12, fffff70001080000}[/B]
    BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001A]MEMORY_MANAGEMENT (1a)[/url]
    Arguments: 
    Arg1: 0000000000041284, A PTE or the working set list is corrupt.
    Arg2: fffff6fb40003001
    Arg3: 0000000000000012
    Arg4: fffff70001080000
    BUGCHECK_STR:  0x1a_41284
    PROCESS_NAME:  wermgr.exe
    FAILURE_BUCKET_ID: [B]X64_0x1a_41284_nt!_??_::FNODOBFM::_string_+4ad3[/B]
    CPUID:        "Intel(R) Core(TM)2 Quad CPU    Q8400  @ 2.66GHz"
    MaxSpeed:     2660
    CurrentSpeed: [B]2660[/B]
      BIOS Version                  5.14   
      BIOS Release Date             11/13/2009
      Manufacturer                  HP-Pavilion
      Product Name                  AZ215AV-ABA s5380t
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Sun Mar 10 12:23:45.151 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\031013-58765-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Built by: [B]7601[/B].18044.amd64fre.win7sp1_gdr.130104-1431
    System Uptime:[B]0 days 0:07:59.914[/B]
    Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+4ad3 )[/B]
    BugCheck [B]1A, {41284, fffff8a011cfb001, 11989, fffff781c0000000}[/B]
    BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001A]MEMORY_MANAGEMENT (1a)[/url]
    Arguments: 
    Arg1: 0000000000041284, A PTE or the working set list is corrupt.
    Arg2: fffff8a011cfb001
    Arg3: 0000000000011989
    Arg4: fffff781c0000000
    BUGCHECK_STR:  0x1a_41284
    PROCESS_NAME:  TrustedInstall
    FAILURE_BUCKET_ID: [B]X64_0x1a_41284_nt!_??_::FNODOBFM::_string_+4ad3[/B]
    CPUID:        "Intel(R) Core(TM)2 Quad CPU    Q8400  @ 2.66GHz"
    MaxSpeed:     2660
    CurrentSpeed: [B]2660[/B]
      BIOS Version                  5.14   
      BIOS Release Date             11/13/2009
      Manufacturer                  HP-Pavilion
      Product Name                  AZ215AV-ABA s5380t
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Sun Mar 10 12:07:18.304 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\031013-68749-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Built by: [B]7601[/B].18044.amd64fre.win7sp1_gdr.130104-1431
    System Uptime:[B]0 days 0:08:37.067[/B]
    Probably caused by :[B]ntkrnlmp.exe ( nt!NtWaitForWorkViaWorkerFactory+28e )[/B]
    BugCheck [B]3B, {c0000005, fffff80002c63e4f, fffff88006a0d100, 0}[/B]
    BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff80002c63e4f, Address of the instruction which caused the bugcheck
    Arg3: fffff88006a0d100, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME:  svchost.exe
    FAILURE_BUCKET_ID: [B]X64_0x3B_nt!NtWaitForWorkViaWorkerFactory+28e[/B]
    CPUID:        "Intel(R) Core(TM)2 Quad CPU    Q8400  @ 2.66GHz"
    MaxSpeed:     2660
    CurrentSpeed: [B]2660[/B]
      BIOS Version                  5.14   
      BIOS Release Date             11/13/2009
      Manufacturer                  HP-Pavilion
      Product Name                  AZ215AV-ABA s5380t
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Sun Mar 10 11:44:16.396 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\031013-22542-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Built by: [B]7601[/B].18044.amd64fre.win7sp1_gdr.130104-1431
    System Uptime:[B]0 days 0:06:39.785[/B]
    *** WARNING: Unable to verify timestamp for SRTSP64.SYS
    *** ERROR: Module load completed but symbols could not be loaded for SRTSP64.SYS
    *** WARNING: Unable to verify timestamp for EX64.SYS
    *** ERROR: Module load completed but symbols could not be loaded for EX64.SYS
    Probably caused by :[B]Pool_Corruption ( nt!ExDeferredFreePool+100 )[/B]
    BugCheck [B]3B, {c0000005, fffff80002dbd9bc, fffff880081920b0, 0}[/B]
    BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff80002dbd9bc, Address of the instruction which caused the bugcheck
    Arg3: fffff880081920b0, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME:  svchost.exe
    FAILURE_BUCKET_ID: [B]X64_0x3B_nt!ExDeferredFreePool+100[/B]
    CPUID:        "Intel(R) Core(TM)2 Quad CPU    Q8400  @ 2.66GHz"
    MaxSpeed:     2660
    CurrentSpeed: [B]2660[/B]
      BIOS Version                  5.14   
      BIOS Release Date             11/13/2009
      Manufacturer                  HP-Pavilion
      Product Name                  AZ215AV-ABA s5380t
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Sun Mar 10 11:19:39.198 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\031013-23790-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Built by: [B]7601[/B].18044.amd64fre.win7sp1_gdr.130104-1431
    System Uptime:[B]0 days 0:06:03.624[/B]
    Probably caused by :[B]ntkrnlmp.exe ( nt!CmpDereferenceNameControlBlockWithLock+22 )[/B]
    BugCheck [B]1000007E, {ffffffffc0000005, fffff80002dbd6f2, fffff880031af948, fffff880031af1a0}[/B]
    BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x1000007E]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)[/url]
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff80002dbd6f2, The address that the exception occurred at
    Arg3: fffff880031af948, Exception Record Address
    Arg4: fffff880031af1a0, Context Record Address
    PROCESS_NAME:  System
    BUGCHECK_STR:  0x7E
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    FAILURE_BUCKET_ID: [B]X64_0x7E_nt!CmpDereferenceNameControlBlockWithLock+22[/B]
    CPUID:        "Intel(R) Core(TM)2 Quad CPU    Q8400  @ 2.66GHz"
    MaxSpeed:     2660
    CurrentSpeed: [B]2660[/B]
      BIOS Version                  5.14   
      BIOS Release Date             11/13/2009
      Manufacturer                  HP-Pavilion
      Product Name                  AZ215AV-ABA s5380t
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Sun Mar 10 11:12:45.831 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\031013-32775-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Built by: [B]7601[/B].18044.amd64fre.win7sp1_gdr.130104-1431
    System Uptime:[B]0 days 0:04:48.611[/B]
    Probably caused by :[B]ntkrnlmp.exe ( nt!NtWaitForWorkViaWorkerFactory+28e )[/B]
    BugCheck [B]3B, {c0000005, fffff80002ab1e4f, fffff8800a555100, 0}[/B]
    BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff80002ab1e4f, Address of the instruction which caused the bugcheck
    Arg3: fffff8800a555100, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME:  SearchProtocol
    FAILURE_BUCKET_ID: [B]X64_0x3B_nt!NtWaitForWorkViaWorkerFactory+28e[/B]
    CPUID:        "Intel(R) Core(TM)2 Quad CPU    Q8400  @ 2.66GHz"
    MaxSpeed:     2660
    CurrentSpeed: [B]2660[/B]
      BIOS Version                  5.14   
      BIOS Release Date             11/13/2009
      Manufacturer                  HP-Pavilion
      Product Name                  AZ215AV-ABA s5380t
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Sun Mar 10 11:07:31.274 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\031013-29125-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Built by: [B]7601[/B].18044.amd64fre.win7sp1_gdr.130104-1431
    System Uptime:[B]0 days 0:03:46.053[/B]
    *** WARNING: Unable to verify timestamp for SYMEFA64.SYS
    *** ERROR: Module load completed but symbols could not be loaded for SYMEFA64.SYS
    *** WARNING: Unable to verify timestamp for EX64.SYS
    *** ERROR: Module load completed but symbols could not be loaded for EX64.SYS
    *** WARNING: Unable to verify timestamp for SRTSP64.SYS
    *** ERROR: Module load completed but symbols could not be loaded for SRTSP64.SYS
    Probably caused by :[B]SYMEFA64.SYS ( SYMEFA64+29011 )[/B]
    BugCheck [B]3B, {c0000005, fffff880011ae011, fffff88003a4a2d0, 0}[/B]
    BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff880011ae011, Address of the instruction which caused the bugcheck
    Arg3: fffff88003a4a2d0, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME:  CCC.exe
    FAILURE_BUCKET_ID: [B]X64_0x3B_SYMEFA64+29011[/B]
    CPUID:        "Intel(R) Core(TM)2 Quad CPU    Q8400  @ 2.66GHz"
    MaxSpeed:     2660
    CurrentSpeed: [B]2660[/B]
      BIOS Version                  5.14   
      BIOS Release Date             11/13/2009
      Manufacturer                  HP-Pavilion
      Product Name                  AZ215AV-ABA s5380t
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Sun Mar 10 02:16:38.907 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\031013-28953-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Built by: [B]7601[/B].18044.amd64fre.win7sp1_gdr.130104-1431
    System Uptime:[B]10 days 20:55:13.296[/B]
    Probably caused by :[B]Pool_Corruption ( nt!ExDeferredFreePool+c96 )[/B]
    BugCheck [B]19, {3, fffff8a014667800, fffff8a014667800, ffeff8a014667800}[/B]
    BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000019]BAD_POOL_HEADER (19)[/url]
    Arguments: 
    Arg1: 0000000000000003, the pool freelist is corrupt.
    Arg2: fffff8a014667800, the pool entry being checked.
    Arg3: fffff8a014667800, the read back flink freelist value (should be the same as 2).
    Arg4: ffeff8a014667800, the read back blink freelist value (should be the same as 2).
    BUGCHECK_STR:  0x19_3
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: [B]X64_0x19_3_nt!ExDeferredFreePool+c96[/B]
    CPUID:        "Intel(R) Core(TM)2 Quad CPU    Q8400  @ 2.66GHz"
    MaxSpeed:     2660
    CurrentSpeed: [B]2660[/B]
      BIOS Version                  5.14   
      BIOS Release Date             11/13/2009
      Manufacturer                  HP-Pavilion
      Product Name                  AZ215AV-ABA s5380t
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    [/font]
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    [font=lucida console]**************************Sat Mar 16 09:02:29.921 2013 (UTC - 4:00)**************************
    [COLOR=RED][B]PxHlpa64.sys                Wed Mar 12 21:58:17 2008 (47D88A39)[/B][/COLOR]
    GEARAspiWDM.sys             Mon May 18 08:17:04 2009 (4A1151C0)
    [COLOR=RED][B]intelide.sys                Mon Jul 13 19:19:48 2009 (4A5BC114)[/B][/COLOR]
    SYMDS64.SYS                 Mon Aug 17 19:35:30 2009 (4A89E942)
    Rt64win7.sys                Thu Aug 20 12:05:06 2009 (4A8D7432)
    amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
    SYMEFA64.SYS                Wed Feb 16 14:05:29 2011 (4D5C1FF9)
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Sat Mar 16 08:27:09.758 2013 (UTC - 4:00)**************************
    intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
    SYMEVENT64x86.SYS           Thu Aug 13 18:28:21 2009 (4A849385)
    RTKVHD64.sys                Tue Sep 15 07:02:10 2009 (4AAF7432)
    AtiHdmi.sys                 Wed Nov 18 18:25:33 2009 (4B04826D)
    atikmdag.sys                Tue Dec  1 23:46:14 2009 (4B15F116)
    SRTSP64.SYS                 Wed Feb 24 18:59:29 2010 (4B85BD61)
    SRTSPX64.SYS                Wed Feb 24 18:59:48 2010 (4B85BD74)
    Ironx64.SYS                 Tue Apr 27 20:48:23 2010 (4BD785D7)
    SYMTDIV.SYS                 Tue Jun 21 18:31:58 2011 (4E011BDE)
    ccHPx64.sys                 Mon Jul 11 16:26:19 2011 (4E1B5C6B)
    EraserUtilRebootDrv.sys     Tue Jul 31 19:36:50 2012 (50186C12)
    eeCtrl64.sys                Tue Jul 31 19:36:51 2012 (50186C13)
    mbam.sys                    Mon Aug 20 12:49:41 2012 (50326AA5)
    IDSvia64.sys                Tue Aug 28 22:48:40 2012 (503D8308)
    EX64.SYS                    Thu Dec 20 04:22:39 2012 (50D2D8DF)
    ENG64.SYS                   Thu Dec 20 04:24:21 2012 (50D2D945)
    BHDrvx64.sys                Fri Jan 11 13:50:17 2013 (50F05EE9)
    [/font]
    http://www.carrona.org/drivers/driver.php?id=PxHlpa64.sys
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
    http://www.carrona.org/drivers/driver.php?id=intelide.sys
    http://www.carrona.org/drivers/driver.php?id=SYMDS64.SYS
    http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys
    http://www.carrona.org/drivers/driver.php?id=amdxata.sys
    http://www.carrona.org/drivers/driver.php?id=SYMEFA64.SYS
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=SYMEVENT64x86.SYS
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=AtiHdmi.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
    http://www.carrona.org/drivers/driver.php?id=SRTSP64.SYS
    http://www.carrona.org/drivers/driver.php?id=SRTSPX64.SYS
    http://www.carrona.org/drivers/driver.php?id=Ironx64.SYS
    http://www.carrona.org/drivers/driver.php?id=SYMTDIV.SYS
    http://www.carrona.org/drivers/driver.php?id=ccHPx64.sys
    http://www.carrona.org/drivers/driver.php?id=EraserUtilRebootDrv.sys
    http://www.carrona.org/drivers/driver.php?id=eeCtrl64.sys
    http://www.carrona.org/drivers/driver.php?id=mbam.sys
    http://www.carrona.org/drivers/driver.php?id=IDSvia64.sys
    http://www.carrona.org/drivers/driver.php?id=EX64.SYS
    http://www.carrona.org/drivers/driver.php?id=ENG64.SYS
    http://www.carrona.org/drivers/driver.php?id=BHDrvx64.sys
     
  3. bsodglf

    bsodglf New Member

    Joined:
    Mar 16, 2013
    Messages:
    4
    Likes Received:
    0
    Thank you for your time. The problem I currently am having is that I get the BSOD in safe mode before any scans can be completed. The consistent BCCode that I'm getting is: 3b with an occaissional 1e.
     
  4. usasma

    usasma Fantastic Member
    Microsoft Community Contributor

    Joined:
    Mar 22, 2010
    Messages:
    3,048
    Likes Received:
    83

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