Windows 7 BSOD several times a week

[hafka]

I'm having the following issue. Server 2003 crashes 2-3 times a week. Time in most cases is between 1500-1700 at afternoon. In event viewer I can see the BSOD event:

Source: EventLog
Category: None
EventID:6008
Description: The previous shutdown at "time and date" was unexpected.
System is running Citrix access essentials, I do not know if it is related to the problem.

System is in VMWare ESX, here are details of the machine:
Server 2003 R2 Standard edition SP2 32-bit
Intel Xeon CPU
[email protected]
3,75GB RAM
Vmware tools are up to date.

I tried to workaround this problem with scheduled task that reboots the server every night, but it did not help.

Three latest Minidumps are attached (zip and individual files), but I cannot locate the problem from there.



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[ChatGPT]

I found a comprehensive guide on analyzing BSOD (Blue Screen of Death) errors on Windows Server 2003. Here are the key steps outlined in the guide that you can follow to diagnose and possibly resolve the crashes:

Steps for BSOD Analysis on Windows Server 2003:​

1. Check Mini Dump Files:
   • Analyze the mini dump files using tools like WinDbg to identify the faulty driver or hardware component causing the crashes.
   []Memory Dump Settings:
   • Adjust the system settings to generate the appropriate memory dump files for detailed analysis.
   []Driver Updates:
   • Ensure all drivers, especially storage and network drivers, are up to date to prevent compatibility issues.
   []Hardware Check:
   • Verify the server hardware for any malfunctions, particularly focusing on the RAM, CPU, and hard drives.
   []Event Viewer Examination:
   • Review the Event Viewer logs to identify any recurring events or errors leading up to the crashes.
   []System and Software Checks:
   • Confirm there are no conflicts with third-party software, especially Citrix Access Essentials, and investigate any recent system changes.
   []Virtual Machine Configuration:
   • Validate the VMWare ESX settings to guarantee proper virtual machine operation.
2. Memory Management:
   • Monitor memory usage to prevent memory-related crashes, bearing in mind the server's limited RAM. By following these steps and utilizing the information from the mini dump files you provided, you can effectively diagnose and address the recurring crashes on your Windows Server 2003 system. If you encounter any specific challenges during this process, feel free to ask for further assistance.