BSOD system_service_exception

kipamise

Senior Member
#1
Hi.
I get this BSOD when computer is idle.

cpu: intel i7 860

mb: asus p7p55d evo

memory: 4 gigabytes g.skill f3-10666cl9d-4gbrl

os: windows 7 64 bit home premium

memory.PNG spd1.PNG spd2.PNG

View attachment Seven Forums.zip

i cant read the dmp files,they make no sence
 


zigzag3143

Honorable Member
Microsoft MVP
#2
Hi.
I get this BSOD when computer is idle.

cpu: intel i7 860

mb: asus p7p55d evo

memory: 4 gigabytes g.skill f3-10666cl9d-4gbrl

os: windows 7 64 bit home premium

View attachment 15858 View attachment 15859 View attachment 15860

View attachment 15861

i cant read the dmp files,they make no sence
Three problems


1-ASACPI.SYS


The pre 2009 version of this driver is a known BSOD cause.

Please visit this link: ASUS teK Computer Inc. -Support- Drivers and Download P7P55D LE
ASUSTeK Computer Inc. -Support- Drivers and Download P7P55D LE

Scroll down to the Utilities category, then scroll down to the "ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit" (it's about the 12th item down).
Download and install it.
Go to C:\Windows\System32\drivers to check and make sure that the ASACPI.SYS file is date stamped from 2009 or 2010 (NOT 2005).


2-memory exceptions
. Please run these two tests.

Memory corruption probably caused by a driver. please run these two tests



***Memtest.


*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program.

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

RAM - Test with Memtest86+ - Windows 7 Forums

****Driver verifier


I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
Driver Verifier - Enable and Disable - Windows 7 Forums

3-Old drivers that need updating


Code:
ASACPI.sys    3/27/2005 10:30:36 PM        fffff880`04510000    0048f8e4`04518000    0x0049006400008000    0x42476c4c                        
fsvista.sys    3/18/2008 2:37:07 AM        fffff880`04217000    fffff880`0421f000    0x00008000    0x47df6313                        
GEARAspiWDM.sys    5/18/2009 8:17:04 AM        fffff880`04524000    fffff880`04531000    0x0000d000    0x4a1151c0
How To Find Drivers:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads
 


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