[BSOD] Tata {hoton Connect causes BSOD

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by Stret, Nov 6, 2012.

  1. Stret

    Stret New Member

    Joined:
    Nov 6, 2012
    Messages:
    6
    Likes Received:
    0
    Hi Guys,
    I am new here and am looking for some desperate assistance. I am using a Lenovo Y560 laptop with Windows 64 bit Home Premium, runiing Mcafee as the Antivir (Licensed).

    What happens is this, whenever I connect to the Internet through Tata Photon+, usually the first time, it connects and everything's fine but if for whatever reason i close the connection and reconnect the Tata Photon+, it gives me a blue screen. Sometimes this event happens on the first try itself. Otherwise the laptop is working just fine. Here I post an event from eventvwr.


    The computer has rebooted from a bugcheck. The bugcheck was: 0x000000e1 (0xfffff800043c5390, 0x0000000000000002, 0xfffffa8003e488c0, 0xfffffa8003e488c0). A dump was saved in: C:\windows\MEMORY.DMP. Report Id: 110612-40903-01.

    Another recurring one

    The ReadyComm.DirectRouter service failed to start due to the following error:
    The system cannot find the file specified.
     

    Attached Files:

  2. usasma

    usasma Fantastic Member
    Microsoft Community Contributor

    Joined:
    Mar 22, 2010
    Messages:
    3,048
    Likes Received:
    83
    All the reports aren't included in the upload. Please run the report thing again and let it go for 10 to 15 minutes. It will eventually finish and will tell you how to post. That's when it's finished running.

    There are lot's of older drivers that need to be updated. Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    NCREMOTEPCI.SYS Mon Sep 11 16:47:50 2006 (4505CB76)
    Technisat digital satellite driver
    http://www.carrona.org/drivers/driver.php?id=NCREMOTEPCI.SYS

    WDMirror.sys Tue Jun 17 02:37:30 2008 (48575BAA)
    May be Lenovo RMCT Display Driver
    http://www.carrona.org/drivers/driver.php?id=WDMirror.sys

    btwl2cap.sys Fri Apr 3 20:28:45 2009 (49D6A9BD)
    Broadcom Bluetooth L2CAP Servicen
    http://www.carrona.org/drivers/driver.php?id=btwl2cap.sys

    funfrm.SYS Thu May 21 06:19:12 2009 (4A152AA0)
    This is most likely a Lenovo driver, and it could be related to keyboard/mouse functioning. There's just not enough info on the web about it - and the reports that you've submitted don't have any info on it either.
    funfrm.SYS - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

    atinavrr.sys Wed Jul 15 22:31:22 2009 (4A5E90FA)
    ATI Unified AVStream Driver
    http://www.carrona.org/drivers/driver.php?id=atinavrr.sys

    VClone.sys Sun Aug 9 17:25:45 2009 (4A7F3ED9)
    VirtualCloneCD Driver by Elaborate Bytes AG
    http://www.carrona.org/drivers/driver.php?id=VClone.sys

    AcpiVpc.sys Tue Sep 1 14:51:11 2009 (4A9D6D1F)
    Lenovo ACPI Virtual Power Controller
    http://www.carrona.org/drivers/driver.php?id=AcpiVpc.sys

    ewusbmdm.sys Thu Sep 10 03:31:54 2009 (4AA8AB6A)
    USB Modem/Serial Device Driver - "Huawei Mobile Connect" package
    http://www.carrona.org/drivers/driver.php?id=ewusbmdm.sys

    HECIx64.sys Thu Sep 17 15:54:16 2009 (4AB293E8)
    Intel Management Engine Interface
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys

    ewusbdev.sys Mon Oct 12 03:23:21 2009 (4AD2D969)
    Huawei DataCard USB PN driver
    http://www.carrona.org/drivers/driver.php?id=ewusbdev.sys

    k57nd60a.sys Fri Oct 16 06:29:38 2009 (4AD84B12)
    Broadcom NetLink Gigabit Ethernet NDIS6.x Unified Driver
    http://www.carrona.org/drivers/driver.php?id=k57nd60a.sys

    Impcd.sys Mon Oct 26 16:39:41 2009 (4AE6090D)
    Intel(R) Turbo Boost Technology Driver
    http://www.carrona.org/drivers/driver.php?id=Impcd.sys

    iaStor.sys Fri Nov 20 18:09:41 2009 (4B0721B5)
    Intel Storage drivers
    http://www.carrona.org/drivers/driver.php?id=iaStor.sys

    btusbflt.sys Mon Nov 30 18:55:58 2009 (4B145B8E)
    Widcomm Bluetooth USB Filter by Broadcom
    http://www.carrona.org/drivers/driver.php?id=btusbflt.sys

    ElbyCDIO.sys Thu Dec 17 17:25:16 2009 (4B2AAFCC)
    CDRTools/ElbyCDIO/DVD Region Killer/VirtualCloneDrive (elby CloneDVD™ 2)/AnyDVD
    http://www.carrona.org/drivers/driver.php?id=ElbyCDIO.sys

    If updating/removing these drivers doesn't fix things, we'll need to see the rest of the reports (and that may not even help).
    The 2 other things that I'll recommend are:
    - running these free diagnostics: http://www.carrona.org/hwdiag.html
    - running Driver Verifier according to these instructions: http://www.carrona.org/verifier.html


    Analysis:
    The following is for informational purposes only.
    Code:
    [FONT=lucida console]**************************Tue Nov  6 07:28:16.227 2012 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\110612-46254-01.dmp]
    Windows 7 Kernel Version 7600 MP (4 procs) Free x64
    [B][COLOR=RED]Missing Windows 7 Service Pack 1[/COLOR][/B]
    Built by: [B]7600[/B].17118.amd64fre.win7_gdr.120830-0334
    System Uptime:[B]0 days 0:11:31.458[/B]
    BugCheck Code: [B]BugCheck E1, {fffff800043c6390, 2, fffffa8008765cc0, fffffa8008765cc0}[/B]
    Probably caused by :[B]ntkrnlmp.exe ( nt!IopProcessWorkItem+0 )[/B]
    BugCheck Info: [B]WORKER_THREAD_RETURNED_AT_BAD_IRQL (e1)[/B]
    Arguments: 
    Arg1: fffff800043c6390, address of worker routine (do ln on this to find guilty driver)
    Arg2: 0000000000000002, IRQL returned at (should have been 0, but isn't).
    Arg3: fffffa8008765cc0, workitem parameter
    Arg4: fffffa8008765cc0, workitem address
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    BUGCHECK_STR:  0xE1
    PROCESS_NAME: [B]System[/B]
    FAILURE_BUCKET_ID: [B]X64_0xE1_nt!IopProcessWorkItem+0[/B]
    CPUID:        "Intel(R) Core(TM) i5 CPU       M 450  @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: [B]2394[/B]
      BIOS Version                  30CN58WW  
      BIOS Release Date             06/14/2010
      Manufacturer                  LENOVO                          
      Product Name                  IdeaPad Y560    
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Tue Nov  6 07:15:48.175 2012 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\110612-40903-01.dmp]
    Windows 7 Kernel Version 7600 MP (4 procs) Free x64
    [B][COLOR=RED]Missing Windows 7 Service Pack 1[/COLOR][/B]
    Built by: [B]7600[/B].17118.amd64fre.win7_gdr.120830-0334
    System Uptime:[B]0 days 0:05:59.376[/B]
    BugCheck Code: [B]BugCheck E1, {fffff800043c5390, 2, fffffa8003e488c0, fffffa8003e488c0}[/B]
    Probably caused by :[B]ntkrnlmp.exe ( nt!IopProcessWorkItem+0 )[/B]
    BugCheck Info: [B]WORKER_THREAD_RETURNED_AT_BAD_IRQL (e1)[/B]
    Arguments: 
    Arg1: fffff800043c5390, address of worker routine (do ln on this to find guilty driver)
    Arg2: 0000000000000002, IRQL returned at (should have been 0, but isn't).
    Arg3: fffffa8003e488c0, workitem parameter
    Arg4: fffffa8003e488c0, workitem address
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    BUGCHECK_STR:  0xE1
    PROCESS_NAME: [B]System[/B]
    FAILURE_BUCKET_ID: [B]X64_0xE1_nt!IopProcessWorkItem+0[/B]
    CPUID:        "Intel(R) Core(TM) i5 CPU       M 450  @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: [B]2394[/B]
      BIOS Version                  30CN58WW  
      BIOS Release Date             06/14/2010
      Manufacturer                  LENOVO                          
      Product Name                  IdeaPad Y560    
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Mon Nov  5 23:54:55.978 2012 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\110612-27346-01.dmp]
    Windows 7 Kernel Version 7600 MP (4 procs) Free x64
    [B][COLOR=RED]Missing Windows 7 Service Pack 1[/COLOR][/B]
    Built by: [B]7600[/B].17118.amd64fre.win7_gdr.120830-0334
    System Uptime:[B]0 days 0:05:44.819[/B]
    BugCheck Code: [B]BugCheck E1, {fffff80004379390, 2, fffffa8004232610, fffffa8004232610}[/B]
    Probably caused by :[B]ntkrnlmp.exe ( nt!IopProcessWorkItem+0 )[/B]
    BugCheck Info: [B]WORKER_THREAD_RETURNED_AT_BAD_IRQL (e1)[/B]
    Arguments: 
    Arg1: fffff80004379390, address of worker routine (do ln on this to find guilty driver)
    Arg2: 0000000000000002, IRQL returned at (should have been 0, but isn't).
    Arg3: fffffa8004232610, workitem parameter
    Arg4: fffffa8004232610, workitem address
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    BUGCHECK_STR:  0xE1
    PROCESS_NAME: [B]System[/B]
    FAILURE_BUCKET_ID: [B]X64_0xE1_nt!IopProcessWorkItem+0[/B]
    CPUID:        "Intel(R) Core(TM) i5 CPU       M 450  @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: [B]2394[/B]
      BIOS Version                  30CN58WW  
      BIOS Release Date             06/14/2010
      Manufacturer                  LENOVO                          
      Product Name                  IdeaPad Y560    
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Sat Nov  3 21:55:35.023 2012 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\110412-27066-01.dmp]
    Windows 7 Kernel Version 7600 MP (4 procs) Free x64
    [B][COLOR=RED]Missing Windows 7 Service Pack 1[/COLOR][/B]
    Built by: [B]7600[/B].17118.amd64fre.win7_gdr.120830-0334
    System Uptime:[B]0 days 0:10:10.239[/B]
    BugCheck Code: [B]BugCheck E1, {fffff80004386390, 2, fffffa8003cac440, fffffa8003cac440}[/B]
    Probably caused by :[B]ntkrnlmp.exe ( nt!IopProcessWorkItem+0 )[/B]
    BugCheck Info: [B]WORKER_THREAD_RETURNED_AT_BAD_IRQL (e1)[/B]
    Arguments: 
    Arg1: fffff80004386390, address of worker routine (do ln on this to find guilty driver)
    Arg2: 0000000000000002, IRQL returned at (should have been 0, but isn't).
    Arg3: fffffa8003cac440, workitem parameter
    Arg4: fffffa8003cac440, workitem address
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    BUGCHECK_STR:  0xE1
    PROCESS_NAME: [B]System[/B]
    FAILURE_BUCKET_ID: [B]X64_0xE1_nt!IopProcessWorkItem+0[/B]
    CPUID:        "Intel(R) Core(TM) i5 CPU       M 450  @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: [B]2394[/B]
      BIOS Version                  30CN58WW  
      BIOS Release Date             06/14/2010
      Manufacturer                  LENOVO                          
      Product Name                  IdeaPad Y560    
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Wed Oct 31 00:27:46.436 2012 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\103112-29140-01.dmp]
    Windows 7 Kernel Version 7600 MP (4 procs) Free x64
    [B][COLOR=RED]Missing Windows 7 Service Pack 1[/COLOR][/B]
    Built by: [B]7600[/B].17118.amd64fre.win7_gdr.120830-0334
    System Uptime:[B]0 days 0:06:47.636[/B]
    BugCheck Code: [B]BugCheck E1, {fffff8000437b390, 2, fffffa800abfda40, fffffa800abfda40}[/B]
    Probably caused by :[B]ntkrnlmp.exe ( nt!IopProcessWorkItem+0 )[/B]
    BugCheck Info: [B]WORKER_THREAD_RETURNED_AT_BAD_IRQL (e1)[/B]
    Arguments: 
    Arg1: fffff8000437b390, address of worker routine (do ln on this to find guilty driver)
    Arg2: 0000000000000002, IRQL returned at (should have been 0, but isn't).
    Arg3: fffffa800abfda40, workitem parameter
    Arg4: fffffa800abfda40, workitem address
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    BUGCHECK_STR:  0xE1
    PROCESS_NAME: [B]System[/B]
    FAILURE_BUCKET_ID: [B]X64_0xE1_nt!IopProcessWorkItem+0[/B]
    CPUID:        "Intel(R) Core(TM) i5 CPU       M 450  @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: [B]2394[/B]
      BIOS Version                  30CN58WW  
      BIOS Release Date             06/14/2010
      Manufacturer                  LENOVO                          
      Product Name                  IdeaPad Y560    
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Mon Oct 29 20:55:12.900 2012 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\103012-31059-01.dmp]
    Windows 7 Kernel Version 7600 MP (4 procs) Free x64
    [B][COLOR=RED]Missing Windows 7 Service Pack 1[/COLOR][/B]
    Built by: [B]7600[/B].17118.amd64fre.win7_gdr.120830-0334
    System Uptime:[B]0 days 0:09:53.726[/B]
    BugCheck Code: [B]BugCheck E1, {fffff8000436e390, 2, fffffa80042f3a20, fffffa80042f3a20}[/B]
    Probably caused by :[B]ntkrnlmp.exe ( nt!IopProcessWorkItem+0 )[/B]
    BugCheck Info: [B]WORKER_THREAD_RETURNED_AT_BAD_IRQL (e1)[/B]
    Arguments: 
    Arg1: fffff8000436e390, address of worker routine (do ln on this to find guilty driver)
    Arg2: 0000000000000002, IRQL returned at (should have been 0, but isn't).
    Arg3: fffffa80042f3a20, workitem parameter
    Arg4: fffffa80042f3a20, workitem address
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    BUGCHECK_STR:  0xE1
    PROCESS_NAME: [B]System[/B]
    FAILURE_BUCKET_ID: [B]X64_0xE1_nt!IopProcessWorkItem+0[/B]
    CPUID:        "Intel(R) Core(TM) i5 CPU       M 450  @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: [B]2394[/B]
      BIOS Version                  30CN58WW  
      BIOS Release Date             06/14/2010
      Manufacturer                  LENOVO                          
      Product Name                  IdeaPad Y560    
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Mon Oct 29 20:44:44.278 2012 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\103012-29998-01.dmp]
    Windows 7 Kernel Version 7600 MP (4 procs) Free x64
    [B][COLOR=RED]Missing Windows 7 Service Pack 1[/COLOR][/B]
    Built by: [B]7600[/B].17118.amd64fre.win7_gdr.120830-0334
    System Uptime:[B]0 days 0:05:08.104[/B]
    BugCheck Code: [B]BugCheck E1, {fffff8000437f390, 2, fffffa8009fff4a0, fffffa8009fff4a0}[/B]
    Probably caused by :[B]ntkrnlmp.exe ( nt!IopProcessWorkItem+0 )[/B]
    BugCheck Info: [B]WORKER_THREAD_RETURNED_AT_BAD_IRQL (e1)[/B]
    Arguments: 
    Arg1: fffff8000437f390, address of worker routine (do ln on this to find guilty driver)
    Arg2: 0000000000000002, IRQL returned at (should have been 0, but isn't).
    Arg3: fffffa8009fff4a0, workitem parameter
    Arg4: fffffa8009fff4a0, workitem address
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    BUGCHECK_STR:  0xE1
    PROCESS_NAME: [B]System[/B]
    FAILURE_BUCKET_ID: [B]X64_0xE1_nt!IopProcessWorkItem+0[/B]
    CPUID:        "Intel(R) Core(TM) i5 CPU       M 450  @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: [B]2394[/B]
      BIOS Version                  30CN58WW  
      BIOS Release Date             06/14/2010
      Manufacturer                  LENOVO                          
      Product Name                  IdeaPad Y560    
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Mon Oct 29 20:38:58.980 2012 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\103012-33493-01.dmp]
    Windows 7 Kernel Version 7600 MP (4 procs) Free x64
    [B][COLOR=RED]Missing Windows 7 Service Pack 1[/COLOR][/B]
    Built by: [B]7600[/B].17118.amd64fre.win7_gdr.120830-0334
    System Uptime:[B]0 days 0:05:17.196[/B]
    BugCheck Code: [B]BugCheck E1, {fffff800043b8390, 2, fffffa8003e271d0, fffffa8003e271d0}[/B]
    Probably caused by :[B]ntkrnlmp.exe ( nt!IopProcessWorkItem+0 )[/B]
    BugCheck Info: [B]WORKER_THREAD_RETURNED_AT_BAD_IRQL (e1)[/B]
    Arguments: 
    Arg1: fffff800043b8390, address of worker routine (do ln on this to find guilty driver)
    Arg2: 0000000000000002, IRQL returned at (should have been 0, but isn't).
    Arg3: fffffa8003e271d0, workitem parameter
    Arg4: fffffa8003e271d0, workitem address
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    BUGCHECK_STR:  0xE1
    PROCESS_NAME: [B]System[/B]
    FAILURE_BUCKET_ID: [B]X64_0xE1_nt!IopProcessWorkItem+0[/B]
    CPUID:        "Intel(R) Core(TM) i5 CPU       M 450  @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: [B]2394[/B]
      BIOS Version                  30CN58WW  
      BIOS Release Date             06/14/2010
      Manufacturer                  LENOVO                          
      Product Name                  IdeaPad Y560    
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Mon Oct 29 20:33:06.157 2012 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\103012-32916-01.dmp]
    Windows 7 Kernel Version 7600 MP (4 procs) Free x64
    [B][COLOR=RED]Missing Windows 7 Service Pack 1[/COLOR][/B]
    Built by: [B]7600[/B].17118.amd64fre.win7_gdr.120830-0334
    System Uptime:[B]0 days 0:04:25.373[/B]
    BugCheck Code: [B]BugCheck E1, {fffff800043d0390, 2, fffffa800440eb80, fffffa800440eb80}[/B]
    Probably caused by :[B]ntkrnlmp.exe ( nt!IopProcessWorkItem+0 )[/B]
    BugCheck Info: [B]WORKER_THREAD_RETURNED_AT_BAD_IRQL (e1)[/B]
    Arguments: 
    Arg1: fffff800043d0390, address of worker routine (do ln on this to find guilty driver)
    Arg2: 0000000000000002, IRQL returned at (should have been 0, but isn't).
    Arg3: fffffa800440eb80, workitem parameter
    Arg4: fffffa800440eb80, workitem address
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    BUGCHECK_STR:  0xE1
    PROCESS_NAME: [B]System[/B]
    FAILURE_BUCKET_ID: [B]X64_0xE1_nt!IopProcessWorkItem+0[/B]
    CPUID:        "Intel(R) Core(TM) i5 CPU       M 450  @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: [B]2394[/B]
      BIOS Version                  30CN58WW  
      BIOS Release Date             06/14/2010
      Manufacturer                  LENOVO                          
      Product Name                  IdeaPad Y560    
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Mon Oct 29 20:28:05.816 2012 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\103012-31777-01.dmp]
    Windows 7 Kernel Version 7600 MP (4 procs) Free x64
    [B][COLOR=RED]Missing Windows 7 Service Pack 1[/COLOR][/B]
    Built by: [B]7600[/B].17118.amd64fre.win7_gdr.120830-0334
    System Uptime:[B]0 days 8:27:43.642[/B]
    BugCheck Code: [B]BugCheck E1, {fffff80004381390, 2, fffffa800886a0d0, fffffa800886a0d0}[/B]
    Probably caused by :[B]ntkrnlmp.exe ( nt!IopProcessWorkItem+0 )[/B]
    BugCheck Info: [B]WORKER_THREAD_RETURNED_AT_BAD_IRQL (e1)[/B]
    Arguments: 
    Arg1: fffff80004381390, address of worker routine (do ln on this to find guilty driver)
    Arg2: 0000000000000002, IRQL returned at (should have been 0, but isn't).
    Arg3: fffffa800886a0d0, workitem parameter
    Arg4: fffffa800886a0d0, workitem address
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    BUGCHECK_STR:  0xE1
    PROCESS_NAME: [B]System[/B]
    FAILURE_BUCKET_ID: [B]X64_0xE1_nt!IopProcessWorkItem+0[/B]
    CPUID:        "Intel(R) Core(TM) i5 CPU       M 450  @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: [B]2394[/B]
      BIOS Version                  30CN58WW  
      BIOS Release Date             06/14/2010
      Manufacturer                  LENOVO                          
      Product Name                  IdeaPad Y560    
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    [/FONT]
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    [FONT=lucida console]**************************Tue Nov  6 07:28:16.227 2012 (UTC - 5:00)**************************
    [COLOR=RED][B]NCREMOTEPCI.SYS             Mon Sep 11 16:47:50 2006 (4505CB76)[/B][/COLOR]
    [COLOR=RED][B]WDMirror.sys                Tue Jun 17 02:37:30 2008 (48575BAA)[/B][/COLOR]
    [COLOR=RED][B]btwl2cap.sys                Fri Apr  3 20:28:45 2009 (49D6A9BD)[/B][/COLOR]
    [COLOR=RED][B]funfrm.SYS                  Thu May 21 06:19:12 2009 (4A152AA0)[/B][/COLOR]
    intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
    [COLOR=RED][B]atinavrr.sys                Wed Jul 15 22:31:22 2009 (4A5E90FA)[/B][/COLOR]
    VClone.sys                  Sun Aug  9 17:25:45 2009 (4A7F3ED9)
    AcpiVpc.sys                 Tue Sep  1 14:51:11 2009 (4A9D6D1F)
    ewusbmdm.sys                Thu Sep 10 03:31:54 2009 (4AA8AB6A)
    HECIx64.sys                 Thu Sep 17 15:54:16 2009 (4AB293E8)
    ewusbdev.sys                Mon Oct 12 03:23:21 2009 (4AD2D969)
    k57nd60a.sys                Fri Oct 16 06:29:38 2009 (4AD84B12)
    Impcd.sys                   Mon Oct 26 16:39:41 2009 (4AE6090D)
    iaStor.sys                  Fri Nov 20 18:09:41 2009 (4B0721B5)
    btusbflt.sys                Mon Nov 30 18:55:58 2009 (4B145B8E)
    ElbyCDIO.sys                Thu Dec 17 17:25:16 2009 (4B2AAFCC)
    LhdX64.sys                  Mon Jan 11 10:06:58 2010 (4B4B3E92)
    btwavdt.sys                 Tue Jan 12 16:43:04 2010 (4B4CECE8)
    btwaudio.sys                Tue Jan 12 16:44:18 2010 (4B4CED32)
    btwrchid.sys                Tue Jan 12 16:44:35 2010 (4B4CED43)
    NETw5s64.sys                Thu Mar 18 01:21:53 2010 (4BA1B871)
    amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
    jmcr.sys                    Fri Mar 26 03:02:54 2010 (4BAC5C1E)
    WDKMD.sys                   Wed Mar 31 01:19:47 2010 (4BB2DB73)
    igdpmd64.sys                Wed Mar 31 18:47:01 2010 (4BB3D0E5)
    RTKVHD64.sys                Fri Apr 23 04:29:09 2010 (4BD15A55)
    SynTP.sys                   Mon May  3 21:30:14 2010 (4BDF78A6)
    atipmdag.sys                Wed May  5 22:30:58 2010 (4BE229E2)
    atikmpag.sys                Wed May  5 22:31:55 2010 (4BE22A1B)
    VKbms.sys                   Thu Sep 30 12:16:33 2010 (4CA4B7E1)
    Sftvollh.sys                Fri Sep 30 12:42:46 2011 (4E85F186)
    Sftplaylh.sys               Fri Sep 30 12:43:05 2011 (4E85F199)
    Sftfslh.sys                 Fri Sep 30 12:43:06 2011 (4E85F19A)
    Sftredirlh.sys              Fri Sep 30 12:43:14 2011 (4E85F1A2)
    mfehidk.sys                 Wed May 30 11:35:13 2012 (4FC63E31)
    mfewfpk.sys                 Wed May 30 11:35:28 2012 (4FC63E40)
    mfeapfk.sys                 Wed May 30 11:35:57 2012 (4FC63E5D)
    mfeavfk.sys                 Wed May 30 11:36:18 2012 (4FC63E72)
    mfefirek.sys                Wed May 30 11:38:10 2012 (4FC63EE2)
    cfwids.sys                  Wed May 30 11:38:43 2012 (4FC63F03)
    MpFilter.sys                Thu Aug 23 19:03:14 2012 (5036B6B2)
    [/FONT]
    http://www.carrona.org/drivers/driver.php?id=NCREMOTEPCI.SYS
    http://www.carrona.org/drivers/driver.php?id=WDMirror.sys
    http://www.carrona.org/drivers/driver.php?id=btwl2cap.sys
    funfrm.SYS - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=atinavrr.sys
    http://www.carrona.org/drivers/driver.php?id=VClone.sys
    http://www.carrona.org/drivers/driver.php?id=AcpiVpc.sys
    http://www.carrona.org/drivers/driver.php?id=ewusbmdm.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=ewusbdev.sys
    http://www.carrona.org/drivers/driver.php?id=k57nd60a.sys
    http://www.carrona.org/drivers/driver.php?id=Impcd.sys
    http://www.carrona.org/drivers/driver.php?id=iaStor.sys
    http://www.carrona.org/drivers/driver.php?id=btusbflt.sys
    http://www.carrona.org/drivers/driver.php?id=ElbyCDIO.sys
    http://www.carrona.org/drivers/driver.php?id=LhdX64.sys
    http://www.carrona.org/drivers/driver.php?id=btwavdt.sys
    http://www.carrona.org/drivers/driver.php?id=btwaudio.sys
    http://www.carrona.org/drivers/driver.php?id=btwrchid.sys
    http://www.carrona.org/drivers/driver.php?id=NETw5s64.sys
    http://www.carrona.org/drivers/driver.php?id=amdxata.sys
    http://www.carrona.org/drivers/driver.php?id=jmcr.sys
    http://www.carrona.org/drivers/driver.php?id=WDKMD.sys
    http://www.carrona.org/drivers/driver.php?id=igdpmd64.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=SynTP.sys
    http://www.carrona.org/drivers/driver.php?id=atipmdag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=VKbms.sys
    http://www.carrona.org/drivers/driver.php?id=Sftvollh.sys
    http://www.carrona.org/drivers/driver.php?id=Sftplaylh.sys
    http://www.carrona.org/drivers/driver.php?id=Sftfslh.sys
    http://www.carrona.org/drivers/driver.php?id=Sftredirlh.sys
    http://www.carrona.org/drivers/driver.php?id=mfehidk.sys
    http://www.carrona.org/drivers/driver.php?id=mfewfpk.sys
    http://www.carrona.org/drivers/driver.php?id=mfeapfk.sys
    http://www.carrona.org/drivers/driver.php?id=mfeavfk.sys
    http://www.carrona.org/drivers/driver.php?id=mfefirek.sys
    http://www.carrona.org/drivers/driver.php?id=cfwids.sys
    http://www.carrona.org/drivers/driver.php?id=MpFilter.sys
     
  3. Stret

    Stret New Member

    Joined:
    Nov 6, 2012
    Messages:
    6
    Likes Received:
    0
    Thank you for your prompt reply, I will try and get the complete tool run and post it but tell me how am I supposed to update the drivers you have mentioned?
     
  4. Stret

    Stret New Member

    Joined:
    Nov 6, 2012
    Messages:
    6
    Likes Received:
    0
    Here is the complete report.
     

    Attached Files:

  5. usasma

    usasma Fantastic Member
    Microsoft Community Contributor

    Joined:
    Mar 22, 2010
    Messages:
    3,048
    Likes Received:
    83
    I'm going to respond to the updated reports. Then, if you have further BSOD's, please zip up the contents of C:\Windows\Minidump and upload it with your next post. Then we'll deal with any other drivers that may need updating.

    First is that SP1 isn't installed, please do the following:
    9 Bluetooth Peripheral Devices aren't installed, please install them. I'd suggest getting all the Bluetooth stuff from the Lenovo downloads website.

    Your ATI audio is disabled. Is this deliberate? If so, why? If you wish to continue to keep it disabled, please do the following to update it:
    - enable it
    - update the driver software associated with it from the ATI website
    - then disable it again

    You have both McAfee and Microsoft Security Essentials running. Please un-install McAfee and then ensure that the Windows Firewall is turned on. Only run one antivirus and one firewall at a time - otherwise conficts (and errors) will result.

    Analysis:
    The following is for informational purposes only.
    Code:
    [font=lucida console]**************************Tue Nov  6 23:47:56.048 2012 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\110712-29780-01.dmp]
    Windows 7 Kernel Version 7600 MP (4 procs) Free x64
    [B][COLOR=RED]Missing Windows 7 Service Pack 1[/COLOR][/B]
    Built by: [B]7600[/B].17118.amd64fre.win7_gdr.120830-0334
    System Uptime:[B]0 days 0:06:30.874[/B]
    BugCheck Code: [B]BugCheck E1, {fffff8000437b390, 2, fffffa8004272250, fffffa8004272250}[/B]
    Probably caused by :[B]ntkrnlmp.exe ( nt!IopProcessWorkItem+0 )[/B]
    BugCheck Info: [B]WORKER_THREAD_RETURNED_AT_BAD_IRQL (e1)[/B]
    Arguments: 
    Arg1: fffff8000437b390, address of worker routine (do ln on this to find guilty driver)
    Arg2: 0000000000000002, IRQL returned at (should have been 0, but isn't).
    Arg3: fffffa8004272250, workitem parameter
    Arg4: fffffa8004272250, workitem address
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    BUGCHECK_STR:  0xE1
    PROCESS_NAME: [B]System[/B]
    FAILURE_BUCKET_ID: [B]X64_0xE1_nt!IopProcessWorkItem+0[/B]
    CPUID:        "Intel(R) Core(TM) i5 CPU       M 450  @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: [B]2394[/B]
      BIOS Version                  30CN58WW  
      BIOS Release Date             06/14/2010
      Manufacturer                  LENOVO                          
      Product Name                  IdeaPad Y560    
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    [/font]
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    [font=lucida console]**************************Tue Nov  6 23:47:56.048 2012 (UTC - 5:00)**************************
    [COLOR=RED][B]NCREMOTEPCI.SYS    Mon Sep 11 16:47:50 2006 (4505CB76)[/B][/COLOR]
    [COLOR=RED][B]WDMirror.sys       Tue Jun 17 02:37:30 2008 (48575BAA)[/B][/COLOR]
    [COLOR=RED][B]btwl2cap.sys       Fri Apr  3 20:28:45 2009 (49D6A9BD)[/B][/COLOR]
    [COLOR=RED][B]funfrm.SYS         Thu May 21 06:19:12 2009 (4A152AA0)[/B][/COLOR]
    intelppm.sys       Mon Jul 13 19:19:25 2009 (4A5BC0FD)
    [COLOR=RED][B]atinavrr.sys       Wed Jul 15 22:31:22 2009 (4A5E90FA)[/B][/COLOR]
    VClone.sys         Sun Aug  9 17:25:45 2009 (4A7F3ED9)
    AcpiVpc.sys        Tue Sep  1 14:51:11 2009 (4A9D6D1F)
    ewusbmdm.sys       Thu Sep 10 03:31:54 2009 (4AA8AB6A)
    HECIx64.sys        Thu Sep 17 15:54:16 2009 (4AB293E8)
    ewusbdev.sys       Mon Oct 12 03:23:21 2009 (4AD2D969)
    k57nd60a.sys       Fri Oct 16 06:29:38 2009 (4AD84B12)
    Impcd.sys          Mon Oct 26 16:39:41 2009 (4AE6090D)
    iaStor.sys         Fri Nov 20 18:09:41 2009 (4B0721B5)
    btusbflt.sys       Mon Nov 30 18:55:58 2009 (4B145B8E)
    ElbyCDIO.sys       Thu Dec 17 17:25:16 2009 (4B2AAFCC)
    LhdX64.sys         Mon Jan 11 10:06:58 2010 (4B4B3E92)
    btwavdt.sys        Tue Jan 12 16:43:04 2010 (4B4CECE8)
    btwaudio.sys       Tue Jan 12 16:44:18 2010 (4B4CED32)
    btwrchid.sys       Tue Jan 12 16:44:35 2010 (4B4CED43)
    NETw5s64.sys       Thu Mar 18 01:21:53 2010 (4BA1B871)
    amdxata.sys        Fri Mar 19 12:18:18 2010 (4BA3A3CA)
    jmcr.sys           Fri Mar 26 03:02:54 2010 (4BAC5C1E)
    WDKMD.sys          Wed Mar 31 01:19:47 2010 (4BB2DB73)
    igdpmd64.sys       Wed Mar 31 18:47:01 2010 (4BB3D0E5)
    RTKVHD64.sys       Fri Apr 23 04:29:09 2010 (4BD15A55)
    SynTP.sys          Mon May  3 21:30:14 2010 (4BDF78A6)
    atipmdag.sys       Wed May  5 22:30:58 2010 (4BE229E2)
    atikmpag.sys       Wed May  5 22:31:55 2010 (4BE22A1B)
    VKbms.sys          Thu Sep 30 12:16:33 2010 (4CA4B7E1)
    Sftvollh.sys       Fri Sep 30 12:42:46 2011 (4E85F186)
    Sftplaylh.sys      Fri Sep 30 12:43:05 2011 (4E85F199)
    Sftfslh.sys        Fri Sep 30 12:43:06 2011 (4E85F19A)
    Sftredirlh.sys     Fri Sep 30 12:43:14 2011 (4E85F1A2)
    mfehidk.sys        Wed May 30 11:35:13 2012 (4FC63E31)
    mfewfpk.sys        Wed May 30 11:35:28 2012 (4FC63E40)
    mfeapfk.sys        Wed May 30 11:35:57 2012 (4FC63E5D)
    mfeavfk.sys        Wed May 30 11:36:18 2012 (4FC63E72)
    mfefirek.sys       Wed May 30 11:38:10 2012 (4FC63EE2)
    cfwids.sys         Wed May 30 11:38:43 2012 (4FC63F03)
    MpFilter.sys       Thu Aug 23 19:03:14 2012 (5036B6B2)
    [/font]
    http://www.carrona.org/drivers/driver.php?id=NCREMOTEPCI.SYS
    http://www.carrona.org/drivers/driver.php?id=WDMirror.sys
    http://www.carrona.org/drivers/driver.php?id=btwl2cap.sys
    funfrm.SYS - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=atinavrr.sys
    http://www.carrona.org/drivers/driver.php?id=VClone.sys
    http://www.carrona.org/drivers/driver.php?id=AcpiVpc.sys
    http://www.carrona.org/drivers/driver.php?id=ewusbmdm.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=ewusbdev.sys
    http://www.carrona.org/drivers/driver.php?id=k57nd60a.sys
    http://www.carrona.org/drivers/driver.php?id=Impcd.sys
    http://www.carrona.org/drivers/driver.php?id=iaStor.sys
    http://www.carrona.org/drivers/driver.php?id=btusbflt.sys
    http://www.carrona.org/drivers/driver.php?id=ElbyCDIO.sys
    http://www.carrona.org/drivers/driver.php?id=LhdX64.sys
    http://www.carrona.org/drivers/driver.php?id=btwavdt.sys
    http://www.carrona.org/drivers/driver.php?id=btwaudio.sys
    http://www.carrona.org/drivers/driver.php?id=btwrchid.sys
    http://www.carrona.org/drivers/driver.php?id=NETw5s64.sys
    http://www.carrona.org/drivers/driver.php?id=amdxata.sys
    http://www.carrona.org/drivers/driver.php?id=jmcr.sys
    http://www.carrona.org/drivers/driver.php?id=WDKMD.sys
    http://www.carrona.org/drivers/driver.php?id=igdpmd64.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=SynTP.sys
    http://www.carrona.org/drivers/driver.php?id=atipmdag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=VKbms.sys
    http://www.carrona.org/drivers/driver.php?id=Sftvollh.sys
    http://www.carrona.org/drivers/driver.php?id=Sftplaylh.sys
    http://www.carrona.org/drivers/driver.php?id=Sftfslh.sys
    http://www.carrona.org/drivers/driver.php?id=Sftredirlh.sys
    http://www.carrona.org/drivers/driver.php?id=mfehidk.sys
    http://www.carrona.org/drivers/driver.php?id=mfewfpk.sys
    http://www.carrona.org/drivers/driver.php?id=mfeapfk.sys
    http://www.carrona.org/drivers/driver.php?id=mfeavfk.sys
    http://www.carrona.org/drivers/driver.php?id=mfefirek.sys
    http://www.carrona.org/drivers/driver.php?id=cfwids.sys
    http://www.carrona.org/drivers/driver.php?id=MpFilter.sys
     

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