BSOD when restart or shutdown (.dmp and cpu-z attached)

#1
Link Removed due to 404 Error


I never have this problem before. W7 was working just fine for almost 4 months.
I didn't install or plugin anything new.

I was typing something and then my "W" and "A" buttons don't work". So I restart my computer and then BSOD came up. I reboot my computer and type something then "I" button doesn't work. I reboot my computer again BSOD came up again. Now I can type just fine but I don't understand what happen. I didn't install any thing new.

Thank you.
 


Attachments

#2
 


nmsuk

Windows Forum Admin
Staff member
Premium Supporter
#3
Hi,

Firstly you need to upgrade to Service pack 1. You have a driver from sonic solutions (PxHelp20.sys) from 2006. Either remove the software and driver for this or update it.
 


This website is not affiliated, owned, or endorsed by Microsoft Corporation. It is a member of the Microsoft Partner Program.
Top