BSOD when restart or shutdown (.dmp and cpu-z attached)

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by tstemdju, Oct 8, 2011.

  1. tstemdju

    tstemdju New Member

    Joined:
    Oct 8, 2011
    Messages:
    4
    Likes Received:
    0
    [​IMG]
    [​IMG]

    I never have this problem before. W7 was working just fine for almost 4 months.
    I didn't install or plugin anything new.

    I was typing something and then my "W" and "A" buttons don't work". So I restart my computer and then BSOD came up. I reboot my computer and type something then "I" button doesn't work. I reboot my computer again BSOD came up again. Now I can type just fine but I don't understand what happen. I didn't install any thing new.

    Thank you.
     

    Attached Files:

  2. tstemdju

    tstemdju New Member

    Joined:
    Oct 8, 2011
    Messages:
    4
    Likes Received:
    0
  3. nmsuk

    nmsuk Windows Forum Admin
    Staff Member Premium Supporter

    Joined:
    Sep 7, 2009
    Messages:
    2,697
    Likes Received:
    194
    Hi,

    Firstly you need to upgrade to Service pack 1. You have a driver from sonic solutions (PxHelp20.sys) from 2006. Either remove the software and driver for this or update it.
     

Share This Page

Loading...