BSOD when shutting down

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by Normanus, Jan 18, 2012.

  1. Normanus

    Normanus New Member

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    I have the same problem as many others. I hope that the attached files contain enough information. Any help is greatly appreciated!
     

    Attached Files:

    #1 Normanus, Jan 18, 2012
    Last edited: Jan 18, 2012
  2. Elmer

    Elmer Extraordinary Member

    Joined:
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    Hi Normanus and Welcome to The Forum.

    STOP 0x000000F4: CRITICAL_OBJECT_TERMINATION
    Usual causes:
    ???

    Your latest dump file lists ??? as the probable cause.
    Old and incompatible drivers can and do cause issues with Windows 7, often giving false error codes. Random stop codes can often indicate hardware issues.


    As a Priority:

    ASACPI.sys Mon Mar 28 03:30:36 2005 This driver is notorious for causing BSOD's. You have two options:
    • You can disable the ATK0110 ACPI Utility in the DeviceManager (under System Devices) with no apparent issues. OR (and if disabling does cause issues)
    • There is an update here: Asus ATK0110 driver. Look under the sub-heading: Utilities. 12th one down.

    Driver Install - Manual method

    1. Download the driver and extract it to a folder.
    2. Open the Device Manager.
    3. Right click the device you wish to change the drivers for. You can select Properties > Driver > Driver Details to check you have the right device. In this case System Devices >> ATK0110 ACPI Utility
    4. Choose Update Driver Software.
    5. Select Browse My Computer For Driver Software.
    6. Select Let me pick from a list of device drivers on my computer.
    7. Select Have disk...
    8. Select Browse..
    9. Navigate to the extracted folder and double click on the .inf file
    10. Hit OK, then Next and the driver(s) will then begin to install.
    11. After it has installed, GoTo C:\Windows\System32\Drivers. Locate the Asacpi.sys driver, right click it and check the dates under its properties. You're looking for a "Modified" date of 2009 or 2010. Occasionally it can be a bit stubborn to change.


    There have been 11 updates to your bios of which "improve system stability" is only one of the mods.


    Drivers that pre-date Windows 7. Update:

    Alpham164.sys Mon Jul 23 08:57:03 2007
    Alpham264.sys Tue Mar 20 09:51:03 2007
    Ideazon ZBoard/Ideazon Fang MM USB HID driver

    GEARAspiWDM.sys Mon May 18 13:17:04 2009 Gear Software CD-ROM Class Filter Driver v4.019.1 (Oct 2011). Also loads with iTunes


    Drivers with Updates:

    Rt64win7.sys Fri Jun 10 07:33:15 2011 Realtek PCIe GBE Family Controller v7.049 If you're unsure about manually installing drivers then choose the Win7 and WinServer 2008 R2 Auto Installation Program (SID:1477671) option to download.

    RzSynapse.sys Wed Apr 21 08:53:21 2010 Razer Synapse Engine/Razer Naga


    Bugcheck Analysis:
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck F4, {3, fffffa800a1d5060, fffffa800a1d5340, fffff80002f838b0}
    
    c0000005 Exception in ext.Analyze debugger extension.
          PC: 000007fe`ff0117a6  VA: 00000000`00000001  R/W: 0  Parameter: 00000000`00000000
    3: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    CRITICAL_OBJECT_TERMINATION (f4)
    A process or thread crucial to system operation has unexpectedly exited or been
    terminated.
    Several processes and threads are necessary for the operation of the
    system; when they are terminated (for any reason), the system can no
    longer function.
    Arguments:
    Arg1: 0000000000000003, Process
    Arg2: fffffa800a1d5060, Terminating object
    Arg3: fffffa800a1d5340, Process image file name
    Arg4: fffff80002f838b0, Explanatory message (ascii)
    
    Debugging Details:
    ------------------
    
    c0000005 Exception in ext.analyze debugger extension.
          PC: 000007fe`ff0117a6  VA: 00000000`00000001  R/W: 0  Parameter: 00000000`00000000

    Drivers:
    Code:
    fffff880`00f7c000 fffff880`00fd3000   ACPI     ACPI.sys     Sat Nov 20 09:19:16 2010 (4CE79294)
    fffff880`03a96000 fffff880`03b1f000   afd      afd.sys      Mon Apr 25 03:33:58 2011 (4DB4DD96)
    fffff880`04145000 fffff880`0415b000   AgileVpn AgileVpn.sys Tue Jul 14 01:10:24 2009 (4A5BCCF0)
    fffff880`01e26000 fffff880`01e32f00   Alpham164 Alpham164.sys Mon Jul 23 08:57:03 2007 (46A45F4F)
    fffff880`01e33000 fffff880`01e38500   Alpham264 Alpham264.sys Tue Mar 20 09:51:03 2007 (45FFAE87)
    fffff880`00c2a000 fffff880`00c35000   amdxata  amdxata.sys  Fri Mar 19 16:18:18 2010 (4BA3A3CA)
    fffff880`04114000 fffff880`0411c000   ASACPI   ASACPI.sys   Mon Mar 28 03:30:36 2005 (42476C4C)
    fffff880`07752000 fffff880`0775d000   asyncmac asyncmac.sys Tue Jul 14 01:10:13 2009 (4A5BCCE5)
    fffff880`00de3000 fffff880`00dec000   atapi    atapi.sys    Tue Jul 14 00:19:47 2009 (4A5BC113)
    fffff880`00c00000 fffff880`00c2a000   ataport  ataport.SYS  Sat Nov 20 09:19:15 2010 (4CE79293)
    fffff960`00960000 fffff960`009c1000   ATMFD    ATMFD.DLL    Sat Feb 19 09:00:32 2011 (4D5F86B0)
    fffff880`01609000 fffff880`01610000   Beep     Beep.SYS     Tue Jul 14 01:00:13 2009 (4A5BCA8D)
    fffff880`03bee000 fffff880`03bff000   blbdrive blbdrive.sys Tue Jul 14 00:35:59 2009 (4A5BC4DF)
    fffff880`05add000 fffff880`05afb000   bowser   bowser.sys   Wed Feb 23 04:55:04 2011 (4D649328)
    fffff880`01e55000 fffff880`01fe1000   CAHS164  CAHS164.sys  Tue Jun 29 12:06:02 2010 (4C29D39A)
    fffff960`007a0000 fffff960`007c7000   cdd      cdd.dll      Sat Nov 20 12:55:34 2010 (4CE7C546)
    fffff880`019a3000 fffff880`019cd000   cdrom    cdrom.sys    Sat Nov 20 09:19:20 2010 (4CE79298)
    fffff880`00d09000 fffff880`00dc9000   CI       CI.dll       Sat Nov 20 13:12:36 2010 (4CE7C944)
    fffff880`01973000 fffff880`019a3000   CLASSPNP CLASSPNP.SYS Sat Nov 20 09:19:23 2010 (4CE7929B)
    fffff880`00cab000 fffff880`00d09000   CLFS     CLFS.SYS     Tue Jul 14 00:19:57 2009 (4A5BC11D)
    fffff880`01102000 fffff880`01174000   cng      cng.sys      Thu Nov 17 04:23:17 2011 (4EC48C35)
    fffff880`04135000 fffff880`04145000   CompositeBus CompositeBus.sys Sat Nov 20 10:33:17 2010 (4CE7A3ED)
    fffff880`0779f000 fffff880`077ad000   crashdmp crashdmp.sys Tue Jul 14 01:01:01 2009 (4A5BCABD)
    fffff880`03a77000 fffff880`03a95000   dfsc     dfsc.sys     Sat Nov 20 09:26:31 2010 (4CE79447)
    fffff880`03a68000 fffff880`03a77000   discache discache.sys Tue Jul 14 00:37:18 2009 (4A5BC52E)
    fffff880`0195d000 fffff880`01973000   disk     disk.sys     Tue Jul 14 00:19:57 2009 (4A5BC11D)
    fffff880`04510000 fffff880`04532000   drmk     drmk.sys     Tue Jul 14 02:01:25 2009 (4A5BD8E5)
    fffff880`077b9000 fffff880`077c2000   dump_atapi dump_atapi.sys Tue Jul 14 00:19:47 2009 (4A5BC113)
    fffff880`077ad000 fffff880`077b9000   dump_ataport dump_ataport.sys Tue Jul 14 00:19:47 2009 (4A5BC113)
    fffff880`077c2000 fffff880`077d5000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 00:21:51 2009 (4A5BC18F)
    fffff880`0458d000 fffff880`04599000   Dxapi    Dxapi.sys    Tue Jul 14 00:38:28 2009 (4A5BC574)
    fffff880`0fcb7000 fffff880`0fdab000   dxgkrnl  dxgkrnl.sys  Sat Nov 20 09:50:50 2010 (4CE799FA)
    fffff880`0fdab000 fffff880`0fdf1000   dxgmms1  dxgmms1.sys  Sat Nov 20 09:49:53 2010 (4CE799C1)
    fffff880`01090000 fffff880`010a4000   fileinfo fileinfo.sys Tue Jul 14 00:34:25 2009 (4A5BC481)
    fffff880`01044000 fffff880`01090000   fltmgr   fltmgr.sys   Sat Nov 20 09:19:24 2010 (4CE7929C)
    fffff880`013e6000 fffff880`013f0000   Fs_Rec   Fs_Rec.sys   Tue Jul 14 00:19:45 2009 (4A5BC111)
    fffff880`01923000 fffff880`0195d000   fvevol   fvevol.sys   Sat Nov 20 09:24:06 2010 (4CE793B6)
    fffff880`01830000 fffff880`0187a000   fwpkclnt fwpkclnt.sys Sat Nov 20 09:21:37 2010 (4CE79321)
    fffff880`04128000 fffff880`04135000   GEARAspiWDM GEARAspiWDM.sys Mon May 18 13:17:04 2009 (4A1151C0)
    fffff800`031ec000 fffff800`03235000   hal      hal.dll      Sat Nov 20 13:00:25 2010 (4CE7C669)
    fffff880`0f000000 fffff880`0f024000   HDAudBus HDAudBus.sys Sat Nov 20 10:43:42 2010 (4CE7A65E)
    fffff880`0401c000 fffff880`04035000   HIDCLASS HIDCLASS.SYS Sat Nov 20 10:43:49 2010 (4CE7A665)
    fffff880`041f6000 fffff880`041fe080   HIDPARSE HIDPARSE.SYS Tue Jul 14 01:06:17 2009 (4A5BCBF9)
    fffff880`01fe1000 fffff880`01fef000   hidusb   hidusb.sys   Sat Nov 20 10:43:49 2010 (4CE7A665)
    fffff880`05a14000 fffff880`05add000   HTTP     HTTP.sys     Sat Nov 20 09:24:30 2010 (4CE793CE)
    fffff880`0191a000 fffff880`01923000   hwpolicy hwpolicy.sys Sat Nov 20 09:18:54 2010 (4CE7927E)
    fffff880`01200000 fffff880`01216000   intelppm intelppm.sys Tue Jul 14 00:19:25 2009 (4A5BC0FD)
    fffff880`0fdf1000 fffff880`0fe00000   kbdclass kbdclass.sys Tue Jul 14 00:19:50 2009 (4A5BC116)
    fffff880`04498000 fffff880`044a6000   kbdhid   kbdhid.sys   Sat Nov 20 10:33:25 2010 (4CE7A3F5)
    fffff800`00bbe000 fffff800`00bc8000   kdcom    kdcom.dll    Sat Feb 05 16:52:49 2011 (4D4D8061)
    fffff880`011bc000 fffff880`011ff000   ks       ks.sys       Sat Nov 20 10:33:23 2010 (4CE7A3F3)
    fffff880`013ba000 fffff880`013d5000   ksecdd   ksecdd.sys   Thu Nov 17 03:48:13 2011 (4EC483FD)
    fffff880`015b4000 fffff880`015df000   ksecpkg  ksecpkg.sys  Thu Nov 17 04:23:44 2011 (4EC48C50)
    fffff880`04532000 fffff880`04537200   ksthunk  ksthunk.sys  Tue Jul 14 01:00:19 2009 (4A5BCA93)
    fffff880`01e39000 fffff880`01e4e000   lltdio   lltdio.sys   Tue Jul 14 01:08:50 2009 (4A5BCC92)
    fffff880`04599000 fffff880`045bc000   luafv    luafv.sys    Tue Jul 14 00:26:13 2009 (4A5BC295)
    fffff880`00c48000 fffff880`00c97000   mcupdate mcupdate.dll Sat Nov 20 13:03:51 2010 (4CE7C737)
    fffff880`01e18000 fffff880`01e26000   monitor  monitor.sys  Tue Jul 14 00:38:52 2009 (4A5BC58C)
    fffff880`01452000 fffff880`01461000   mouclass mouclass.sys Tue Jul 14 00:19:50 2009 (4A5BC116)
    fffff880`0448b000 fffff880`04498000   mouhid   mouhid.sys   Tue Jul 14 01:00:20 2009 (4A5BCA94)
    fffff880`00dc9000 fffff880`00de3000   mountmgr mountmgr.sys Sat Nov 20 09:19:21 2010 (4CE79299)
    fffff880`019cd000 fffff880`019fe000   MpFilter MpFilter.sys Wed Apr 06 21:07:29 2011 (4D9CC801)
    fffff880`05afb000 fffff880`05b13000   mpsdrv   mpsdrv.sys   Tue Jul 14 01:08:25 2009 (4A5BCC79)
    fffff880`05b13000 fffff880`05b40000   mrxsmb   mrxsmb.sys   Wed Apr 27 03:40:38 2011 (4DB78226)
    fffff880`05b40000 fffff880`05b8e000   mrxsmb10 mrxsmb10.sys Sat Jul 09 03:46:28 2011 (4E17C104)
    fffff880`05b8e000 fffff880`05bb2000   mrxsmb20 mrxsmb20.sys Wed Apr 27 03:39:37 2011 (4DB781E9)
    fffff880`01447000 fffff880`01452000   Msfs     Msfs.SYS     Tue Jul 14 00:19:47 2009 (4A5BC113)
    fffff880`00fdc000 fffff880`00fe6000   msisadrv msisadrv.sys Tue Jul 14 00:19:26 2009 (4A5BC0FE)
    fffff880`010a4000 fffff880`01102000   msrpc    msrpc.sys    Sat Nov 20 09:21:56 2010 (4CE79334)
    fffff880`03a5d000 fffff880`03a68000   mssmbios mssmbios.sys Tue Jul 14 00:31:10 2009 (4A5BC3BE)
    fffff880`01908000 fffff880`0191a000   mup      mup.sys      Tue Jul 14 00:23:45 2009 (4A5BC201)
    fffff880`01461000 fffff880`01554000   ndis     ndis.sys     Sat Nov 20 09:23:30 2010 (4CE79392)
    fffff880`0417f000 fffff880`0418b000   ndistapi ndistapi.sys Tue Jul 14 01:10:00 2009 (4A5BCCD8)
    fffff880`0418b000 fffff880`041ba000   ndiswan  ndiswan.sys  Sat Nov 20 10:52:32 2010 (4CE7A870)
    fffff880`04476000 fffff880`0448b000   NDProxy  NDProxy.SYS  Sat Nov 20 10:52:20 2010 (4CE7A864)
    fffff880`03b93000 fffff880`03ba2000   netbios  netbios.sys  Tue Jul 14 01:09:26 2009 (4A5BCCB6)
    fffff880`03b1f000 fffff880`03b64000   netbt    netbt.sys    Sat Nov 20 09:23:18 2010 (4CE79386)
    fffff880`01554000 fffff880`015b4000   NETIO    NETIO.SYS    Sat Nov 20 09:23:13 2010 (4CE79381)
    fffff880`076c9000 fffff880`076e1000   NisDrvWFP NisDrvWFP.sys Wed Apr 06 21:08:53 2011 (4D9CC855)
    fffff880`015df000 fffff880`015f0000   Npfs     Npfs.SYS     Tue Jul 14 00:19:48 2009 (4A5BC114)
    fffff880`03a51000 fffff880`03a5d000   nsiproxy nsiproxy.sys Tue Jul 14 00:21:02 2009 (4A5BC15E)
    fffff800`02c03000 fffff800`031ec000   nt       ntkrnlmp.exe Thu Jun 23 03:53:23 2011 (4E02AAA3)
    fffff880`01217000 fffff880`013ba000   Ntfs     Ntfs.sys     Fri Mar 11 03:39:39 2011 (4D79997B)
    fffff880`01600000 fffff880`01609000   Null     Null.SYS     Tue Jul 14 00:19:37 2009 (4A5BC109)
    fffff880`0fcb2000 fffff880`0fcb7000   nvBridge nvBridge.kmd Sat May 21 04:58:23 2011 (4DD7385F)
    fffff880`044a6000 fffff880`044d3000   nvhda64v nvhda64v.sys Thu Jul 07 17:21:14 2011 (4E15DCFA)
    fffff880`0f03b000 fffff880`0fcb2000   nvlddmkm nvlddmkm.sys Sat Oct 15 07:07:55 2011 (4E99233B)
    fffff880`03b6d000 fffff880`03b93000   pacer    pacer.sys    Sat Nov 20 10:52:18 2010 (4CE7A862)
    fffff880`00e40000 fffff880`00e55000   partmgr  partmgr.sys  Sat Nov 20 09:20:00 2010 (4CE792C0)
    fffff880`00e00000 fffff880`00e33000   pci      pci.sys      Sat Nov 20 09:19:11 2010 (4CE7928F)
    fffff880`00fe6000 fffff880`00fed000   pciide   pciide.sys   Tue Jul 14 00:19:49 2009 (4A5BC115)
    fffff880`00fed000 fffff880`00ffd000   PCIIDEX  PCIIDEX.SYS  Tue Jul 14 00:19:48 2009 (4A5BC114)
    fffff880`013d5000 fffff880`013e6000   pcw      pcw.sys      Tue Jul 14 00:19:27 2009 (4A5BC0FF)
    fffff880`0607e000 fffff880`06124000   peauth   peauth.sys   Tue Jul 14 02:01:19 2009 (4A5BD8DF)
    fffff880`044d3000 fffff880`04510000   portcls  portcls.sys  Tue Jul 14 01:06:27 2009 (4A5BCC03)
    fffff880`00c97000 fffff880`00cab000   PSHED    PSHED.dll    Tue Jul 14 02:32:23 2009 (4A5BE027)
    fffff880`0415b000 fffff880`0417f000   rasl2tp  rasl2tp.sys  Sat Nov 20 10:52:34 2010 (4CE7A872)
    fffff880`041ba000 fffff880`041d5000   raspppoe raspppoe.sys Tue Jul 14 01:10:17 2009 (4A5BCCE9)
    fffff880`041d5000 fffff880`041f6000   raspptp  raspptp.sys  Sat Nov 20 10:52:31 2010 (4CE7A86F)
    fffff880`04000000 fffff880`0401a000   rassstp  rassstp.sys  Tue Jul 14 01:10:25 2009 (4A5BCCF1)
    fffff880`03a00000 fffff880`03a51000   rdbss    rdbss.sys    Sat Nov 20 09:27:51 2010 (4CE79497)
    fffff880`0161e000 fffff880`01627000   RDPCDD   RDPCDD.sys   Tue Jul 14 01:16:34 2009 (4A5BCE62)
    fffff880`01435000 fffff880`0143e000   rdpencdd rdpencdd.sys Tue Jul 14 01:16:34 2009 (4A5BCE62)
    fffff880`0143e000 fffff880`01447000   rdprefmp rdprefmp.sys Tue Jul 14 01:16:35 2009 (4A5BCE63)
    fffff880`018ce000 fffff880`01908000   rdyboost rdyboost.sys Sat Nov 20 09:43:10 2010 (4CE7982E)
    fffff880`045dd000 fffff880`045f5000   rspndr   rspndr.sys   Tue Jul 14 01:08:50 2009 (4A5BCC92)
    fffff880`0408f000 fffff880`04114000   Rt64win7 Rt64win7.sys Fri Jun 10 07:33:15 2011 (4DF1BAAB)
    fffff880`01e00000 fffff880`01e18000   RzSynapse RzSynapse.sys Wed Apr 21 08:53:21 2010 (4BCEAEF1)
    fffff880`06124000 fffff880`0612f000   secdrv   secdrv.SYS   Wed Sep 13 14:18:38 2006 (4508052E)
    fffff880`0411c000 fffff880`04128000   serenum  serenum.sys  Tue Jul 14 01:00:33 2009 (4A5BCAA1)
    fffff880`03ba2000 fffff880`03bbf000   serial   serial.sys   Tue Jul 14 01:00:40 2009 (4A5BCAA8)
    fffff880`018c6000 fffff880`018ce000   spldr    spldr.sys    Mon May 11 17:56:27 2009 (4A0858BB)
    fffff880`07631000 fffff880`076c9000   srv      srv.sys      Fri Apr 29 04:06:06 2011 (4DBA2B1E)
    fffff880`06172000 fffff880`061db000   srv2     srv2.sys     Fri Apr 29 04:05:46 2011 (4DBA2B0A)
    fffff880`0612f000 fffff880`06160000   srvnet   srvnet.sys   Fri Apr 29 04:05:35 2011 (4DBA2AFF)
    fffff880`04035000 fffff880`04036480   swenum   swenum.sys   Tue Jul 14 01:00:18 2009 (4A5BCA92)
    fffff880`0162c000 fffff880`01830000   tcpip    tcpip.sys    Thu Sep 29 04:43:04 2011 (4E83E948)
    fffff880`06160000 fffff880`06172000   tcpipreg tcpipreg.sys Sat Nov 20 10:51:48 2010 (4CE7A844)
    fffff880`015f0000 fffff880`015fd000   TDI      TDI.SYS      Sat Nov 20 09:22:06 2010 (4CE7933E)
    fffff880`01174000 fffff880`01196000   tdx      tdx.sys      Sat Nov 20 09:21:54 2010 (4CE79332)
    fffff880`03bda000 fffff880`03bee000   termdd   termdd.sys   Sat Nov 20 11:03:40 2010 (4CE7AB0C)
    fffff960`00400000 fffff960`0040a000   TSDDD    TSDDD.dll    Tue Jul 14 01:16:34 2009 (4A5BCE62)
    fffff880`01196000 fffff880`011bc000   tunnel   tunnel.sys   Sat Nov 20 10:51:50 2010 (4CE7A846)
    fffff880`01000000 fffff880`01012000   umbus    umbus.sys    Sat Nov 20 10:44:37 2010 (4CE7A695)
    fffff880`0456e000 fffff880`0458b000   usbccgp  usbccgp.sys  Fri Mar 25 03:29:14 2011 (4D8C0C0A)
    fffff880`0458b000 fffff880`0458cf00   USBD     USBD.SYS     Fri Mar 25 03:28:59 2011 (4D8C0BFB)
    fffff880`0f024000 fffff880`0f035000   usbehci  usbehci.sys  Fri Mar 25 03:29:04 2011 (4D8C0C00)
    fffff880`0441c000 fffff880`04476000   usbhub   usbhub.sys   Fri Mar 25 03:29:25 2011 (4D8C0C15)
    fffff880`04039000 fffff880`0408f000   USBPORT  USBPORT.SYS  Fri Mar 25 03:29:12 2011 (4D8C0C08)
    fffff880`00e33000 fffff880`00e40000   vdrvroot vdrvroot.sys Tue Jul 14 01:01:31 2009 (4A5BCADB)
    fffff880`01610000 fffff880`0161e000   vga      vga.sys      Tue Jul 14 00:38:47 2009 (4A5BC587)
    fffff880`0401a000 fffff880`0401bd80   vHidDev  vHidDev.sys  Mon Dec 21 13:49:58 2009 (4B2F7D06)
    fffff880`01400000 fffff880`01425000   VIDEOPRT VIDEOPRT.SYS Tue Jul 14 00:38:51 2009 (4A5BC58B)
    fffff880`00e55000 fffff880`00e6a000   volmgr   volmgr.sys   Sat Nov 20 09:19:28 2010 (4CE792A0)
    fffff880`00e6a000 fffff880`00ec6000   volmgrx  volmgrx.sys  Sat Nov 20 09:20:43 2010 (4CE792EB)
    fffff880`0187a000 fffff880`018c6000   volsnap  volsnap.sys  Sat Nov 20 09:20:08 2010 (4CE792C8)
    fffff880`03bbf000 fffff880`03bda000   wanarp   wanarp.sys   Sat Nov 20 10:52:36 2010 (4CE7A874)
    fffff880`01425000 fffff880`01435000   watchdog watchdog.sys Tue Jul 14 00:37:35 2009 (4A5BC53F)
    fffff880`00ec9000 fffff880`00f6d000   Wdf01000 Wdf01000.sys Tue Jul 14 00:22:07 2009 (4A5BC19F)
    fffff880`00f6d000 fffff880`00f7c000   WDFLDR   WDFLDR.SYS   Tue Jul 14 00:19:54 2009 (4A5BC11A)
    fffff880`03b64000 fffff880`03b6d000   wfplwf   wfplwf.sys   Tue Jul 14 01:09:26 2009 (4A5BCCB6)
    fffff960`00020000 fffff960`00334000   win32k   win32k.sys   Thu Nov 24 04:51:38 2011 (4ECDCD5A)
    fffff880`00fd3000 fffff880`00fdc000   WMILIB   WMILIB.SYS   Tue Jul 14 00:19:51 2009 (4A5BC117)
    fffff880`045bc000 fffff880`045dd000   WudfPf   WudfPf.sys   Sat Nov 20 10:42:44 2010 (4CE7A624)
    
    Unloaded modules:
    fffff880`07769000 fffff880`07777000   crashdmp.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0000E000
    fffff880`07777000 fffff880`07783000   dump_ataport
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0000C000
    fffff880`07783000 fffff880`0778c000   dump_atapi.s
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00009000
    fffff880`0778c000 fffff880`0779f000   dump_dumpfve
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00013000
    fffff880`04538000 fffff880`04546000   crashdmp.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0000E000
    fffff880`04546000 fffff880`04552000   dump_ataport
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0000C000
    fffff880`04552000 fffff880`0455b000   dump_atapi.s
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00009000
    fffff880`0455b000 fffff880`0456e000   dump_dumpfve
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00013000
    fffff880`07760000 fffff880`07769000   cpuz135_x64.
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00009000
    fffff880`0775d000 fffff880`07760000   MSKSSRV.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00003000
    fffff880`076e1000 fffff880`07752000   spsys.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00071000
    Let us know how it goes. If you get further problems with blue screens, attach your new dump files and details and we'll move on from there.


    HTH.
     
    1 person likes this.
  3. Normanus

    Normanus New Member

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    Hi again,

    Thank you Elmer for helping me out with this! I updated the drivers and uninstalled the ATK0110 ACPI Utility as you suggested but the problem remains...

    I'm attaching the latest minidump, I hope someone can think of an alternative solution to this very annoying problem. Thanks in andvance for any input!

    /Norm
     

    Attached Files:

  4. Elmer

    Elmer Extraordinary Member

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    Hi Norm.

    STOP 0x000000F4: CRITICAL_OBJECT_TERMINATION
    Usual causes:
    ???

    I really think you need to update your bios. There have been a few updates since your version. Just the latest addresses:
    1. Improve memory compatibility
    2. Improve system stability
    3. Update CPU Level up function
    4. Update Marvell Option ROM
    5. Support new CPUs. Please refer to our website at: ASUSTeK Computer Inc. -Support- CPU Support

    You also have (mixed) ram in all four slots. Ideally your Ram should be matched. Same Manufacturer, Type, Model, Size, Batch, Timings, Etc.. Preferably bought as a matched set. Is it on your Motherboards QVL list or is your Motherboard on the RAMs QVL list? Are they 'paired' correctly in your Mobo slots?
    You may have to up your rams vcore voltage slightly as all the slots are occupied.

    Drivers that still require attention:

    Alpham164.sys Mon Jul 23 08:57:03 2007
    Alpham264.sys Tue Mar 20 09:51:03 2007
    Ideazon ZBoard/Ideazon Fang MM USB HID driver

    GEARAspiWDM.sys Mon May 18 13:17:04 2009 Gear Software CD-ROM Class Filter Driver v4.019.1 (Oct 2011). Also loads with iTunes

    RzSynapse.sys Wed Apr 21 08:53:21 2010 Razer Synapse Engine/Razer Naga
     
  5. Normanus

    Normanus New Member

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    Hi again,

    Many thanks for being so patient Elmer. Today I updated the BIOS and the drivers that needed updating. Nothing changed, I still get the same BSOD and the same error code.

    About a year ago I installed an additional 4Mb of RAM and since I couldn't find the exact type that was already installed I got another brand. Not ideal but at least I checked compability in advance. At the same time I changed my graphics card to a better one, followed the instructions from A to Z and it was all good. The BSOD problems started almost a year after this but since nothing else works maybe this is relevant information.


    What is left to do now is to run Memcheck 86 I guess, not looking forward to checking the memories one by one and running the program over and over again...


    I will let you know what happens of course, in case you or anyone else come up with anything else I attached the latest dump file. Talk to you again soon!

    /Norm
     

    Attached Files:

  6. Elmer

    Elmer Extraordinary Member

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    Can you:

    Download TDSSKiller.

    Download the correct Microsoft Standalone System Sweeper for your 32 or 64bit system.

    Mount MSSS to CD / USB flash drive. Make sure the CD/DVD drive / USB drive is set to boot first in the bios, re-start and run the system sweeper.

    When finished with MSSS, Re -start PC into Safe Mode and run the TDSSKiller tool.
     
  7. Normanus

    Normanus New Member

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    Attached Files:

  8. Normanus

    Normanus New Member

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    Hi Elmer,

    I did as you said resulting in the detection of two different viruses: Rogue:Win32/Winwebsec and Exploit: Java/CVE-2011-3544.H.

    Unfortunately the removal of the viruses did not solve my BSOD problem. Many thanks for your help, I'm attaching the latest dump file should it have any importance.

    /Norm
     

    Attached Files:

  9. Trouble

    Trouble Noob Whisperer

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    Normanus:
    You still have two very old drivers on your system
    Alpham164.sys 7/23/2007
    and
    Alpham264.sys 3/20/2007
    I would suggest, at least for now and perhaps temporarily addressing this issue. Either by updating the associated software / driver package, uninstalling the associated software / driver package and removing the device(s) from your system or as a last resort perhaps searching for the drivers (probably C:\Windows\System32\Drivers but may also be elsewhere) and renaming them from Alpham164.sys and Alpham264.sys to Alpham164.OLD and Alpham264.OLD respectively. This should stop the drivers from loading. Easily done and easily reversed if they do not prove to be at issue.
    Regards
    Randy
     
  10. Trouble

    Trouble Noob Whisperer

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    Your latest dump file shows that you still have an likely infection causing your issue.
    Code:
    c0000005 Exception in ext.Analyze debugger extension.
          PC: 000007fe`fd8517a6  VA: 00000000`00000001  R/W: 0  Parameter: 00000000`00000000
    CRITICAL_OBJECT_TERMINATION (f4)
    A process or thread crucial to system operation has unexpectedly exited or been
    terminated.
    Several processes and threads are necessary for the operation of the
    system; when they are terminated (for any reason), the system can no
    longer function.
    Arguments:
    Arg1: 0000000000000003, Process
    Arg2: fffffa8009ccab30, Terminating object
    Arg3: [COLOR=#ff0000][U][B]fffffa8009ccae10, Process image file name[/B][/U][/COLOR]
    Arg4: fffff800031df8b0, Explanatory message (ascii)
    c0000005 Exception in ext.analyze debugger extension.
          PC: 000007fe`fd8517a6  VA: 00000000`00000001  R/W: 0  Parameter: 00000000`00000000
    fffffa80`09ccae10  "[COLOR=#ff0000][U][B]qwrtaw5.exe[/B][/U][/COLOR]"
    
    Google it and see what you think Let me google that for you
     
  11. Normanus

    Normanus New Member

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    Hi Trouble,

    Problem solved! Like you suspected, it was the qwrtaw5.exe (trojan) that was causing my BSOD problem. Microsoft Security Essentials didn't recognize it as a dangerous file but Malwarebytes did. After removing it I had my first clean restart in a long time.

    Many thanks to Elmer and Troble for helping me out with this, I really appreciate it!

    Love,

    Norm
     
  12. Trouble

    Trouble Noob Whisperer

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    Hey Norm, glad to hear that you have managed to resolve you problem. Thanks for posting back and updating your thread with the solution that worked for you.
    Gotta love MalwareBytes, I actually spent the money for the pro version and have it running all the time now.
    Thanks for joining our community and we hope to continue to see you around the forum.
    Regards
    Randy
     

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