BSOD When using VPN

#1
Hi

When I connect to a VPN, after a period of time I will get BSOD.

I have attached files as described.

Thanks
Andy
 


Attachments

Saltgrass

Excellent Member
Microsoft Community Contributor
#2
I went through your dump files and the most common item identified is e1c62x64.sys, which is the driver for the Intel 82579V network adapter. So we know most of the problems are network related. There was a new driver for this card on the Intel site, since an earlier driver had a bug that was misidentifiying the card.

But the Network Adapter may only be getting caught up with the Virtual network software. I don't run these, so can't say if new drivers are available.

vmnetadapter.sys
Netva.sys


One of the dump files caught an Intel graphics driver. Again, it may have been caught and not actually responsible.

igdkmd64.sys
 


This website is not affiliated, owned, or endorsed by Microsoft Corporation. It is a member of the Microsoft Partner Program.
Top