Windows 7 BSOD - While Browsing various locations

egdavew · Sep 26, 2012

I've been getting the BSOD since 2010...usually occurs when accessing video or photos at mainstream sites like SI.com or FOX etc...intermittently...I've attached the CPU-Z, RAM-MON and the SF Diagnostics dump files. Any help would be appreciated. Dell Support was of no help on this matter. Thanks!

usasma · Sep 26, 2012

The last 3 memory dumps all point to graphics drivers. So start with this troubleshooting guide: STOP 0x116: VIDEO_TDR_ERROR troubleshooting - Windows 7 Forums

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

elrawdsk.sys Sat Jul 26 13:59:09 2008 (488B65ED)
RawDisk Driver by EldoS Corporation
http://www.carrona.org/drivers/driver.php?id=elrawdsk.sys

dne64x.sys Mon Nov 10 20:01:24 2008 (4918D964)
Citrix Deterministic Network Enhancer Miniport or Cisco Systems VPN Client
http://www.carrona.org/drivers/driver.php?id=dne64x.sys

CtClsFlt.sys Mon Jun 15 01:06:41 2009 (4A35D6E1)
Creative Camera Class Upper Filter Driver
http://www.carrona.org/drivers/driver.php?id=CtClsFlt.sys

PxHlpa64.sys Tue Jun 23 19:16:35 2009 (4A416253)
Sonic CD/DVD driver (used by many different CD/DVD programs)
http://www.carrona.org/drivers/driver.php?id=PxHlpa64.sys

Acceler.sys Fri Jun 26 16:56:34 2009 (4A453602)
Accelerometer - in this case Dell, however the same driver could be used by other manufacturers
http://www.carrona.org/drivers/driver.php?id=Acceler.sys

risdpe64.sys Wed Jul 1 05:31:57 2009 (4A4B2D0D)
Ricoh PCIe Memory Stick Host Controller
http://www.carrona.org/drivers/driver.php?id=risdpe64.sys

rimspe64.sys Wed Jul 1 19:54:49 2009 (4A4BF749)
Ricoh Memory Card Reader driver
Link Removed - Invalid URL

rixdpe64.sys Sat Jul 4 06:27:00 2009 (4A4F2E74)
Ricoh Memory Card Reader driver
Link Removed - Invalid URL

stdflt.sys Thu Jul 16 11:36:50 2009 (4A5F4912)
Dell OEM Accelerometer driver
http://www.carrona.org/drivers/driver.php?id=stdflt.sys

SynTP.sys Mon Aug 24 13:37:05 2009 (4A92CFC1)
Synaptic Touch Pad Driver
http://www.carrona.org/drivers/driver.php?id=SynTP.sys

HECIx64.sys Thu Sep 17 15:54:16 2009 (4AB293E8)
Intel Management Engine Interface
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys

AtiHdmi.sys Wed Sep 30 09:54:46 2009 (4AC36326)
ATI High Definition Audio Function Driver
http://www.carrona.org/drivers/driver.php?id=AtiHdmi.sys

Analysis:
The following is for information purposes only.

Code:

[font=lucida console]**************************Wed Sep 26 00:20:55.142 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\092512-20482-01.dmp]
Windows 7 Kernel Version [B]7601 [/B](Service Pack 1) MP (8 procs) Free x64
Built by: [B]7601[/B].17835.amd64fre.win7sp1_gdr.120503-2030
System Uptime:[B]0 days 13:39:28.203[/B]
BugCheck Code: [B]BugCheck 116, {fffffa80068d6010, fffff8800487fc98, 0, 2}[/B]
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
*** WARNING: Unable to verify checksum for win32k.sys
Probably caused by :[B]atikmpag.sys ( atikmpag+5c98 )[/B]
BugCheck Info: [B]VIDEO_TDR_FAILURE (116)[/B]
DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
BUGCHECK_STR:  0x116
PROCESS_NAME: [B]System[/B]
FAILURE_BUCKET_ID: [B]X64_0x116_IMAGE_atikmpag.sys[/B]
CPUID:        "Intel(R) Core(TM) i7 CPU       Q 720  @ 1.60GHz"
MaxSpeed:     1600
CurrentSpeed: [B]1596[/B]
  BIOS Version                  A12
  BIOS Release Date             03/30/2011
  Manufacturer                  Dell Inc.
  Product Name                  Studio 1558
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Sep  2 12:21:36.602 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\090212-27268-01.dmp]
Windows 7 Kernel Version [B]7601 [/B](Service Pack 1) MP (8 procs) Free x64
Built by: [B]7601[/B].17835.amd64fre.win7sp1_gdr.120503-2030
System Uptime:[B]0 days 15:07:12.095[/B]
*** WARNING: Unable to verify timestamp for Unknown_Module_00000000`00000000
BugCheck Code: [B]BugCheck 116, {fffffa800aba34e0, fffff88002f50c98, 0, 2}[/B]
Probably caused by :[B]Unknown_Image ( ANALYSIS_INCONCLUSIVE )[/B]
BugCheck Info: [B]VIDEO_TDR_FAILURE (116)[/B]
DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
BUGCHECK_STR:  0x116
PROCESS_NAME: [B]System[/B]
FAILURE_BUCKET_ID: [B]X64_0x116_ANALYSIS_INCONCLUSIVE[/B]
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Aug  3 22:51:55.081 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\080312-20701-01.dmp]
*** WARNING: Unable to verify timestamp for Unknown_Module_00390036`00650036
*** ERROR: Module load completed but symbols could not be loaded for Unknown_Module_00390036`00650036
Windows 7 Kernel Version [B]7601 [/B](Service Pack 1) MP (8 procs) Free x64
Built by: [B]7601[/B].17835.amd64fre.win7sp1_gdr.120503-2030
System Uptime:[B]0 days 22:30:47.983[/B]
*** WARNING: Unable to verify timestamp for Unknown_Module_00390036`00650036
*** ERROR: Module load completed but symbols could not be loaded for Unknown_Module_00390036`00650036
BugCheck Code: [B]BugCheck 116, {fffffa800b7b0160, fffff8800465ac98, 0, 2}[/B]
Probably caused by :[B]Unknown_Image ( ANALYSIS_INCONCLUSIVE )[/B]
BugCheck Info: [B]VIDEO_TDR_FAILURE (116)[/B]
DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
BUGCHECK_STR:  0x116
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Sep 26 00:20:55.142 2012 (UTC - 4:00)**************************
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

Code:

[font=lucida console]**************************Wed Sep 26 00:20:55.142 2012 (UTC - 4:00)**************************
[COLOR=RED][B]elrawdsk.sys                Sat Jul 26 13:59:09 2008 (488B65ED)[/B][/COLOR]
[COLOR=RED][B]dne64x.sys                  Mon Nov 10 20:01:24 2008 (4918D964)[/B][/COLOR]
[COLOR=RED][B]CtClsFlt.sys                Mon Jun 15 01:06:41 2009 (4A35D6E1)[/B][/COLOR]
[COLOR=RED][B]PxHlpa64.sys                Tue Jun 23 19:16:35 2009 (4A416253)[/B][/COLOR]
[COLOR=RED][B]Acceler.sys                 Fri Jun 26 16:56:34 2009 (4A453602)[/B][/COLOR]
[COLOR=RED][B]risdpe64.sys                Wed Jul  1 05:31:57 2009 (4A4B2D0D)[/B][/COLOR]
[COLOR=RED][B]rimspe64.sys                Wed Jul  1 19:54:49 2009 (4A4BF749)[/B][/COLOR]
[COLOR=RED][B]rixdpe64.sys                Sat Jul  4 06:27:00 2009 (4A4F2E74)[/B][/COLOR]
intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
[COLOR=RED][B]stdflt.sys                  Thu Jul 16 11:36:50 2009 (4A5F4912)[/B][/COLOR]
SynTP.sys                   Mon Aug 24 13:37:05 2009 (4A92CFC1)
HECIx64.sys                 Thu Sep 17 15:54:16 2009 (4AB293E8)
AtiHdmi.sys                 Wed Sep 30 09:54:46 2009 (4AC36326)
stwrt64.sys                 Thu Jan 21 05:15:11 2010 (4B58292F)
atikmpag.sys                Fri Jan 22 08:07:54 2010 (4B59A32A)
atipmdag.sys                Fri Jan 22 08:46:46 2010 (4B59AC46)
amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
CVPNDRVA.sys                Tue Mar 23 15:16:37 2010 (4BA91395)
Rt64win7.sys                Wed Jun 23 05:10:45 2010 (4C21CF95)
vpcnfltr.sys                Sat Nov 20 06:35:20 2010 (4CE7B278)
vpcusb.sys                  Sat Nov 20 06:35:31 2010 (4CE7B283)
vpchbus.sys                 Sat Nov 20 06:35:38 2010 (4CE7B28A)
vpcvmm.sys                  Sat Nov 20 06:35:48 2010 (4CE7B294)
mfehidk.sys                 Mon Feb 13 18:36:14 2012 (4F399E6E)
mfewfpk.sys                 Mon Feb 13 18:36:29 2012 (4F399E7D)
mfenlfk.sys                 Mon Feb 13 18:36:45 2012 (4F399E8D)
mfeapfk.sys                 Mon Feb 13 18:37:01 2012 (4F399E9D)
mfeavfk.sys                 Mon Feb 13 18:37:27 2012 (4F399EB7)
mfefirek.sys                Mon Feb 13 18:40:07 2012 (4F399F57)
cfwids.sys                  Mon Feb 13 18:40:56 2012 (4F399F88)
AMPPAL.sys                  Thu Mar  1 13:55:24 2012 (4F4FC61C)
Netwsw00.sys                Mon Mar 12 17:06:43 2012 (4F5E6563)
GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
mbam.sys                    Mon Aug 20 12:49:41 2012 (50326AA5)
[/font]

Windows 7 BSOD - While Browsing various locations

egdavew

New Member

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usasma

Fantastic Member

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