BSOD - While Browsing various locations

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by egdavew, Sep 26, 2012.

  1. egdavew

    egdavew New Member

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    I've been getting the BSOD since 2010...usually occurs when accessing video or photos at mainstream sites like SI.com or FOX etc...intermittently...I've attached the CPU-Z, RAM-MON and the SF Diagnostics dump files. Any help would be appreciated. Dell Support was of no help on this matter. Thanks!
     

    Attached Files:

  2. usasma

    usasma Fantastic Member
    Microsoft Community Contributor

    Joined:
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    The last 3 memory dumps all point to graphics drivers. So start with this troubleshooting guide: STOP 0x116: VIDEO_TDR_ERROR troubleshooting - Windows 7 Forums

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    elrawdsk.sys Sat Jul 26 13:59:09 2008 (488B65ED)
    RawDisk Driver by EldoS Corporation
    http://www.carrona.org/drivers/driver.php?id=elrawdsk.sys

    dne64x.sys Mon Nov 10 20:01:24 2008 (4918D964)
    Citrix Deterministic Network Enhancer Miniport or Cisco Systems VPN Client
    http://www.carrona.org/drivers/driver.php?id=dne64x.sys

    CtClsFlt.sys Mon Jun 15 01:06:41 2009 (4A35D6E1)
    Creative Camera Class Upper Filter Driver
    http://www.carrona.org/drivers/driver.php?id=CtClsFlt.sys

    PxHlpa64.sys Tue Jun 23 19:16:35 2009 (4A416253)
    Sonic CD/DVD driver (used by many different CD/DVD programs)
    http://www.carrona.org/drivers/driver.php?id=PxHlpa64.sys

    Acceler.sys Fri Jun 26 16:56:34 2009 (4A453602)
    Accelerometer - in this case Dell, however the same driver could be used by other manufacturers
    http://www.carrona.org/drivers/driver.php?id=Acceler.sys

    risdpe64.sys Wed Jul 1 05:31:57 2009 (4A4B2D0D)
    Ricoh PCIe Memory Stick Host Controller
    http://www.carrona.org/drivers/driver.php?id=risdpe64.sys

    rimspe64.sys Wed Jul 1 19:54:49 2009 (4A4BF749)
    Ricoh Memory Card Reader driver
    http://www.carrona.org/drivers/driver.php?id=rimspe64.sys

    rixdpe64.sys Sat Jul 4 06:27:00 2009 (4A4F2E74)
    Ricoh Memory Card Reader driver
    http://www.carrona.org/drivers/driver.php?id=rixdpe64.sys

    stdflt.sys Thu Jul 16 11:36:50 2009 (4A5F4912)
    Dell OEM Accelerometer driver
    http://www.carrona.org/drivers/driver.php?id=stdflt.sys

    SynTP.sys Mon Aug 24 13:37:05 2009 (4A92CFC1)
    Synaptic Touch Pad Driver
    http://www.carrona.org/drivers/driver.php?id=SynTP.sys

    HECIx64.sys Thu Sep 17 15:54:16 2009 (4AB293E8)
    Intel Management Engine Interface
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys

    AtiHdmi.sys Wed Sep 30 09:54:46 2009 (4AC36326)
    ATI High Definition Audio Function Driver
    http://www.carrona.org/drivers/driver.php?id=AtiHdmi.sys

    Analysis:
    The following is for information purposes only.
    Code:
    [font=lucida console]**************************Wed Sep 26 00:20:55.142 2012 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\092512-20482-01.dmp]
    Windows 7 Kernel Version [B]7601 [/B](Service Pack 1) MP (8 procs) Free x64
    Built by: [B]7601[/B].17835.amd64fre.win7sp1_gdr.120503-2030
    System Uptime:[B]0 days 13:39:28.203[/B]
    BugCheck Code: [B]BugCheck 116, {fffffa80068d6010, fffff8800487fc98, 0, 2}[/B]
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
    *** WARNING: Unable to verify checksum for win32k.sys
    Probably caused by :[B]atikmpag.sys ( atikmpag+5c98 )[/B]
    BugCheck Info: [B]VIDEO_TDR_FAILURE (116)[/B]
    DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
    BUGCHECK_STR:  0x116
    PROCESS_NAME: [B]System[/B]
    FAILURE_BUCKET_ID: [B]X64_0x116_IMAGE_atikmpag.sys[/B]
    CPUID:        "Intel(R) Core(TM) i7 CPU       Q 720  @ 1.60GHz"
    MaxSpeed:     1600
    CurrentSpeed: [B]1596[/B]
      BIOS Version                  A12
      BIOS Release Date             03/30/2011
      Manufacturer                  Dell Inc.
      Product Name                  Studio 1558
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Sun Sep  2 12:21:36.602 2012 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\090212-27268-01.dmp]
    Windows 7 Kernel Version [B]7601 [/B](Service Pack 1) MP (8 procs) Free x64
    Built by: [B]7601[/B].17835.amd64fre.win7sp1_gdr.120503-2030
    System Uptime:[B]0 days 15:07:12.095[/B]
    *** WARNING: Unable to verify timestamp for Unknown_Module_00000000`00000000
    BugCheck Code: [B]BugCheck 116, {fffffa800aba34e0, fffff88002f50c98, 0, 2}[/B]
    Probably caused by :[B]Unknown_Image ( ANALYSIS_INCONCLUSIVE )[/B]
    BugCheck Info: [B]VIDEO_TDR_FAILURE (116)[/B]
    DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
    BUGCHECK_STR:  0x116
    PROCESS_NAME: [B]System[/B]
    FAILURE_BUCKET_ID: [B]X64_0x116_ANALYSIS_INCONCLUSIVE[/B]
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Fri Aug  3 22:51:55.081 2012 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\080312-20701-01.dmp]
    *** WARNING: Unable to verify timestamp for Unknown_Module_00390036`00650036
    *** ERROR: Module load completed but symbols could not be loaded for Unknown_Module_00390036`00650036
    Windows 7 Kernel Version [B]7601 [/B](Service Pack 1) MP (8 procs) Free x64
    Built by: [B]7601[/B].17835.amd64fre.win7sp1_gdr.120503-2030
    System Uptime:[B]0 days 22:30:47.983[/B]
    *** WARNING: Unable to verify timestamp for Unknown_Module_00390036`00650036
    *** ERROR: Module load completed but symbols could not be loaded for Unknown_Module_00390036`00650036
    BugCheck Code: [B]BugCheck 116, {fffffa800b7b0160, fffff8800465ac98, 0, 2}[/B]
    Probably caused by :[B]Unknown_Image ( ANALYSIS_INCONCLUSIVE )[/B]
    BugCheck Info: [B]VIDEO_TDR_FAILURE (116)[/B]
    DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
    BUGCHECK_STR:  0x116
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Wed Sep 26 00:20:55.142 2012 (UTC - 4:00)**************************
    [/font]

    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    [font=lucida console]**************************Wed Sep 26 00:20:55.142 2012 (UTC - 4:00)**************************
    [COLOR=RED][B]elrawdsk.sys                Sat Jul 26 13:59:09 2008 (488B65ED)[/B][/COLOR]
    [COLOR=RED][B]dne64x.sys                  Mon Nov 10 20:01:24 2008 (4918D964)[/B][/COLOR]
    [COLOR=RED][B]CtClsFlt.sys                Mon Jun 15 01:06:41 2009 (4A35D6E1)[/B][/COLOR]
    [COLOR=RED][B]PxHlpa64.sys                Tue Jun 23 19:16:35 2009 (4A416253)[/B][/COLOR]
    [COLOR=RED][B]Acceler.sys                 Fri Jun 26 16:56:34 2009 (4A453602)[/B][/COLOR]
    [COLOR=RED][B]risdpe64.sys                Wed Jul  1 05:31:57 2009 (4A4B2D0D)[/B][/COLOR]
    [COLOR=RED][B]rimspe64.sys                Wed Jul  1 19:54:49 2009 (4A4BF749)[/B][/COLOR]
    [COLOR=RED][B]rixdpe64.sys                Sat Jul  4 06:27:00 2009 (4A4F2E74)[/B][/COLOR]
    intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
    [COLOR=RED][B]stdflt.sys                  Thu Jul 16 11:36:50 2009 (4A5F4912)[/B][/COLOR]
    SynTP.sys                   Mon Aug 24 13:37:05 2009 (4A92CFC1)
    HECIx64.sys                 Thu Sep 17 15:54:16 2009 (4AB293E8)
    AtiHdmi.sys                 Wed Sep 30 09:54:46 2009 (4AC36326)
    stwrt64.sys                 Thu Jan 21 05:15:11 2010 (4B58292F)
    atikmpag.sys                Fri Jan 22 08:07:54 2010 (4B59A32A)
    atipmdag.sys                Fri Jan 22 08:46:46 2010 (4B59AC46)
    amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
    CVPNDRVA.sys                Tue Mar 23 15:16:37 2010 (4BA91395)
    Rt64win7.sys                Wed Jun 23 05:10:45 2010 (4C21CF95)
    vpcnfltr.sys                Sat Nov 20 06:35:20 2010 (4CE7B278)
    vpcusb.sys                  Sat Nov 20 06:35:31 2010 (4CE7B283)
    vpchbus.sys                 Sat Nov 20 06:35:38 2010 (4CE7B28A)
    vpcvmm.sys                  Sat Nov 20 06:35:48 2010 (4CE7B294)
    mfehidk.sys                 Mon Feb 13 18:36:14 2012 (4F399E6E)
    mfewfpk.sys                 Mon Feb 13 18:36:29 2012 (4F399E7D)
    mfenlfk.sys                 Mon Feb 13 18:36:45 2012 (4F399E8D)
    mfeapfk.sys                 Mon Feb 13 18:37:01 2012 (4F399E9D)
    mfeavfk.sys                 Mon Feb 13 18:37:27 2012 (4F399EB7)
    mfefirek.sys                Mon Feb 13 18:40:07 2012 (4F399F57)
    cfwids.sys                  Mon Feb 13 18:40:56 2012 (4F399F88)
    AMPPAL.sys                  Thu Mar  1 13:55:24 2012 (4F4FC61C)
    Netwsw00.sys                Mon Mar 12 17:06:43 2012 (4F5E6563)
    GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
    mbam.sys                    Mon Aug 20 12:49:41 2012 (50326AA5)
    [/font]
    http://www.carrona.org/drivers/driver.php?id=elrawdsk.sys
    http://www.carrona.org/drivers/driver.php?id=dne64x.sys
    http://www.carrona.org/drivers/driver.php?id=CtClsFlt.sys
    http://www.carrona.org/drivers/driver.php?id=PxHlpa64.sys
    http://www.carrona.org/drivers/driver.php?id=Acceler.sys
    http://www.carrona.org/drivers/driver.php?id=risdpe64.sys
    http://www.carrona.org/drivers/driver.php?id=rimspe64.sys
    http://www.carrona.org/drivers/driver.php?id=rixdpe64.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=stdflt.sys
    http://www.carrona.org/drivers/driver.php?id=SynTP.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=AtiHdmi.sys
    http://www.carrona.org/drivers/driver.php?id=stwrt64.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atipmdag.sys
    http://www.carrona.org/drivers/driver.php?id=amdxata.sys
    http://www.carrona.org/drivers/driver.php?id=CVPNDRVA.sys
    http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys
    http://www.carrona.org/drivers/driver.php?id=vpcnfltr.sys
    http://www.carrona.org/drivers/driver.php?id=vpcusb.sys
    http://www.carrona.org/drivers/driver.php?id=vpchbus.sys
    http://www.carrona.org/drivers/driver.php?id=vpcvmm.sys
    http://www.carrona.org/drivers/driver.php?id=mfehidk.sys
    http://www.carrona.org/drivers/driver.php?id=mfewfpk.sys
    http://www.carrona.org/drivers/driver.php?id=mfenlfk.sys
    http://www.carrona.org/drivers/driver.php?id=mfeapfk.sys
    http://www.carrona.org/drivers/driver.php?id=mfeavfk.sys
    http://www.carrona.org/drivers/driver.php?id=mfefirek.sys
    http://www.carrona.org/drivers/driver.php?id=cfwids.sys
    http://www.carrona.org/drivers/driver.php?id=AMPPAL.sys
    http://www.carrona.org/drivers/driver.php?id=Netwsw00.sys
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
    http://www.carrona.org/drivers/driver.php?id=mbam.sys
     

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